Supply Chain Conferences

Supply chain leaders, Lead supply chain planning into the future

The monumental changes of the past year have challenged supply chain planning organizations like never before. It’s vital to understand key supply chain trends and discover how your peers are innovating and collaborating across internal functions and with external suppliers and customers.

As a chief supply chain officer (CSCO), your ability to respond and adapt has been tested. You have led through disruption and are now planning strategies for renewal and growth. You’re seeking new opportunities, capabilities and business models to build greater resilience and agility into your supply chain and set your organization up for the future.

Join us and learn how to digitalize and optimize your supply chain.

Gartner Supply Chain Symposium/Xpo™
25 – 27 October 2021 | Americas | Virtual  

Gartner Supply Chain Leaders Forum
11 – 12 July 2022 | Hertfordshire, UK

Gartner Supply Chain Symposium/Xpo 2021

Join a community of trailblazers, thought leaders and industry experts pushing the boundaries of supply chain. Access research-backed sessions, get expert advice on your specific challenges and problem-solve with peers through networking opportunities.
What's covered

Discover what matters most now and how to prepare for what’s ahead:

  • Track A: Chief Supply Chain Officers: Strategy and Trends
  • Track B: Chief Supply Chain Officers: Leadership and Governance
  • Track C: Supply Chain Planning
  • Track D: Sourcing and Procurement
  • Track E: Manufacturing and Quality
  • Track F: Logistics and Customer Fulfillment
  • Track G: Consumer Products and Retail
  • Track H: Healthcare Life Sciences
  • Track I: High-Tech and Industrial
  • Track J: Technology
  • Track K: Customer Experience
  • Track L: Sustainability
  • Track M: Culture of Quality
  • Track N: Diversity, Equity and Inclusion
Who should attend

Explore how we help you address your top challenges: 

Chief Supply Chain Officer
Foster innovation while delivering profitable business results.

Supply Chain Planning Professionals
Establish a more responsive, agile and cost-efficient supply chain by linking demand planning to supply planning and inventory management processes

Supply Chain Procurement & Sourcing Professionals
Meet the challenge of continuous pressure to optimize costs while supporting increasing customer demands and agility.

Supply Chain Logistics Professionals
Navigate and prepare for a changing landscape which will be crucial for organizations that want to navigate in the turns

Supply Chain Manufacturing Professionals
Expert advice on how to measure and monitor to maximize your performance

The Supply Chain Executive Conference has been the secret sauce for me in distilling supply chain technology, applications, practices and procedures necessary for a new Air Force initiative.

2019 Attendee

Chief Product Support Manager, United States Air Force

At Gartner Supply Chain conferences, you get insights, strategies and frameworks to help you build sustainable and profitable supply chains for a dynamic and unpredictable world

Our team of Gartner experts conducts thousands of interactions every year with supply chain leaders like you. They use this knowledge to address your biggest challenges in areas such as future of supply chain, operational excellence, sustainability, customer centricity, digital transformation, and supply chain agility and resilience. Take a deep dive into the technologies and best practices that will help you build a future-proof supply chain.

Join us and learn how to:

  • Develop the agility required to manage new disruption
  • Leverage supply chain best practices for interacting with global ecosystems
  • Adapt your logistics and distribution networks
  • Find the talent, technology and tools you need to successfully respond to an unpredictable future
  • Accelerate the digitalization of your entire supply chain
  • Optimize and reduce costs, while improving processes and customer service
  • Support sustainability, a culture of quality, diversity, equity and inclusion

Explore the latest supply chain insights most relevant to your role

Drive growth, agility and strategic advantage

Whether you’re trying to innovate your supply chain operations, enable transformation or accelerate digital initiatives, Gartner helps industry leaders like yourself determine where to focus – from technology to leadership – to deliver commercial success.

Move beyond short-term cost management

You face pressure to optimize costs while supporting increasing customer demands and agility. To get there, learn how to leverage supplier capabilities to their maximum advantage without creating unnecessary risk.

Build a world-class, sustainable organization

Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your supply chain logistics capabilities and extend your networks.

Balance supply and demand to optimize delivery

To achieve supply chain planning excellence, demand planning alone isn't enough. Establish a more responsive, agile and cost-efficient supply chain by linking demand planning to supply planning and inventory management processes.

Take a look inside Gartner Supply Chain Symposium/Xpo

Experience what the global supply chain conferences have to offer by viewing a panel where Conference Chair and VP Analyst Bart De Muynck sat down with a panel of 3 Gartner Supply Chain eperts to discuss the current challenges CSCOs and supply chain leaders are facing. To view the full conference offerings, explore the conference sites for Gartner Supply Chain Symposium/Xpo in Americas and Europe

Top Trends Driving Supply Chain Strategy in 2021

Adaptability and resiliency in the supply chain strategy are requirements in times of disruption. Chief supply chain officers (CSCOs) and other supply chain leaders can learn from the strategy and leadership of top global supply chains and model their behavior to focus on building stronger supply chains for the future. According to Gartner research, three key trends stand out this year for leading supply chain strategy that are accelerating their capabilities and separating from the rest of the pack.

In 2020, many of the supply chains in Gartner’s Top 25 study were quite literally helping save the world and keeping society running during the darkest days of the pandemic. Now, the opportunity exists to build on this momentum to solve some of the world’s longer-term social and environmental challenges. A maturity differentiator among purpose-driven organizations is that those further along in the journey are not simply supporting a varied list of green initiatives and/or people-related programs. They have integrated these into a larger strategy by working alongside commercial partners. Some are including environmental, social and governance (ESG) brand messaging as an increasingly integral part of their product marketing budgets, instead of treating ESG investments as being purely an operational cost.


Leading purpose-driven organizations are not simply supporting a varied list of “green" initiatives and people-related programs; they have integrated these into a larger strategy alongside commercial partners, as both B2B and B2C customers increasingly demand higher sustainability and ethical standards from suppliers. Beyond the natural environment, many supply chain strategies have increased focus on diversity, equity and inclusion (DEI). Some have even linked employee bonus compensation to progress against DEI goals. Outside of internal workforces, many have also expanded supplier diversity programs. Finally, many corporate CEOs and, by proxy, heads of supply chain, are addressing social issues like racism in society and healthcare head on.

Prior to the COVID-19 pandemic, corporate supply chains faced a dynamic competitive landscape driven by more complex customer requirements and competition from both existing players and new market entrants. Along with intermittent supply disruptions and larger-than-normal demand swings, the pandemic has driven an accelerated level of business model transformation across industries, requiring supply chains to be highly adaptive. Many changes were driven by an outsized uptick in products and services delivered direct to customers (DTC) and patients, instead of through more traditional, centralized locations such as physical stores and medical facilities. At the same time, in B2B, as-a-service models and customer-composable solutions rose in prominence in industries such as high tech and industrial.

In 2020 many consumer product companies reduced portfolio SKU counts by a quarter to a third, trimming long-tails that had formed over several years of expansion. This addressed supply constraints and, in some cases, surging demand. Some companies added the ability to finish orders through their distribution network to keep pace with more volatile demand signals.

A survey of boards of directors, taken late in 2020, showed that nearly 70% of respondents accelerated their digital roadmaps, as compared to the beginning of the year (see Use Gartner’s Digital Business Maturity Model to Plan Your Digital Business Acceleration). A common feature underpinning this state is a shift toward common ERP platforms, processes and datasets that can be leveraged for insight and decision making. These new platforms typically come with improved cybersecurity, helping mitigate a major risk for most companies. Some leading supply chains have reached a point in their transformation journeys where they consider themselves “digital first” in the use of technology to enable more seamless CXs, and more automated and insightful decisions in supply and product management at scale. However, digital transformation wouldn’t be possible without the right talent.

Leading companies conduct formal skills assessments and strategic workforce planning. AI, ML and big data analysis are the most sought-after capabilities, and most are simultaneously recruiting and developing these skills in their organizations. Several advanced supply chain organizations run digital literacy and dexterity programs to enable employees to better understand and exploit digital business opportunities, and learn how to use data-driven analytics for more informed decision making in their roles.

Given the rapid pace of digital transformation, change management is a critical organizational skill set. Supply chain leaders position new digital technologies as a means for employees to stop spending time on manual, non-value-added activities, so they can focus on customer value.

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