Frequently Asked Questions

How do I register for the conference?

You can register online or call +0800 774 1440 or +55 11 5632 3109.


What methods can I use to pay?

You may pay with Gartner event tickets, credit card or invoice with PO number. A payment must be made prior to the event or payment will need to be collected upon entrance to the event.


What is the cost to attend?

Register early for the lowest prices:

Standard registration 2018: R$ 4,300

Public-sector registration 2018: R$ 3,575


Gartner clients may contact their account managers for special pricing options or use conference tickets as a form of payment.


Is there a bulk discount for large groups?

A group rate discount is available, depending on size. Learn more about the group rate discount here.


What is included in the full registration price?

The registration fee includes conference attendance, documentation and lunch.


What are the conference hours?

Gartner IT Infrastructure, Operations & Cloud Strategies Conference Summit will begin Wednesday, April 24, at 8:00 and end at 18:00 on Thursday, April 25.

How do I book my hotel reservations?

You must be a registered attendee in order to book your hotel room. Find out more information on how to book your accommodation.

Are there any speaking opportunities at the conference?
There are speaking opportunities available for exhibitors who are exhibiting at the conference. If you are interested in exhibiting, you will need to speak with a Gartner exhibitor sales representative. If you know who the representative is for your space, please reach out to them directly. If you are not aware of the representative for that space, call ​+55 11 3043 7544 or e-mail

What if I am interested in exhibiting at the conference?
You will need to speak with a Gartner exhibitor sales representative. If you know who this is, you can reach out to them directly. If you are not aware of the representative for your space, email

Are there any speaking opportunities at the event?

Opportunities to present are generally available at the Gartner events. Please fill out the form here and a representative of Gartner Events will contact you. 



How do I sign up for an analyst one-on-one?

One-on-ones are available exclusively to paid registered full conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Due to the high demand for these appointments, each attendee may reserve only a single one-on-one with an analyst or consultant. Once prebooking opens, registration for analyst one-on-ones is available through Gartner Events Navigator, our online agenda-building tool.


Am I guaranteed the analyst of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with one Gartner analyst in a private 30-minute one-on-one meeting. Due to the high demand for particular analysts, signup is on a first-come, first-served basis.


Is there a list of analysts who will be available at the event?

View the list of analysts here.


Are there any restrictions around analyst one-on-ones?

Organizations sending end users to this conference have a limit of eight one-on-one meetings per organization.


In addition, one-on-ones are not available for vendor briefings or product demonstrations with analysts. The analyst reserves the right to stop the meeting if this situation occurs. Clients interested in briefing analysts may contact the Vendor Relations department by emailing to schedule a meeting following the event.

When will I have access to documentation?


Registered attendees will be informed via email as event documentation becomes available on Gartner Events Navigator. This email will include step-by-step instructions.



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