Frequently asked questions

How do I register for the conference?

You can register online or call +52 55 9171 1714.

Register by email at GlobalConferences@gartner.com.

If you are a Gartner Executive Programs Member, please contact your service delivery associate to register.

 

What methods can I use to pay?

You may pay with a Gartner summit ticket, credit card or invoice with PO number. Payment must be made prior to the conference or it will be collected upon entrance to the conference.

 

What is the cost to attend?

Early bird price: $16,475 mexican pesos + tax - Expiration date May 22, 2020 

Standard registration: $18,725  mexican pesos + tax 

Public-sector registration: $14,250 mexican pesos + tax* conference prices are scheduled to increase January 1, 2020

 

 

Gartner clients may contact their account managers for special pricing options or may use a Gartner summit ticket as a form of payment. 

Is there a bulk discount for large groups?
 
A Group Rate Discount is available, depending on group size. Learn more about the Group Rate Discount here.

 

What is included in the full registration price?

Registration fee includes conference attendance, documentation, a special evening event and lunches. Click here for details.

 

What are the conference hours?

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020 officially begins on Tuesday, 23 June, at 8:00 a.m., and ends at 6:00 p.m. on Wednesday, 24 June.

 

Are there any speaking opportunities at the conference?

Speaking opportunities are available for conference exhibitors. If you are interested in exhibiting, you will need to speak with a Gartner exhibitor sales representative. If you know who the representative is for your space, please reach out to them directly. If you are not aware of the representative for that space, email mexico.events@gartner.com.

 

What if I am interested in exhibiting at the conference?

You will need to speak with a Gartner exhibitor sales representative. If you know who this is, you can reach out to them directly.  If you are not aware of the representative for that space, email mexico.events@gartner.com.

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at the Gartner conferences. Please fill out the form here and a representative of Gartner Conferences will contact you.

How do I sign up for a Gartner one-on-one?

One-on-ones are available exclusively to paid registered full conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Due to the high demand for these appointments, each attendee may reserve a 30-minute one-on-one with a Gartner expert. Preregistration for one-on-ones and small sessions are available through Gartner Conference Navigator, our online agenda-building tool.

 

Am I guaranteed the experts of my choice in my one-on-one meetings?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Due to the high demand for particular experts, sign-up is on a first-come, first-served basis.

 

How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Due to the high demand and limited availability, we recommend you register in advance for these unique sessions. Preregistration is available through Gartner Conference Navigator, our online agenda-building tool.

 

Is there a list of Gartner experts who will be available at the conference?

Yes, we will have a Gartner expert guide with the list of our experts and the key areas on which they can assist clients. Please check back on the conference website for the guide.

 

Are there any restrictions around Gartner one-on-ones?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this situation occurs. Clients interested in briefing experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.

How do I register for the conference?

Find out more information on how to book your accommodation. or contact the Gartner Conferences team at +52 55 9117 1714 or email GlobalConferences@gartner.com.

If you are a Gartner Executive Programs Member, please contact your service delivery associate to register.

 

What if I’m having trouble logging into my gartner.com account?

Resetting your credentials can be done online. Please follow the links and instructions on the login page.

 

Where is Gartner offering special hotel room rates?

Gartner will be reserving a limited block of rooms at Hotel Camino Real Polanco at a discounted rate. Please contact the hotel directly for reservation. See more information here.

Please note that room rates are subject to applicable taxes and resort fees per night. 

Availability at the special hotel room rate is limited, and we encourage you to make your reservation as soon as possible. 

 

How do I make a hotel reservation?

Gartner will be reserving a limited block of rooms at Hotel Camino Real Polanco at a discounted rate. Please contact the hotel directly for reservation. See more information here.

 

How do I change or cancel my hotel reservation?

If you need to change or cancel your hotel reservation, you’ll need to contact the hotel directly.

When will I have access to documentation?

Registered attendees will be informed via email as conference documentation becomes available on Gartner Conference Navigator. This email will include step-by-step instructions to access presentations and select audio-recorded sessions (if they are available).

Are there returning attendee benefits?          

Yes, all returning attendees have access to exclusive benefits.*

Alumni benefits bump you to the head of the line for important conference features:

  • Priority access  for Gartner one-on-ones, workshops, roundtables, Meetups and other sessions that require preregistration through Conference Navigator
  • Welcome kit on-site

What should I do as a first-time attendee?

  • Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or via the Gartner Conference Navigator mobile app).
  • Make sure your profile is complete in order to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.
  • Be sure to register in advance for any roundtables, Gartner one-on-one meetings, workshops or Meetups you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.
  • If you need a hand getting started, contact the Conference Concierce team for assistance. They can create an agenda based on your priorities, recommend exhibitors to connect with and even schedule your Gartner one-on-one meeting.
  • Join us at the Exhibit Showcase during daily receptions so you can meet with technology leaders and find the solutions you need.

 

What is the Gartner app and do I need to download it?

The Gartner Conference Navigator mobile app (available on Android and iOS) makes it easy for you to navigate and build your personal agenda. Download it from your app store, sign in with your Gartner login details and you’ll be good to go. Don’t forget to opt-in to receive push notifications while with us to keep yourself informed of the latest conference updates.

 

Is my attendance limited if I am not currently a Gartner client?

Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities open to you along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the Gartner Zone at the conference to better understand the benefits you’ll receive.

 

Are there limited seating sessions that I need to sign up for?

Yes, you will need to sign up in advance for some sessions like workshops, Meetups and roundtables. If you try to register for a session and it is listed as “full” or ‘“closed,” there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes prior to the session start to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.

 

What should I wear?

We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and while navigating the Exhibit Showcase. Business casual dress is what most attendees opt for, but we also recommend that you dress in layers, as the conference rooms can get chilly.