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2019  Agenda / Industry

Drive application success — no matter your industry. Your industry-related challenges are unique. Our session recommendations provide the actionable guidance you need to impact your organization's mission critical priorities. Explore 70+ conference sessions below.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Understanding and Planning for Quantum Computing

Martin Reynolds, Distinguished VP Analyst, Gartner

Quantum computers remain in the future, but its ideas are solving problems now. If you have optimization problems too hard for conventional computing, quantum-inspired solutions can get you on a path that delivers business results. We’ll address these issues:
- What is quantum computing?
- Preparing the right resources.
- Identifying applications and solutions.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Getting Started With Cloud

Yefim Natis, Distinguished VP Analyst, Gartner

Creating a cloud strategy may seem daunting but needs to be pragmatic. Some basic principles and guidelines are a good beginning rather than attempting all-encompassing IT strategies. We offer some guidance.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp: What Is Machine Learning?

Saniye Alaybeyi, Sr Director Analyst, Gartner

Machine learning is the process of solving a practical problem by gathering a data set and algorithmically building a statistical model based on that data set. In this boot camp, we will go over types of machine learning, how they work and how you can use them to solve practical problems.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp — IaaS/PaaS/SaaS: Getting Your Arms Around the Basics

Anne Thomas, Distinguished VP Analyst, Gartner

The language of cloud computing can confuse anyone: the key terms do not mean quite what they say; vendors may hype what they have, not what users need; and many users sign up for cloud services before they know why. In this presentation, we will establish the basics of what's what and who's who in cloud computing.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: What Is Robotic Process Automation?

Rob Dunie, Sr Director Analyst, Gartner

Robotic process automation (RPA) democratizes and accelerates the automation of manual, repeatable business processes using a combination of application UIs and APIs. In this boot camp we will explore how RPA works, the ways in which it can be deployed, and how RPA can be used to both optimize and transform the way business value is delivered.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: Applications in the Cloud and for the Cloud

Traverse Clayton, Sr Director Analyst, Gartner

Applications can be delivered in a multitenant, shared-everything by SaaS providers, but applications can also be delivered to run in a PaaS or even an IaaS environment. Application development targeting cloud deployment has nuances which must be understood, and a lift and shift from on-premises to cloud isn't as easy as it sounds.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Getting Started With Chatbots

Jeffery Skowron, Sr Director Analyst, Gartner

Chatbots drive conversational customer interactions and require practical design and implementation planning. This session offers guidance on how and where, to get started with chatbots, and iteratively improve them over time.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Choose PaaS Wisely

Anne Thomas, Distinguished VP Analyst, Gartner

PaaS comes in many shapes and sizes. This session provides an overview of PaaS options and their applicability to support different types of applications, different architectural models, and different developer work styles and expectations.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Boot Camp: What Are IoT Digital Twins — And Why Should You Care?

Benoit Lheureux, VP Analyst, Gartner

Just about everyone is aware of IoT — the related emerging notion of digital twins — but few understand the primary role of digital twins and the unique way that they can help companies achieve better business outcomes. In this session we’ll crisply define what IoT digital twins are, their primary business value-proposition, and why you should consider implementing them soon to reap their benefits.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Cloud Boot Camp: How to Integrate Cloud Applications and Data

Massimo Pezzini, Distinguished VP Analyst, Gartner

Cloud integration is a reality for many organizations today. Come and learn about the unique challenges cloud integration brings. How does it differ to regular integration and what new tools and practices should be evaluated in meeting these challenges.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: How to Create an Emerging Tech Radar

Marty Resnick, Sr Director Analyst, Gartner

An emerging technology radar provides a tool to transform hype-driven investment decisions into a benefit-driven, defensible approach to prioritizing technology adoption. This boot camp will introduce the emerging tech radar and how/different technologies could be evaluated using Gartner’s Emerging Tech Radar Toolkit available here. At the end of the boot camp, attendees will be equipped to begin the creation their own Emerging Tech Radar for their organizations.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: Just When You Thought You Had Cloud Figured Out

Paul Vincent, Sr Director Analyst, Gartner

Just when we thought we all understood cloud, a new set of terms has become commonly used: hybrid, multicloud, cloud-native, edge computing, distributed cloud and cloud repatriation. Some of these are not brand new but have gradually made their way into the IT world, and some have been reintroduced (e.g., hybrid).

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

Adopt a Data Hub Strategy for Controlled and Streamlined Data Sharing

Ted Friedman, Distinguished VP Analyst, Gartner

Organizations’ increasingly need to connect things that share data — master data stores, applications, processes, external partners. But without a well-planned strategy based on mediation and governance, it’s hard to enjoy a smooth flow of trusted data. What are data hubs and how do they support data sharing and governance? What are the most effective starting points for a data hub strategy? What are the best approaches to architect and deploy data hubs?

Wednesday, December 04, 2019 09:45 AM|Wednesday, December 04, 2019 10:30 AM

Ask the Expert: Effective Data and Analytics Governance: What Are The Must-Have Fundamentals?

Ted Friedman, Distinguished VP Analyst, Gartner

Data and analytics leaders often struggle with the basics and finding the right starting points for governance-focused activities. This interactive Q&A session will highlight key things to know and to do regarding scoping, roles and organizational approaches, metrics, policies and the role of tools -- the foundational pillars for a healthy data and analytics governance program.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, December 04, 2019 09:45 AM|Wednesday, December 04, 2019 10:30 AM

Should IT Be Building Applications in Under 12 Weeks, Or Focusing on Microservices?

Paul Vincent, Sr Director Analyst, Gartner

Enterprise IT is moving on from JEE and .NET to new platforms with new priorities. Should you be embracing the SaaS+PaaS or other models of Low-Code Application Platforms? Or investing in the new world of cloud-native architecture, containers, functions, Spring framework and microservices? Or...?

Wednesday, December 04, 2019 11:45 AM|Wednesday, December 04, 2019 12:15 PM

Creating a Personalized Customer/Employee Experience-Focused Culture

Michelle Duerst, Sr Director Analyst, Gartner

The war for customers and the future workforce has already begun. While organizations focus on personalization for their customer experience (CX), the employee experience (EX) is sadly lacking. This session will focus on CX examples from across industries that not only can be applied to EX, but also connect to other industries to increase overall value.

Thursday, December 05, 2019 08:30 AM|Thursday, December 05, 2019 09:15 AM

Why Transformation Feels So Hard: Strategies for Stressed-Out Change Agents

Jackie Fenn, Distinguished VP Analyst, Gartner

You know it’s right in theory — give your teams autonomy, listen to your users and embrace failure. But the most detailed plans and the best intentions are no match for the emotional dissonance that occurs in the reality of the moment, when teams are dysfunctional, users don’t get it, and failure just sucks. In this presentation, we examine predictable psychological trouble spots along the roller coaster of technology transformation, and explore strategies to keep people positive and productive throughout the journey.

Thursday, December 05, 2019 10:15 AM|Thursday, December 05, 2019 11:00 AM

Must Have Practices and Pitfalls for Organizational Change

Elise Olding, VP Analyst, Gartner

Organizational change isn’t a mystery, but does require mastery of some “easier said than done” practices and an awareness of pitfalls to avoid. Attendees will benefit from using these practices and instilling them in their organizations.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

Application Development in the Era of Artificial Intelligence

Mark Driver, VP Analyst, Gartner

As AI technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver next-generation IT challenges. This session discusses the tools, frameworks and best practices for developing applications to most effectively leverage machine learning and other AI technologies.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

From Big Bang to Continuous Modernization: How to Embed Modernization in Workflows and Federated Delivery Teams

Yinuo Geng, Director, Advisory, Gartner

Most modernization initiatives take years to complete and impact delivery and business outcomes. Progressive applications' leaders are pulling forward the benefits of modernization, making their efforts incremental and continuous. This session will highlight examples of how to continuously modernize by federating ownership and accountability for modernization across delivery teams, and giving them the support and guardrails to complete their work effectively.

Thursday, December 05, 2019 02:00 PM|Thursday, December 05, 2019 02:30 PM

Increase Agile Success Through Enterprise Agile Frameworks

Mike West, Sr Director Analyst, Gartner

The most recent Gartner Agile in the Enterprise survey shows that application organizations adopting enterprise agile frameworks (EAFs) can increase their likelihood of success with agile development.
● How should you prepare for enterprise agile frameworks adoption?
● Which frameworks should we consider? What about more than one?
● How will an enterprise agile framework impact my organization?

Monday, December 02, 2019 02:30 PM|Monday, December 02, 2019 05:30 PM

Workshop: Demystifying Agile With the Agile Fluency Game

Bill Holz, VP Analyst, Gartner

Kevin Matheny, Sr Director Analyst, Gartner

Mike West, Sr Director Analyst, Gartner

Diana Larsen, Co-founder, Chief Connector and a principal consultant, Agile Fluency™

Learn what agile is and isn’t, what can go wrong, and how to succeed in your own agile adoption! The game simulates the first two and a half years of an agile project through the lens of the Agile Fluency Model — a powerful tool for understanding what agile software development teams need to excel. You’ll leave the session with new insights about how to succeed with agile in your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Understanding and Planning for Quantum Computing

Martin Reynolds, Distinguished VP Analyst, Gartner

Quantum computers remain in the future, but its ideas are solving problems now. If you have optimization problems too hard for conventional computing, quantum-inspired solutions can get you on a path that delivers business results. We’ll address these issues:
- What is quantum computing?
- Preparing the right resources.
- Identifying applications and solutions.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Getting Started With Cloud

Yefim Natis, Distinguished VP Analyst, Gartner

Creating a cloud strategy may seem daunting but needs to be pragmatic. Some basic principles and guidelines are a good beginning rather than attempting all-encompassing IT strategies. We offer some guidance.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp: What Is Machine Learning?

Saniye Alaybeyi, Sr Director Analyst, Gartner

Machine learning is the process of solving a practical problem by gathering a data set and algorithmically building a statistical model based on that data set. In this boot camp, we will go over types of machine learning, how they work and how you can use them to solve practical problems.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp — IaaS/PaaS/SaaS: Getting Your Arms Around the Basics

Anne Thomas, Distinguished VP Analyst, Gartner

The language of cloud computing can confuse anyone: the key terms do not mean quite what they say; vendors may hype what they have, not what users need; and many users sign up for cloud services before they know why. In this presentation, we will establish the basics of what's what and who's who in cloud computing.

Monday, December 02, 2019 03:30 PM|Monday, December 02, 2019 05:30 PM

Workshop: Design Thinking for Application Innovation

Jim Carolan, VP, Design, Gartner

The goal of this workshop is to provide attendees with a hands-on and engaging introduction to the human-centered practice of Design Thinking. The workshop attendees will participate in each stage of the Design Thinking methodology. They will take part in a practical exercise to gain a true perspective of how a designer’s mindset and methods for creativity can foster breakthrough innovation in tomorrow’s digital experience. Design Thinking has gained significant momentum in the marketplace with industry leaders like Airbnb, Uber, Marriott, SAP and McKinsey making significant investments in the methodology.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: What Is Robotic Process Automation?

Rob Dunie, Sr Director Analyst, Gartner

Robotic process automation (RPA) democratizes and accelerates the automation of manual, repeatable business processes using a combination of application UIs and APIs. In this boot camp we will explore how RPA works, the ways in which it can be deployed, and how RPA can be used to both optimize and transform the way business value is delivered.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: Applications in the Cloud and for the Cloud

Traverse Clayton, Sr Director Analyst, Gartner

Applications can be delivered in a multitenant, shared-everything by SaaS providers, but applications can also be delivered to run in a PaaS or even an IaaS environment. Application development targeting cloud deployment has nuances which must be understood, and a lift and shift from on-premises to cloud isn't as easy as it sounds.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Getting Started With Chatbots

Jeffery Skowron, Sr Director Analyst, Gartner

Chatbots drive conversational customer interactions and require practical design and implementation planning. This session offers guidance on how and where, to get started with chatbots, and iteratively improve them over time.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Choose PaaS Wisely

Anne Thomas, Distinguished VP Analyst, Gartner

PaaS comes in many shapes and sizes. This session provides an overview of PaaS options and their applicability to support different types of applications, different architectural models, and different developer work styles and expectations.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Boot Camp: What Are IoT Digital Twins — And Why Should You Care?

Benoit Lheureux, VP Analyst, Gartner

Just about everyone is aware of IoT — the related emerging notion of digital twins — but few understand the primary role of digital twins and the unique way that they can help companies achieve better business outcomes. In this session we’ll crisply define what IoT digital twins are, their primary business value-proposition, and why you should consider implementing them soon to reap their benefits.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Cloud Boot Camp: How to Integrate Cloud Applications and Data

Massimo Pezzini, Distinguished VP Analyst, Gartner

Cloud integration is a reality for many organizations today. Come and learn about the unique challenges cloud integration brings. How does it differ to regular integration and what new tools and practices should be evaluated in meeting these challenges.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: How to Create an Emerging Tech Radar

Marty Resnick, Sr Director Analyst, Gartner

An emerging technology radar provides a tool to transform hype-driven investment decisions into a benefit-driven, defensible approach to prioritizing technology adoption. This boot camp will introduce the emerging tech radar and how/different technologies could be evaluated using Gartner’s Emerging Tech Radar Toolkit available here. At the end of the boot camp, attendees will be equipped to begin the creation their own Emerging Tech Radar for their organizations.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: Just When You Thought You Had Cloud Figured Out

Paul Vincent, Sr Director Analyst, Gartner

Just when we thought we all understood cloud, a new set of terms has become commonly used: hybrid, multicloud, cloud-native, edge computing, distributed cloud and cloud repatriation. Some of these are not brand new but have gradually made their way into the IT world, and some have been reintroduced (e.g., hybrid).

Tuesday, December 03, 2019 09:00 AM|Tuesday, December 03, 2019 09:45 AM

Gartner Opening Keynote: Journey to the Final Decade of Applications

Helen Huntley, Managing Vice President, Gartner

Daryl Plummer, Distinguished VP Analyst, Gartner

Gene Phifer, Distinguished VP Analyst, Gartner

A diversity of perspectives creates success when applications and business ecosystems change. Stop limiting yourself to one perspective; start mixing them. Reimagine your role, experiences and technologies as apps fade away.

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

The IoT Scenario: Key Next Steps

Benoit Lheureux, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this session we discuss IoT evolution, including enterprise IoT maturity and leadership, opportunities and challenges, and next steps for enabling your enterprise to successfully scale it.
Discussion topics include:
- Business drivers for the IoT
- Critical organization factors for IoT success
- Implementation issues

Tuesday, December 03, 2019 02:30 PM|Tuesday, December 03, 2019 03:15 PM

Three Steps to Designing a Future-Proof Business Application Integration Strategy

Massimo Pezzini, Distinguished VP Analyst, Gartner

Integration with other systems is a crucial effort in business application initiative, such as ERP, CRM, HCM, SCM, cloud office and master data. To effectively and efficiently accomplish the task, while not compromising business agility, CIO should endorse a multilayer integration strategy that maximizes business value and minimizes risks and costs.

Tuesday, December 03, 2019 02:30 PM|Tuesday, December 03, 2019 03:15 PM

Distributed Cloud Fixes What Hybrid Cloud Breaks

Daryl Plummer, Distinguished VP Analyst, Gartner

Hybrid Cloud is a vital and necessary style of cloud computing. However, it can break multiple aspects of the cloud value proposition. Application leaders must also consider a new style of next generation cloud computing called “Distributed Cloud” to retain cloud advantages.

Wednesday, December 04, 2019 09:45 AM|Wednesday, December 04, 2019 10:30 AM

Should IT Be Building Applications in Under 12 Weeks, Or Focusing on Microservices?

Paul Vincent, Sr Director Analyst, Gartner

Enterprise IT is moving on from JEE and .NET to new platforms with new priorities. Should you be embracing the SaaS+PaaS or other models of Low-Code Application Platforms? Or investing in the new world of cloud-native architecture, containers, functions, Spring framework and microservices? Or...?

Wednesday, December 04, 2019 09:45 AM|Wednesday, December 04, 2019 10:45 AM

Roundtable: Developing Talent, Skills and Roles That Are Hard to Hire

Bill Swanton, Distinguished VP Analyst, Gartner

The biggest problem most applications leaders face is finding people, especially those with experience in modern, cloud-based architectures. Unless you are a digital native, you will probably have to develop those skills in your existing or newly hired people. Participants in this roundtable will share their experiences in developing talent and approaches that work.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, December 04, 2019 11:45 AM|Wednesday, December 04, 2019 12:15 PM

Creating a Personalized Customer/Employee Experience-Focused Culture

Michelle Duerst, Sr Director Analyst, Gartner

The war for customers and the future workforce has already begun. While organizations focus on personalization for their customer experience (CX), the employee experience (EX) is sadly lacking. This session will focus on CX examples from across industries that not only can be applied to EX, but also connect to other industries to increase overall value.

Thursday, December 05, 2019 08:30 AM|Thursday, December 05, 2019 09:15 AM

Why Transformation Feels So Hard: Strategies for Stressed-Out Change Agents

Jackie Fenn, Distinguished VP Analyst, Gartner

You know it’s right in theory — give your teams autonomy, listen to your users and embrace failure. But the most detailed plans and the best intentions are no match for the emotional dissonance that occurs in the reality of the moment, when teams are dysfunctional, users don’t get it, and failure just sucks. In this presentation, we examine predictable psychological trouble spots along the roller coaster of technology transformation, and explore strategies to keep people positive and productive throughout the journey.

Thursday, December 05, 2019 08:30 AM|Thursday, December 05, 2019 09:15 AM

Technical Insights: Future APIs Now: Evolving and Expanding Your API Strategy to Support Digital Business

Gary Olliffe, VP Analyst, Gartner

APIs have transformed our approach to integration architecture and are the foundation for digital business agility. But there are limits to the problems the ubiquitous REST API can solve. Event-based APIs, GraphQL, gRPC and more have a role to play. We’ll explain how to adapt your API strategy support the application, data and stream-based integration scenarios necessary for digital business.

Thursday, December 05, 2019 10:15 AM|Thursday, December 05, 2019 11:00 AM

Top Trends in Application Architecture That Enable Your Digital Business Transformation

Anne Thomas, Distinguished VP Analyst, Gartner

You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.

Thursday, December 05, 2019 10:15 AM|Thursday, December 05, 2019 11:00 AM

Must Have Practices and Pitfalls for Organizational Change

Elise Olding, VP Analyst, Gartner

Organizational change isn’t a mystery, but does require mastery of some “easier said than done” practices and an awareness of pitfalls to avoid. Attendees will benefit from using these practices and instilling them in their organizations.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

From Big Bang to Continuous Modernization: How to Embed Modernization in Workflows and Federated Delivery Teams

Yinuo Geng, Director, Advisory, Gartner

Most modernization initiatives take years to complete and impact delivery and business outcomes. Progressive applications' leaders are pulling forward the benefits of modernization, making their efforts incremental and continuous. This session will highlight examples of how to continuously modernize by federating ownership and accountability for modernization across delivery teams, and giving them the support and guardrails to complete their work effectively.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

Application Development in the Era of Artificial Intelligence

Mark Driver, VP Analyst, Gartner

As AI technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver next-generation IT challenges. This session discusses the tools, frameworks and best practices for developing applications to most effectively leverage machine learning and other AI technologies.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Understanding and Planning for Quantum Computing

Martin Reynolds, Distinguished VP Analyst, Gartner

Quantum computers remain in the future, but its ideas are solving problems now. If you have optimization problems too hard for conventional computing, quantum-inspired solutions can get you on a path that delivers business results. We’ll address these issues:
- What is quantum computing?
- Preparing the right resources.
- Identifying applications and solutions.

Monday, December 02, 2019 02:45 PM|Monday, December 02, 2019 03:05 PM

Boot Camp: Getting Started With Cloud

Yefim Natis, Distinguished VP Analyst, Gartner

Creating a cloud strategy may seem daunting but needs to be pragmatic. Some basic principles and guidelines are a good beginning rather than attempting all-encompassing IT strategies. We offer some guidance.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp: What Is Machine Learning?

Saniye Alaybeyi, Sr Director Analyst, Gartner

Machine learning is the process of solving a practical problem by gathering a data set and algorithmically building a statistical model based on that data set. In this boot camp, we will go over types of machine learning, how they work and how you can use them to solve practical problems.

Monday, December 02, 2019 03:10 PM|Monday, December 02, 2019 03:30 PM

Boot Camp — IaaS/PaaS/SaaS: Getting Your Arms Around the Basics

Anne Thomas, Distinguished VP Analyst, Gartner

The language of cloud computing can confuse anyone: the key terms do not mean quite what they say; vendors may hype what they have, not what users need; and many users sign up for cloud services before they know why. In this presentation, we will establish the basics of what's what and who's who in cloud computing.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: What Is Robotic Process Automation?

Rob Dunie, Sr Director Analyst, Gartner

Robotic process automation (RPA) democratizes and accelerates the automation of manual, repeatable business processes using a combination of application UIs and APIs. In this boot camp we will explore how RPA works, the ways in which it can be deployed, and how RPA can be used to both optimize and transform the way business value is delivered.

Monday, December 02, 2019 03:35 PM|Monday, December 02, 2019 03:55 PM

Boot Camp: Applications in the Cloud and for the Cloud

Traverse Clayton, Sr Director Analyst, Gartner

Applications can be delivered in a multitenant, shared-everything by SaaS providers, but applications can also be delivered to run in a PaaS or even an IaaS environment. Application development targeting cloud deployment has nuances which must be understood, and a lift and shift from on-premises to cloud isn't as easy as it sounds.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Getting Started With Chatbots

Jeffery Skowron, Sr Director Analyst, Gartner

Chatbots drive conversational customer interactions and require practical design and implementation planning. This session offers guidance on how and where, to get started with chatbots, and iteratively improve them over time.

Monday, December 02, 2019 04:15 PM|Monday, December 02, 2019 04:35 PM

Boot Camp: Choose PaaS Wisely

Anne Thomas, Distinguished VP Analyst, Gartner

PaaS comes in many shapes and sizes. This session provides an overview of PaaS options and their applicability to support different types of applications, different architectural models, and different developer work styles and expectations.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Boot Camp: What Are IoT Digital Twins — And Why Should You Care?

Benoit Lheureux, VP Analyst, Gartner

Just about everyone is aware of IoT — the related emerging notion of digital twins — but few understand the primary role of digital twins and the unique way that they can help companies achieve better business outcomes. In this session we’ll crisply define what IoT digital twins are, their primary business value-proposition, and why you should consider implementing them soon to reap their benefits.

Monday, December 02, 2019 04:40 PM|Monday, December 02, 2019 05:00 PM

Cloud Boot Camp: How to Integrate Cloud Applications and Data

Massimo Pezzini, Distinguished VP Analyst, Gartner

Cloud integration is a reality for many organizations today. Come and learn about the unique challenges cloud integration brings. How does it differ to regular integration and what new tools and practices should be evaluated in meeting these challenges.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: How to Create an Emerging Tech Radar

Marty Resnick, Sr Director Analyst, Gartner

An emerging technology radar provides a tool to transform hype-driven investment decisions into a benefit-driven, defensible approach to prioritizing technology adoption. This boot camp will introduce the emerging tech radar and how/different technologies could be evaluated using Gartner’s Emerging Tech Radar Toolkit available here. At the end of the boot camp, attendees will be equipped to begin the creation their own Emerging Tech Radar for their organizations.

Monday, December 02, 2019 05:05 PM|Monday, December 02, 2019 05:25 PM

Boot Camp: Just When You Thought You Had Cloud Figured Out

Paul Vincent, Sr Director Analyst, Gartner

Just when we thought we all understood cloud, a new set of terms has become commonly used: hybrid, multicloud, cloud-native, edge computing, distributed cloud and cloud repatriation. Some of these are not brand new but have gradually made their way into the IT world, and some have been reintroduced (e.g., hybrid).

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Tuesday, December 03, 2019 11:15 AM|Tuesday, December 03, 2019 11:45 AM

Augmented Integration Technology Rebalances the Integration Work a Human and an AI Will Do

Keith Guttridge, Sr Director Analyst, Gartner

Use of AI within integration technologies shows early promises for integrating systems, platforms and things that are multiplying so quickly that humans struggle to amass them. Application leaders responsible for integration will need to determine how auto-adjusting or self-learning AI approaches offer new ways and create alliance between human and digital integrators.

Tuesday, December 03, 2019 11:15 AM|Tuesday, December 03, 2019 11:45 AM

Knowledge in the Era of AI

Anthony Mullen, Sr Director Analyst, Gartner

Knowledge management and representation is undergoing yet another metamorphosis driven largely by the introduction of AI. Increasingly machines join alongside humans in both surfacing knowledge and generating it. With most knowledge management efforts spread across the enterprise and a 'grab bag' of tools this session will look at how application leaders must not just use knowledge but develop and codify it as an ongoing priority to help their organizations achieve competitive differentiation.

Tuesday, December 03, 2019 02:30 PM|Tuesday, December 03, 2019 03:15 PM

Three Steps to Designing a Future-Proof Business Application Integration Strategy

Massimo Pezzini, Distinguished VP Analyst, Gartner

Integration with other systems is a crucial effort in business application initiative, such as ERP, CRM, HCM, SCM, cloud office and master data. To effectively and efficiently accomplish the task, while not compromising business agility, CIO should endorse a multilayer integration strategy that maximizes business value and minimizes risks and costs.

Tuesday, December 03, 2019 02:30 PM|Tuesday, December 03, 2019 03:15 PM

Distributed Cloud Fixes What Hybrid Cloud Breaks

Daryl Plummer, Distinguished VP Analyst, Gartner

Hybrid Cloud is a vital and necessary style of cloud computing. However, it can break multiple aspects of the cloud value proposition. Application leaders must also consider a new style of next generation cloud computing called “Distributed Cloud” to retain cloud advantages.

Wednesday, December 04, 2019 09:45 AM|Wednesday, December 04, 2019 10:30 AM

The Present and Future of Artificial Intelligence

Whit Andrews, Distinguished VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are at the earliest stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Wednesday, December 04, 2019 12:00 PM|Wednesday, December 04, 2019 01:30 PM

Senior Leadership Circle Lunch: Now Is the Time for Leaders to Move From AI Pilots to AI at Scale

Whit Andrews, Distinguished VP Analyst, Gartner

Meet and network with Senior Leadership Circle peers during this exclusive lunch session featuring a presentation delivered by Whit Andrews.
Application leaders have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI and become an AI-company, leaders must:
- Align AI initiatives with their corporate strategy by leveraging Porter’s corporate strategy framework (cost leadership, differentiation, focus)
- Build an AI ecosystem of vendors and service providers
- Building an AI CoE composed of management, implementation and operations teams
- Integrate AI into their change management practices
- Invest in continuous training, education and awareness programs

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, December 04, 2019 02:15 PM|Wednesday, December 04, 2019 03:00 PM

The Disruptive Trends in Cloud Platforms for Leaders in Digital Business Transformation

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Wednesday, December 04, 2019 02:15 PM|Wednesday, December 04, 2019 03:00 PM

Technical Insights: Adding to Your Toolbox: How to Choose the Right Integration Platform

Kevin Matheny, Sr Director Analyst, Gartner

You already have multiple integration tools but new architectural approaches require new solutions. How do you choose the right tool to add? The range of integration technologies is more diverse than ever, yet core features, such as transformation and routing are common across product categories. The factors that differentiate integration platforms vary in applicability depending on your specific use cases. This session will explain the main categories of integration platform available and offer a framework approach to evaluating them. This will ensure you get the right integration platforms for your organization and requirements.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

Technical Insights: Composing Cloud-Native Architectures With Serverless Technologies

Fintan Ryan, Sr Director Analyst, Gartner

Serverless technologies allow application architects to pick and choose components and quickly integrate them together into an application. But this ease of use has shifted complexity rather than eliminating it. In this session, we will look at how you can compose apps from multiple different providers and how you can manage this new complexity using MASA principles. This session could include a TechDemo: Building a serverless app using components from multiple sources (e.g., AWS, Algolia, Auth0).

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

From Big Bang to Continuous Modernization: How to Embed Modernization in Workflows and Federated Delivery Teams

Yinuo Geng, Director, Advisory, Gartner

Most modernization initiatives take years to complete and impact delivery and business outcomes. Progressive applications' leaders are pulling forward the benefits of modernization, making their efforts incremental and continuous. This session will highlight examples of how to continuously modernize by federating ownership and accountability for modernization across delivery teams, and giving them the support and guardrails to complete their work effectively.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

Application Development in the Era of Artificial Intelligence

Mark Driver, VP Analyst, Gartner

As AI technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver next-generation IT challenges. This session discusses the tools, frameworks and best practices for developing applications to most effectively leverage machine learning and other AI technologies.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 01:45 PM

How Does Leadership Change in a Product Team-Based Development Organization

Bill Swanton, Distinguished VP Analyst, Gartner

As companies move from project to product and adopt agile and DevOps ways of working, a fundamental change in the organization and managerial responsibilities is required. This session explores how the org. chart changes as the organization flattens and how employee development becomes the manager’s primary mission. As self-organizing work teams become the norm, employee motivation needs to change with it.

Thursday, December 05, 2019 01:00 PM|Thursday, December 05, 2019 02:30 PM

Senior Leadership Circle Workshop: Three Actions Leaders Can Use to Shape Organizational Culture

Elise Olding, VP Analyst, Gartner

Suzanne Adnams, VP Analyst, Gartner

Culture is not a barrier for Application Leaders who know how to apply shape, shift and share to drive culture change. By focusing on three elements: mindsets, practices and values, leaders can help the organizational culture grow and evolve aligned with enterprise direction.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

Technical Insights: Adopting Agile? Do What the Successful Agile Teams Do

Bill Holz, VP Analyst, Gartner

The drive to accelerate product delivery has increased the urgency for adopting agile methods. In a rush to be productive, technical professionals commonly neglect the innumerable years of combined real-world agile experience and guidance available to them: Adopting agile like no one else has ever successfully adopted it before. Failure to leverage this wealth of knowledge and experience can leave you lost in an agile wilderness — with no guidance on how to safely more forward. This session will present the findings from three years of Gartner's Agile in the Enterprise survey to help attendees understand what other organizations have done to not only survive agile adoption, but to also succeed.
● What technical practices lead to success?
● What behaviors and culture changes are essential?
● How adoption of Enterprise Agile Frameworks impact adoption?

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

The Blueprint to Digital Product Delivery

Jason Wong, VP Analyst, Gartner

Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and business value, application leaders should apply Gartner’s blueprint to help transform the culture, skills, architecture, technologies and software quality capabilities of their development organizations.

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

The IoT Scenario: Key Next Steps

Benoit Lheureux, VP Analyst, Gartner

The Internet of Things is a major digital business building block. In this session we discuss IoT evolution, including enterprise IoT maturity and leadership, opportunities and challenges, and next steps for enabling your enterprise to successfully scale it.
Discussion topics include:
- Business drivers for the IoT
- Critical organization factors for IoT success
- Implementation issues

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

Adopt a Data Hub Strategy for Controlled and Streamlined Data Sharing

Ted Friedman, Distinguished VP Analyst, Gartner

Organizations’ increasingly need to connect things that share data — master data stores, applications, processes, external partners. But without a well-planned strategy based on mediation and governance, it’s hard to enjoy a smooth flow of trusted data. What are data hubs and how do they support data sharing and governance? What are the most effective starting points for a data hub strategy? What are the best approaches to architect and deploy data hubs?

Tuesday, December 03, 2019 10:15 AM|Tuesday, December 03, 2019 11:00 AM

Strategic Architecture Roadmap to the Future of Applications

Yefim Natis, Distinguished VP Analyst, Gartner

To deliver the business value of future applications, organizations will face a disruption. Architecture of applications must change to support role-centric assemblies of business capabilities; software development must shift to product-style delivery; business users must get augmented democratized tools; and the relationship of business and IT must become that of continuous collaboration. This presentation will highlight the milestones on the strategic roadmap to the future of applications.

Tuesday, December 03, 2019 02:30 PM|Tuesday, December 03, 2019 03:15 PM

Distributed Cloud Fixes What Hybrid Cloud Breaks

Daryl Plummer, Distinguished VP Analyst, Gartner

Hybrid Cloud is a vital and necessary style of cloud computing. However, it can break multiple aspects of the cloud value proposition. Application leaders must also consider a new style of next generation cloud computing called “Distributed Cloud” to retain cloud advantages.

Tuesday, December 03, 2019 06:50 PM|Tuesday, December 03, 2019 07:10 PM

Hype Cycle for Internet of Things

Benoit Lheureux, VP Analyst, Gartner

IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across virtually all organizations. IoT as a whole is still an immature market however as a result of its growth, it is already dividing into consumer, commercial and industrial segments. Each segment has a different solutions', products' and technology requirements. This 2019 Internet of Things Hype Cycle illustrates the current state of IoT.

Wednesday, December 04, 2019 02:15 PM|Wednesday, December 04, 2019 03:00 PM

The Disruptive Trends in Cloud Platforms for Leaders in Digital Business Transformation

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?

Wednesday, December 04, 2019 02:15 PM|Wednesday, December 04, 2019 03:00 PM

The Next Frontier for Products Over Projects: Hybrid IT-Business Fusion Teams

Miles Gibson, VP, Advisory, Gartner

Three-fourths of IT organizations have already adopted the product model. As digitization blurs the distinction between IT and “the business,” leading practitioners are implementing product lines that ignore traditional boundaries and comprise the best resources from across the enterprise. Join this session for real-world examples of the latest advances in the product model — hybrid IT-business “fusion teams.”

Thursday, December 05, 2019 10:15 AM|Thursday, December 05, 2019 11:00 AM

Top Trends in Application Architecture That Enable Your Digital Business Transformation

Anne Thomas, Distinguished VP Analyst, Gartner

You want to capitalize on digital business opportunities, but your current application estate is holding you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deliver awesome customer experiences? To allow your people to work smarter? This session discusses the top trends in application architecture that can help you modernize your application estate and enable your digital business transformation, as well as how adopting these trends will impact your organization.

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