Organizations aim to use artificial intelligence (AI) to make major, measurable gains in business value. Gartner predictions will help IT leaders identify promising business opportunities arising from the embedding of AI in enterprise applications in areas such as contract management, digital commerce, HR and ERP.
IT leaders planning to use AI in their enterprises should:
- Adopt and promote AI-based features that are readily apparent to their workforce in enterprise business applications — for example, AI-enabled application features and conversational agents
- Build a competitive advantage in contract management by deploying a contract analytics solution to shorten cycle times, identify risky clauses and improve compliance
- Evaluate new vendor-delivered ERP AI capabilities within each business area, fostering collaboration between IT and business subject matter experts
Want to dig deeper? Explore more about AI in enterprise applications in this research note while we build the agenda for the virtual Gartner Application Innovation & Business Solutions Summit 2021.