Application leaders need to deliver compelling experiences that keep customers coming back and employees engaged, creative and effective. Whether your application “user” is internal or external, experience makes a difference.

We’ve got you covered

At Gartner Application Strategies & Solutions Summit, you’ll find a full track exploring the latest strategies for delivering an effective and engaging customer and employee user experience. Join us this year to make sure your application strategy benefits from leading-edge insights on superior user experiences.

Key experiences topics on the 2019 agenda included:

  • Building superior CX/DX/EX/UX
  • Design thinking
  • Using AI to create customer experiences of the future
  • Design for next-gen experiences
  • Customer analytics


Recommended sessions on the 2019 agenda included:

  • Three Bold Strategies for Customer Experience Victory
  • Creating a Personalized Customer/Employee Experience-Focused Culture
  • Applying Digital Transformation Objectives to B2B Human-to-Human CX Processes

Don't miss the opportunity to:

  • Network with your peers and interact with Gartner experts
  • Gain access to limited seating sessions like roundtables, one-on-one sessions with a Gartner expert, and workshops 
  • Hear from guest keynote speakers