How do I register for the conference?
Please visit Gartner Application Strategies & Solutions Summit Registration or contact the Gartner Conferences team at 1.866.405.2511. If you are a Gartner Executive Programs Member, please contact your service delivery associate to register.
What if I’m having trouble logging into my gartner.com account?
Resetting your credentials can be done online. Please follow the links and instructions on the login page.
Where is Gartner offering special hotel room rates?
Caesars Palace: 1.866.227.5944
The deadline to reserve a hotel room at the special rate was 5:00 p.m. EDT on October 29, 2019. Discounted rates aren’t guaranteed after this date.
How do I make a hotel reservation?
Please contact the hotel directly starting at 9:00 a.m. PST on October 31st, 2019 and reference the “Gartner Application Strategies & Solutions Summit” to inquire about availability and rates.
Will a minimum night stay be required?
A two night minimum stay is required.
Are rooms available at a government rate for public sector attendees?
Gartner offers a limited number of rooms at the GSA per diem rate for qualified United States government officials and military travelers. All reservations made at the government rate are subject to review, and a valid government or military ID will be required at check-in for the hotel to reconfirm your eligibility to receive the per diem rate.
Government room rates are quoted at the current GSA per diem rate and are subject to change if GSA rates are adjusted by the government.
If the public sector rate is no longer available, you’ll be offered a room at the commercial rate. If you choose to book at the commercial rate, the price can’t be adjusted, regardless of your public sector status.
How do I change or cancel my hotel reservation?
If you need to change or cancel your hotel reservation prior to 5:00 p.m. EDT on October 29, 2019, simply sign into your registration profile and select “Edit Reservation” or email the Gartner Conferences team. If you need to change or cancel your hotel reservation after this date, you’ll need to contact the hotel directly starting at 9:00 a.m. PST on October 31, 2019.
What is the hotel cancellation policy?
Reservation cancellations made prior to 5:00 p.m. EDT on October 29, 2019 will not incur cancellation fees. After 5:00 p.m. EDT on October 29, 2019, the hotel will charge a non-refundable deposit of the two night minimum stay, including applicable taxes and resort fees, to the credit card provided at the time of booking. The rate provided at the time of booking and listed in your confirmation email will be the rate charged by the hotel for your non-refundable deposit. Government rate rooms will not be charged until check-in and are subject to the same cancellation policies outlined above.
Failure to check-in on your scheduled arrival date will result in the cancellation of your entire reservation and will be subject to the cancellation penalty.
Please note, if you cancel your conference registration you will need to cancel your hotel reservation separately.
I received a phone call from someone saying they can offer me a room at a lower rate or at a different hotel. Is this a scam?
Gartner Conferences will always provide notice to attendees and exhibitors when using a third party provider, such as George P. Johnson (GPJ), as part of the conference administration. Please note, many of our exhibitors and delegates have been contacted by an organization called Exhibitors Housing Management claiming to be affiliated with Gartner. This is a scam and Gartner is in no way affiliated with EHS. If you have registered as an attendee or exhibitor for a Gartner conference and you receive an email from a third party provider claiming to be contacting you on behalf of Gartner Conferences, please contact the Gartner Conferences team at 1.866.405.2511 to verify the third party provider prior to responding.
Who do I contact if I have additional questions?
For additional assistance, please contact the Gartner Conferences team at 1.866.405.2511. You can also access a list of our global numbers here.