Paul Lord is a Research Director on Gartner's Supply Chain team, creating and coordinating content creation for cost optimization. He is a frequent conference speaker on inventory excellence and provides advice and insights to clients across all industries. He also covers supply chain planning with a focus on supply orchestration within constrained and complex process manufacturing networks (including chemicals, paper, lumber, metals, packaging, building materials, pharmaceuticals, lubricants, fuels, food and agricultural processing). Over the years, Mr. Lord has been one of Gartner's principal contributors to the development and maintenance of demand-driven supply chain maturity models (DDVN) as well as accompanying toolkits. For the first seven years as an analyst, Mr. Lord conducted research on end-to-end supply chain topics for the chemical industry, ranging from planning and logistics to strategy and transformation. He continues to follow industry trends and developments, including the impact of digital technologies.