Gartner CIO Leadership Forum 2019 March 10 - 12 / Phoenix, AZ

In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.

Inspiring and managing innovation from ideation to cash can be an incredibly challenging effort. Participate in this Roundtable with your Oil and Gas CIO/CDO peers to collaborate on how to best drive and manage a profitable innovation funnel as you explore various disruptive technologies as potential engines of digital transformation for your company.

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others overcome risks to operations, budgets and culture that limit government and public sector transformation.

When it comes to engaging your peers in digital business, sometimes just getting them to stop and think about the opportunities in our industry is a huge hurdle. What have you tried? What has been successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

One of the biggest hurdles to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Getting the work done in a digital business depends on new work structures and methods. While most CIOs have implemented agile and are moving to DevOps, most have not yet scaled the product management discipline to achieve effective strategy execution. When they do, they realize everything changes from funding to talent to governance and prioritization. In short, their I&T operating model and likely their enterprise operating model must change. This session advises CIOs how to implement and scale product management, with a lens on transforming their operating model to achieve their digital ambition.

Most enterprises are pursuing only a subset of the actions required to ensure their business model is ready for the digital future. The actions required are: digitalizing your existing model, pursuing new models, leveraging digital ecosystems, and participating in industry-wide initiatives (e.g. consortia). Does your enterprise need to pursue all of these? Find out in this session.

The CIO job is evolving to become more of a digital-strategy leading role. That requires proactive exploration of new business model possibilities that technology might enable. In this workshop you will work with peers to practice two simple creative techniques for generating more radical business model possibilities that could outwit competitors. The purpose is to become more proficient at this kind of creativity and to take away a workshop template that you can use with your own executives and managers.

With enterprises facing an increased pace of change, fast evolution of information and technology (I&T), and rapid impacts from disruptive business models, creating a connected visual strategic plan is a critical part of delivering real value. This workshop will provide hands-on use of Gartner's I&T Strategic Plan template to drive business value and level up the I&T organization. This template can be used as a continuous planning tool, communication and education tool, or innovation driver making it an invaluable addition in your toolkit.

Business ecosystems have been a major focus of many industry enterprises. Ecosystems offer the opportunity to develop new products and services, gain technical capabilities and skills, and achieve new growth. What is the reality of these models? Are there shining lights in different markets that reshape industry boundaries and add to the industry fluidity. What can organizations learn from these models in developing their own propositions.

Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Many organizations want to implement Agile approaches within the business beyond software development. However, most organizations continue to suffer in bringing this to scale across the enterprise. This session outlines the key components of an Agile implementation strategy that addresses methodologies not only for the project team but to scale across the organization. Participants will learn to not only envision how best-in-class organizations implement an Agile culture beyond development but to realize how to breakdown barriers of resistance to enable "Agile at the Speed of Trust" across the enterprise.

Technology continues to explode and grow faster than the people who can support it. The digital landscape connects everything. The business landscape is ever changing. There are multiple generations in the workforce. Organizations need to be agile and drive performance better and faster. In our digital world, what are you and your organization doing to get and keep the workforce you need?

Operating a product-centric model requires continous alignment between value streams, value delivery and enterprise goals. This session will address how CIOs can solidify their leadership by adopting an adaptive governance approach that drives coherence for delivering business outcomes on both the product and enterprise levels.

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Digitalized products and services must be improved almost continuously. This fundamental shift requires organizations to break free from an industrial-era design that assumed stability and infrequent, periodic change. Progressive CIOs can maximize value by helping their executive teams rebuild the corporate engine, around a capability that combines continuous value innovation with rapid scaling.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will: Critique examples of one-page strategies to see what works and what doesn't; learn the art of creating a one-page strategy and draft one for their enterprise; and receive an outline for using a one-page strategy as part of an executive presentation.

While you’re ruminating with your business partners about where the industry is going and what will be coming, you need to be synchronously working on core capabilities to ensure the foundation is ready for the changes. How you approach the challenge of changing the engine while the plane is flying, can make or break your digital offering opportunities going forward. This workshop is focused on providing exercises to utilize with your peers and teams to assist in a successful evolution around identifying digital offering, and potential monetization opportunities.

Digital business is driving the adoption of agile and devops supported by a shift from project to product management within IT. Many of the supporting IT financial management (ITFM) processes need to be changed to support solid decision making so that cost, value and risk are effectively balanced across all technology spend. Often CIOs and IT leaders are ignoring the changes needed in financial governance to support a product model. This workshop will identify these areas and provide insight and discussion around emerging product financial governance practices.

Workplaces are overwhelmingly populated by human beings now, but within a few years augmented intelligence may change circumstances drastically. This presentation examines four scenarios for human-machine interactions in the workplace, with recommendations for managers and executives.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

A key aspect of the increasingly important global digital narrative is the role of digital dragons. These organizations, like Baidu, Alibaba and Tencent (BAT), and Google, Amazon, Facebook and Apple (GAFA), have digital-first cultures, are digital employers of choice, have highly scalable services, data mastery, deep pockets, evolving platforms and ecosystems with powerful capabilities. They have increasing ambition that crosses and blurs industry boundaries. How should traditional companies and governments think about them, plan with them in mind, and choose whether and how to use, compete, partner or ignore them?

Have you ever heard ‘after-meeting’ conversations that had a totally different view of a meeting where decisions were made? Come, learn why our brains get in the way of engaging in productive discussion and decision-making. Learn how to adapt concepts from the ‘Six Thinking Hats’ to improve teamwork and consensus building, so there is one version of the truth in support of taking positive action! This workshop will explore the work of Dr. Edward de Bono, thinking expert who wrote the Six Thinking Hats, in the context of modern neuroleadership. The focus is to help executives gain clarity and consensus in their teams so that they can focus their efforts on effective collaboration and on results’ delivery.

Stories are a best way to get digital strategies socialized and enthusiastically endorsed. You will learn how to develop a practical Digital Business Transformation Strategy told as a series of stories ("Digital Business Moments") — linking highest-level organization goals to practical projects implementing the stories. In small groups, you will use Gartner best practices to jump-start your own "Book" of “Moments”.

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Few enterprises are questioning the need to have a digital design capability. The challenge facing CIOs is how to hire and retain digital design staff, where to fit these people within their department (or departments other than IT) and how to manage handoffs between teams — particularly in conjunction with agile development. This presentation will go through the most common patterns Gartner has seen in both public and private sector enterprises. We will explore the pros and cons of each approach to help CIOs in finding the approach that works best for their specific environment.

A special focus on AI-related findings from the most recent CIO survey (in the main presentation, we skim this topic). The data shows that companies are gaining confidence and experience with machine learning and AI through real use cases. We will explore in depth these cases and their business results, using new interview and client data.

Midsize enterprise IT organizations are expected to meet new and fast-changing demands from business partners with limited set of resources at their disposal. It’s impossible to respond to every request. Accordingly, Canada Goose, a midsize company, recognized the power of shared accountability, rapid prototyping, and vendor trial periods. See how Canada Goose works with business partners and vendors to experiment with emerging technologies and reduce implementation timelines within their organization.

Hyper-personalization has amplified customer expectations of dynamic customer-centric experiences across products, services, and ecosystems. CIOs have delivered these personalization capabilities as part of their digital initiatives, but now face a critical obstacle: Talent. CIOs must transform their organizations into workforce talent factory by hyper-personalizing the associate experience as well as the customer experience.

Digital business is a team sport. Do your enterprise leaders across all functions, not just IT, have an appreciation of digital business opportunities? Are they ready to lead the change? What are you doing to enhance this capability among your IT direct reports, your peers, and the rest of your organizational leadership? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Should I as a CIO be concerned about company's business capabilities? How as a CIO can I link digital technologies to business performance (KPIs) and risk mitigation (KRIs)? Gartner will introduce a very simple framework. In this roundtable, you and your peers are going to discuss the topic, use a Gartner framework on a quick exercise, and unveil your thoughts and experiences.

Digital business is driven by innovation and non-linear thinking. Based on cases from the 2019 CIO Agenda, this session will present lessons learned and best practices from the start-up of internal disruption units.

Change aversion stymies transformation more than any other factor. However most change programs do not get to problem’s heart — how mindsets invisibly shape our responses to change. CIOs can take small steps that shift culture to unlock "growth mindsets" and accelerate change.

Digital twins are an intriguing concept – but are you doing it? Come share your experience or come to ask questions of those who have real world examples. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

To succeed in digital business, organizations need a strategy that provides clarity about long-term direction while remaining flexible enough to deal with the dynamic and rapidly changing environment in which they operate. This requires a new approach to how strategy is created, reviewed and updated. This session will provide CIOs with practical tools and techniques for developing strategy in the fast-paced and uncertain digital era.

This workshop provides CXOs the means to accelerate ContinuousNext transformation by first embracing both an agile and customer-focused product mindset and then sharing this newfound knowledge with C-suite peers.

The debate is over. Digital business transformation needs to be part of your strategy. Disrupt or be disrupted. But how do you get started? Engage business leaders by focusing on what matters most to the business. Explore possibilities by employing creative techniques. Define new paradigms to existing challenges by re-inventing business processes and leveraging emerging technologies. Share your digital vision like a high-tech maverick.

In this workshop you will learn how to:
1) Describe the amazing opportunities afforded by digital business transformation
2) Systematically recognize customer pain points
3) Explore business transformation opportunities
4) Evaluate and select digital solutions
5) Author a presentation to tell your digital transformation vision

Most public sector and commercial enterprises have been renovating their core in order to create a foundation for the digital business technology platform. To fully realize the benefits of the platform, it is vital that they not think of the platform as a one-time exercise or project. This session details how CIOs and their teams should combine product management discipline with continuous delivery of incremental value to the technology platform. This will provide a foundation to continuously innovate customer experiences, product/services, and business capabilities — a vital necessity in the digital world.

In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.

Inspiring and managing innovation from ideation to cash can be an incredibly challenging effort. Participate in this Roundtable with your Oil and Gas CIO/CDO peers to collaborate on how to best drive and manage a profitable innovation funnel as you explore various disruptive technologies as potential engines of digital transformation for your company.

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others overcome risks to operations, budgets and culture that limit government and public sector transformation.

How are you updating your IT strategy (in light of digital business) to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

The increasing pace of change will exacerbate our historical challenges with making effective decisions. While artificial intelligence and improved analytics will provide better inputs to decisions, without an effective approach to making good decisions we face the risk of just making bad decision faster! In this workshop, we will explore a simple decision framework, using case studies to highlight very common errors in bias, approach, and treatment of inputs that lead to flawed decisions. You will leave with ideas you can apply immediately to improve decision making in your organization.

With enterprises facing an increased pace of change, fast evolution of information and technology (I&T), and rapid impacts from disruptive business models, creating a connected visual strategic plan is a critical part of delivering real value. This workshop will provide hands-on use of Gartner's I&T Strategic Plan template to drive business value and level up the I&T organization. This template can be used as a continuous planning tool, communication and education tool, or innovation driver making it an invaluable addition in your toolkit.

Business ecosystems have been a major focus of many industry enterprises. Ecosystems offer the opportunity to develop new products and services, gain technical capabilities and skills, and achieve new growth. What is the reality of these models? Are there shining lights in different markets that reshape industry boundaries and add to the industry fluidity. What can organizations learn from these models in developing their own propositions.

Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Many organizations want to implement Agile approaches within the business beyond software development. However, most organizations continue to suffer in bringing this to scale across the enterprise. This session outlines the key components of an Agile implementation strategy that addresses methodologies not only for the project team but to scale across the organization. Participants will learn to not only envision how best-in-class organizations implement an Agile culture beyond development but to realize how to breakdown barriers of resistance to enable "Agile at the Speed of Trust" across the enterprise.

Digitalized products and services must be improved almost continuously. This fundamental shift requires organizations to break free from an industrial-era design that assumed stability and infrequent, periodic change. Progressive CIOs can maximize value by helping their executive teams rebuild the corporate engine, around a capability that combines continuous value innovation with rapid scaling.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will: Critique examples of one-page strategies to see what works and what doesn't; learn the art of creating a one-page strategy and draft one for their enterprise; and receive an outline for using a one-page strategy as part of an executive presentation.

While you’re ruminating with your business partners about where the industry is going and what will be coming, you need to be synchronously working on core capabilities to ensure the foundation is ready for the changes. How you approach the challenge of changing the engine while the plane is flying, can make or break your digital offering opportunities going forward. This workshop is focused on providing exercises to utilize with your peers and teams to assist in a successful evolution around identifying digital offering, and potential monetization opportunities.

A digital business narrative — a simple, memorable story about an organization's digital direction – is a powerful way to ready employees for change. But less than 20% of CIOs have a digital narrative that they use consistently. Using real examples from CIOs, strategists, and heads of communications, this workshop will equip attendees to craft digital narratives for their own organizations.

Workplaces are overwhelmingly populated by human beings now, but within a few years augmented intelligence may change circumstances drastically. This presentation examines four scenarios for human-machine interactions in the workplace, with recommendations for managers and executives.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

A key aspect of the increasingly important global digital narrative is the role of digital dragons. These organizations, like Baidu, Alibaba and Tencent (BAT), and Google, Amazon, Facebook and Apple (GAFA), have digital-first cultures, are digital employers of choice, have highly scalable services, data mastery, deep pockets, evolving platforms and ecosystems with powerful capabilities. They have increasing ambition that crosses and blurs industry boundaries. How should traditional companies and governments think about them, plan with them in mind, and choose whether and how to use, compete, partner or ignore them?

The best talent is drawn to organizations that provide purpose, a great work environment and challenges people to reach their potential. Many organizations fail to appreciate, let alone manage, the power of brand or the importance of organizational culture. In today's race toward digital transformation, failing to be a talent magnet could be your biggest problem. This workshop will provide the tools you need to manage both your organization's brand and culture to compete for the best talent.

Stories are a best way to get digital strategies socialized and enthusiastically endorsed. You will learn how to develop a practical Digital Business Transformation Strategy told as a series of stories ("Digital Business Moments") — linking highest-level organization goals to practical projects implementing the stories. In small groups, you will use Gartner best practices to jump-start your own "Book" of “Moments”.

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Few enterprises are questioning the need to have a digital design capability. The challenge facing CIOs is how to hire and retain digital design staff, where to fit these people within their department (or departments other than IT) and how to manage handoffs between teams — particularly in conjunction with agile development. This presentation will go through the most common patterns Gartner has seen in both public and private sector enterprises. We will explore the pros and cons of each approach to help CIOs in finding the approach that works best for their specific environment.

A special focus on AI-related findings from the most recent CIO survey (in the main presentation, we skim this topic). The data shows that companies are gaining confidence and experience with machine learning and AI through real use cases. We will explore in depth these cases and their business results, using new interview and client data.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

The transition from projects to products is one of the most challenging transformations that IT and business have ever attempted. Products hold out the promise of continuous innovation and improvement, delivered at velocity. But getting there will involve the development of new skills and competencies, embedded in roles that have little precedent in traditional project-driven IT organizations. This presentation shares research findings and best practice to guide the CIO through this transition.

The extent to which digital is disrupting the boundaries of business is blurring and changing the distribution of technology leadership roles. What will the distribution of technology leadership in 2025 look like? What are the drivers of these changes? Join me to explore this in-progress research project and shape the questions you would like to see answered.

Should I as a CIO be concerned about company's business capabilities? How as a CIO can I link digital technologies to business performance (KPIs) and risk mitigation (KRIs)? Gartner will introduce a very simple framework. In this roundtable, you and your peers are going to discuss the topic, use a Gartner framework on a quick exercise, and unveil your thoughts and experiences.

Digital business is driven by innovation and non-linear thinking. Based on cases from the 2019 CIO Agenda, this session will present lessons learned and best practices from the start-up of internal disruption units.

Digital business is placing new demands on the IT operating model in terms of scope, the capabilities delivered and how the model should be optimized. Have you considered an IT operating model redesign? How have you approached the redesign? What best practices have you found? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

To succeed in digital business, organizations need a strategy that provides clarity about long-term direction while remaining flexible enough to deal with the dynamic and rapidly changing environment in which they operate. This requires a new approach to how strategy is created, reviewed and updated. This session will provide CIOs with practical tools and techniques for developing strategy in the fast-paced and uncertain digital era.

The debate is over. Digital business transformation needs to be part of your strategy. Disrupt or be disrupted. But how do you get started? Engage business leaders by focusing on what matters most to the business. Explore possibilities by employing creative techniques. Define new paradigms to existing challenges by re-inventing business processes and leveraging emerging technologies. Share your digital vision like a high-tech maverick.

In this workshop you will learn how to:
1) Describe the amazing opportunities afforded by digital business transformation
2) Systematically recognize customer pain points
3) Explore business transformation opportunities
4) Evaluate and select digital solutions
5) Author a presentation to tell your digital transformation vision

Many CIOs believe that the culture they have today is not what they need moving forward. Because changing culture is difficult and time consuming, CIOs must understand and work through the barriers to culture change that exist in their organization. This session will review research on the barriers and strategies to work through them.

In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.

Inspiring and managing innovation from ideation to cash can be an incredibly challenging effort. Participate in this Roundtable with your Oil and Gas CIO/CDO peers to collaborate on how to best drive and manage a profitable innovation funnel as you explore various disruptive technologies as potential engines of digital transformation for your company.

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others overcome risks to operations, budgets and culture that limit government and public sector transformation.

ContinuousNext is a mindset that accepts and embraces perpetual change. Leadership for ContinuousNext requires CIOs to adopt a deliberate leadership approach: shape, shift and share. CIOs can influence culture and change the organization’s mindsets and practices by shaping the new culture deliberately, shifting leadership responsibility to employees, and sharing the new culture widely. We will help you get started with some culture hacks.

The increasing pace of change will exacerbate our historical challenges with making effective decisions. While artificial intelligence and improved analytics will provide better inputs to decisions, without an effective approach to making good decisions we face the risk of just making bad decision faster! In this workshop, we will explore a simple decision framework, using case studies to highlight very common errors in bias, approach, and treatment of inputs that lead to flawed decisions. You will leave with ideas you can apply immediately to improve decision making in your organization.

This workshop introduces participants to the IT Operating Model for Digital. With that model as the goal, the workshop will then take participants through Gartner’s Digital Operating Model Assessment to determine the strengths, weaknesses and overall maturity of their current operating model. The end goal of the workshop is to allow participants to walk away with a vision of what their organization needs to become and a draft start of the focus areas that they need to address to reach it.

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Product management in IT or in collaboration with others in the rest of the business can drive ContinuousNext by balancing fast, flexible support for digital business with the benefits of central control. But it often fails due to role confusion, talent gaps, stakeholder skepticism and misaligned budgets. We’ll show how CIOs at Monsanto, Cisco, and Hilton address these issues to make product management a success.

Despite clear demand and backing from the CEO, CIOs still struggle to start their innovation journey and gain measurable traction on the ground. And when they do, their path can be littered with hazards and pitfalls that need to be avoided. This session will provide some practical techniques for CIOs to help them begin their innovation initiatives and avoid some of the common inception missteps.

Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Too often in global enterprises, the business supports innovation in theory, but not in practice (and budget). What practices have you found success – and challenges – in, to obtain not only business support to drive innovation, but also financial backing? This Meetup is designed exclusively for CIOs from Global Enterprises – those with $10 billion or more in annual revenues. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Digitalized products and services must be improved almost continuously. This fundamental shift requires organizations to break free from an industrial-era design that assumed stability and infrequent, periodic change. Progressive CIOs can maximize value by helping their executive teams rebuild the corporate engine, around a capability that combines continuous value innovation with rapid scaling.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will: Critique examples of one-page strategies to see what works and what doesn't; learn the art of creating a one-page strategy and draft one for their enterprise; and receive an outline for using a one-page strategy as part of an executive presentation.

Like a GPS, a strategic roadmap can help your enterprise get to where they want to go. Not only does it provide clarity as to where you are, but a realistic view of options on how to get where you need to go and the choices you have to make along the way. It connects the dots by connecting vision to action in a way everyone can understand. In this workshop, you will learn 7 steps to create the right roadmap for your enterprise.

In the bright heat of Digital Business, executives want to have conversations about new and innovative uses of IT that will help them achieve strategic objectives. Great, go ahead and have those conversations. But when legacy and technical debt are impeding progress, it is necessary to have a more awkward conversation as well. No CIO will enjoy raising these challenging topics — but legacy doesn’t fix itself.

A key aspect of the increasingly important global digital narrative is the role of digital dragons. These organizations, like Baidu, Alibaba and Tencent (BAT), and Google, Amazon, Facebook and Apple (GAFA), have digital-first cultures, are digital employers of choice, have highly scalable services, data mastery, deep pockets, evolving platforms and ecosystems with powerful capabilities. They have increasing ambition that crosses and blurs industry boundaries. How should traditional companies and governments think about them, plan with them in mind, and choose whether and how to use, compete, partner or ignore them?

Join us for an exclusive lunch with your direct peers from Global Enterprises (those with annual revenue of greater than $10B), along with a guest speaker.

Have you ever heard ‘after-meeting’ conversations that had a totally different view of a meeting where decisions were made? Come, learn why our brains get in the way of engaging in productive discussion and decision-making. Learn how to adapt concepts from the ‘Six Thinking Hats’ to improve teamwork and consensus building, so there is one version of the truth in support of taking positive action! This workshop will explore the work of Dr. Edward de Bono, thinking expert who wrote the Six Thinking Hats, in the context of modern neuroleadership. The focus is to help executives gain clarity and consensus in their teams so that they can focus their efforts on effective collaboration and on results’ delivery.

Stories are a best way to get digital strategies socialized and enthusiastically endorsed. You will learn how to develop a practical Digital Business Transformation Strategy told as a series of stories ("Digital Business Moments") — linking highest-level organization goals to practical projects implementing the stories. In small groups, you will use Gartner best practices to jump-start your own "Book" of “Moments”.

“I’m not interested in a culture of innovation,” said no one in business ever. Everyone knows that a culture of innovation is necessary and desirable, especially in these days of digital disruption. But how do you actually create one? This session provides CIOs with a step-by-step guide on how to create a culture that nurtures and encourages innovation and creativity. It includes a roadmap of activities and tactics to get from where you are to innovation greatness.

Participate in this Meetup to share and discuss the role local government could or should play to create the next utility - access to the internet through high-speed connectivity. What have you done? What are your plans? What works? What doesn't? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What have you done to improve strategic relationships with key stakeholders (e.g., BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Few enterprises are questioning the need to have a digital design capability. The challenge facing CIOs is how to hire and retain digital design staff, where to fit these people within their department (or departments other than IT) and how to manage handoffs between teams — particularly in conjunction with agile development. This presentation will go through the most common patterns Gartner has seen in both public and private sector enterprises. We will explore the pros and cons of each approach to help CIOs in finding the approach that works best for their specific environment.

Digital transformation requires application architects and developers to constantly evolve and embrace new skills as well as strengthen existing ones. Use this session to identify the skills like agile architecture, AI, ML, multiexperience design and modernization that will enable you to deliver solutions that are relevant and effective.

Midsize enterprise IT organizations are expected to meet new and fast-changing demands from business partners with limited set of resources at their disposal. It’s impossible to respond to every request. Accordingly, Canada Goose, a midsize company, recognized the power of shared accountability, rapid prototyping, and vendor trial periods. See how Canada Goose works with business partners and vendors to experiment with emerging technologies and reduce implementation timelines within their organization.

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

The transition from projects to products is one of the most challenging transformations that IT and business have ever attempted. Products hold out the promise of continuous innovation and improvement, delivered at velocity. But getting there will involve the development of new skills and competencies, embedded in roles that have little precedent in traditional project-driven IT organizations. This presentation shares research findings and best practice to guide the CIO through this transition.

The extent to which digital is disrupting the boundaries of business is blurring and changing the distribution of technology leadership roles. What will the distribution of technology leadership in 2025 look like? What are the drivers of these changes? Join me to explore this in-progress research project and shape the questions you would like to see answered.

To address the challenge of ContinuousNext, evolve cybersecurity from project to product management, create business facing security services, and treat cybersecurity as a business function. Address the continuing cultural challenges of taking a risk-based approach by nudging your organization through better customer experience to build a ContinuousNext cybersecurity program.

Should I as a CIO be concerned about company's business capabilities? How as a CIO can I link digital technologies to business performance (KPIs) and risk mitigation (KRIs)? Gartner will introduce a very simple framework. In this roundtable, you and your peers are going to discuss the topic, use a Gartner framework on a quick exercise, and unveil your thoughts and experiences.

Digital business is driven by innovation and non-linear thinking. Based on cases from the 2019 CIO Agenda, this session will present lessons learned and best practices from the start-up of internal disruption units.

Teams are the new organization models in the digital age and everything is different. Without great teams you can’t deliver new value at scale. This session provides CIOs with the key formula Google uses to produce great teams and teamwork.

Change aversion stymies transformation more than any other factor. However most change programs do not get to problem’s heart — how mindsets invisibly shape our responses to change. CIOs can take small steps that shift culture to unlock "growth mindsets" and accelerate change.

To succeed in digital business, organizations need a strategy that provides clarity about long-term direction while remaining flexible enough to deal with the dynamic and rapidly changing environment in which they operate. This requires a new approach to how strategy is created, reviewed and updated. This session will provide CIOs with practical tools and techniques for developing strategy in the fast-paced and uncertain digital era.

This workshop would help participants understand what constitutes a brand and why it is important for all employees, especially in the digital era, to be on brand. Participants will leave the workshop with a basic brand education and some techniques to leverage with their team to improve business alignment through living their company's brand.

This workshop provides CXOs the means to accelerate ContinuousNext transformation by first embracing both an agile and customer-focused product mindset and then sharing this newfound knowledge with C-suite peers.

The debate is over. Digital business transformation needs to be part of your strategy. Disrupt or be disrupted. But how do you get started? Engage business leaders by focusing on what matters most to the business. Explore possibilities by employing creative techniques. Define new paradigms to existing challenges by re-inventing business processes and leveraging emerging technologies. Share your digital vision like a high-tech maverick.

In this workshop you will learn how to:
1) Describe the amazing opportunities afforded by digital business transformation
2) Systematically recognize customer pain points
3) Explore business transformation opportunities
4) Evaluate and select digital solutions
5) Author a presentation to tell your digital transformation vision

Many CIOs believe that the culture they have today is not what they need moving forward. Because changing culture is difficult and time consuming, CIOs must understand and work through the barriers to culture change that exist in their organization. This session will review research on the barriers and strategies to work through them.

Most public sector and commercial enterprises have been renovating their core in order to create a foundation for the digital business technology platform. To fully realize the benefits of the platform, it is vital that they not think of the platform as a one-time exercise or project. This session details how CIOs and their teams should combine product management discipline with continuous delivery of incremental value to the technology platform. This will provide a foundation to continuously innovate customer experiences, product/services, and business capabilities — a vital necessity in the digital world.

How are you updating your IT strategy (in light of digital business) to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Getting the work done in a digital business depends on new work structures and methods. While most CIOs have implemented agile and are moving to DevOps, most have not yet scaled the product management discipline to achieve effective strategy execution. When they do, they realize everything changes from funding to talent to governance and prioritization. In short, their I&T operating model and likely their enterprise operating model must change. This session advises CIOs how to implement and scale product management, with a lens on transforming their operating model to achieve their digital ambition.

Governance gives your strategy traction, so that it can be executed effectively. If executives aren't making the best decisions, CIOs have to figure out why and fix it. But top-down governance redesign is boring and cumbersome. This session will discuss an approach to debugging governance decisions one-by-one so you can tweak and evolve your governance.

This workshop introduces participants to the IT Operating Model for Digital. With that model as the goal, the workshop will then take participants through Gartner’s Digital Operating Model Assessment to determine the strengths, weaknesses and overall maturity of their current operating model. The end goal of the workshop is to allow participants to walk away with a vision of what their organization needs to become and a draft start of the focus areas that they need to address to reach it.

With enterprises facing an increased pace of change, fast evolution of information and technology (I&T), and rapid impacts from disruptive business models, creating a connected visual strategic plan is a critical part of delivering real value. This workshop will provide hands-on use of Gartner's I&T Strategic Plan template to drive business value and level up the I&T organization. This template can be used as a continuous planning tool, communication and education tool, or innovation driver making it an invaluable addition in your toolkit.

Product management in IT or in collaboration with others in the rest of the business can drive ContinuousNext by balancing fast, flexible support for digital business with the benefits of central control. But it often fails due to role confusion, talent gaps, stakeholder skepticism and misaligned budgets. We’ll show how CIOs at Monsanto, Cisco, and Hilton address these issues to make product management a success.

In today’s digital world, CIOs have to address multiple challenges related to risk and security. It’s a board-level issue that the CIO often does not entirely control. Emerging technology risk groups, governance processes outside of IT, compliance requirements and cultural disconnect problems are just a short list. At this session, get your questions answered and bring the risk and security monster under control!

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Are you an experienced CIO? Come share your experiences and top lessons learned in the role. Are you a rookie CIO? Come share your fresh perspectives on the CIO role. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will: Critique examples of one-page strategies to see what works and what doesn't; learn the art of creating a one-page strategy and draft one for their enterprise; and receive an outline for using a one-page strategy as part of an executive presentation.

Like a GPS, a strategic roadmap can help your enterprise get to where they want to go. Not only does it provide clarity as to where you are, but a realistic view of options on how to get where you need to go and the choices you have to make along the way. It connects the dots by connecting vision to action in a way everyone can understand. In this workshop, you will learn 7 steps to create the right roadmap for your enterprise.

As the talent wars continue to heat up, many organizations have open IT positions they can’t fill and capabilities they can’t find. What successes have you achieved and challenges you’ve experienced? Share your creative recruiting and retention ideas. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

In the bright heat of Digital Business, executives want to have conversations about new and innovative uses of IT that will help them achieve strategic objectives. Great, go ahead and have those conversations. But when legacy and technical debt are impeding progress, it is necessary to have a more awkward conversation as well. No CIO will enjoy raising these challenging topics — but legacy doesn’t fix itself.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will:

- Critique examples of one-page strategies to see what works and what doesn't
- Learn the art of creating a one-page strategy and draft one for their enterprise
- Receive an outline for using a one-page strategy as part of an executive presentation.

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Participate in this Meetup to share and discuss the role local government could or should play to create the next utility - access to the internet through high-speed connectivity. What have you done? What are your plans? What works? What doesn't? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Effective IT financial management requires more than just managing the budget. This session allows you to discuss what best practices you can leverage to further optimize both cost and value.

Digital transformation requires application architects and developers to constantly evolve and embrace new skills as well as strengthen existing ones. Use this session to identify the skills like agile architecture, AI, ML, multiexperience design and modernization that will enable you to deliver solutions that are relevant and effective.

Midsize enterprise IT organizations are expected to meet new and fast-changing demands from business partners with limited set of resources at their disposal. It’s impossible to respond to every request. Accordingly, Canada Goose, a midsize company, recognized the power of shared accountability, rapid prototyping, and vendor trial periods. See how Canada Goose works with business partners and vendors to experiment with emerging technologies and reduce implementation timelines within their organization.

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Many CIOs are upgrading their I&T operating model to support digital business. Digital business hinges on I&T being embedded into business strategies, not just supporting business operations. This workshop will help CIOs develop a plan for using their I&T operating model as a tool to change their business' operating models and increase their own credibility as business leaders.

Talent is a key enabler of the enterprise's I&T operating model. CIOs must ensure the enterprise has the roles, skills and competencies required to enable the I&T operating model and execute the business strategy. This session presents what I&T talent and workforce capabilities are needed for each I&T operating model pattern, and provides CIOs with guidance to prepare the organization for the evolution.

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All CIOs must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Digital business is placing new demands on the IT operating model in terms of scope, the capabilities delivered and how the model should be optimized. Have you considered an IT operating model redesign? How have you approached the redesign? What best practices have you found? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Digital twins are an intriguing concept – but are you doing it? Come share your experience or come to ask questions of those who have real world examples. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Whether you are a CIO/CDO working to determine the "right amount" to invest in IT (ongoing and projects) or whether you are working to determine how to frame that discussion with the top management consider participating in this CIO Roundtable. Come prepared to share successes and challenges with your peers in a safe environment. How well you address this question can be make or break.

IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learnt so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Up to 50% of all enterprise technology spending now falls outside the IT budget. While some CIOs still label this spending “shadow IT,” many see the potential for a new multi-disciplinary model where mixed teams of IT staff and “business technologists” deliver new capabilities. This session will discuss these teams and show how CIOs at BP, Standard Bank and West adapt governance, accountability, and metrics to support them.

In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.

Inspiring and managing innovation from ideation to cash can be an incredibly challenging effort. Participate in this Roundtable with your Oil and Gas CIO/CDO peers to collaborate on how to best drive and manage a profitable innovation funnel as you explore various disruptive technologies as potential engines of digital transformation for your company.

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others overcome risks to operations, budgets and culture that limit government and public sector transformation.

ContinuousNext is a mindset that accepts and embraces perpetual change. Leadership for ContinuousNext requires CIOs to adopt a deliberate leadership approach: shape, shift and share. CIOs can influence culture and change the organization’s mindsets and practices by shaping the new culture deliberately, shifting leadership responsibility to employees, and sharing the new culture widely. We will help you get started with some culture hacks.

Governance gives your strategy traction, so that it can be executed effectively. If executives aren't making the best decisions, CIOs have to figure out why and fix it. But top-down governance redesign is boring and cumbersome. This session will discuss an approach to debugging governance decisions one-by-one so you can tweak and evolve your governance.

Most enterprises are pursuing only a subset of the actions required to ensure their business model is ready for the digital future. The actions required are: digitalizing your existing model, pursuing new models, leveraging digital ecosystems, and participating in industry-wide initiatives (e.g. consortia). Does your enterprise need to pursue all of these? Find out in this session.

The increasing pace of change will exacerbate our historical challenges with making effective decisions. While artificial intelligence and improved analytics will provide better inputs to decisions, without an effective approach to making good decisions we face the risk of just making bad decision faster! In this workshop, we will explore a simple decision framework, using case studies to highlight very common errors in bias, approach, and treatment of inputs that lead to flawed decisions. You will leave with ideas you can apply immediately to improve decision making in your organization.

The CIO job is evolving to become more of a digital-strategy leading role. That requires proactive exploration of new business model possibilities that technology might enable. In this workshop you will work with peers to practice two simple creative techniques for generating more radical business model possibilities that could outwit competitors. The purpose is to become more proficient at this kind of creativity and to take away a workshop template that you can use with your own executives and managers.

With enterprises facing an increased pace of change, fast evolution of information and technology (I&T), and rapid impacts from disruptive business models, creating a connected visual strategic plan is a critical part of delivering real value. This workshop will provide hands-on use of Gartner's I&T Strategic Plan template to drive business value and level up the I&T organization. This template can be used as a continuous planning tool, communication and education tool, or innovation driver making it an invaluable addition in your toolkit.

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Product management in IT or in collaboration with others in the rest of the business can drive ContinuousNext by balancing fast, flexible support for digital business with the benefits of central control. But it often fails due to role confusion, talent gaps, stakeholder skepticism and misaligned budgets. We’ll show how CIOs at Monsanto, Cisco, and Hilton address these issues to make product management a success.

Despite clear demand and backing from the CEO, CIOs still struggle to start their innovation journey and gain measurable traction on the ground. And when they do, their path can be littered with hazards and pitfalls that need to be avoided. This session will provide some practical techniques for CIOs to help them begin their innovation initiatives and avoid some of the common inception missteps.

In any professional role some introspection and personal development is a good idea, but particularly for CIOs — because the role is changing and evolving. This year’s list of personal professional development ideas centres on a culture shifting theme. Most organizations are no longer struggling to get started with digital business — they are finding it difficult to scale. Challenging economic conditions could make progress harder. Both CIOs and CEOs tell us cultural barriers are the toughest hurdles. So as a CIO, you need to work on your own ability to think differently and catalyse and lead cultural change.

Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Many organizations want to implement Agile approaches within the business beyond software development. However, most organizations continue to suffer in bringing this to scale across the enterprise. This session outlines the key components of an Agile implementation strategy that addresses methodologies not only for the project team but to scale across the organization. Participants will learn to not only envision how best-in-class organizations implement an Agile culture beyond development but to realize how to breakdown barriers of resistance to enable "Agile at the Speed of Trust" across the enterprise.

Are you an experienced CIO? Come share your experiences and top lessons learned in the role. Are you a rookie CIO? Come share your fresh perspectives on the CIO role. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

All CIOs understand how challenging it is to get a seat at the Board of Director’s table and effectively present your case. What techniques, tips and advice can you share? What do you need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Too often in global enterprises, the business supports innovation in theory, but not in practice (and budget). What practices have you found success – and challenges – in, to obtain not only business support to drive innovation, but also financial backing? This Meetup is designed exclusively for CIOs from Global Enterprises – those with $10 billion or more in annual revenues. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Operating a product-centric model requires continous alignment between value streams, value delivery and enterprise goals. This session will address how CIOs can solidify their leadership by adopting an adaptive governance approach that drives coherence for delivering business outcomes on both the product and enterprise levels.

In this interactive discussion we will share leadership practices that have helped your organization change. To thrive in the era of ContinuousNext, leaders must examine their own mindsets and practices, and realize how they help or inhibit an organization’s ability to change. Read Gartner’s ESCAPE model as background to attend the session.

To adapt to change and embrace emerging opportunities, CIOs need teams that reflect the diversity of the stakeholders and customers they work with, and have an inclusive environment where all team members are comfortable collaborating and sharing their points of view. This session will review practical examples of how CIOs are using diversity and inclusion initiatives to give themselves an advantage as they shift to ContinuousNext.

While you’re ruminating with your business partners about where the industry is going and what will be coming, you need to be synchronously working on core capabilities to ensure the foundation is ready for the changes. How you approach the challenge of changing the engine while the plane is flying, can make or break your digital offering opportunities going forward. This workshop is focused on providing exercises to utilize with your peers and teams to assist in a successful evolution around identifying digital offering, and potential monetization opportunities.

Like a GPS, a strategic roadmap can help your enterprise get to where they want to go. Not only does it provide clarity as to where you are, but a realistic view of options on how to get where you need to go and the choices you have to make along the way. It connects the dots by connecting vision to action in a way everyone can understand. In this workshop, you will learn 7 steps to create the right roadmap for your enterprise.

A digital business narrative — a simple, memorable story about an organization's digital direction – is a powerful way to ready employees for change. But less than 20% of CIOs have a digital narrative that they use consistently. Using real examples from CIOs, strategists, and heads of communications, this workshop will equip attendees to craft digital narratives for their own organizations.

As the talent wars continue to heat up, many organizations have open IT positions they can’t fill and capabilities they can’t find. What successes have you achieved and challenges you’ve experienced? Share your creative recruiting and retention ideas. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Workplaces are overwhelmingly populated by human beings now, but within a few years augmented intelligence may change circumstances drastically. This presentation examines four scenarios for human-machine interactions in the workplace, with recommendations for managers and executives.

CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.

Discuss and explore with your midsize enterprise CIO peers how to transform your IT organization using the art of culture hacking. A culture hack is a small, low-effort (but not always low courage), high-impact act that exploits vulnerable areas of the culture and are designed to create an emotional response that weaves positive change into the fabric of the group. Many great leaders do this without even realizing it. This roundtable will encourage you to make culture hacking a more intentional part of your leadership style. Please be prepared to share your own culture hacks with your peers and see what they can add to your bag of tricks.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Most CEOs are excellent problem solvers, but too often CIO’s seek approval rather than enable their CEO’s to participate in the decision making process. This causes disengagement, and is at the root of many of the challenges CIOs and IT leaders face. CIO’s need to use different tools to get their CEO to the table and keep them engaged so that they value the outcome of the decisions we ask for.

Digital dexterity is the desire and ability to use technology to drive business outcomes. While relative to peers and competitors, it is linked to the value derived from digital initiatives, and the speed to launch and complete digital initiatives. Join this Roundtable to share your thoughts and hear those of your peers about how to nurture digital dexterity in large organizations to accelerate digital transformation. This Roundtable is designed exclusively for CIO’s from global enterprises with $10 billion or more annual revenue.

The best talent is drawn to organizations that provide purpose, a great work environment and challenges people to reach their potential. Many organizations fail to appreciate, let alone manage, the power of brand or the importance of organizational culture. In today's race toward digital transformation, failing to be a talent magnet could be your biggest problem. This workshop will provide the tools you need to manage both your organization's brand and culture to compete for the best talent.

Have you ever heard ‘after-meeting’ conversations that had a totally different view of a meeting where decisions were made? Come, learn why our brains get in the way of engaging in productive discussion and decision-making. Learn how to adapt concepts from the ‘Six Thinking Hats’ to improve teamwork and consensus building, so there is one version of the truth in support of taking positive action! This workshop will explore the work of Dr. Edward de Bono, thinking expert who wrote the Six Thinking Hats, in the context of modern neuroleadership. The focus is to help executives gain clarity and consensus in their teams so that they can focus their efforts on effective collaboration and on results’ delivery.

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What have you done to improve strategic relationships with key stakeholders (e.g., BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

“I’m not interested in a culture of innovation,” said no one in business ever. Everyone knows that a culture of innovation is necessary and desirable, especially in these days of digital disruption. But how do you actually create one? This session provides CIOs with a step-by-step guide on how to create a culture that nurtures and encourages innovation and creativity. It includes a roadmap of activities and tactics to get from where you are to innovation greatness.

Few enterprises are questioning the need to have a digital design capability. The challenge facing CIOs is how to hire and retain digital design staff, where to fit these people within their department (or departments other than IT) and how to manage handoffs between teams — particularly in conjunction with agile development. This presentation will go through the most common patterns Gartner has seen in both public and private sector enterprises. We will explore the pros and cons of each approach to help CIOs in finding the approach that works best for their specific environment.

There is no such thing as perfect security. If you can’t promise to keep your executives off the front pages after a hack, you can offer them defensibility with key stakeholders such as customers, shareholders and regulators that you were spending the right money on the right priorities. And that you had created the right balance between the needs to protect and the needs to run the business.

Hyper-personalization has amplified customer expectations of dynamic customer-centric experiences across products, services, and ecosystems. CIOs have delivered these personalization capabilities as part of their digital initiatives, but now face a critical obstacle: Talent. CIOs must transform their organizations into workforce talent factory by hyper-personalizing the associate experience as well as the customer experience.

This workshop will address the biggest barrier to Enterprise change — culture! Enterprises often struggle to articulate what cultural changes are required — leading to transformation efforts stalling as team fatigue sets in. Achieving a continuous high-velocity change environment (Continuous Next) requires focused efforts that address cultural vulnerabilities.
Leverage a framework to create the culture change roadmap of hacks which also serves as a useful stakeholder communication tool. For those with courage, this collateral will become an indispensable element of any major transformation effort where the stakes for success are high!

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Many CIOs are upgrading their I&T operating model to support digital business. Digital business hinges on I&T being embedded into business strategies, not just supporting business operations. This workshop will help CIOs develop a plan for using their I&T operating model as a tool to change their business' operating models and increase their own credibility as business leaders.

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historical strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath+depth’ skills development program in your organization.

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Digital business is a team sport. Do your enterprise leaders across all functions, not just IT, have an appreciation of digital business opportunities? Are they ready to lead the change? What are you doing to enhance this capability among your IT direct reports, your peers, and the rest of your organizational leadership? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

The transition from projects to products is one of the most challenging transformations that IT and business have ever attempted. Products hold out the promise of continuous innovation and improvement, delivered at velocity. But getting there will involve the development of new skills and competencies, embedded in roles that have little precedent in traditional project-driven IT organizations. This presentation shares research findings and best practice to guide the CIO through this transition.

The extent to which digital is disrupting the boundaries of business is blurring and changing the distribution of technology leadership roles. What will the distribution of technology leadership in 2025 look like? What are the drivers of these changes? Join me to explore this in-progress research project and shape the questions you would like to see answered.

Talent is a key enabler of the enterprise's I&T operating model. CIOs must ensure the enterprise has the roles, skills and competencies required to enable the I&T operating model and execute the business strategy. This session presents what I&T talent and workforce capabilities are needed for each I&T operating model pattern, and provides CIOs with guidance to prepare the organization for the evolution.

Should I as a CIO be concerned about company's business capabilities? How as a CIO can I link digital technologies to business performance (KPIs) and risk mitigation (KRIs)? Gartner will introduce a very simple framework. In this roundtable, you and your peers are going to discuss the topic, use a Gartner framework on a quick exercise, and unveil your thoughts and experiences.

Teams are the new organization models in the digital age and everything is different. Without great teams you can’t deliver new value at scale. This session provides CIOs with the key formula Google uses to produce great teams and teamwork.

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All CIOs must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Change aversion stymies transformation more than any other factor. However most change programs do not get to problem’s heart — how mindsets invisibly shape our responses to change. CIOs can take small steps that shift culture to unlock "growth mindsets" and accelerate change.

To succeed in digital business, organizations need a strategy that provides clarity about long-term direction while remaining flexible enough to deal with the dynamic and rapidly changing environment in which they operate. This requires a new approach to how strategy is created, reviewed and updated. This session will provide CIOs with practical tools and techniques for developing strategy in the fast-paced and uncertain digital era.

This workshop would help participants understand what constitutes a brand and why it is important for all employees, especially in the digital era, to be on brand. Participants will leave the workshop with a basic brand education and some techniques to leverage with their team to improve business alignment through living their company's brand.

This workshop provides CXOs the means to accelerate ContinuousNext transformation by first embracing both an agile and customer-focused product mindset and then sharing this newfound knowledge with C-suite peers.

The debate is over. Digital business transformation needs to be part of your strategy. Disrupt or be disrupted. But how do you get started? Engage business leaders by focusing on what matters most to the business. Explore possibilities by employing creative techniques. Define new paradigms to existing challenges by re-inventing business processes and leveraging emerging technologies. Share your digital vision like a high-tech maverick.

In this workshop you will learn how to:
1) Describe the amazing opportunities afforded by digital business transformation
2) Systematically recognize customer pain points
3) Explore business transformation opportunities
4) Evaluate and select digital solutions
5) Author a presentation to tell your digital transformation vision

Most public sector and commercial enterprises have been renovating their core in order to create a foundation for the digital business technology platform. To fully realize the benefits of the platform, it is vital that they not think of the platform as a one-time exercise or project. This session details how CIOs and their teams should combine product management discipline with continuous delivery of incremental value to the technology platform. This will provide a foundation to continuously innovate customer experiences, product/services, and business capabilities — a vital necessity in the digital world.

Product line management in the real world. Come to share your experiences or ask questions of those who are implementing it. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Many CIOs believe that the culture they have today is not what they need moving forward. Because changing culture is difficult and time consuming, CIOs must understand and work through the barriers to culture change that exist in their organization. This session will review research on the barriers and strategies to work through them.

What language or techniques have you used to catalyze change in your organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

IT Executives are struggling between two competing pressures: the pressure to provide stable, secure, high performance services, and to deliver innovative, technology-intensive services quickly. Bimodal IT provides a way to address both, yet many are unsure how to begin. What have you learnt so far in your journey to create a bimodal organization? What have been the key challenges? What advice would you give someone about to embark on efforts to embrace bimodal ways of working? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Many CIOs want to improve the strategic alignment of IT with the business. Leading CIOs leverage specific engagement techniques in specific scenarios to drive continuous and proactive engagement, not just alignment. Join this interactive session to learn how to change the relationship dynamics between IT and business and begin to close the proverbial divide.

In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.

When it comes to engaging your peers in digital business, sometimes just getting them to stop and think about the opportunities in our industry is a huge hurdle. What have you tried? What has been successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How are you updating your IT strategy (in light of digital business) to create context for the business to best understand IT contributions to real business success/outcomes? Are they receptive to your story? What are your biggest hurdles? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

One of the biggest hurdles to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Creating a CIO dashboard can help to articulate IT's value to your business and your company's overarching goals. How have you organized your business facing CIO dashboards? What key metrics are needed at the CIO level? What KPIs do you use to show progress and track success? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

ContinuousNext is a mindset that accepts and embraces perpetual change. Leadership for ContinuousNext requires CIOs to adopt a deliberate leadership approach: shape, shift and share. CIOs can influence culture and change the organization’s mindsets and practices by shaping the new culture deliberately, shifting leadership responsibility to employees, and sharing the new culture widely. We will help you get started with some culture hacks.

Getting the work done in a digital business depends on new work structures and methods. While most CIOs have implemented agile and are moving to DevOps, most have not yet scaled the product management discipline to achieve effective strategy execution. When they do, they realize everything changes from funding to talent to governance and prioritization. In short, their I&T operating model and likely their enterprise operating model must change. This session advises CIOs how to implement and scale product management, with a lens on transforming their operating model to achieve their digital ambition.

Governance gives your strategy traction, so that it can be executed effectively. If executives aren't making the best decisions, CIOs have to figure out why and fix it. But top-down governance redesign is boring and cumbersome. This session will discuss an approach to debugging governance decisions one-by-one so you can tweak and evolve your governance.

Most enterprises are pursuing only a subset of the actions required to ensure their business model is ready for the digital future. The actions required are: digitalizing your existing model, pursuing new models, leveraging digital ecosystems, and participating in industry-wide initiatives (e.g. consortia). Does your enterprise need to pursue all of these? Find out in this session.

If you don’t track progress what will your answer be when asked, “Are we there, yet?” Or, “How are we doing?” Or, “When will we get there?” As the CIO, you must help your business develop metrics to answer these questions. The purpose of this workshop is to help you determine which digital journey to take and how to measure your progress through digital KPIs.

The increasing pace of change will exacerbate our historical challenges with making effective decisions. While artificial intelligence and improved analytics will provide better inputs to decisions, without an effective approach to making good decisions we face the risk of just making bad decision faster! In this workshop, we will explore a simple decision framework, using case studies to highlight very common errors in bias, approach, and treatment of inputs that lead to flawed decisions. You will leave with ideas you can apply immediately to improve decision making in your organization.

The CIO job is evolving to become more of a digital-strategy leading role. That requires proactive exploration of new business model possibilities that technology might enable. In this workshop you will work with peers to practice two simple creative techniques for generating more radical business model possibilities that could outwit competitors. The purpose is to become more proficient at this kind of creativity and to take away a workshop template that you can use with your own executives and managers.

With enterprises facing an increased pace of change, fast evolution of information and technology (I&T), and rapid impacts from disruptive business models, creating a connected visual strategic plan is a critical part of delivering real value. This workshop will provide hands-on use of Gartner's I&T Strategic Plan template to drive business value and level up the I&T organization. This template can be used as a continuous planning tool, communication and education tool, or innovation driver making it an invaluable addition in your toolkit.

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Product management in IT or in collaboration with others in the rest of the business can drive ContinuousNext by balancing fast, flexible support for digital business with the benefits of central control. But it often fails due to role confusion, talent gaps, stakeholder skepticism and misaligned budgets. We’ll show how CIOs at Monsanto, Cisco, and Hilton address these issues to make product management a success.

Despite clear demand and backing from the CEO, CIOs still struggle to start their innovation journey and gain measurable traction on the ground. And when they do, their path can be littered with hazards and pitfalls that need to be avoided. This session will provide some practical techniques for CIOs to help them begin their innovation initiatives and avoid some of the common inception missteps.

Business ecosystems have been a major focus of many industry enterprises. Ecosystems offer the opportunity to develop new products and services, gain technical capabilities and skills, and achieve new growth. What is the reality of these models? Are there shining lights in different markets that reshape industry boundaries and add to the industry fluidity. What can organizations learn from these models in developing their own propositions.

More than half of IT organizations have shifted some, if not all, of their application development to agile methods. The majority are also from a project- to product-centric delivery model. However, many CIOs have failed to ensure that effective governance and financial management practices have been changed to accommodate a new delivery model that is much faster and needed to support a digitally enabled business that drives additional value. Although best practices are just emerging, this sessions discuses some of the current successful trends as well as pitfalls to avoid.

Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Many organizations want to implement Agile approaches within the business beyond software development. However, most organizations continue to suffer in bringing this to scale across the enterprise. This session outlines the key components of an Agile implementation strategy that addresses methodologies not only for the project team but to scale across the organization. Participants will learn to not only envision how best-in-class organizations implement an Agile culture beyond development but to realize how to breakdown barriers of resistance to enable "Agile at the Speed of Trust" across the enterprise.

Technology continues to explode and grow faster than the people who can support it. The digital landscape connects everything. The business landscape is ever changing. There are multiple generations in the workforce. Organizations need to be agile and drive performance better and faster. In our digital world, what are you and your organization doing to get and keep the workforce you need?

Are you an experienced CIO? Come share your experiences and top lessons learned in the role. Are you a rookie CIO? Come share your fresh perspectives on the CIO role. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Too often in global enterprises, the business supports innovation in theory, but not in practice (and budget). What practices have you found success – and challenges – in, to obtain not only business support to drive innovation, but also financial backing? This Meetup is designed exclusively for CIOs from Global Enterprises – those with $10 billion or more in annual revenues. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Operating a product-centric model requires continous alignment between value streams, value delivery and enterprise goals. This session will address how CIOs can solidify their leadership by adopting an adaptive governance approach that drives coherence for delivering business outcomes on both the product and enterprise levels.

In this interactive discussion we will share leadership practices that have helped your organization change. To thrive in the era of ContinuousNext, leaders must examine their own mindsets and practices, and realize how they help or inhibit an organization’s ability to change. Read Gartner’s ESCAPE model as background to attend the session.

To adapt to change and embrace emerging opportunities, CIOs need teams that reflect the diversity of the stakeholders and customers they work with, and have an inclusive environment where all team members are comfortable collaborating and sharing their points of view. This session will review practical examples of how CIOs are using diversity and inclusion initiatives to give themselves an advantage as they shift to ContinuousNext.

Digitalized products and services must be improved almost continuously. This fundamental shift requires organizations to break free from an industrial-era design that assumed stability and infrequent, periodic change. Progressive CIOs can maximize value by helping their executive teams rebuild the corporate engine, around a capability that combines continuous value innovation with rapid scaling.

Digital business is driving the adoption of agile and devops supported by a shift from project to product management within IT. Many of the supporting IT financial management (ITFM) processes need to be changed to support solid decision making so that cost, value and risk are effectively balanced across all technology spend. Often CIOs and IT leaders are ignoring the changes needed in financial governance to support a product model. This workshop will identify these areas and provide insight and discussion around emerging product financial governance practices.

Like a GPS, a strategic roadmap can help your enterprise get to where they want to go. Not only does it provide clarity as to where you are, but a realistic view of options on how to get where you need to go and the choices you have to make along the way. It connects the dots by connecting vision to action in a way everyone can understand. In this workshop, you will learn 7 steps to create the right roadmap for your enterprise.

A digital business narrative — a simple, memorable story about an organization's digital direction – is a powerful way to ready employees for change. But less than 20% of CIOs have a digital narrative that they use consistently. Using real examples from CIOs, strategists, and heads of communications, this workshop will equip attendees to craft digital narratives for their own organizations.

As the talent wars continue to heat up, many organizations have open IT positions they can’t fill and capabilities they can’t find. What successes have you achieved and challenges you’ve experienced? Share your creative recruiting and retention ideas. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What is new about AI technology that interests you? Why are you considering AI investments now? Where have you found success with AI? What pitfalls have you found? Have you looked across industries for inspiration and new ideas? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

A key aspect of the increasingly important global digital narrative is the role of digital dragons. These organizations, like Baidu, Alibaba and Tencent (BAT), and Google, Amazon, Facebook and Apple (GAFA), have digital-first cultures, are digital employers of choice, have highly scalable services, data mastery, deep pockets, evolving platforms and ecosystems with powerful capabilities. They have increasing ambition that crosses and blurs industry boundaries. How should traditional companies and governments think about them, plan with them in mind, and choose whether and how to use, compete, partner or ignore them?

CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.

Discuss and explore with your midsize enterprise CIO peers how to transform your IT organization using the art of culture hacking. A culture hack is a small, low-effort (but not always low courage), high-impact act that exploits vulnerable areas of the culture and are designed to create an emotional response that weaves positive change into the fabric of the group. Many great leaders do this without even realizing it. This roundtable will encourage you to make culture hacking a more intentional part of your leadership style. Please be prepared to share your own culture hacks with your peers and see what they can add to your bag of tricks.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Digital dexterity is the desire and ability to use technology to drive business outcomes. While relative to peers and competitors, it is linked to the value derived from digital initiatives, and the speed to launch and complete digital initiatives. Join this Roundtable to share your thoughts and hear those of your peers about how to nurture digital dexterity in large organizations to accelerate digital transformation. This Roundtable is designed exclusively for CIO’s from global enterprises with $10 billion or more annual revenue.

The best talent is drawn to organizations that provide purpose, a great work environment and challenges people to reach their potential. Many organizations fail to appreciate, let alone manage, the power of brand or the importance of organizational culture. In today's race toward digital transformation, failing to be a talent magnet could be your biggest problem. This workshop will provide the tools you need to manage both your organization's brand and culture to compete for the best talent.

Have you ever heard ‘after-meeting’ conversations that had a totally different view of a meeting where decisions were made? Come, learn why our brains get in the way of engaging in productive discussion and decision-making. Learn how to adapt concepts from the ‘Six Thinking Hats’ to improve teamwork and consensus building, so there is one version of the truth in support of taking positive action! This workshop will explore the work of Dr. Edward de Bono, thinking expert who wrote the Six Thinking Hats, in the context of modern neuroleadership. The focus is to help executives gain clarity and consensus in their teams so that they can focus their efforts on effective collaboration and on results’ delivery.

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between “business” and “IT” — there is one story for business success and that is the business story. In this session, attendees will:

- Critique examples of one-page strategies to see what works and what doesn't
- Learn the art of creating a one-page strategy and draft one for their enterprise
- Receive an outline for using a one-page strategy as part of an executive presentation.

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What have you done to improve strategic relationships with key stakeholders (e.g., BOD, executives, peers, team members, external) to increase influence and promote the value of IT? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Few enterprises are questioning the need to have a digital design capability. The challenge facing CIOs is how to hire and retain digital design staff, where to fit these people within their department (or departments other than IT) and how to manage handoffs between teams — particularly in conjunction with agile development. This presentation will go through the most common patterns Gartner has seen in both public and private sector enterprises. We will explore the pros and cons of each approach to help CIOs in finding the approach that works best for their specific environment.

A special focus on AI-related findings from the most recent CIO survey (in the main presentation, we skim this topic). The data shows that companies are gaining confidence and experience with machine learning and AI through real use cases. We will explore in depth these cases and their business results, using new interview and client data.

Midsize enterprise IT organizations are expected to meet new and fast-changing demands from business partners with limited set of resources at their disposal. It’s impossible to respond to every request. Accordingly, Canada Goose, a midsize company, recognized the power of shared accountability, rapid prototyping, and vendor trial periods. See how Canada Goose works with business partners and vendors to experiment with emerging technologies and reduce implementation timelines within their organization.

Hyper-personalization has amplified customer expectations of dynamic customer-centric experiences across products, services, and ecosystems. CIOs have delivered these personalization capabilities as part of their digital initiatives, but now face a critical obstacle: Talent. CIOs must transform their organizations into workforce talent factory by hyper-personalizing the associate experience as well as the customer experience.

This workshop will address the biggest barrier to Enterprise change — culture! Enterprises often struggle to articulate what cultural changes are required — leading to transformation efforts stalling as team fatigue sets in. Achieving a continuous high-velocity change environment (Continuous Next) requires focused efforts that address cultural vulnerabilities.
Leverage a framework to create the culture change roadmap of hacks which also serves as a useful stakeholder communication tool. For those with courage, this collateral will become an indispensable element of any major transformation effort where the stakes for success are high!

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Many CIOs are upgrading their I&T operating model to support digital business. Digital business hinges on I&T being embedded into business strategies, not just supporting business operations. This workshop will help CIOs develop a plan for using their I&T operating model as a tool to change their business' operating models and increase their own credibility as business leaders.

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historical strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath+depth’ skills development program in your organization.

While cloud computing can help realize significant cost savings and enable new business opportunities, it is not simple to implement correctly. What have you learned in your approach? What would you advise others when considering a significant move into the cloud? What challenges are you currently facing? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Most organizations still have a lot of routine manual processes that could be improved and streamlined with Robotic Process Automation (RPA). Have you evaluated or introduced RPA? If so, what impact has it had on your business processes? How did you optimize your processes prior to integration to avoid additional technical debt? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

The transition from projects to products is one of the most challenging transformations that IT and business have ever attempted. Products hold out the promise of continuous innovation and improvement, delivered at velocity. But getting there will involve the development of new skills and competencies, embedded in roles that have little precedent in traditional project-driven IT organizations. This presentation shares research findings and best practice to guide the CIO through this transition.

The extent to which digital is disrupting the boundaries of business is blurring and changing the distribution of technology leadership roles. What will the distribution of technology leadership in 2025 look like? What are the drivers of these changes? Join me to explore this in-progress research project and shape the questions you would like to see answered.

Talent is a key enabler of the enterprise's I&T operating model. CIOs must ensure the enterprise has the roles, skills and competencies required to enable the I&T operating model and execute the business strategy. This session presents what I&T talent and workforce capabilities are needed for each I&T operating model pattern, and provides CIOs with guidance to prepare the organization for the evolution.

Should I as a CIO be concerned about company's business capabilities? How as a CIO can I link digital technologies to business performance (KPIs) and risk mitigation (KRIs)? Gartner will introduce a very simple framework. In this roundtable, you and your peers are going to discuss the topic, use a Gartner framework on a quick exercise, and unveil your thoughts and experiences.

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Digital business is driven by innovation and non-linear thinking. Based on cases from the 2019 CIO Agenda, this session will present lessons learned and best practices from the start-up of internal disruption units.

Digital business is placing new demands on the IT operating model in terms of scope, the capabilities delivered and how the model should be optimized. Have you considered an IT operating model redesign? How have you approached the redesign? What best practices have you found? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Change aversion stymies transformation more than any other factor. However most change programs do not get to problem’s heart — how mindsets invisibly shape our responses to change. CIOs can take small steps that shift culture to unlock "growth mindsets" and accelerate change.

To succeed in digital business, organizations need a strategy that provides clarity about long-term direction while remaining flexible enough to deal with the dynamic and rapidly changing environment in which they operate. This requires a new approach to how strategy is created, reviewed and updated. This session will provide CIOs with practical tools and techniques for developing strategy in the fast-paced and uncertain digital era.

This workshop would help participants understand what constitutes a brand and why it is important for all employees, especially in the digital era, to be on brand. Participants will leave the workshop with a basic brand education and some techniques to leverage with their team to improve business alignment through living their company's brand.

This workshop provides CXOs the means to accelerate ContinuousNext transformation by first embracing both an agile and customer-focused product mindset and then sharing this newfound knowledge with C-suite peers.

The debate is over. Digital business transformation needs to be part of your strategy. Disrupt or be disrupted. But how do you get started? Engage business leaders by focusing on what matters most to the business. Explore possibilities by employing creative techniques. Define new paradigms to existing challenges by re-inventing business processes and leveraging emerging technologies. Share your digital vision like a high-tech maverick.

In this workshop you will learn how to:
1) Describe the amazing opportunities afforded by digital business transformation
2) Systematically recognize customer pain points
3) Explore business transformation opportunities
4) Evaluate and select digital solutions
5) Author a presentation to tell your digital transformation vision

Whether you are a CIO/CDO working to determine the "right amount" to invest in IT (ongoing and projects) or whether you are working to determine how to frame that discussion with the top management consider participating in this CIO Roundtable. Come prepared to share successes and challenges with your peers in a safe environment. How well you address this question can be make or break.

Most public sector and commercial enterprises have been renovating their core in order to create a foundation for the digital business technology platform. To fully realize the benefits of the platform, it is vital that they not think of the platform as a one-time exercise or project. This session details how CIOs and their teams should combine product management discipline with continuous delivery of incremental value to the technology platform. This will provide a foundation to continuously innovate customer experiences, product/services, and business capabilities — a vital necessity in the digital world.

Product line management in the real world. Come to share your experiences or ask questions of those who are implementing it. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

What language or techniques have you used to catalyze change in your organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

Join us for an exclusive lunch with your direct peers from Global Enterprises (those with annual revenues of greater than $10B), along with a guest speaker.

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

Up to 50% of all enterprise technology spending now falls outside the IT budget. While some CIOs still label this spending “shadow IT,” many see the potential for a new multi-disciplinary model where mixed teams of IT staff and “business technologists” deliver new capabilities. This session will discuss these teams and show how CIOs at BP, Standard Bank and West adapt governance, accountability, and metrics to support them.

Learn from other government technology leaders as they develop and implement the next wave of digital government initiatives. Discuss the program objectives, technologies and governance models that are driving successful digital government innovation. Assess how others overcome risks to operations, budgets and culture that limit government and public sector transformation.

When it comes to engaging your peers in digital business, sometimes just getting them to stop and think about the opportunities in our industry is a huge hurdle. What have you tried? What has been successful? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

One of the biggest hurdles to digitalization is the culture of employees and their aversion to change/familiarity with the old way of doing things. How are you addressing this? Do you have any stories of success and/or struggles you've dealt with? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

ContinuousNext is a mindset that accepts and embraces perpetual change. Leadership for ContinuousNext requires CIOs to adopt a deliberate leadership approach: shape, shift and share. CIOs can influence culture and change the organization’s mindsets and practices by shaping the new culture deliberately, shifting leadership responsibility to employees, and sharing the new culture widely. We will help you get started with some culture hacks.

CIOs make critical decisions every day — decisions that impact the viability and success of the organization, and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.

Despite clear demand and backing from the CEO, CIOs still struggle to start their innovation journey and gain measurable traction on the ground. And when they do, their path can be littered with hazards and pitfalls that need to be avoided. This session will provide some practical techniques for CIOs to help them begin their innovation initiatives and avoid some of the common inception missteps.

As enterprises both prepare for and scale their digital business strategies, the organization itself changes. Gartner gets asked questions about how to organize for digital business, what skills are needed, and how to change the culture. Yet, there is so much more about how the organization works that needs to be part of the planning and strategy. This spotlight session will share upcoming research on the breadth of organizational building blocks required.

In any professional role some introspection and personal development is a good idea, but particularly for CIOs — because the role is changing and evolving. This year’s list of personal professional development ideas centres on a culture shifting theme. Most organizations are no longer struggling to get started with digital business — they are finding it difficult to scale. Challenging economic conditions could make progress harder. Both CIOs and CEOs tell us cultural barriers are the toughest hurdles. So as a CIO, you need to work on your own ability to think differently and catalyse and lead cultural change.

Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.

Many organizations want to implement Agile approaches within the business beyond software development. However, most organizations continue to suffer in bringing this to scale across the enterprise. This session outlines the key components of an Agile implementation strategy that addresses methodologies not only for the project team but to scale across the organization. Participants will learn to not only envision how best-in-class organizations implement an Agile culture beyond development but to realize how to breakdown barriers of resistance to enable "Agile at the Speed of Trust" across the enterprise.

Technology continues to explode and grow faster than the people who can support it. The digital landscape connects everything. The business landscape is ever changing. There are multiple generations in the workforce. Organizations need to be agile and drive performance better and faster. In our digital world, what are you and your organization doing to get and keep the workforce you need?

Are you an experienced CIO? Come share your experiences and top lessons learned in the role. Are you a rookie CIO? Come share your fresh perspectives on the CIO role. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

All CIOs understand how challenging it is to get a seat at the Board of Director’s table and effectively present your case. What techniques, tips and advice can you share? What do you need to learn, fine-tune and adopt to have presence, influence and impact? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your peers to discuss your thoughts on how private blockchain could fundamentally change business processes by making them more transparent and auditable. What scenarios are you evaluating? What risks/challenges do you see? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

In this interactive discussion we will share leadership practices that have helped your organization change. To thrive in the era of ContinuousNext, leaders must examine their own mindsets and practices, and realize how they help or inhibit an organization’s ability to change. Read Gartner’s ESCAPE model as background to attend the session.

To adapt to change and embrace emerging opportunities, CIOs need teams that reflect the diversity of the stakeholders and customers they work with, and have an inclusive environment where all team members are comfortable collaborating and sharing their points of view. This session will review practical examples of how CIOs are using diversity and inclusion initiatives to give themselves an advantage as they shift to ContinuousNext.

As the talent wars continue to heat up, many organizations have open IT positions they can’t fill and capabilities they can’t find. What successes have you achieved and challenges you’ve experienced? Share your creative recruiting and retention ideas. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Culture hackers can often get a lot more concrete change in less time than those focused on big transformations. What are the hacks you are using or that you think you could use in your workplace to spark the culture change you need? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Workplaces are overwhelmingly populated by human beings now, but within a few years augmented intelligence may change circumstances drastically. This presentation examines four scenarios for human-machine interactions in the workplace, with recommendations for managers and executives.

CIOs who aspire to move to a different executive role must follow the path of those who previously made the leap. Based on interviews with fifteen leaders who made such a leap, we offer practical advice they shared on what served them well. CIOs should generate revenue, run a P&L like investors are watching and pivot their personal brand toward business. Learn how they did it.

Discuss and explore with your midsize enterprise CIO peers how to transform your IT organization using the art of culture hacking. A culture hack is a small, low-effort (but not always low courage), high-impact act that exploits vulnerable areas of the culture and are designed to create an emotional response that weaves positive change into the fabric of the group. Many great leaders do this without even realizing it. This roundtable will encourage you to make culture hacking a more intentional part of your leadership style. Please be prepared to share your own culture hacks with your peers and see what they can add to your bag of tricks.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

Most CEOs are excellent problem solvers, but too often CIO’s seek approval rather than enable their CEO’s to participate in the decision making process. This causes disengagement, and is at the root of many of the challenges CIOs and IT leaders face. CIO’s need to use different tools to get their CEO to the table and keep them engaged so that they value the outcome of the decisions we ask for.

Digital dexterity is the desire and ability to use technology to drive business outcomes. While relative to peers and competitors, it is linked to the value derived from digital initiatives, and the speed to launch and complete digital initiatives. Join this Roundtable to share your thoughts and hear those of your peers about how to nurture digital dexterity in large organizations to accelerate digital transformation. This Roundtable is designed exclusively for CIO’s from global enterprises with $10 billion or more annual revenue.

The best talent is drawn to organizations that provide purpose, a great work environment and challenges people to reach their potential. Many organizations fail to appreciate, let alone manage, the power of brand or the importance of organizational culture. In today's race toward digital transformation, failing to be a talent magnet could be your biggest problem. This workshop will provide the tools you need to manage both your organization's brand and culture to compete for the best talent.

Have you ever heard ‘after-meeting’ conversations that had a totally different view of a meeting where decisions were made? Come, learn why our brains get in the way of engaging in productive discussion and decision-making. Learn how to adapt concepts from the ‘Six Thinking Hats’ to improve teamwork and consensus building, so there is one version of the truth in support of taking positive action! This workshop will explore the work of Dr. Edward de Bono, thinking expert who wrote the Six Thinking Hats, in the context of modern neuroleadership. The focus is to help executives gain clarity and consensus in their teams so that they can focus their efforts on effective collaboration and on results’ delivery.

Stories are a best way to get digital strategies socialized and enthusiastically endorsed. You will learn how to develop a practical Digital Business Transformation Strategy told as a series of stories ("Digital Business Moments") — linking highest-level organization goals to practical projects implementing the stories. In small groups, you will use Gartner best practices to jump-start your own "Book" of “Moments”.

Modernizing your core systems to set your organization up for success in the era of digital business is no easy task. What’s worked? What hasn’t? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

How is your company planning to tackle future workforce challenges through workforce planning and development? What considerations (if any) do you give to the impact of changing demographics, technology, worker preferences and globalism? How do you anticipate disruption of existing job types and next generation jobs? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

“I’m not interested in a culture of innovation,” said no one in business ever. Everyone knows that a culture of innovation is necessary and desirable, especially in these days of digital disruption. But how do you actually create one? This session provides CIOs with a step-by-step guide on how to create a culture that nurtures and encourages innovation and creativity. It includes a roadmap of activities and tactics to get from where you are to innovation greatness.

Come ready to identify your culture hack! In this session we will share some ideas with you and foster an interactive discussion where we can collect ideas that are ready for you to try.

Hyper-personalization has amplified customer expectations of dynamic customer-centric experiences across products, services, and ecosystems. CIOs have delivered these personalization capabilities as part of their digital initiatives, but now face a critical obstacle: Talent. CIOs must transform their organizations into workforce talent factory by hyper-personalizing the associate experience as well as the customer experience.

This workshop will address the biggest barrier to Enterprise change — culture! Enterprises often struggle to articulate what cultural changes are required — leading to transformation efforts stalling as team fatigue sets in. Achieving a continuous high-velocity change environment (Continuous Next) requires focused efforts that address cultural vulnerabilities.
Leverage a framework to create the culture change roadmap of hacks which also serves as a useful stakeholder communication tool. For those with courage, this collateral will become an indispensable element of any major transformation effort where the stakes for success are high!

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This workshop will explore the fundamentals of how midsize enterprises must derive more business value from information assets. How can evidence-based approach become a core part of the organizational culture? How can CIOs champion a data-driven culture by treating information as an asset? How does adopting an ethical approach mitigate potential limitations of a data-driven culture?

This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion. (Exclusive for Midsize Enterprise Attendees)

To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historical strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath+depth’ skills development program in your organization.

Digital business is a team sport. Do your enterprise leaders across all functions, not just IT, have an appreciation of digital business opportunities? Are they ready to lead the change? What are you doing to enhance this capability among your IT direct reports, your peers, and the rest of your organizational leadership? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Join your peers to discuss practical methods for increasing end-user awareness of cyber threats in your organization. What's worked for you? What tools are you using? What are the most effective ways to increase awareness at the associate level and to communicate at the board level? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Talent is a key enabler of the enterprise's I&T operating model. CIOs must ensure the enterprise has the roles, skills and competencies required to enable the I&T operating model and execute the business strategy. This session presents what I&T talent and workforce capabilities are needed for each I&T operating model pattern, and provides CIOs with guidance to prepare the organization for the evolution.

Teams are the new organization models in the digital age and everything is different. Without great teams you can’t deliver new value at scale. This session provides CIOs with the key formula Google uses to produce great teams and teamwork.

Best practices, common pitfalls and cultural challenges. Is it possible to achieve “just enough governance” without over-imposing controls that may dampen the agile team’s sense of autonomy and trust? Will putting too much standardization on agile teams result in sub-optimization and loss of productivity? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Women are often an underleveraged talent pool in IT, with only 26% of professional IT jobs being filled by women. All CIOs must focus on maximizing this talent opportunity. Share bright spots and challenges in identifying and developing women in IT leadership. How can your organization start identifying and developing talented women earlier? What more can you do to support women on your team or in your workplace? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Change aversion stymies transformation more than any other factor. However most change programs do not get to problem’s heart — how mindsets invisibly shape our responses to change. CIOs can take small steps that shift culture to unlock "growth mindsets" and accelerate change.

This workshop would help participants understand what constitutes a brand and why it is important for all employees, especially in the digital era, to be on brand. Participants will leave the workshop with a basic brand education and some techniques to leverage with their team to improve business alignment through living their company's brand.

This workshop provides CXOs the means to accelerate ContinuousNext transformation by first embracing both an agile and customer-focused product mindset and then sharing this newfound knowledge with C-suite peers.

Many CIOs believe that the culture they have today is not what they need moving forward. Because changing culture is difficult and time consuming, CIOs must understand and work through the barriers to culture change that exist in their organization. This session will review research on the barriers and strategies to work through them.

What language or techniques have you used to catalyze change in your organization, especially at the leadership level? What advice do you have for dealing with leadership that doesn’t understand IT methodology? Are there novel ways to get the business to change their thinking? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

CIOs in midsize enterprises must foster a data-driven culture to uncover new digital business opportunities. This roundtable session with your peers will explore the techniques and methods by which this can be achieved, fostering digital literacy and supporting business change with modern best practices and by deploying business-oriented analytics tools.
This session is a good fit for you if your organization has between 5 and 50 people in IT and an IT budget between $5 million and $30 million. We prequalify attendees for midsize enterprise sessions based on annual revenue between $50 million and $1 billion.

No CIO feels that they have all the skills they need to meet business demand. Gartner's learning at work model explores the spectrum of employee development methods available. The model provides guidance on how to match needs with methods and best practices for design and implementation of the methods. Learn to design the employee development methods that meets your skills and competency challenges.