Frequently Asked Questions


Get the answers you need 

Who should attend

Gartner CIO Leadership Forum is exclusively for CIOs, which means you are guaranteed a level of information exchange and peer interaction that is unrivaled. To ensure this commitment to our attendees, we ask that you verify your eligibility.


Registration for the Gartner CIO Leadership Forum is open to those who meet the following criteria. By participating in the CIO Leadership Forum, you confirm that you comply with at least one of the following eligibility requirements:


You are an active organization-wide CIO.*

You are an active business unit and regional CIO who meets one of the criteria below:*

Applicants must be responsible for a business unit or division with revenue of $250 million or more.


Applicants from a public-sector organization must be responsible for a department with 1,000 employees or be directly responsible for an expenditure of $250 million or more.


*Qualifying CIOs from a technology vendor or consultancy must be involved exclusively in your organization’s internal IT/IS operation.


You agree that all eligibility decisions are subject to Gartner’s sole discretion. Please complete the registration form and payment information. Please note payment will be processed only once your application has been reviewed and approved by Gartner.


How do I verify my eligibility and apply?


Apply online by selecting the APPLY NOW button on the registration page. You will then be asked to fill out an application. 

Acceptance of all applicants is at the discretion of Gartner. Please complete this registration form and payment information. Please note, payment will be processed only once your application has been reviewed and approved by Gartner.


What methods can I use to pay?


You may pay with Gartner event tickets, credit card or invoice with a PO number. A payment must be made prior to the event or payment will need to be collected upon entrance to the event.

What is included in the full registration?


Registration fee includes event attendance; documentation; a Monday evening special event; breakfast and lunch, Monday through Tuesday; and access to the CIO Lounge on-site.


How do I book my hotel reservations?


You must be a registered attendee to book your hotel room. Find out more information on accommodations.


Are there special hotel rates for government attendees?


We will secure a number of rooms that are available at the current General Services Administration (GSA) per diem rate, which will be available to view only by public-sector attendees within the reservation tool. All attendees who book rooms within the reserved block at the GSA per diem rate will be required to present official identification of U.S. public-sector status at the time of check in. Rooms at the public-sector rate are subject to the same cancellation terms and conditions as standard rooms.


Is there shuttle service to and from off-site hotels?


Yes, Gartner provides a complimentary shuttle service to and from off-site hotels and JW Marriott Phoenix Desert Ridge Resort and Spa. Please check back for details.


What if I need to change or cancel my hotel reservation?


Please note: Gartner will be reserving a limited block of rooms at JW Marriott Phoenix Desert Ridge Resort and Spa at a discounted rate. Please check back for updates as the bloc of rooms becomes available and booking opens. Find out more information on accommodations.


Can I bring a guest to any parts of the event?


Yes, our companion program is designed to facilitate companion networking and is available to guests of Gartner event attendees. With registration for the companion program, your companion can participate in the activities listed below:


  • Sunday night welcome reception*
  • Breakfast each morning
  • Monday evening special event*


If you would like to register a companion, please visit the event registration page, or once on-site, fill out the form located at the Gartner registration desk during the event registration hours. A charge of $100 applies for companions.


*Food and beverages will be served. Because of the liquor liability laws, we are unable to accommodate anyone under the age of 21 at our evening functions. Baby-sitting services are available through the hotel concierge.

What if I am interested in exhibiting at the event?


You will need to speak with a Gartner exhibitor sales representative. If you know who this is, please reach out to the representative directly. If you are not aware of the representative for that space, email

Are there any speaking opportunities at the event?


Opportunities to present are generally available at the Gartner events. Please fill out the form here and a representative of Gartner Events will contact you. 



How do I sign up for an analyst one-on-one?


One-on-ones are available exclusively to paid registered forum attendees and are not available to exhibitors or exhibitor forum session pass holders. Because of the high demand for these appointments, each attendee may reserve up to two 30-minute one-on-ones, with a different analyst or consultant. Once prebooking opens, registration for analyst one-on-ones is available through Gartner Events Navigator — our online agenda building tool.


Am I guaranteed the analyst of my choice in my one-on-one meeting?


All registered attendees have the exclusive opportunity to speak directly with up to two Gartner analysts in private 30-minute one-on-one meetings. Because of the high demand of particular analysts, sign-up is on a first-come, first-served basis.


Is there a list of analysts who will be available at the event?


View the list of analysts in the Speakers section of the site when it becomes available.


Are there any restrictions around analyst one-on-ones?


Organizations sending end users to this summit do have a limit of eight (8) one-on-one meetings per organization. Each one-on-one meeting booked by an individual must be with separate analysts.


In addition, one-on-ones are not available for vendor briefings or product demonstrations with analysts. The analyst reserves the right to stop the meeting if this situation occurs. Clients interested in briefing analysts may contact the Vendor Relations department and schedule a meeting following the event by emailing

When will I have access to documentation?


Registered attendees will be informed via email as event documentation becomes available on Gartner Events Navigator. This email will include step-by-step instructions.



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