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Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Kore.ai: Deliver a Frictionless Employee Experience with Contextual Collaboration & Automation

Collaboration today is increasingly challenging, with employees managing multiple applications, messages, and receiving support on IT & HR related issues govern most of our working weeks, leaving little time for strategic work. To stay on top of meetings & deliverables is to have a full-time job on its own. In this demonstration you will learn how Conversational AI & Contextual collaboration tools can help you build an innovation-first & productive culture helping you redefine the future of your hybrid workforce to provide a frictionless employee experience and deliver superior collaboration.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Qualcomm Technologies: Transforming Hybrid Work 2.0 with 5G and AI for the Enterprise

Businesses are evolving their workforce strategy as they figure out how to combine the best of remote work with return to office. As we enter this next phase of hybrid work, transformative technologies like 5G and AI integrated into their primary work devices such as PCs can solve challenges when it comes to enabling flexible work from anywhere. Learn how these next generation innovations will enhance the employee experience, increase security standards, and modernize operations.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Wednesday, June 22, 2022 / 03:00 PM - 04:00 PM EDT

Workshop: How to Identify the Right Use Case for Your AI Project

Whit Andrews, Distinguished VP Analyst, Gartner

Gabriele Rigon, Principal Analyst, Gartner

Figuring out the right use case for your organization is often the key to successful AI implementation. In this workshop, we will explore how to identify the right use case for your situation and apply that to overall changing business dynamics across the value chain.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Establish Effective SaaS Governance

Charlie Winckless, Sr Director Analyst, Gartner

SaaS applications are increasingly critical business assets that support critical business process, yet many organizations manage them as if you can buy and then forget them. This session will cover how to establish effective processes and teams to properly select and manage SaaS applications from a security and governance perspective.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 12:00 PM - 12:45 PM EDT

Roundtable: Experiences Deploying and Operating Cloud PCs and Desktop as a Service

Stuart Downes, Sr Director Analyst, Gartner

72% of I&O leaders plan to invest in Desktop as a Service (DaaS) by 2023. This session will describe the key questions I&O leaders and technologists are asking Gartner including what is DaaS? What use cases does DaaS address? Is DaaS financially viable? How do I provide a rich experience to users with DaaS? Is now the time for DaaS?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

How to Craft Great Digital Experiences for Employee Communications

Mike Gotta, VP Analyst, Gartner

Effective communications drives organizational success and affects employee experience. Intranets, e-mail, messaging apps, digital signage - the number of channels and worker segments creates challenges to keep staff engaged and informed. Attend this session to learn how IT leaders can help internal communications teams on top practices to deliver great (and measurable) employee communications .

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Kore.ai: Deliver a Frictionless Employee Experience with Contextual Collaboration & Automation

Collaboration today is increasingly challenging, with employees managing multiple applications, messages, and receiving support on IT & HR related issues govern most of our working weeks, leaving little time for strategic work. To stay on top of meetings & deliverables is to have a full-time job on its own. In this demonstration you will learn how Conversational AI & Contextual collaboration tools can help you build an innovation-first & productive culture helping you redefine the future of your hybrid workforce to provide a frictionless employee experience and deliver superior collaboration.

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Achieving Collaboration Equity in Hybrid Meetings

Tapan Upmanyu, Assoc Principal Analyst, Gartner

Hybrid working is changing the way we meet and collaborate. IT leaders need to rethink how meetings are supported and ran in their organization to ensure equitable opportunity to collaborate regardless of location or device

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Beezy: How you can Achieve an Optimal Workplace Experience by Unifying your Tech

The new ‘workplace’ is a mix of workstyles and physical and digital environments. But with teams in different places, using a variety of siloed tools to communicate and collaborate, the work experience is fragmented. This session explores the key technologies that need to come together to create an optimal workplace experience by consolidating your intranet, digital signage, space reservation, visitor management, and more, in one platform.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Igloo Software: A Frictionless Digital Workplace for your Team

Sorena Tiba, Sr Director, Technical Sales & Growth Operations, Igloo Software

Learn how Igloo’s digital workplace solution is helping businesses connect employees in ways that boost productivity, centralize communication and reduce friction with a single source of truth for information that is accessible regardless of an employee’s device or location. See modern ways to provide employees with highly-personalized engagement, minimal distraction and the proper channels of communication. Plus, walk away from this demo learning how your business can create a digital work environment that mimics the benefits of working in the office, strengthening employee social bonds.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

Applying the Composability of the New Work Hub to your Enterprise

Joe Mariano, Director Analyst, Gartner

The new work hub is a customer-assembled collection of team productivity components for a particular constituency, augmented with services for development, automation, and analytics. The modular nature of the new work hub lends itself to growing your composable business. In this session, IT leaders will learn how to apply the new work hub strategies to their enterprise to drive greater collaboration and productivity

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Optimizing for Hybrid Work, moderated by Google Workspace

In a hybrid world where employees have more choices about who to work for and how, employers in all industries are re-evaluating how they structure work to both meet public and private sector needs while also attracting and retaining the best talent possible. This represents both a huge challenge and opportunity that can be daunting at times.

Please join Google Workspace and Accenture for an interactive roundtable discussion with Mason Sanders, Vice President, IT Experience at Red Hat, about their strategy and best practices built to optimize for the new world of hybrid work.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

How the Metaverse and Immersive Meeting Technologies Will Define the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

This session is your introduction to the metaverse — The persistent, always-on, fusion of our digital and physical worlds .

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Aware: Unlock the Human Signals from Digital Collaboration to Protect & Engage Employees

Innovative CIOs understand the potential of the dataset generated by digital collaboration tools. With insightful management, they possess the keys to driving employee engagement and satisfaction.

In this session we will cover:
Opportunities to positively impact your organization, enable cultural change and increase employee retention
Foundations for a thriving digital collaboration ecosystem (security, governance, compliance, insights)
Case studies and best practices for supporting your People and Talent stakeholders

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Microsoft: Empowering Everyone for a New Era of Work

Jared Spataro, Corporate Vice President, Modern Work, Microsoft

The shift to hybrid marks the biggest change to the way we work in a generation. To navigate this new normal, Microsoft is taking an approach rooted in data. And the data is clear – employees have new expectations when it comes to what they get out of a job, and what they’re willing to sacrifice in return. And these great expectations will have lasting implications for employers. This session will uncover the latest trends in work, provide insight into what’s coming next, and highlight the product innovations that are making hybrid work work.

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Pipefy: The Process Automation Software

Nick Rivera, TEAM LEAD, STRATEGIC ACCOUNTS, Pipefy

Join us to see how Pipefy helps business leaders effectively collaborate with IT to build workflow applications while maintaining security and governance in line with their company's policies. This includes empowering the business teams to optimize their existing business software via enhanced data management and improved user experiences across their newly centralized and standardized business operation processes.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

HCL Technologies: Embracing the Essentials of a Futuristic and Experiential Workplace

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

The workplace is going through a transformative and game-changing period in its history. This transition is in response to the changing needs of the most critical element of an organization - the employees. This session will take a close look at the essential ingredients of creating an all-encompassing futuristic workplace. A modern workplace which is distributed yet engaged, efficient yet compassionate, profitable yet purposeful, and bleeding edge yet inclusive. Attendees will benefit from a concrete actionable 5-step strategy in building a futuristic and engaging workplace.

Wednesday, June 22, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: How to Support the Best Workplace Experience: Real Stories from Industry Leaders, moderated by Beezy

Today’s hybrid work environments demand solutions that can effectively support all employee workstyles, deliver on return-to-office strategies, and provide a consistent, cohesive workplace experience for everyone. Can your technology do that? Join this roundtable discussion for best practices and case studies from leading global organizations. Learn about their challenges and winning strategies, and get your top questions answered.

Wednesday, June 22, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Fusion Connect: Enable Your Employees to Seamlessly Collaborate Inside and Outside Your Organization

Imagine a world where you can call, chat, video conference, screen share, and organize projects through one app and on any device, across teams and organizations. Join Fusion Connect as we show you how to rethink the possibilities of Unified Communications as a Service (UCaaS) with our all-in-one collaboration and communication solution. Our UCaaS offering leverages either Webex or Teams to support the digital workplace, and when coupled with SD-WAN optimizes the underlying connectivity and application performance, while remote Access VPN enables secure access to mission critical data.

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

The New Categories of Meeting Apps Vying to Become the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

Traditional video conferencing and meeting solutions can fill the role of most in-person meetings, but they cannot replace the interpersonal conversations and social engagement that happen spontaneous in a physical office. That's where ambient social meeting apps step in — a new category of application that allows for persistent conversation spaces or even video game-like virtual offices

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Make Information Work for You

Stephen Emmott, Sr Director Analyst, Gartner

Being informed is essential to effective decision and action. Yet, access to more information than ever before leaves workers overwhelmed rather than better informed. Learn how top performing organizations engineer their digital workplace to deliver information to ensure workers are better if not optimally positioned to perform.

Tuesday, June 21, 2022 / 03:00 PM - 03:30 PM EDT

Modernize Your Content Services to Support the Future of Work

Michael Woodbridge, Managing Vice President, Gartner

Work is changing. There will be significant shifts in workstyles over the next 5 years which will build on the significant changes we have already seen. The way people work with content will underpin these and organizations need to exploit evolving technology innovations in the content services market to prepare for these

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Establish Effective SaaS Governance

Charlie Winckless, Sr Director Analyst, Gartner

SaaS applications are increasingly critical business assets that support critical business process, yet many organizations manage them as if you can buy and then forget them. This session will cover how to establish effective processes and teams to properly select and manage SaaS applications from a security and governance perspective.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:00 PM - 04:00 PM EDT

Contract Negotiation Workshop: Four Steps to Negotiate and Optimize Outsourced Digital Workplace Services Costs

David Groombridge, Distinguished VP Analyst, Gartner

Outsource digital workplace services can consume IT budgets if organizations don’t focus on cost and productivity. This session will talk about:
1. How to reduce labor costs while preserving the service?
2. How to preserve the level of services while reducing the labor required?
3. How to reduce service requirements but achieve the same outcomes?
4. How to refocus the service delivery to optimize business value

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. An organizationwide, unified future-of-work strategy is the most effective approach to preparing for, and shaping, the future of work. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how digital workplace leaders can take a leadership role in creating a unified future of work strategy at your organization

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Tuesday, June 21, 2022 / 01:30 PM - 02:15 PM EDT

Ask the Expert: What are the 5 Myths of Digital Workplace?

Joe Mariano, Director Analyst, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Jason Wong, Distinguished VP Analyst, Gartner

Mike Fasciani, Sr Director Analyst, Gartner

IT leaders can feel trapped by digital workplace projects, in most cases due to poor or overblown expectations of what a digital workplace is. In this session, Gartner analysts will summarize the five myths of the digital workplace and provide strategies, and take questions on how to avoid the pitfalls they can bring.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Simpplr: Driving Engagement in a Distributed World with Simpplr

Clinton Patterson, Senior Solutions Consultant, Simpplr

It's no secret that the world of work has changed, but has the way your company engages with employees also changed? Organizations are remote and distributed yet still need to communicate, drive engagement, and maintain a positive, connected, and aligned culture. In this presentation, Senior Solution Consultant, Clint Patterson will demonstrate how Simpplr's platform helps organizations engage employees, navigate change, and achieve better business outcomes through effective communication and listening.

Tuesday, June 21, 2022 / 03:00 PM - 03:45 PM EDT

Roundtable: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

Attendees interact with an HR analyst who has been advising clients on the future of work, workspaces and digital work for much longer than the pandemic crisis. Delve into future of work trends and their implications with this expert by asking your questions and listening to others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of Employee Productivity Is a 25-Hour Work Week

Lane Severson, Sr Director Analyst, Gartner

The new digital transformation is radical flexibility. Digital transformation challenged entrenched process and technology for everything from taking a product to market to onboarding new employees. Enabling radical flexibility and targeting a 25-hour work week is the next market disruptor. This session shares Maverick research from Gartner and inspires you to imagine new goals and outcomes for your digital workplace

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Women in Technology — Why Women Are Leaving the Field of Technology and How to Get Them to Stay

According to a recent report from New View Strategies, 38% of working women are considering leaving their jobs in the tech industry within the next few years. The curve is flattening for gender diversity in technology. Come join the conversation and share what you have done to create a path forward in your career and what can be done to bring others with you on your journey. Allies are encouraged to join the conversation and share their perspective as well.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Keeping Your Team Happy, Healthy and Engaged

Burnout is real, and has a real impact on employee engagement and morale. Join the conversation with your peers and share how, as a leader, you detect and address burnout and employee well-being. Share tips and tricks on how to keep you team engaged and happy throughout the year and highlight any programs or success stories about improving employee experience overall.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Aware: Unlock the Human Signals from Digital Collaboration to Protect & Engage Employees

Innovative CIOs understand the potential of the dataset generated by digital collaboration tools. With insightful management, they possess the keys to driving employee engagement and satisfaction.

In this session we will cover:
Opportunities to positively impact your organization, enable cultural change and increase employee retention
Foundations for a thriving digital collaboration ecosystem (security, governance, compliance, insights)
Case studies and best practices for supporting your People and Talent stakeholders

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Tuesday, June 21, 2022 / 11:00 AM - 11:45 AM EDT

Keynote: The Journey to Digital Workplace 2027

Michael Woodbridge, Managing Vice President, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Digital workplace leaders are at the forefront of a revolution in workplace technology. The shift to new ways of working has empowered employees to work virtually anywhere and the IT landscape has shifted massively to support. But where next? What will the workplace look like in five years and how will it impact DW leaders, employees and organizations? Join us for the Gartner keynote and seize this opportunity to think beyond the chaotic reality of today and rethink your strategy for the future.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Power Shift: End Users Now Hold the Keys to Survival for Digital Workplace Leaders

Tom Cipolla, Sr Director Analyst, Gartner

DW leaders are struggling to accommodate the volume of change and their teams are overwhelmed. However, they are also primarily responsible for creating a culture of user dependence on IT for basic activities. The keys to survival are removing digital friction, embracing employee feedback and enabling employees to be more capable of supporting themselves in times of change

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Drive Adoption for Digital Workplace Collaboration Apps

Christopher Trueman, Sr Principal Analyst, Gartner

Joe Mariano, Director Analyst, Gartner

Planning to rollout a new collaboration app? Or perhaps your go-live date has already passed, but user adoption has been below expectations? If so, this session is for you! Join us to discover what leading organizations are doing to ensure technology investments are met with rapid adoption, not tumbleweeds and cricket chirps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Google Chrome Enterprise: The Era of Flexibility

There is no doubt that the workplace has undergone an unprecedented transformation in the last few years. As IT leaders prepare for what’s next, it’s key that they are strategic in determining which technology best supports their employees by keeping them secure and productive. Hear how leaning into solutions that provide flexibility and agility will future proof your business.

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Nexthink: The New Workplace Calls for New Solutions

46% of IT Leaders believe that in 5 years' time the workplace will evolve into a virtual space with a technological infrastructure that will allow employees to work from anywhere. Join Pedro Bados, Nexthink CEO and Brad Anderson, Qualtrics President as they discuss how the right technologies and competencies can help architect the type of workplace employees want. Through deliberate design, understanding, and improvements of employees’ technology interactions, IT leadership can improve productivity, engage employees and unlock higher returns on IT investments. Learn how in this unique session.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Workplace Experience, Sustainability & Digital Literacy, moderated by HCL

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

This session will describe building effective approaches that foster inclusive and sustainable economic growth, including the enablement of enriching and productive work for everyone. Join your peers for a discussion on cultivating an experiential workplace through the confluence of technology, people and culture. Striking a balance between enterprise sustainability and profitability while protecting the safety, health, and welfare of the organization’s most vital resource – its people.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by ServiceNow: Unifying Experiences for Your People and Places

Loren Schiller, TECHNICAL PRODUCT MARKETING MANAGER, ServiceNow

Join us to learn how ServiceNow connects people and places to maximize the employee experience and support flexible work. In this demo you’ll see:
• A modern, integrated Employee Experience platform that drives communication and productivity across the enterprise
• Seamless workflows that drive cross-departmental employee journeys that capture in-moment feedback and enable their growth
• An intuitive workspace reservation process to safely allow employees to collaborate in-person in the world of hybrid work

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation .

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Kyndryl: How to Measure and Optimize Employee Experiences

Organizations want to provide secure, equitable digital workplace employee experiences to fuel collaboration, support organizational culture and better bottom-line results. But to do it successfully, you need the right data to understand the employee experience. In this “fireside chat”, you’ll hear from Dennis Perpetua, CTO, Digital Workplace Global Practice at Kyndryl and Brad Anderson, President, Products and Services at Qualtrics, discuss their perspectives on digital experience management and how the right XLAs can provide a “mission control” for a successful hybrid workplace journey.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Beezy: How you can Achieve an Optimal Workplace Experience by Unifying your Tech

The new ‘workplace’ is a mix of workstyles and physical and digital environments. But with teams in different places, using a variety of siloed tools to communicate and collaborate, the work experience is fragmented. This session explores the key technologies that need to come together to create an optimal workplace experience by consolidating your intranet, digital signage, space reservation, visitor management, and more, in one platform.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Workgrid: Employees are Being Robbed of Time – do you know how to stop it?

Rob Ryan, Head of Product Marketing & Business Value, Workgrid

There’s a constant battle to win the attention of your employees. Whether it’s app sprawl, information overload, or digital noise pollution, they face an oppressive need to be constantly tuned in. This constant drain on their finite mental and emotional resources is a big problem for your organization. It’s creating a wellness pressure cooker that threatens the long-term success of your most valuable resource – your workforce. Attend this session to understand the root causes of this attack on employees’ time and attention, plus get actionable advice for how to stop it in its tracks.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

ServiceNow: Shaping Future Experiences for your People and Workplaces in 2022

Melanie Lougee, Sr Director, Strategy, Employee Workflow, Service Now

Changes to the way we work and shifts in employee expectations we once thought were temporary now appear to have real staying power, shaping the future of work for good.
As a result, HR departments need to consider new strategies for attracting and retaining new talent in today’s marketplace, keeping employees informed and connected to the organization, and all while focusing on boosting worker productivity.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Igloo Software: A Frictionless Digital Workplace for your Team

Sorena Tiba, Sr Director, Technical Sales & Growth Operations, Igloo Software

Learn how Igloo’s digital workplace solution is helping businesses connect employees in ways that boost productivity, centralize communication and reduce friction with a single source of truth for information that is accessible regardless of an employee’s device or location. See modern ways to provide employees with highly-personalized engagement, minimal distraction and the proper channels of communication. Plus, walk away from this demo learning how your business can create a digital work environment that mimics the benefits of working in the office, strengthening employee social bonds.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Simpplr: Driving Engagement in a Distributed World with Simpplr

Clinton Patterson, Senior Solutions Consultant, Simpplr

It's no secret that the world of work has changed, but has the way your company engages with employees also changed? Organizations are remote and distributed yet still need to communicate, drive engagement, and maintain a positive, connected, and aligned culture. In this presentation, Senior Solution Consultant, Clint Patterson will demonstrate how Simpplr's platform helps organizations engage employees, navigate change, and achieve better business outcomes through effective communication and listening.

Tuesday, June 21, 2022 / 03:00 PM - 03:30 PM EDT

Infrastructure for the Distributed Enterprise

Tony Harvey, Sr Director Analyst, Gartner

Organizations can outperform competitors in the battle to attract and retain digital talent by building an integrated hybrid workplace for both virtual and physical workers. Delivering on this goal will require the DWI&O team to adopt new technologies, processes and adapt the physical workplaces to meet these needs. We will cover the infrastructure changes and tools needed for this new environmen

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

Designing an Accessible Digital Workplace for the Future of Work

Tim Nelms, Sr Director Analyst, Gartner

Social pressure is accelerating diversity, equity and inclusion (DEI) initiatives in the workplace. As a consequence, there is a greater focus on disability, which affects one in five adults in the workforce. The growth in remote and hybrid working makes the need for a high-quality digital workplace and employee experience essential for everyone

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of Employee Productivity Is a 25-Hour Work Week

Lane Severson, Sr Director Analyst, Gartner

The new digital transformation is radical flexibility. Digital transformation challenged entrenched process and technology for everything from taking a product to market to onboarding new employees. Enabling radical flexibility and targeting a 25-hour work week is the next market disruptor. This session shares Maverick research from Gartner and inspires you to imagine new goals and outcomes for your digital workplace

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

Applying the Composability of the New Work Hub to your Enterprise

Joe Mariano, Director Analyst, Gartner

The new work hub is a customer-assembled collection of team productivity components for a particular constituency, augmented with services for development, automation, and analytics. The modular nature of the new work hub lends itself to growing your composable business. In this session, IT leaders will learn how to apply the new work hub strategies to their enterprise to drive greater collaboration and productivity

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Women in Technology — Why Women Are Leaving the Field of Technology and How to Get Them to Stay

According to a recent report from New View Strategies, 38% of working women are considering leaving their jobs in the tech industry within the next few years. The curve is flattening for gender diversity in technology. Come join the conversation and share what you have done to create a path forward in your career and what can be done to bring others with you on your journey. Allies are encouraged to join the conversation and share their perspective as well.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

Overhaul Your Intranet to Improve Employee Experience

Jim Murphy, Sr Director Analyst, Gartner

Organizations should redefine and redesign their intranets to improve the employee experience. This report offers three steps to ensure your intranet gives employees what they want while advancing business goals

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

How the Metaverse and Immersive Meeting Technologies Will Define the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

This session is your introduction to the metaverse — The persistent, always-on, fusion of our digital and physical worlds .

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

HLC 2022: The Future of Work: The New Hybrid Reality

Adam Preset, VP Analyst, Gartner

Anywhere, anytime work demands new thinking about how to be resilient in the face of uncertainty. Why, how, and where organizations leverage technology to accelerate productivity will make all the difference. Your future-proof workplace will be emboldened and enabled by these essential strategies and lessons learned .

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Interact Software: To be Customer-centric, Focus First on Employees

Digital transformation begins from within, by channeling a customer-centric view into digital experiences and interactions for employees alike.

Creating better employee experiences is particularly important for harder-to-reach frontline workers. Join Tony Ambrozie of Baptist Health South Florida to learn about the digital tools that allow frontline clinical staff to spend most of their time focusing on patients rather than administrative work, as well as tools that improve communication and make business operations more efficient through automation, data analytics, and machine learning.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: The New Hybrid Reality, moderated by Google Chrome Enterprise

There is little doubt that flexible work – far from being a pandemic aberration – is here to stay. We’ll address the varying degrees companies are incorporating hybrid work and how businesses are adapting to this new reality – that has largely been enabled by technology.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Good Metrics, Bad Metrics – Getting The Right XLAs To Measure In The Hybrid Workplace, moderated by Kyndryl

Employee experiences are a top priority for the c-suite in many organizations. So how do IT leaders really understand if your digital workplace is helping or hurting employee experiences? What are the right XLAs to measure? Join this roundtable discussion where experts will share their experiences with good metrics and bad metrics to help us all understand the right XLAs to use to optimize the employee digital workplace experience.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

HCL Technologies: Embracing the Essentials of a Futuristic and Experiential Workplace

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

The workplace is going through a transformative and game-changing period in its history. This transition is in response to the changing needs of the most critical element of an organization - the employees. This session will take a close look at the essential ingredients of creating an all-encompassing futuristic workplace. A modern workplace which is distributed yet engaged, efficient yet compassionate, profitable yet purposeful, and bleeding edge yet inclusive. Attendees will benefit from a concrete actionable 5-step strategy in building a futuristic and engaging workplace.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Google Workspace: Modernizing Collaboration to Accelerate Digital Transformation

Lenneke Alves-Bakker, Digital Workplace - Head of Change and And Adoption, Airbus

Michael Brenzel, Chief Workspace Evangelist, Google

Digital transformations are not simply about lifting and shifting old IT infrastructure to the cloud for cost savings and convenience. Organizations are looking to drive complete transformation – from making core processes more efficient and unlocking team collaboration in new hybrid environments to improving how organizations use data to reach and serve customers.
Hear about best practices to accelerate digital transformation from Lenneke Alves-Bakker, Airbus Digital Workplace, Head of Change and User Adoption and Michael Brenzel, Chief Workspace Evangelist, Google Workspace.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Riverbed: Achieving 360° Observability of DX in Distributed IT Environments

Employees need a consistent, reliable and secure digital experience (DX), no matter where they work. But to meet this requirement, IT teams must effectively manage a complex web of on-premises and cloud-delivered applications; ISP, Wi-Fi, and VPN network connections; and myriad devices used by employees who are remote and mobile. Attend this session to learn how observability, AI and ML, when implemented in a unified manner, can provide a 360° understanding of employee experience and sentiment, even in highly distributed and dynamic environments.

Wednesday, June 22, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: How to Support the Best Workplace Experience: Real Stories from Industry Leaders, moderated by Beezy

Today’s hybrid work environments demand solutions that can effectively support all employee workstyles, deliver on return-to-office strategies, and provide a consistent, cohesive workplace experience for everyone. Can your technology do that? Join this roundtable discussion for best practices and case studies from leading global organizations. Learn about their challenges and winning strategies, and get your top questions answered.

Wednesday, June 22, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Fusion Connect: Enable Your Employees to Seamlessly Collaborate Inside and Outside Your Organization

Imagine a world where you can call, chat, video conference, screen share, and organize projects through one app and on any device, across teams and organizations. Join Fusion Connect as we show you how to rethink the possibilities of Unified Communications as a Service (UCaaS) with our all-in-one collaboration and communication solution. Our UCaaS offering leverages either Webex or Teams to support the digital workplace, and when coupled with SD-WAN optimizes the underlying connectivity and application performance, while remote Access VPN enables secure access to mission critical data.

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

Build a Digital Workplace Program Aligned to Enterprise Goals

Nikos Drakos, VP Analyst, Gartner

Articulating clearly the value and relevance of a digital workplace program can boost executive support, attract and engage business stakeholders, and generally increase overall business impact. In this session, we discuss how digital workplace leaders can align their programs with their organization’s digital ambition and identify, define, prioritize and communicate relevant outcomes

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

The Office is Dead — Long Live the Office

Tammy Shoham, Director Analyst, Gartner

The modern workplace is a relic of the industrial revolution. Many pre-pandemic offices were underutilized and reinforced institutional hierarchies by design. Will the pandemic be the disruptive force that users in a new era for the smart office? Or will the future be more of the same? This session will reveal the trends for the future of the workplace and the technology that supports it

Wednesday, June 22, 2022 / 03:00 PM - 04:00 PM EDT

Workshop: How to Build and Use an Employee Experience Journey Map

Tori Paulman, Sr Director Analyst, Gartner

One of the most powerful tools to improve employee experience is an employee journey map, which describes the steps an employee must go through to engage with your organization. In this workshop, you will learn how to build a customer journey map and how to utilize it to improve employee experience .

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

The New Categories of Meeting Apps Vying to Become the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

Traditional video conferencing and meeting solutions can fill the role of most in-person meetings, but they cannot replace the interpersonal conversations and social engagement that happen spontaneous in a physical office. That's where ambient social meeting apps step in — a new category of application that allows for persistent conversation spaces or even video game-like virtual offices

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Drive Adoption for Digital Workplace Collaboration Apps

Christopher Trueman, Sr Principal Analyst, Gartner

Joe Mariano, Director Analyst, Gartner

Planning to rollout a new collaboration app? Or perhaps your go-live date has already passed, but user adoption has been below expectations? If so, this session is for you! Join us to discover what leading organizations are doing to ensure technology investments are met with rapid adoption, not tumbleweeds and cricket chirps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Workplace Experience, Sustainability & Digital Literacy, moderated by HCL

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

This session will describe building effective approaches that foster inclusive and sustainable economic growth, including the enablement of enriching and productive work for everyone. Join your peers for a discussion on cultivating an experiential workplace through the confluence of technology, people and culture. Striking a balance between enterprise sustainability and profitability while protecting the safety, health, and welfare of the organization’s most vital resource – its people.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:00 PM - 03:30 PM EDT

Drive Workforce Digital Dexterity With a Human-Centric Approach to Digital Enablement

Matt Cain, Distinguished VP Analyst, Gartner

Existing digital enablement strategies have underperformed and a new approach is needed to improve workforce digital dexterity. The key is to pair the factors that drive employee engagement -- such as autonomy, manager support, career advancement opportunities, with digital enablement strategies. The strategy results in organization-wide participation fostering a culture of workforce digital dexterity

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

How to Enable and Support Business Technologists

Nikos Drakos, VP Analyst, Gartner

Business technologists report outside of dedicated IT departments and create technology or analytics capabilities for internal or external business use. They play a role as instruments of change to help their organizations scale digital transformation efforts and respond to new threats and opportunities in agile and innovative ways. This session discusses the role of digital workplace programs in leveraging this important source of technology production

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Tuesday, June 21, 2022 / 01:30 PM - 02:15 PM EDT

Roundtable: Digital Feminism: A Discussion on How to Lead and Support Women in IT

Autumn Stanish, Principal Analyst, Gartner

Despite encouraging progress towards greater female representation in IT, the gender gap remains concerningly steep for women who want to enter this industry and for allies who want to foster greater diversity in their teams. This roundtable is designed to facilitate discussion for all digital workplace leaders, male or female, who wish to share and/or learn from their peers how they have encouraged and succeeded in promoting female talent in IT.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

Designing an Accessible Digital Workplace for the Future of Work

Tim Nelms, Sr Director Analyst, Gartner

Social pressure is accelerating diversity, equity and inclusion (DEI) initiatives in the workplace. As a consequence, there is a greater focus on disability, which affects one in five adults in the workforce. The growth in remote and hybrid working makes the need for a high-quality digital workplace and employee experience essential for everyone

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Women in Technology — Why Women Are Leaving the Field of Technology and How to Get Them to Stay

According to a recent report from New View Strategies, 38% of working women are considering leaving their jobs in the tech industry within the next few years. The curve is flattening for gender diversity in technology. Come join the conversation and share what you have done to create a path forward in your career and what can be done to bring others with you on your journey. Allies are encouraged to join the conversation and share their perspective as well.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. An organizationwide, unified future-of-work strategy is the most effective approach to preparing for, and shaping, the future of work. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how digital workplace leaders can take a leadership role in creating a unified future of work strategy at your organization

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

How to Craft Great Digital Experiences for Employee Communications

Mike Gotta, VP Analyst, Gartner

Effective communications drives organizational success and affects employee experience. Intranets, e-mail, messaging apps, digital signage - the number of channels and worker segments creates challenges to keep staff engaged and informed. Attend this session to learn how IT leaders can help internal communications teams on top practices to deliver great (and measurable) employee communications .

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Nexthink: The New Workplace Calls for New Solutions

46% of IT Leaders believe that in 5 years' time the workplace will evolve into a virtual space with a technological infrastructure that will allow employees to work from anywhere. Join Pedro Bados, Nexthink CEO and Brad Anderson, Qualtrics President as they discuss how the right technologies and competencies can help architect the type of workplace employees want. Through deliberate design, understanding, and improvements of employees’ technology interactions, IT leadership can improve productivity, engage employees and unlock higher returns on IT investments. Learn how in this unique session.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Improving Engagement in Video Meetings, moderated by Prezi

The most viewed surface of a company is now the video screen, and the recent shift from fully virtual work to hybrid has the enterprise reexamining its approach to video meetings. The new goalpost is improving the sense of purpose and content quality of these meetings, and from an ROI standpoint, increasing engagement rates. This session will explore how CIOs can implement on-screen visual content tools to enhance human connection and meeting workflow, while removing the disadvantage of being remote. And, how this will allow a different scale than a physically located organization.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Prezi: Using Prezi Video to Combat Virtual Meeting Fatigue

Spencer Waldron, Director of Marketing, Prezi

Employees are more distracted and disconnected than ever. As a result, many of you will have been charged with improving engagement and communication in the hybrid office. Discover how the majority of the Fortune 1000 companies are solving this challenge by using Prezi Video, the leading virtual presentation and collaboration solution for the digital workplace. Prezi Video can be used live or to create recorded asynchronous videos, and works with Webex, Zoom, Microsoft Teams, and more.

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation .

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Hybrid Working Can Transform the Employee Experience

Gavin Tay, VP Analyst, Gartner

The shift to hybrid work affects how organizations use AI to support well-being, prioritize digital dexterity and enable new work programs. Application leaders responsible for a digital workplace can benefit from learning how three forward-looking organizations are approaching a postpandemic future .

Tuesday, June 21, 2022 / 01:30 PM - 02:15 PM EDT

Roundtable: Microsoft Viva: What Is It and What Can It Do for Us?

Matt Cain, Distinguished VP Analyst, Gartner

Microsoft says Viva is an employee experience platform. But what is really, what does it do, and where is it going? Join your peers for a robust discussion around the perils and promises of Microsoft Viva.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Kyndryl: How to Measure and Optimize Employee Experiences

Organizations want to provide secure, equitable digital workplace employee experiences to fuel collaboration, support organizational culture and better bottom-line results. But to do it successfully, you need the right data to understand the employee experience. In this “fireside chat”, you’ll hear from Dennis Perpetua, CTO, Digital Workplace Global Practice at Kyndryl and Brad Anderson, President, Products and Services at Qualtrics, discuss their perspectives on digital experience management and how the right XLAs can provide a “mission control” for a successful hybrid workplace journey.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Workgrid: Employees are Being Robbed of Time – do you know how to stop it?

Rob Ryan, Head of Product Marketing & Business Value, Workgrid

There’s a constant battle to win the attention of your employees. Whether it’s app sprawl, information overload, or digital noise pollution, they face an oppressive need to be constantly tuned in. This constant drain on their finite mental and emotional resources is a big problem for your organization. It’s creating a wellness pressure cooker that threatens the long-term success of your most valuable resource – your workforce. Attend this session to understand the root causes of this attack on employees’ time and attention, plus get actionable advice for how to stop it in its tracks.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Igloo Software: A Frictionless Digital Workplace for your Team

Sorena Tiba, Sr Director, Technical Sales & Growth Operations, Igloo Software

Learn how Igloo’s digital workplace solution is helping businesses connect employees in ways that boost productivity, centralize communication and reduce friction with a single source of truth for information that is accessible regardless of an employee’s device or location. See modern ways to provide employees with highly-personalized engagement, minimal distraction and the proper channels of communication. Plus, walk away from this demo learning how your business can create a digital work environment that mimics the benefits of working in the office, strengthening employee social bonds.

Tuesday, June 21, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Simpplr: Driving Engagement in a Distributed World with Simpplr

Clinton Patterson, Senior Solutions Consultant, Simpplr

It's no secret that the world of work has changed, but has the way your company engages with employees also changed? Organizations are remote and distributed yet still need to communicate, drive engagement, and maintain a positive, connected, and aligned culture. In this presentation, Senior Solution Consultant, Clint Patterson will demonstrate how Simpplr's platform helps organizations engage employees, navigate change, and achieve better business outcomes through effective communication and listening.

Tuesday, June 21, 2022 / 03:00 PM - 03:30 PM EDT

Digital Adoption Platforms — Your Key to Accelerating an Improved Digital Employee Experience

Melissa Hilbert, Sr Director Analyst, Gartner

"We've deployed all this technology to help our employees work from wherever, yet they're still frustrated and dissatisfied with the experience." Does this resonate with you? If so, attend this session to understand how digital adoption solutions rapidly deliver an improved user experience, while also decreasing support tickets, improving data quality, completeness, and increasing efficiency and engagement. We'll share customer stories that highlight the use cases and functional areas that can benefit from this solution as well as the metrics to track success

Tuesday, June 21, 2022 / 03:00 PM - 03:45 PM EDT

Roundtable: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

Attendees interact with an HR analyst who has been advising clients on the future of work, workspaces and digital work for much longer than the pandemic crisis. Delve into future of work trends and their implications with this expert by asking your questions and listening to others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Keeping Your Team Happy, Healthy and Engaged

Burnout is real, and has a real impact on employee engagement and morale. Join the conversation with your peers and share how, as a leader, you detect and address burnout and employee well-being. Share tips and tricks on how to keep you team engaged and happy throughout the year and highlight any programs or success stories about improving employee experience overall.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

Overhaul Your Intranet to Improve Employee Experience

Jim Murphy, Sr Director Analyst, Gartner

Organizations should redefine and redesign their intranets to improve the employee experience. This report offers three steps to ensure your intranet gives employees what they want while advancing business goals

Wednesday, June 22, 2022 / 12:00 PM - 12:45 PM EDT

Roundtable: How to Get the Most Out of Digital Adoption Platforms as a Strategic Investment

Melissa Hilbert, Sr Director Analyst, Gartner

How do you get started or plan for a functional area to make the most out of the digital adoption platform you purchase? Be involved in sharing and helping others to get their questions answered about how to get started, what is critical to govern this type of solution, benchmark metrics to track success and how you should think about deploying this across the organization to be successful.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Qualcomm Technologies: Transforming Hybrid Work 2.0 with 5G and AI for the Enterprise

Businesses are evolving their workforce strategy as they figure out how to combine the best of remote work with return to office. As we enter this next phase of hybrid work, transformative technologies like 5G and AI integrated into their primary work devices such as PCs can solve challenges when it comes to enabling flexible work from anywhere. Learn how these next generation innovations will enhance the employee experience, increase security standards, and modernize operations.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Interact Software: To be Customer-centric, Focus First on Employees

Digital transformation begins from within, by channeling a customer-centric view into digital experiences and interactions for employees alike.

Creating better employee experiences is particularly important for harder-to-reach frontline workers. Join Tony Ambrozie of Baptist Health South Florida to learn about the digital tools that allow frontline clinical staff to spend most of their time focusing on patients rather than administrative work, as well as tools that improve communication and make business operations more efficient through automation, data analytics, and machine learning.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Good Metrics, Bad Metrics – Getting The Right XLAs To Measure In The Hybrid Workplace, moderated by Kyndryl

Employee experiences are a top priority for the c-suite in many organizations. So how do IT leaders really understand if your digital workplace is helping or hurting employee experiences? What are the right XLAs to measure? Join this roundtable discussion where experts will share their experiences with good metrics and bad metrics to help us all understand the right XLAs to use to optimize the employee digital workplace experience.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

How to Measure Employee Experience, Productivity and Well-Being

Helen Poitevin, Distinguished VP Analyst, Gartner

Hybrid work changes how many leaders think about employee experience, productivity and well-being. How do you know if hybrid work approaches are working? Measurement is not simple. However, strategies, data and measurement techniques will give digital workplace leaders the insights they need to drive improvements and course correct for missed targets .

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Prezi: Unleashing the Power of Meetings

In this session with Sylvie Veilleux, the former CIO of Dropbox, you’ll learn how to unlock the true power of video meetings through tried-and-true best practices, new innovations, and more.
Get rid of bad meetings that are bad for business. In the US alone, companies are wasting $25 million a day, or an incredible $37 billion a year, on unproductive time in meetings. But it doesn’t have to be this way, especially in the age of video meetings. Hear how video meetings, when done well, can deliver an optimal blend of efficiency, effectiveness, equality, and engagement in the digital workplace.

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

The Office is Dead — Long Live the Office

Tammy Shoham, Director Analyst, Gartner

The modern workplace is a relic of the industrial revolution. Many pre-pandemic offices were underutilized and reinforced institutional hierarchies by design. Will the pandemic be the disruptive force that users in a new era for the smart office? Or will the future be more of the same? This session will reveal the trends for the future of the workplace and the technology that supports it

Wednesday, June 22, 2022 / 03:00 PM - 04:00 PM EDT

Workshop: How to Build and Use an Employee Experience Journey Map

Tori Paulman, Sr Director Analyst, Gartner

One of the most powerful tools to improve employee experience is an employee journey map, which describes the steps an employee must go through to engage with your organization. In this workshop, you will learn how to build a customer journey map and how to utilize it to improve employee experience .

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

The New Categories of Meeting Apps Vying to Become the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

Traditional video conferencing and meeting solutions can fill the role of most in-person meetings, but they cannot replace the interpersonal conversations and social engagement that happen spontaneous in a physical office. That's where ambient social meeting apps step in — a new category of application that allows for persistent conversation spaces or even video game-like virtual offices

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

Segment Users by Lifestyles, Not Workstyles

Autumn Stanish, Principal Analyst, Gartner

Traditional user segmentation models weigh places, processes and personas. However, as hybrid work scenarios complicate where and how work is accomplished and the user experience continues to grow as a key metric in IT, the human-centric future of work now requires a persona-based segmentation approach for aligning employees with the technologies needed to maximize productivity and satisfaction

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

Longstanding Roles in the New World: How to Evolve Your Business Analysts and Project Managers

Rachel Longhurst, Sr Principal, Advisory, Gartner

Amidst digital transformation and the move to product management, the future of longstanding roles such as Business Analysts and Project Managers is called into question. This session will explore the evolution of required capabilities for these roles and how this transformation will bring adaptability and productivity to your workforce

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Kyndryl: How to Measure and Optimize Employee Experiences

Organizations want to provide secure, equitable digital workplace employee experiences to fuel collaboration, support organizational culture and better bottom-line results. But to do it successfully, you need the right data to understand the employee experience. In this “fireside chat”, you’ll hear from Dennis Perpetua, CTO, Digital Workplace Global Practice at Kyndryl and Brad Anderson, President, Products and Services at Qualtrics, discuss their perspectives on digital experience management and how the right XLAs can provide a “mission control” for a successful hybrid workplace journey.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Good Metrics, Bad Metrics – Getting The Right XLAs To Measure In The Hybrid Workplace, moderated by Kyndryl

Employee experiences are a top priority for the c-suite in many organizations. So how do IT leaders really understand if your digital workplace is helping or hurting employee experiences? What are the right XLAs to measure? Join this roundtable discussion where experts will share their experiences with good metrics and bad metrics to help us all understand the right XLAs to use to optimize the employee digital workplace experience.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

How to Measure Employee Experience, Productivity and Well-Being

Helen Poitevin, Distinguished VP Analyst, Gartner

Hybrid work changes how many leaders think about employee experience, productivity and well-being. How do you know if hybrid work approaches are working? Measurement is not simple. However, strategies, data and measurement techniques will give digital workplace leaders the insights they need to drive improvements and course correct for missed targets .

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

Build a Digital Workplace Program Aligned to Enterprise Goals

Nikos Drakos, VP Analyst, Gartner

Articulating clearly the value and relevance of a digital workplace program can boost executive support, attract and engage business stakeholders, and generally increase overall business impact. In this session, we discuss how digital workplace leaders can align their programs with their organization’s digital ambition and identify, define, prioritize and communicate relevant outcomes

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

How to Craft Great Digital Experiences for Employee Communications

Mike Gotta, VP Analyst, Gartner

Effective communications drives organizational success and affects employee experience. Intranets, e-mail, messaging apps, digital signage - the number of channels and worker segments creates challenges to keep staff engaged and informed. Attend this session to learn how IT leaders can help internal communications teams on top practices to deliver great (and measurable) employee communications .

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

Overhaul Your Intranet to Improve Employee Experience

Jim Murphy, Sr Director Analyst, Gartner

Organizations should redefine and redesign their intranets to improve the employee experience. This report offers three steps to ensure your intranet gives employees what they want while advancing business goals

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Interact Software: To be Customer-centric, Focus First on Employees

Digital transformation begins from within, by channeling a customer-centric view into digital experiences and interactions for employees alike.

Creating better employee experiences is particularly important for harder-to-reach frontline workers. Join Tony Ambrozie of Baptist Health South Florida to learn about the digital tools that allow frontline clinical staff to spend most of their time focusing on patients rather than administrative work, as well as tools that improve communication and make business operations more efficient through automation, data analytics, and machine learning.

Tuesday, June 21, 2022 / 11:00 AM - 11:45 AM EDT

Keynote: The Journey to Digital Workplace 2027

Michael Woodbridge, Managing Vice President, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Digital workplace leaders are at the forefront of a revolution in workplace technology. The shift to new ways of working has empowered employees to work virtually anywhere and the IT landscape has shifted massively to support. But where next? What will the workplace look like in five years and how will it impact DW leaders, employees and organizations? Join us for the Gartner keynote and seize this opportunity to think beyond the chaotic reality of today and rethink your strategy for the future.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. An organizationwide, unified future-of-work strategy is the most effective approach to preparing for, and shaping, the future of work. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how digital workplace leaders can take a leadership role in creating a unified future of work strategy at your organization

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Google Chrome Enterprise: The Era of Flexibility

There is no doubt that the workplace has undergone an unprecedented transformation in the last few years. As IT leaders prepare for what’s next, it’s key that they are strategic in determining which technology best supports their employees by keeping them secure and productive. Hear how leaning into solutions that provide flexibility and agility will future proof your business.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Workplace Experience, Sustainability & Digital Literacy, moderated by HCL

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

This session will describe building effective approaches that foster inclusive and sustainable economic growth, including the enablement of enriching and productive work for everyone. Join your peers for a discussion on cultivating an experiential workplace through the confluence of technology, people and culture. Striking a balance between enterprise sustainability and profitability while protecting the safety, health, and welfare of the organization’s most vital resource – its people.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Improving Engagement in Video Meetings, moderated by Prezi

The most viewed surface of a company is now the video screen, and the recent shift from fully virtual work to hybrid has the enterprise reexamining its approach to video meetings. The new goalpost is improving the sense of purpose and content quality of these meetings, and from an ROI standpoint, increasing engagement rates. This session will explore how CIOs can implement on-screen visual content tools to enhance human connection and meeting workflow, while removing the disadvantage of being remote. And, how this will allow a different scale than a physically located organization.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Prezi: Using Prezi Video to Combat Virtual Meeting Fatigue

Spencer Waldron, Director of Marketing, Prezi

Employees are more distracted and disconnected than ever. As a result, many of you will have been charged with improving engagement and communication in the hybrid office. Discover how the majority of the Fortune 1000 companies are solving this challenge by using Prezi Video, the leading virtual presentation and collaboration solution for the digital workplace. Prezi Video can be used live or to create recorded asynchronous videos, and works with Webex, Zoom, Microsoft Teams, and more.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by ServiceNow: Unifying Experiences for Your People and Places

Loren Schiller, TECHNICAL PRODUCT MARKETING MANAGER, ServiceNow

Join us to learn how ServiceNow connects people and places to maximize the employee experience and support flexible work. In this demo you’ll see:
• A modern, integrated Employee Experience platform that drives communication and productivity across the enterprise
• Seamless workflows that drive cross-departmental employee journeys that capture in-moment feedback and enable their growth
• An intuitive workspace reservation process to safely allow employees to collaborate in-person in the world of hybrid work

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Kore.ai: Deliver a Frictionless Employee Experience with Contextual Collaboration & Automation

Collaboration today is increasingly challenging, with employees managing multiple applications, messages, and receiving support on IT & HR related issues govern most of our working weeks, leaving little time for strategic work. To stay on top of meetings & deliverables is to have a full-time job on its own. In this demonstration you will learn how Conversational AI & Contextual collaboration tools can help you build an innovation-first & productive culture helping you redefine the future of your hybrid workforce to provide a frictionless employee experience and deliver superior collaboration.

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Achieving Collaboration Equity in Hybrid Meetings

Tapan Upmanyu, Assoc Principal Analyst, Gartner

Hybrid working is changing the way we meet and collaborate. IT leaders need to rethink how meetings are supported and ran in their organization to ensure equitable opportunity to collaborate regardless of location or device

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation .

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

ServiceNow: Shaping Future Experiences for your People and Workplaces in 2022

Melanie Lougee, Sr Director, Strategy, Employee Workflow, Service Now

Changes to the way we work and shifts in employee expectations we once thought were temporary now appear to have real staying power, shaping the future of work for good.
As a result, HR departments need to consider new strategies for attracting and retaining new talent in today’s marketplace, keeping employees informed and connected to the organization, and all while focusing on boosting worker productivity.

Tuesday, June 21, 2022 / 03:00 PM - 03:45 PM EDT

Roundtable: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

Attendees interact with an HR analyst who has been advising clients on the future of work, workspaces and digital work for much longer than the pandemic crisis. Delve into future of work trends and their implications with this expert by asking your questions and listening to others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of Employee Productivity Is a 25-Hour Work Week

Lane Severson, Sr Director Analyst, Gartner

The new digital transformation is radical flexibility. Digital transformation challenged entrenched process and technology for everything from taking a product to market to onboarding new employees. Enabling radical flexibility and targeting a 25-hour work week is the next market disruptor. This session shares Maverick research from Gartner and inspires you to imagine new goals and outcomes for your digital workplace

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Gartner Techwave Live: Digital Work Prediction Playground!

Whit Andrews, Distinguished VP Analyst, Gartner

Lane Severson, Sr Director Analyst, Gartner

Emily Rose McRae, Sr Director, Research, Gartner

Jason Wong, Distinguished VP Analyst, Gartner

Gartner's digital workplace predictions imagine a remarkably changed world. Discover how the predictions will intersect to drive innovation and disrupt IT duties. Employee experience is important, but improving it isn't simple, and when change multiplies change, everything takes new shapes. Hear what the world will look like in five years -- and get a letter from the future that tells you what to do today.

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Optimizing for Hybrid Work, moderated by Google Workspace

In a hybrid world where employees have more choices about who to work for and how, employers in all industries are re-evaluating how they structure work to both meet public and private sector needs while also attracting and retaining the best talent possible. This represents both a huge challenge and opportunity that can be daunting at times.

Please join Google Workspace and Accenture for an interactive roundtable discussion with Mason Sanders, Vice President, IT Experience at Red Hat, about their strategy and best practices built to optimize for the new world of hybrid work.

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Women in Technology — Why Women Are Leaving the Field of Technology and How to Get Them to Stay

According to a recent report from New View Strategies, 38% of working women are considering leaving their jobs in the tech industry within the next few years. The curve is flattening for gender diversity in technology. Come join the conversation and share what you have done to create a path forward in your career and what can be done to bring others with you on your journey. Allies are encouraged to join the conversation and share their perspective as well.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

HLC 2022: The Future of Work: The New Hybrid Reality

Adam Preset, VP Analyst, Gartner

Anywhere, anytime work demands new thinking about how to be resilient in the face of uncertainty. Why, how, and where organizations leverage technology to accelerate productivity will make all the difference. Your future-proof workplace will be emboldened and enabled by these essential strategies and lessons learned .

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

Strategic Roadmap for Sustainability in the Digital Workplace

Autumn Stanish, Principal Analyst, Gartner

As stakeholder pressures to reduce the environmental footprint of IT continue to grow, digital workplace leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for digital workplace sustainability will provide a framework for identifying where to start, what to measure and how to position the digital workplace for a sustainable future

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Microsoft: Empowering Everyone for a New Era of Work

Jared Spataro, Corporate Vice President, Modern Work, Microsoft

The shift to hybrid marks the biggest change to the way we work in a generation. To navigate this new normal, Microsoft is taking an approach rooted in data. And the data is clear – employees have new expectations when it comes to what they get out of a job, and what they’re willing to sacrifice in return. And these great expectations will have lasting implications for employers. This session will uncover the latest trends in work, provide insight into what’s coming next, and highlight the product innovations that are making hybrid work work.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: The New Hybrid Reality, moderated by Google Chrome Enterprise

There is little doubt that flexible work – far from being a pandemic aberration – is here to stay. We’ll address the varying degrees companies are incorporating hybrid work and how businesses are adapting to this new reality – that has largely been enabled by technology.

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Wrike: Learn How to Collaborate, Automate, and Innovate with Wrike

Welcome to Wrike, where work management knows no limits and can be configured for every team and every level of an organization. In this live product demo, you’ll learn how Wrike helps IT executives, digital workplace leaders, and architects to:
- Deliver a successful digital workplace strategy
- Achieve success with the most flexible work management platform in the market
- Standardize processes and provide more visibility to leadership

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

How to Enable and Support Business Technologists

Nikos Drakos, VP Analyst, Gartner

Business technologists report outside of dedicated IT departments and create technology or analytics capabilities for internal or external business use. They play a role as instruments of change to help their organizations scale digital transformation efforts and respond to new threats and opportunities in agile and innovative ways. This session discusses the role of digital workplace programs in leveraging this important source of technology production

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

A Day in the Life: 2030

Matt Cain, Distinguished VP Analyst, Gartner

In this session, we tell a story around how an urban professional spends her day in 2030. We examine the technology supporting her day, and analyze the job skills needed to provide the services that are utilized throughout the day. The day shows how business models will be changing and how advances in AI, networking, IoT, robotics and data collection will change how we live .

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Prezi: Unleashing the Power of Meetings

In this session with Sylvie Veilleux, the former CIO of Dropbox, you’ll learn how to unlock the true power of video meetings through tried-and-true best practices, new innovations, and more.
Get rid of bad meetings that are bad for business. In the US alone, companies are wasting $25 million a day, or an incredible $37 billion a year, on unproductive time in meetings. But it doesn’t have to be this way, especially in the age of video meetings. Hear how video meetings, when done well, can deliver an optimal blend of efficiency, effectiveness, equality, and engagement in the digital workplace.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Google Workspace: Modernizing Collaboration to Accelerate Digital Transformation

Lenneke Alves-Bakker, Digital Workplace - Head of Change and And Adoption, Airbus

Michael Brenzel, Chief Workspace Evangelist, Google

Digital transformations are not simply about lifting and shifting old IT infrastructure to the cloud for cost savings and convenience. Organizations are looking to drive complete transformation – from making core processes more efficient and unlocking team collaboration in new hybrid environments to improving how organizations use data to reach and serve customers.
Hear about best practices to accelerate digital transformation from Lenneke Alves-Bakker, Airbus Digital Workplace, Head of Change and User Adoption and Michael Brenzel, Chief Workspace Evangelist, Google Workspace.

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

The Office is Dead — Long Live the Office

Tammy Shoham, Director Analyst, Gartner

The modern workplace is a relic of the industrial revolution. Many pre-pandemic offices were underutilized and reinforced institutional hierarchies by design. Will the pandemic be the disruptive force that users in a new era for the smart office? Or will the future be more of the same? This session will reveal the trends for the future of the workplace and the technology that supports it

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

Longstanding Roles in the New World: How to Evolve Your Business Analysts and Project Managers

Rachel Longhurst, Sr Principal, Advisory, Gartner

Amidst digital transformation and the move to product management, the future of longstanding roles such as Business Analysts and Project Managers is called into question. This session will explore the evolution of required capabilities for these roles and how this transformation will bring adaptability and productivity to your workforce

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Make Information Work for You

Stephen Emmott, Sr Director Analyst, Gartner

Being informed is essential to effective decision and action. Yet, access to more information than ever before leaves workers overwhelmed rather than better informed. Learn how top performing organizations engineer their digital workplace to deliver information to ensure workers are better if not optimally positioned to perform.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Power Shift: End Users Now Hold the Keys to Survival for Digital Workplace Leaders

Tom Cipolla, Sr Director Analyst, Gartner

DW leaders are struggling to accommodate the volume of change and their teams are overwhelmed. However, they are also primarily responsible for creating a culture of user dependence on IT for basic activities. The keys to survival are removing digital friction, embracing employee feedback and enabling employees to be more capable of supporting themselves in times of change

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Establish Effective SaaS Governance

Charlie Winckless, Sr Director Analyst, Gartner

SaaS applications are increasingly critical business assets that support critical business process, yet many organizations manage them as if you can buy and then forget them. This session will cover how to establish effective processes and teams to properly select and manage SaaS applications from a security and governance perspective.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:00 PM - 04:00 PM EDT

Contract Negotiation Workshop: Four Steps to Negotiate and Optimize Outsourced Digital Workplace Services Costs

David Groombridge, Distinguished VP Analyst, Gartner

Outsource digital workplace services can consume IT budgets if organizations don’t focus on cost and productivity. This session will talk about:
1. How to reduce labor costs while preserving the service?
2. How to preserve the level of services while reducing the labor required?
3. How to reduce service requirements but achieve the same outcomes?
4. How to refocus the service delivery to optimize business value

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of End-User Computing — User Experiences and Support in a Digital Workplace

Stuart Downes, Sr Director Analyst, Gartner

UEM, DaaS, Modern Management, Analytics, Automation, Immersive Technologies! Making sense of the future of end-user computing and support can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences

Wednesday, June 22, 2022 / 12:00 PM - 12:45 PM EDT

Roundtable: Experiences Deploying and Operating Cloud PCs and Desktop as a Service

Stuart Downes, Sr Director Analyst, Gartner

72% of I&O leaders plan to invest in Desktop as a Service (DaaS) by 2023. This session will describe the key questions I&O leaders and technologists are asking Gartner including what is DaaS? What use cases does DaaS address? Is DaaS financially viable? How do I provide a rich experience to users with DaaS? Is now the time for DaaS?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Pipefy: The Process Automation Software

Nick Rivera, TEAM LEAD, STRATEGIC ACCOUNTS, Pipefy

Join us to see how Pipefy helps business leaders effectively collaborate with IT to build workflow applications while maintaining security and governance in line with their company's policies. This includes empowering the business teams to optimize their existing business software via enhanced data management and improved user experiences across their newly centralized and standardized business operation processes.

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 03:00 PM - 03:45 PM EDT

Ask the Expert: Modern Endpoint Management and UEM Tools

Dan Wilson, Sr Director Analyst, Gartner

Bring your questions about unified endpoint management tools and modern endpoint management practices — what are they, how to migrate to them, what to watch out for — to the analysts who cover endpoint management. Services covered include provisioning, supporting, patching and management PC's and mobile devices.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

Longstanding Roles in the New World: How to Evolve Your Business Analysts and Project Managers

Rachel Longhurst, Sr Principal, Advisory, Gartner

Amidst digital transformation and the move to product management, the future of longstanding roles such as Business Analysts and Project Managers is called into question. This session will explore the evolution of required capabilities for these roles and how this transformation will bring adaptability and productivity to your workforce

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Make Information Work for You

Stephen Emmott, Sr Director Analyst, Gartner

Being informed is essential to effective decision and action. Yet, access to more information than ever before leaves workers overwhelmed rather than better informed. Learn how top performing organizations engineer their digital workplace to deliver information to ensure workers are better if not optimally positioned to perform.

Tuesday, June 21, 2022 / 11:00 AM - 11:45 AM EDT

Keynote: The Journey to Digital Workplace 2027

Michael Woodbridge, Managing Vice President, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Digital workplace leaders are at the forefront of a revolution in workplace technology. The shift to new ways of working has empowered employees to work virtually anywhere and the IT landscape has shifted massively to support. But where next? What will the workplace look like in five years and how will it impact DW leaders, employees and organizations? Join us for the Gartner keynote and seize this opportunity to think beyond the chaotic reality of today and rethink your strategy for the future.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation .

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

Longstanding Roles in the New World: How to Evolve Your Business Analysts and Project Managers

Rachel Longhurst, Sr Principal, Advisory, Gartner

Amidst digital transformation and the move to product management, the future of longstanding roles such as Business Analysts and Project Managers is called into question. This session will explore the evolution of required capabilities for these roles and how this transformation will bring adaptability and productivity to your workforce

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Establish Effective SaaS Governance

Charlie Winckless, Sr Director Analyst, Gartner

SaaS applications are increasingly critical business assets that support critical business process, yet many organizations manage them as if you can buy and then forget them. This session will cover how to establish effective processes and teams to properly select and manage SaaS applications from a security and governance perspective.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Aware: Unlock the Human Signals from Digital Collaboration to Protect & Engage Employees

Innovative CIOs understand the potential of the dataset generated by digital collaboration tools. With insightful management, they possess the keys to driving employee engagement and satisfaction.

In this session we will cover:
Opportunities to positively impact your organization, enable cultural change and increase employee retention
Foundations for a thriving digital collaboration ecosystem (security, governance, compliance, insights)
Case studies and best practices for supporting your People and Talent stakeholders

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 01:30 PM - 02:15 PM EDT

Ask the Expert: How to Implement Security and Compliance With Microsoft Teams

Mark Cortner, Sr Director Analyst, Gartner

With the accelerated shift toward remote and hybrid work, organizations using Microsoft 365 have taken advantage of the broad range of collaboration capabilities supported by Microsoft Teams. The combination of messaging, meeting, calling and content collaboration capabilities of this key service represent a challenging and confusing environment to secure and manage.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 01:30 PM - 02:15 PM EDT

Ask the Expert: Transform Internal Communications to Keep Employees Engaged in Digital Workplace and Hybrid Work Efforts

Mike Gotta, VP Analyst, Gartner

Effective communications drive success across all levels of an organization. Employee communications applications (ECA) are the optimal way to engage workers when certain business directions need to be understood and acted upon. Come to this session to learn how to optimize the use of ECA tools to deliver a modern employee experience, and leverage ECA analytics to gauge staff feedback and business impact.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 02:40 PM - 02:55 PM EDT

Product Demo by Fusion Connect: Enable Your Employees to Seamlessly Collaborate Inside and Outside Your Organization

Imagine a world where you can call, chat, video conference, screen share, and organize projects through one app and on any device, across teams and organizations. Join Fusion Connect as we show you how to rethink the possibilities of Unified Communications as a Service (UCaaS) with our all-in-one collaboration and communication solution. Our UCaaS offering leverages either Webex or Teams to support the digital workplace, and when coupled with SD-WAN optimizes the underlying connectivity and application performance, while remote Access VPN enables secure access to mission critical data.

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of End-User Computing — User Experiences and Support in a Digital Workplace

Stuart Downes, Sr Director Analyst, Gartner

UEM, DaaS, Modern Management, Analytics, Automation, Immersive Technologies! Making sense of the future of end-user computing and support can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

HCL Technologies: Embracing the Essentials of a Futuristic and Experiential Workplace

Rakshit Ghura, Senior Vice President & Global Head, Digital Workplace Services, HCL Technologies

The workplace is going through a transformative and game-changing period in its history. This transition is in response to the changing needs of the most critical element of an organization - the employees. This session will take a close look at the essential ingredients of creating an all-encompassing futuristic workplace. A modern workplace which is distributed yet engaged, efficient yet compassionate, profitable yet purposeful, and bleeding edge yet inclusive. Attendees will benefit from a concrete actionable 5-step strategy in building a futuristic and engaging workplace.

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Wrike: Learn How to Collaborate, Automate, and Innovate with Wrike

Welcome to Wrike, where work management knows no limits and can be configured for every team and every level of an organization. In this live product demo, you’ll learn how Wrike helps IT executives, digital workplace leaders, and architects to:
- Deliver a successful digital workplace strategy
- Achieve success with the most flexible work management platform in the market
- Standardize processes and provide more visibility to leadership

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

How to Enable and Support Business Technologists

Nikos Drakos, VP Analyst, Gartner

Business technologists report outside of dedicated IT departments and create technology or analytics capabilities for internal or external business use. They play a role as instruments of change to help their organizations scale digital transformation efforts and respond to new threats and opportunities in agile and innovative ways. This session discusses the role of digital workplace programs in leveraging this important source of technology production

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. An organizationwide, unified future-of-work strategy is the most effective approach to preparing for, and shaping, the future of work. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how digital workplace leaders can take a leadership role in creating a unified future of work strategy at your organization

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Google Chrome Enterprise: The Era of Flexibility

There is no doubt that the workplace has undergone an unprecedented transformation in the last few years. As IT leaders prepare for what’s next, it’s key that they are strategic in determining which technology best supports their employees by keeping them secure and productive. Hear how leaning into solutions that provide flexibility and agility will future proof your business.

Tuesday, June 21, 2022 / 12:45 PM - 01:05 PM EDT

Nexthink: The New Workplace Calls for New Solutions

46% of IT Leaders believe that in 5 years' time the workplace will evolve into a virtual space with a technological infrastructure that will allow employees to work from anywhere. Join Pedro Bados, Nexthink CEO and Brad Anderson, Qualtrics President as they discuss how the right technologies and competencies can help architect the type of workplace employees want. Through deliberate design, understanding, and improvements of employees’ technology interactions, IT leadership can improve productivity, engage employees and unlock higher returns on IT investments. Learn how in this unique session.

Tuesday, June 21, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: Improving Engagement in Video Meetings, moderated by Prezi

The most viewed surface of a company is now the video screen, and the recent shift from fully virtual work to hybrid has the enterprise reexamining its approach to video meetings. The new goalpost is improving the sense of purpose and content quality of these meetings, and from an ROI standpoint, increasing engagement rates. This session will explore how CIOs can implement on-screen visual content tools to enhance human connection and meeting workflow, while removing the disadvantage of being remote. And, how this will allow a different scale than a physically located organization.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Prezi: Using Prezi Video to Combat Virtual Meeting Fatigue

Spencer Waldron, Director of Marketing, Prezi

Employees are more distracted and disconnected than ever. As a result, many of you will have been charged with improving engagement and communication in the hybrid office. Discover how the majority of the Fortune 1000 companies are solving this challenge by using Prezi Video, the leading virtual presentation and collaboration solution for the digital workplace. Prezi Video can be used live or to create recorded asynchronous videos, and works with Webex, Zoom, Microsoft Teams, and more.

Tuesday, June 21, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by ServiceNow: Unifying Experiences for Your People and Places

Loren Schiller, TECHNICAL PRODUCT MARKETING MANAGER, ServiceNow

Join us to learn how ServiceNow connects people and places to maximize the employee experience and support flexible work. In this demo you’ll see:
• A modern, integrated Employee Experience platform that drives communication and productivity across the enterprise
• Seamless workflows that drive cross-departmental employee journeys that capture in-moment feedback and enable their growth
• An intuitive workspace reservation process to safely allow employees to collaborate in-person in the world of hybrid work

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Achieving Collaboration Equity in Hybrid Meetings

Tapan Upmanyu, Assoc Principal Analyst, Gartner

Hybrid working is changing the way we meet and collaborate. IT leaders need to rethink how meetings are supported and ran in their organization to ensure equitable opportunity to collaborate regardless of location or device

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation .

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Hybrid Working Can Transform the Employee Experience

Gavin Tay, VP Analyst, Gartner

The shift to hybrid work affects how organizations use AI to support well-being, prioritize digital dexterity and enable new work programs. Application leaders responsible for a digital workplace can benefit from learning how three forward-looking organizations are approaching a postpandemic future .

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Beezy: How you can Achieve an Optimal Workplace Experience by Unifying your Tech

The new ‘workplace’ is a mix of workstyles and physical and digital environments. But with teams in different places, using a variety of siloed tools to communicate and collaborate, the work experience is fragmented. This session explores the key technologies that need to come together to create an optimal workplace experience by consolidating your intranet, digital signage, space reservation, visitor management, and more, in one platform.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

ServiceNow: Shaping Future Experiences for your People and Workplaces in 2022

Melanie Lougee, Sr Director, Strategy, Employee Workflow, Service Now

Changes to the way we work and shifts in employee expectations we once thought were temporary now appear to have real staying power, shaping the future of work for good.
As a result, HR departments need to consider new strategies for attracting and retaining new talent in today’s marketplace, keeping employees informed and connected to the organization, and all while focusing on boosting worker productivity.

Tuesday, June 21, 2022 / 03:00 PM - 03:30 PM EDT

Infrastructure for the Distributed Enterprise

Tony Harvey, Sr Director Analyst, Gartner

Organizations can outperform competitors in the battle to attract and retain digital talent by building an integrated hybrid workplace for both virtual and physical workers. Delivering on this goal will require the DWI&O team to adopt new technologies, processes and adapt the physical workplaces to meet these needs. We will cover the infrastructure changes and tools needed for this new environmen

Tuesday, June 21, 2022 / 03:00 PM - 03:45 PM EDT

Roundtable: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

Attendees interact with an HR analyst who has been advising clients on the future of work, workspaces and digital work for much longer than the pandemic crisis. Delve into future of work trends and their implications with this expert by asking your questions and listening to others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 04:30 PM - 05:00 PM EDT

Peer Conversation: Optimizing for Hybrid Work, moderated by Google Workspace

In a hybrid world where employees have more choices about who to work for and how, employers in all industries are re-evaluating how they structure work to both meet public and private sector needs while also attracting and retaining the best talent possible. This represents both a huge challenge and opportunity that can be daunting at times.

Please join Google Workspace and Accenture for an interactive roundtable discussion with Mason Sanders, Vice President, IT Experience at Red Hat, about their strategy and best practices built to optimize for the new world of hybrid work.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Wednesday, June 22, 2022 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Keeping Your Team Happy, Healthy and Engaged

Burnout is real, and has a real impact on employee engagement and morale. Join the conversation with your peers and share how, as a leader, you detect and address burnout and employee well-being. Share tips and tricks on how to keep you team engaged and happy throughout the year and highlight any programs or success stories about improving employee experience overall.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

HLC 2022: The Future of Work: The New Hybrid Reality

Adam Preset, VP Analyst, Gartner

Anywhere, anytime work demands new thinking about how to be resilient in the face of uncertainty. Why, how, and where organizations leverage technology to accelerate productivity will make all the difference. Your future-proof workplace will be emboldened and enabled by these essential strategies and lessons learned .

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Qualcomm Technologies: Transforming Hybrid Work 2.0 with 5G and AI for the Enterprise

Businesses are evolving their workforce strategy as they figure out how to combine the best of remote work with return to office. As we enter this next phase of hybrid work, transformative technologies like 5G and AI integrated into their primary work devices such as PCs can solve challenges when it comes to enabling flexible work from anywhere. Learn how these next generation innovations will enhance the employee experience, increase security standards, and modernize operations.

Wednesday, June 22, 2022 / 12:45 PM - 01:05 PM EDT

Microsoft: Empowering Everyone for a New Era of Work

Jared Spataro, Corporate Vice President, Modern Work, Microsoft

The shift to hybrid marks the biggest change to the way we work in a generation. To navigate this new normal, Microsoft is taking an approach rooted in data. And the data is clear – employees have new expectations when it comes to what they get out of a job, and what they’re willing to sacrifice in return. And these great expectations will have lasting implications for employers. This session will uncover the latest trends in work, provide insight into what’s coming next, and highlight the product innovations that are making hybrid work work.

Wednesday, June 22, 2022 / 12:45 PM - 01:30 PM EDT

Roundtable: The New Hybrid Reality, moderated by Google Chrome Enterprise

There is little doubt that flexible work – far from being a pandemic aberration – is here to stay. We’ll address the varying degrees companies are incorporating hybrid work and how businesses are adapting to this new reality – that has largely been enabled by technology.

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Wrike: Learn How to Collaborate, Automate, and Innovate with Wrike

Welcome to Wrike, where work management knows no limits and can be configured for every team and every level of an organization. In this live product demo, you’ll learn how Wrike helps IT executives, digital workplace leaders, and architects to:
- Deliver a successful digital workplace strategy
- Achieve success with the most flexible work management platform in the market
- Standardize processes and provide more visibility to leadership

Wednesday, June 22, 2022 / 01:30 PM - 02:15 PM EDT

Ask the Expert: Transform Internal Communications to Keep Employees Engaged in Digital Workplace and Hybrid Work Efforts

Mike Gotta, VP Analyst, Gartner

Effective communications drive success across all levels of an organization. Employee communications applications (ECA) are the optimal way to engage workers when certain business directions need to be understood and acted upon. Come to this session to learn how to optimize the use of ECA tools to deliver a modern employee experience, and leverage ECA analytics to gauge staff feedback and business impact.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Prezi: Unleashing the Power of Meetings

In this session with Sylvie Veilleux, the former CIO of Dropbox, you’ll learn how to unlock the true power of video meetings through tried-and-true best practices, new innovations, and more.
Get rid of bad meetings that are bad for business. In the US alone, companies are wasting $25 million a day, or an incredible $37 billion a year, on unproductive time in meetings. But it doesn’t have to be this way, especially in the age of video meetings. Hear how video meetings, when done well, can deliver an optimal blend of efficiency, effectiveness, equality, and engagement in the digital workplace.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Google Workspace: Modernizing Collaboration to Accelerate Digital Transformation

Lenneke Alves-Bakker, Digital Workplace - Head of Change and And Adoption, Airbus

Michael Brenzel, Chief Workspace Evangelist, Google

Digital transformations are not simply about lifting and shifting old IT infrastructure to the cloud for cost savings and convenience. Organizations are looking to drive complete transformation – from making core processes more efficient and unlocking team collaboration in new hybrid environments to improving how organizations use data to reach and serve customers.
Hear about best practices to accelerate digital transformation from Lenneke Alves-Bakker, Airbus Digital Workplace, Head of Change and User Adoption and Michael Brenzel, Chief Workspace Evangelist, Google Workspace.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Riverbed: Achieving 360° Observability of DX in Distributed IT Environments

Employees need a consistent, reliable and secure digital experience (DX), no matter where they work. But to meet this requirement, IT teams must effectively manage a complex web of on-premises and cloud-delivered applications; ISP, Wi-Fi, and VPN network connections; and myriad devices used by employees who are remote and mobile. Attend this session to learn how observability, AI and ML, when implemented in a unified manner, can provide a 360° understanding of employee experience and sentiment, even in highly distributed and dynamic environments.

Wednesday, June 22, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: How to Support the Best Workplace Experience: Real Stories from Industry Leaders, moderated by Beezy

Today’s hybrid work environments demand solutions that can effectively support all employee workstyles, deliver on return-to-office strategies, and provide a consistent, cohesive workplace experience for everyone. Can your technology do that? Join this roundtable discussion for best practices and case studies from leading global organizations. Learn about their challenges and winning strategies, and get your top questions answered.

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

Securing Your Hybrid Workforce — Zero Trust, Full Access

Charlie Winckless, Sr Director Analyst, Gartner

Zero trust is a key security initiative for many organizations, driven by vendors and governmental interest. This session will cover how zero trust initiatives will impact the hybrid workforce (and the hybrid application landscape!) and how technology solutions can support the initiative to provide a common user and security experience regardless of employee location .

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Wednesday, June 22, 2022 / 03:00 PM - 03:30 PM EDT

The Office is Dead — Long Live the Office

Tammy Shoham, Director Analyst, Gartner

The modern workplace is a relic of the industrial revolution. Many pre-pandemic offices were underutilized and reinforced institutional hierarchies by design. Will the pandemic be the disruptive force that users in a new era for the smart office? Or will the future be more of the same? This session will reveal the trends for the future of the workplace and the technology that supports it

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

The New Categories of Meeting Apps Vying to Become the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

Traditional video conferencing and meeting solutions can fill the role of most in-person meetings, but they cannot replace the interpersonal conversations and social engagement that happen spontaneous in a physical office. That's where ambient social meeting apps step in — a new category of application that allows for persistent conversation spaces or even video game-like virtual offices

Tuesday, June 21, 2022 / 03:45 PM - 04:15 PM EDT

The Future of End-User Computing — User Experiences and Support in a Digital Workplace

Stuart Downes, Sr Director Analyst, Gartner

UEM, DaaS, Modern Management, Analytics, Automation, Immersive Technologies! Making sense of the future of end-user computing and support can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences

Wednesday, June 22, 2022 / 01:30 PM - 02:00 PM EDT

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX

Wednesday, June 22, 2022 / 03:45 PM - 04:15 PM EDT

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine Why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Drive Adoption for Digital Workplace Collaboration Apps

Christopher Trueman, Sr Principal Analyst, Gartner

Joe Mariano, Director Analyst, Gartner

Planning to rollout a new collaboration app? Or perhaps your go-live date has already passed, but user adoption has been below expectations? If so, this session is for you! Join us to discover what leading organizations are doing to ensure technology investments are met with rapid adoption, not tumbleweeds and cricket chirps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 01:30 PM - 02:00 PM EDT

Make Information Work for You

Stephen Emmott, Sr Director Analyst, Gartner

Being informed is essential to effective decision and action. Yet, access to more information than ever before leaves workers overwhelmed rather than better informed. Learn how top performing organizations engineer their digital workplace to deliver information to ensure workers are better if not optimally positioned to perform.

Tuesday, June 21, 2022 / 02:15 PM - 02:35 PM EDT

Workgrid: Employees are Being Robbed of Time – do you know how to stop it?

Rob Ryan, Head of Product Marketing & Business Value, Workgrid

There’s a constant battle to win the attention of your employees. Whether it’s app sprawl, information overload, or digital noise pollution, they face an oppressive need to be constantly tuned in. This constant drain on their finite mental and emotional resources is a big problem for your organization. It’s creating a wellness pressure cooker that threatens the long-term success of your most valuable resource – your workforce. Attend this session to understand the root causes of this attack on employees’ time and attention, plus get actionable advice for how to stop it in its tracks.

Tuesday, June 21, 2022 / 12:00 PM - 12:30 PM EDT

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Tuesday, June 21, 2022 / 12:00 PM - 12:45 PM EDT

Ask the Expert: How to Establish Effective SaaS Governance

Charlie Winckless, Sr Director Analyst, Gartner

SaaS applications are increasingly critical business assets that support critical business process, yet many organizations manage them as if you can buy and then forget them. This session will cover how to establish effective processes and teams to properly select and manage SaaS applications from a security and governance perspective.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Tuesday, June 21, 2022 / 03:00 PM - 04:00 PM EDT

Contract Negotiation Workshop: Four Steps to Negotiate and Optimize Outsourced Digital Workplace Services Costs

David Groombridge, Distinguished VP Analyst, Gartner

Outsource digital workplace services can consume IT budgets if organizations don’t focus on cost and productivity. This session will talk about:
1. How to reduce labor costs while preserving the service?
2. How to preserve the level of services while reducing the labor required?
3. How to reduce service requirements but achieve the same outcomes?
4. How to refocus the service delivery to optimize business value

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, June 22, 2022 / 12:00 PM - 12:30 PM EDT

Overhaul Your Intranet to Improve Employee Experience

Jim Murphy, Sr Director Analyst, Gartner

Organizations should redefine and redesign their intranets to improve the employee experience. This report offers three steps to ensure your intranet gives employees what they want while advancing business goals

Wednesday, June 22, 2022 / 01:10 PM - 01:25 PM EDT

Product Demo by Pipefy: The Process Automation Software

Nick Rivera, TEAM LEAD, STRATEGIC ACCOUNTS, Pipefy

Join us to see how Pipefy helps business leaders effectively collaborate with IT to build workflow applications while maintaining security and governance in line with their company's policies. This includes empowering the business teams to optimize their existing business software via enhanced data management and improved user experiences across their newly centralized and standardized business operation processes.

Wednesday, June 22, 2022 / 02:15 PM - 02:35 PM EDT

Riverbed: Achieving 360° Observability of DX in Distributed IT Environments

Employees need a consistent, reliable and secure digital experience (DX), no matter where they work. But to meet this requirement, IT teams must effectively manage a complex web of on-premises and cloud-delivered applications; ISP, Wi-Fi, and VPN network connections; and myriad devices used by employees who are remote and mobile. Attend this session to learn how observability, AI and ML, when implemented in a unified manner, can provide a 360° understanding of employee experience and sentiment, even in highly distributed and dynamic environments.

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