In this session, we will highlight the main findings and recommendations from the Market Guide for Collaborative Work Management.

Workplace automation can be accelerated by empowering business-led fusion teams and business technologists to build technology solutions relevant to their work. They can play a crucial role in technology modernization, in a way that IT organizations cannot. We discuss how a digital workplace program can support their efforts by focusing on motivation, minimizing inconsistency, and establishing accountability.

In this roundtable session, participants will have the opportunity to ask questions and discuss with their peers best practices on getting started with collaborative work management tools; how to enable employees to use them effectively; how to scale their use across the organization; and how to ensure safety, quality, and long term support and maintenance of applications built with these tools.