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Agenda / Industry

Sunday, May 17, 2020 02:00 PM|Sunday, May 17, 2020 02:45 PM

Tutorial: The Best Practices to Make Innovation Successful in Your Organization

Nick Jones, Distinguished VP Analyst, Gartner

Every organization wants innovation, but many fail to achieve it because of unfriendly culture, weak innovation processes or lack of leadership. This session uses the latest Gartner survey data to identify the practices, skills and technologies that are adopted by organizations who’re leaders in successful innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 04:10 PM|Sunday, May 17, 2020 04:55 PM

Tutorial: A CTOs Guide to Containers, Kubernetes and Microservices

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Containers can enable the transition to a service-based architecture, which is scalable and agile. Kubernetes has emerged as the de facto standard for orchestrating these services. This session will look at the business value of deploying microservices infrastructure and offer recommendations on best practices to implement and vendors to choose.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:00 PM

Ask the Expert: Improving Collaboration Between EA and Security Leaders

James McGovern, Sr Director Analyst, Gartner

EA and SRM must work together to improve cybersecurity, yet different objectives and cultures can make it challenging to work together well. Join other EA leaders to explore what practices are most effective for addressing topics such as threat modeling, communicating risk effectively and incorporating security guidance throughout the SDLC.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: Quantum is the New AI

Mark Horvath, Sr Director Analyst, Gartner

Like AI before it, quantum computing and related quantum technologies like quantum key exchange, quantum random number generation and homomorphic encryption are poised to make huge changes to the technology landscape as they mature. What are the important quantum computing technologies that will impact your business? How will long established security tools like RSA change?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

Size and Source of Your Investments in Innovation

Jackie Fenn, Distinguished VP Analyst, Gartner

How do you determine how much to invest in innovation? How much are others investing? And what are good sources of funding? In this session we’ll share best practices on how to establish the right innovation budget and how to find funding if resources are limited. This will be presented in the context of a customizable innovation framework that can be used to prioritize and accelerate innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

The Future of Cloud Computing: Distributed Cloud

David Smith, Distinguished VP Analyst, Gartner

A distributed cloud refers to the distribution of public cloud services to different locations outside the cloud providers' data centers while the originating public cloud provider assumes responsibility for the operation, governance, maintenance and updates. This represents a significant shift from the centralized model of most public cloud services and will lead to a new era in cloud computing.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Machine Learning and AI in Production Applications: Moving Beyond the Science Project

Fintan Ryan, Sr Director Analyst, Gartner

Only 14% of machine learning and artificial intelligence projects become part of a production application (Gartner 2019 CIO Survey). In this session you will learn the techniques to bring ML and AI to your production applications at scale.
This session will include a demo of integrating a machine learning model into a production application, updating the model from a data science pipeline, and monitoring the model in production.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Process Mining — A Must-Have Tool for Hyperautomation

Marc Kerremans, VP Analyst, Gartner

Hyperautomation is a strategic technology trend for executing and scaling digital transformation, AI capabilities and new forms of automation, such as RPA. Process mining or automated process discovery and analysis creates visibility and understanding, and helps EA/TI leaders boost the efficiency, effectiveness and value of these initiatives to attain targeted business outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 03:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:00 PM|Monday, May 18, 2020 04:45 PM

Delivering End-to-End Data Architectures in AWS, Azure and GCP

Sanjeev Mohan, VP Analyst, Gartner

Cloud platforms provide new opportunities to architect for the most complex data management use cases such as logical data warehouse, streaming analytics and data science. This session delves into components of Amazon Web Services, Microsoft Azure and Google Cloud Platform to build reference architectures that are designed to meet your batch, real-time and advanced analytics needs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:15 PM|Monday, May 18, 2020 05:45 PM

Workshop: How to Create an Emerging Tech Radar

Brian Burke, Research VP, Gartner

An emerging technology radar provides a tool to transform hype-driven investment decisions into a benefit-driven, defensible approach to prioritizing technology adoption. This workshop will introduce the emerging tech radar and how different technologies could be evaluated using Gartner’s Emerging Tech Radar Toolkit available here. At the end of the boot camp, attendees will be equipped to begin the creation their own emerging tech radar for their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:30 PM

The Foundation of Data Science and Machine Learning: Delivering Value in the Age of AI

Frank Buytendijk, Distinguished VP Analyst, Gartner

This session will provide a high-level introduction to data science and machine learning and their proper function in a data-driven organization. Content will include hype vs. reality, key trends, proven use cases and an overview of leading technologies. How do data science and machine learning fit within both the organization’s analytics and AI strategies? What are the early steps data and analytics leaders should take to invest in data science and machine learning? What do successful data science and machine learning initiatives look like?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:30 PM

Never Mind the Robots, It’s the People You Have to Worry About

Marcus Blosch, VP Analyst, Gartner

As we invent ever more clever technologies there is always the risk that they will go out of control. Science and engineering have little to say on values and ethics. But as our technology becomes more sophisticated, we need to be clearer about the values and ethics, and architect those in to our technologies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 08:45 AM|Tuesday, May 19, 2020 09:30 AM

Gartner Keynote: The Top 10 Strategic and Emerging Technology Trends Driving Innovation

David Cearley, Distinguished VP Analyst, Gartner

Emerging and strategic technology trends have the potential to both create opportunity and drive significant disruption. Companies must examine the impact of these trends individually and collectively. Business models and operations must shift appropriately or organizations risk losing competitive advantage to those who do. This presentation will explore the trends that will have the biggest impact over the next 10 years.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

EA Guide to RPA — From Hype to Reality

Frances Karamouzis, Distinguished VP Analyst, Gartner

Hyperautomation is one of Gartner’s top ten technology trends. RPA is one of the most highly discussed areas within hyperautomation across all industries and geographic markets (as evidenced by its ranking as the highest growth software category across all of Gartner at 60%, search terms and inquiries). It has been growing with double digit rates for 20 quarters in row. However, there is a lot of hype and most importantly the misuse of RPA. Here we provide the EA’s guide to RPA — everything you need to know to cut through the hype.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

How to Assess the Business Impact of Emerging Technologies

Brian Burke, Research VP, Gartner

Digital business is driven by a wave of emerging technologies that are maturing at the same time. The challenge is to understand the potential impact of these technologies on your industry and the opportunities for your organization. This presentation will reveal how to assess the maturity of emerging technologies in different business scenarios and how to plan your technology innovation investment portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success (Repeat)

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals (Repeat)

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

“Fail-fast” may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Rethink DevOps to Succeed in Your AI and ML Initiatives

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Artificial intelligence (AI) and machine learning (ML) initiatives are maturing across organizations, although technology innovation leaders continue to face significant challenges in moving them to production. In this session, we provide best practices on how and where DevOps practices can help in accelerating operationalization of ML.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Cloud Strategy Cookbook

David Smith, Distinguished VP Analyst, Gartner

The top question in cloud computing is “How do we build a comprehensive cloud strategy?” CIOs and enterprise architects struggle with prioritization and creating a strategy to ensure cloud success. This session takes a “cookbook approach” to:
● Cloud strategy in the context of your overall strategic planning
● How to structure a cloud strategy
● Principles that will guide you to that goal

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 04:00 PM

Workshop: How to Create an Emerging Tech Radar (Repeat)

Brian Burke, Research VP, Gartner

An emerging technology radar provides a tool to transform hype-driven investment decisions into a benefit-driven, defensible approach to prioritizing technology adoption. This workshop will introduce the emerging tech radar and how different technologies could be evaluated using Gartner’s Emerging Tech Radar Toolkit available here. At the end of the boot camp, attendees will be equipped to begin the creation their own emerging tech radar for their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

Ask the Expert: Integrating With Salesforce

Kyle Davis, VP Analyst, Gartner

Many organizations need to integrate with Salesforce cloud products. The timing of these integrations span both real time and batch. In this session, we will discuss best practices and options for addressing various types of Salesforce integration scenarios.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 02:00 PM|Sunday, May 17, 2020 02:45 PM

Tutorial: The Best Practices to Make Innovation Successful in Your Organization

Nick Jones, Distinguished VP Analyst, Gartner

Every organization wants innovation, but many fail to achieve it because of unfriendly culture, weak innovation processes or lack of leadership. This session uses the latest Gartner survey data to identify the practices, skills and technologies that are adopted by organizations who’re leaders in successful innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 03:05 PM|Sunday, May 17, 2020 03:50 PM

Tutorial — Starting and Restarting EA in 100 Days

Philip Allega, VP Analyst, Gartner

Your first 100 days are critical when starting or restarting an EA practice. Find out what’s important to do and be aware of

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 04:10 PM|Sunday, May 17, 2020 04:55 PM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

The EA role is not a commodity for comparison. Determining what EA you will use for whom, to make what kind of decision and when will depend upon your IT organization archetype, skills, maturity, and perceptions of span of control and span of influence. Challenges to overcome include long-lived misconceptions of EA. This session will help you recast EA given your desires and constraints.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: How to Select the Right Low-Code Tool for the Job

Kyle Davis, VP Analyst, Gartner

Hundreds of low-code tools claim to do very similar things. How do application leaders ensure that the right tools are selected for the use cases that you need to address? Come join this workshop for a Gartner framework to help determine the right tool for the job.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

Size and Source of Your Investments in Innovation

Jackie Fenn, Distinguished VP Analyst, Gartner

How do you determine how much to invest in innovation? How much are others investing? And what are good sources of funding? In this session we’ll share best practices on how to establish the right innovation budget and how to find funding if resources are limited. This will be presented in the context of a customizable innovation framework that can be used to prioritize and accelerate innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

Hiring Enterprise Architects — What You Should Know

Recruiting, hiring and staffing for EA is a challenge. What are we seeing clients do, what are clear best practices, and what specifically should you do to recruit and retain enterprise architects faster?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

The Future of Cloud Computing: Distributed Cloud

David Smith, Distinguished VP Analyst, Gartner

A distributed cloud refers to the distribution of public cloud services to different locations outside the cloud providers' data centers while the originating public cloud provider assumes responsibility for the operation, governance, maintenance and updates. This represents a significant shift from the centralized model of most public cloud services and will lead to a new era in cloud computing.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

Creating Intelligent Organizations — How Intelligence is Defined in Organizations

Marcus Blosch, VP Analyst, Gartner

Creating intelligent organizations is the ambition of many organization. We know how intelligence is defined in people, but now does that idea apply to organizations? In this session we will explore what organizational intelligence and how that can be used as a starting point for innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Ask the Expert: Architect for Resilience — How to Thrive in an Uncertain World

Marcus Blosch, VP Analyst, Gartner

Organizations are still aiming to grow and innovate, but they face increasing uncertainty from trade wars to climate. In this session we’ll look at resilience and how to design organizations that can thrive in uncertain times.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Ask the Expert: TechInsights — Implementing an Enterprise Conversational Platform

Jeffery Skowron, Sr Director Analyst, Gartner

This ask the expert session is based on conversational UI, conversational platforms and chatbots. Conversational UIs provide a simplified interface to complex underlying applications. An enterprise conversational platform provides the capabilities to manage the channel integrations, chatbots and service integrations required to deliver optimal conversational experiences.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

The Lenses of Business Architecture

Derek Miers, Sr Director Analyst, Gartner

Business Architecture is primarily about creating alignment and cohesion in the business. It encompasses a wide range of techniques that help business and IT leaders see their business differently. This session will dig a little deeper on those techniques and the relationships between them, helping EAs and Business Architects to navigate the many tools and perspectives at their disposal.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 03:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 03:30 PM

Workshop: Inventing the Future With Continuous Foresight

Marty Resnick, Sr Director Analyst, Gartner

No individual technology on its own will drive the future and digital transformation. Application leaders need to acquire the ability to connect the dots in order to see their true impact and the realistic possibilities of innovation and emerging technologies. This goes beyond short-term innovation frameworks and emerging tech radars. This session will introduce and walk through Gartner’s Strategic Foresight Framework for innovation and choosing emerging technologies that are right, at the right time, for your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:00 PM|Monday, May 18, 2020 04:45 PM

Ask the Expert: Advanced D&A: What Is on the Horizon for Leading Organizations?

Frank Buytendijk, Distinguished VP Analyst, Gartner

What are leading organizations in data and analytics considering for their future in D&A? See what is on the horizon of D&A by learning from what others are doing.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:15 PM|Monday, May 18, 2020 05:45 PM

Workshop: Building a World-Class Elevator Pitch to Drive Improved Communication Outcomes

James McGovern, Sr Director Analyst, Gartner

When improperly communicated, EA efforts generate confusion and can damage morale. In this workshop, we will provide a framework for EA leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for EA leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:30 PM

The Foundation of Data Science and Machine Learning: Delivering Value in the Age of AI

Frank Buytendijk, Distinguished VP Analyst, Gartner

This session will provide a high-level introduction to data science and machine learning and their proper function in a data-driven organization. Content will include hype vs. reality, key trends, proven use cases and an overview of leading technologies. How do data science and machine learning fit within both the organization’s analytics and AI strategies? What are the early steps data and analytics leaders should take to invest in data science and machine learning? What do successful data science and machine learning initiatives look like?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:45 PM

Technical Insights: Adopting Agile? Do What the Successful Agile Teams Do

Bill Holz, VP Analyst, Gartner

The drive to accelerate product delivery has increased the urgency for adopting agile methods. In a rush to be productive, technical professionals commonly neglect the innumerable years of combined real-world agile experience and guidance available to them: Adopting agile like no one else has ever successfully adopted it before. Failure to leverage this wealth of knowledge and experience can leave you lost in an agile wilderness — with no guidance on how to safely more forward. This session will present the findings from three years of Gartner’s Agile in the Enterprise survey to help attendees understand what other organizations have done to not only survive agile adoption, but to also succeed.

● What technical practices lead to success?

● What behaviors and culture changes are essential?

● What is the impact of Enterprise Agile Frameworks on adoption?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

Halfway to Star Trek: A Professional's Guide to Predicting the Future

Leigh McMullen, Distinguished VP Analyst, Gartner

In this light and entertaining session, Gartner analyst and futurist, Leigh McMullen uses the "Half Way to Star Trek" scenario to illustrate a method for predicting and rapidly responding to the future based on proven concepts from the Military Effects Based Operations planning doctrine.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

How to Assess the Business Impact of Emerging Technologies

Brian Burke, Research VP, Gartner

Digital business is driven by a wave of emerging technologies that are maturing at the same time. The challenge is to understand the potential impact of these technologies on your industry and the opportunities for your organization. This presentation will reveal how to assess the maturity of emerging technologies in different business scenarios and how to plan your technology innovation investment portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success (Repeat)

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals (Repeat)

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

“Fail-fast” may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Creating Executive Patience for Digital Transformation

Kristin Moyer, Distinguished VP Analyst, Gartner

Volatile conditions make it more challenging than ever for executives to invest with patience. Many promising transformation initiatives are cut too soon because they usually take years to achieve net positive financial results. Enterprise architects should create executive patience to get past three danger points.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 04:00 PM

Workshop: Building a World-Class Elevator Pitch to Drive Improved Communication Outcomes (Repeat)

James McGovern, Sr Director Analyst, Gartner

When improperly communicated, EA efforts generate confusion and can damage morale. In this workshop, we will provide a framework for EA leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for EA leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

Enterprise Architecture in an Economic Downturn

Saul Brand, Sr Director Analyst, Gartner

When the stock market is always going up, and your company is growing, EA’s relevance is never in doubt. What happens when the economy slows? When the emphasis is “expense management”? When solution architects get subsumed into project teams? Can EA survive? What can you do to stay relevant?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

What EA Leaders Need to Know About the Everything Customer

Don Scheibenreif, Distinguished VP Analyst, Gartner

Technology has created the everything customer. Customers want conflicting things at the same time, for example, to be connected and left alone. But how can you serve this type of customer effectively? In this presentation, we will explore the dynamics of customers and technology and what you can do as an EA or technology innovation leader to win with the everything customer.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

How To Build Alignment, Commitment And Engagement For Change

Derek Miers, Sr Director Analyst, Gartner

Regardless of the long-term change objectives – whether customer experience, technological or operating model focused – real change relies on engaging colleagues and creating alignment. EAs can help facilitate change and drive collaboration using engagement tools that build the appetite for change, encourage ownership of the change agenda, and overcome the constraints of organizational silos.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

Demystifying the Four Personas of the CTO

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

CTOs help manage the complexity resulting from organizations’ efforts to exploit digital business transformation. Gartner has identified four CTO personas in end-user organizations. CTOs can use these personas to understand how to adapt their responsibilities and competences to their organization’s digital business demands. These personas can also help CTOs to plan their career path.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 03:05 PM|Sunday, May 17, 2020 03:50 PM

Tutorial — Starting and Restarting EA in 100 Days

Philip Allega, VP Analyst, Gartner

Your first 100 days are critical when starting or restarting an EA practice. Find out what’s important to do and be aware of

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 04:10 PM|Sunday, May 17, 2020 04:55 PM

Setting the Benchmark Criteria for Your Enterprise Architecture and Technology Innovation Leaders

Philip Allega, VP Analyst, Gartner

The EA role is not a commodity for comparison. Determining what EA you will use for whom, to make what kind of decision and when will depend upon your IT organization archetype, skills, maturity, and perceptions of span of control and span of influence. Challenges to overcome include long-lived misconceptions of EA. This session will help you recast EA given your desires and constraints.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Sunday, May 17, 2020 04:10 PM|Sunday, May 17, 2020 04:55 PM

Tutorial: A CTOs Guide to Containers, Kubernetes and Microservices

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Containers can enable the transition to a service-based architecture, which is scalable and agile. Kubernetes has emerged as the de facto standard for orchestrating these services. This session will look at the business value of deploying microservices infrastructure and offer recommendations on best practices to implement and vendors to choose.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:00 PM

Ask the Expert: TechInsights — Designing a Modern CRM Architecture

Jeffery Skowron, Sr Director Analyst, Gartner

Modern CRM spans multiple applications and customer touchpoints. Successful implementations require an architecture that promote consistency across channels for both customers and business users. This sessions will be a discussion around the four areas that make up this architecture (UI/UX, functionality, data and integrations) as well as strategies for bridging CRM application silos.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:00 PM

Ask the Expert: Improving Collaboration Between EA and Security Leaders

James McGovern, Sr Director Analyst, Gartner

EA and SRM must work together to improve cybersecurity, yet different objectives and cultures can make it challenging to work together well. Join other EA leaders to explore what practices are most effective for addressing topics such as threat modeling, communicating risk effectively and incorporating security guidance throughout the SDLC.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:15 AM|Monday, May 18, 2020 12:45 PM

Workshop: How to Select the Right Low-Code Tool for the Job

Kyle Davis, VP Analyst, Gartner

Hundreds of low-code tools claim to do very similar things. How do application leaders ensure that the right tools are selected for the use cases that you need to address? Come join this workshop for a Gartner framework to help determine the right tool for the job.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

Hiring Enterprise Architects — What You Should Know

Recruiting, hiring and staffing for EA is a challenge. What are we seeing clients do, what are clear best practices, and what specifically should you do to recruit and retain enterprise architects faster?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 11:30 AM|Monday, May 18, 2020 12:00 PM

The Future of Cloud Computing: Distributed Cloud

David Smith, Distinguished VP Analyst, Gartner

A distributed cloud refers to the distribution of public cloud services to different locations outside the cloud providers' data centers while the originating public cloud provider assumes responsibility for the operation, governance, maintenance and updates. This represents a significant shift from the centralized model of most public cloud services and will lead to a new era in cloud computing.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Process Mining — A Must-Have Tool for Hyperautomation

Marc Kerremans, VP Analyst, Gartner

Hyperautomation is a strategic technology trend for executing and scaling digital transformation, AI capabilities and new forms of automation, such as RPA. Process mining or automated process discovery and analysis creates visibility and understanding, and helps EA/TI leaders boost the efficiency, effectiveness and value of these initiatives to attain targeted business outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 02:45 PM

Machine Learning and AI in Production Applications: Moving Beyond the Science Project

Fintan Ryan, Sr Director Analyst, Gartner

Only 14% of machine learning and artificial intelligence projects become part of a production application (Gartner 2019 CIO Survey). In this session you will learn the techniques to bring ML and AI to your production applications at scale.
This session will include a demo of integrating a machine learning model into a production application, updating the model from a data science pipeline, and monitoring the model in production.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 02:00 PM|Monday, May 18, 2020 03:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:00 PM|Monday, May 18, 2020 04:45 PM

The Business Architecture Deliverables Every Organization Must Have to Guide Strategy, Investment and Execution

Saul Brand, Sr Director Analyst, Gartner

To become more relevant to business leaders and earn a seat at the strategy table, EA practitioners must use key business architecture deliverables to bridge the gap between strategy formulation, investment decision-making and execution. In this session, we examine why and how EA practitioners can exploit key business architecture deliverables.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:00 PM|Monday, May 18, 2020 04:45 PM

Delivering End-to-End Data Architectures in AWS, Azure and GCP

Sanjeev Mohan, VP Analyst, Gartner

Cloud platforms provide new opportunities to architect for the most complex data management use cases such as logical data warehouse, streaming analytics and data science. This session delves into components of Amazon Web Services, Microsoft Azure and Google Cloud Platform to build reference architectures that are designed to meet your batch, real-time and advanced analytics needs.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:15 PM|Monday, May 18, 2020 05:45 PM

Workshop: Using SIPOC to Create EA Services

Philip Allega, VP Analyst, Gartner

This workshop explores a wireframe to develop EA services, bringing clarity to EA as a management consultancy. Attendees will have the opportunity to create their own EA services, tell stories to vet their appetite, and identify metrics to demonstrate success. Derivative uses to support engagement, define EA value, and support tool purchase and use will round out the session.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 04:15 PM|Monday, May 18, 2020 05:45 PM

Workshop: Building a World-Class Elevator Pitch to Drive Improved Communication Outcomes

James McGovern, Sr Director Analyst, Gartner

When improperly communicated, EA efforts generate confusion and can damage morale. In this workshop, we will provide a framework for EA leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for EA leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:30 PM

Never Mind the Robots, It’s the People You Have to Worry About

Marcus Blosch, VP Analyst, Gartner

As we invent ever more clever technologies there is always the risk that they will go out of control. Science and engineering have little to say on values and ethics. But as our technology becomes more sophisticated, we need to be clearer about the values and ethics, and architect those in to our technologies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, May 18, 2020 05:00 PM|Monday, May 18, 2020 05:45 PM

Technical Insights: Adopting Agile? Do What the Successful Agile Teams Do

Bill Holz, VP Analyst, Gartner

The drive to accelerate product delivery has increased the urgency for adopting agile methods. In a rush to be productive, technical professionals commonly neglect the innumerable years of combined real-world agile experience and guidance available to them: Adopting agile like no one else has ever successfully adopted it before. Failure to leverage this wealth of knowledge and experience can leave you lost in an agile wilderness — with no guidance on how to safely more forward. This session will present the findings from three years of Gartner’s Agile in the Enterprise survey to help attendees understand what other organizations have done to not only survive agile adoption, but to also succeed.

● What technical practices lead to success?

● What behaviors and culture changes are essential?

● What is the impact of Enterprise Agile Frameworks on adoption?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 07:00 AM|Tuesday, May 19, 2020 08:00 AM

Public Sector Breakfast: Combat Mindset for the Marketplace

Captain Chad Fleming, Retired U.S. Army Captain,

In today’s ever changing fast paced world, your mindset is the only thing that separates you from being ordinary or extraordinary! Through my life experience’s as an entrepreneur, former member of an Elite Special Operations Unit, and one of the first amputees to return to combat I bring a different outlook on getting your mind right. Whether you believe it or not, everyday you go to work you’re in a battle. The competition is your enemy, you can’t become “comfortable” because comfortable turns into complacency. I will initiate challenges to everyone during the presentation in order to make them think on a different level and embrace the Combat Mindset.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

EA Guide to RPA — From Hype to Reality

Frances Karamouzis, Distinguished VP Analyst, Gartner

Hyperautomation is one of Gartner’s top ten technology trends. RPA is one of the most highly discussed areas within hyperautomation across all industries and geographic markets (as evidenced by its ranking as the highest growth software category across all of Gartner at 60%, search terms and inquiries). It has been growing with double digit rates for 20 quarters in row. However, there is a lot of hype and most importantly the misuse of RPA. Here we provide the EA’s guide to RPA — everything you need to know to cut through the hype.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

Halfway to Star Trek: A Professional's Guide to Predicting the Future

Leigh McMullen, Distinguished VP Analyst, Gartner

In this light and entertaining session, Gartner analyst and futurist, Leigh McMullen uses the "Half Way to Star Trek" scenario to illustrate a method for predicting and rapidly responding to the future based on proven concepts from the Military Effects Based Operations planning doctrine.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

How to Assess the Business Impact of Emerging Technologies

Brian Burke, Research VP, Gartner

Digital business is driven by a wave of emerging technologies that are maturing at the same time. The challenge is to understand the potential impact of these technologies on your industry and the opportunities for your organization. This presentation will reveal how to assess the maturity of emerging technologies in different business scenarios and how to plan your technology innovation investment portfolio.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM

Ask the Expert: The Good, the Bad and the Ugly About No-Code and Low-Code Platforms

Kyle Davis, VP Analyst, Gartner

Low-code, no-code and high-productivity application platforms are providing application development teams advantages in delivering solutions faster for the business. While the advantages are real, there are plenty of pitfalls to be aware of when implementing these platforms. Come to this session equipped with your questions about these types of platforms, how they differ from other application platforms and how companies are successful in delivering solutions on these platforms.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success (Repeat)

Jackie Fenn, Distinguished VP Analyst, Gartner

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 12:30 PM

Workshop: Containers and Kubernetes 101 — Mastering the Fundamentals (Repeat)

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and Kubernetes has witnessed immense interest in enterprise IT over the past 24 months. In this session, innovation leaders will learn about the potential impact containers will have on their IT environment, identify strategic vendors and understand how they need to rethink current architectural approaches.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Jackie Fenn, Distinguished VP Analyst, Gartner

“Fail-fast” may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Cloud Strategy Cookbook

David Smith, Distinguished VP Analyst, Gartner

The top question in cloud computing is “How do we build a comprehensive cloud strategy?” CIOs and enterprise architects struggle with prioritization and creating a strategy to ensure cloud success. This session takes a “cookbook approach” to:
● Cloud strategy in the context of your overall strategic planning
● How to structure a cloud strategy
● Principles that will guide you to that goal

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 03:15 PM

Human-Centric Design — Put People at the Heart of Your Digital Innovation

Marcus Blosch, VP Analyst, Gartner

Digital innovation is often focused on creating new services and experiences for customers, internal and external. In this session we’ll explore how to use a design-thinking approach to put people at the heart of digital innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 04:00 PM

Workshop: Using SIPOC to Create EA Services (repeat)

Philip Allega, VP Analyst, Gartner

This workshop explores a wireframe to develop EA services, bringing clarity to EA as a management consultancy. Attendees will have the opportunity to create their own EA services, tell stories to vet their appetite, and identify metrics to demonstrate success. Derivative uses to support engagement, define EA value, and support tool purchase and use will round out the session.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 02:30 PM|Tuesday, May 19, 2020 04:00 PM

Workshop: Building a World-Class Elevator Pitch to Drive Improved Communication Outcomes (Repeat)

James McGovern, Sr Director Analyst, Gartner

When improperly communicated, EA efforts generate confusion and can damage morale. In this workshop, we will provide a framework for EA leaders to improve (or create) 30-second elevator pitches using Gartner’s own techniques! This is a very rare opportunity for EA leaders to test and validate their pitch with peers outside their company creating new connections at this conference and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

What EA Leaders Need to Know About the Everything Customer

Don Scheibenreif, Distinguished VP Analyst, Gartner

Technology has created the everything customer. Customers want conflicting things at the same time, for example, to be connected and left alone. But how can you serve this type of customer effectively? In this presentation, we will explore the dynamics of customers and technology and what you can do as an EA or technology innovation leader to win with the everything customer.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

Reshaping the EA Team: Tactics to Grow the Talent You Need for Enterprise Architecture

Miles Gibson, VP, Advisory, Gartner

A good enterprise architect is hard to find! Today Heads of EA not only have to draw from a short labor supply, but they also must contend with the reality that the EA function is transforming in response to internal and external pressures. This session shares best practice case studies on how to rethink what it means to become an enterprise architect in 2020 and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, May 19, 2020 03:30 PM|Tuesday, May 19, 2020 04:15 PM

How To Build Alignment, Commitment And Engagement For Change

Derek Miers, Sr Director Analyst, Gartner

Regardless of the long-term change objectives – whether customer experience, technological or operating model focused – real change relies on engaging colleagues and creating alignment. EAs can help facilitate change and drive collaboration using engagement tools that build the appetite for change, encourage ownership of the change agenda, and overcome the constraints of organizational silos.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.
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