Frances Karamouzis

Frances Karamouzis

Distinguished VP Analyst
Frances Karamouzis is the Group Chief of Research for IT Leaders and GTP. She is also a Distinguished VP Analyst in Gartner's Research and Advisory Group focusing on Artificial Intelligence, Hyperautomation (inclusive of RPA and decision modelling) as well as the business and IT services to drive outcomes. Ms. Karamouzis is focused on research that addresses strategic planning, evaluations, business cases and service delivery capabilities, as well as disruptive trends.

Ms. Karamouzis has appeared and/or contributed to reports showcased on 60 Minutes, CNN, CNBC, PBS, Business Week, Forbes and the Council for Foreign Relations.

Ms. Karamouzis earned a bachelor's degree in International Business and Accounting from New York University. She has also completed her M.B.A. in Finance at New York University.
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Sunday, May 17, 2020 03:05 PM|Sunday, May 17, 2020 03:50 PM
Tutorial: EA Guide to HyperAutomation Strategy

Hyperautomation is one of Gartner's Top Ten Technology trends. It involves a myriad of disruptive technologies with variety of complexity and most importantly different levels of business process enablement. It ranges from RPA, Event procesing, iBPMS to DigitalOps and advanced algorithms leveraging machine learning. Here we discuss how to holistically and effectively engage with the business on concurrent initiatives with a results oriented HyperAutomation Strategy.

Tuesday, May 19, 2020 11:00 AM|Tuesday, May 19, 2020 11:45 AM
EA Guide to RPA — From Hype to Reality

Hyperautomation is one of Gartner’s top ten technology trends. RPA is one of the most highly discussed areas within hyperautomation across all industries and geographic markets (as evidenced by its ranking as the highest growth software category across all of Gartner at 60%, search terms and inquiries). It has been growing with double digit rates for 20 quarters in row. However, there is a lot of hype and most importantly the misuse of RPA. Here we provide the EA’s guide to RPA — everything you need to know to cut through the hype.

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