What do you predict for the future of work?
There are three underlying trends that we’re seeing that are changing the modern workplace. And while most organizations are aware of and thinking about these trends, they are also missing some important implications.
First, is that data is becoming more transparent within the organization, which changes the way HR will measure and evaluate employees. More importantly, this changes the way employees and candidates will measure and evaluate their employers and prospective employers. The HR function can no longer assume to be complete owners of information like salary data and employee satisfaction.
Second, of course, is the introduction of new technologies into the workplace, including those using AI. But while most organizations are (rightly) thinking about how these technologies will impact jobs, they are missing things like the ethics of decision-making when algorithms are at the center, or the impact on the role of managers when much of what they currently do gets automated.
And third is the global effort to reskill the workforce. As we all think about making our employees better prepared for emerging work, we are focusing primarily on on-the-job training. But we need to be thinking also about how the on-the-job opportunities will diminish as work gets less repetitive. The repetitive work will be done by the “robots,” so we need new techniques to enable rapid mastery of skills without as much “practice.”
These trends are of such importance that they’re embedded in the overarching “future of work” theme of the upcoming Gartner ReimagineHR Conference 2019, October 28 – 30, in Orlando, FL. We’re in a very exciting time for HR to lead the way in reimagining the future of work.