Heather Younger
Guest keynote

Heather Younger

CEO of Employee Fanatix
Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world’s leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her latest best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace.

A former attorney who worked for years in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation.
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Monday, August 22, 2022 / 05:15 PM - 06:00 PM PDT
Guest Keynote: How to Create a Culture of Listening

A culture of listening and employee feedback is crucial for organizational success as we prepare for the future of work. For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys. This keynote distills that knowledge into actionable insights that have been proven to lead to better employee engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
This keynote will demonstrate:
• How to practice active listening with those who look to them for guidance
• A listening process that will unlock valuable insights and deliver desired outcomes
• Characteristics needed to reach goals and create win-win scenarios at work

Join us to hear from Gartner experts and thought leaders.