Tuesday, March 21, 2023 / 04:30 PM - 05:00 PM CDT
Case Study: Seattle Children's Improves Quality of Life, Reduces Burnout with Access Management
When Dr. Chaudry came to Seattle Children's Hospital, he noticed access and authentication were a problem for clinicians. After process-mapping workflows and consulting experts, doctors, and nurses themselves, Dr. Chaudry determined the right solution. Through implementing password-less single sign-on, about 15 minutes typically spent interacting with technology were shaved off of each clinician's workflow, drastically improving their quality of life. They later implemented a similar multifactor authentication process for the electronic prescribing of controlled substances. This no-click access SSO method coupled with secure MFA improved employees' work-life balance, allowing them to focus more on patient care and less on technology, while enabling security and compliance. Further, these solutions together establish the core for holistic digital identity security. This session will discuss how streamlined identity and access management paves the way to comprehensive digital identity management. This approach lays the groundwork for zero trust and provides room for healthcare organizations to expand upon security from the inside out, with agility and efficiency.