Tricia Phillips

Tricia Phillips

Sr Director Analyst
Tricia Phillips is a Senior Director Analyst with the Secure Business Enablement team in Gartner Research for IT Leaders. Ms. Phillips' primary coverage focuses on user authentication with an emphasis on continuous and adaptive risk assessment to protect user experience and prevent advanced account takeover threats, as well as Electronic Signature technologies. Her background in digital payments, fraud prevention and identity proofing and corroboration informs her authentication research with a CX and operational focus as well as meeting compliance and regulatory requirements.
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Monday, March 14, 2022 / 12:30 PM - 01:00 PM PDT
Demystifying the State of User Authentication, 2022

User authentication is at the heart of account protection for both consumer and workforce use cases, but cutting through the noise about passwordless authentication, hardware tokens, and biometric authentication can be difficult. This session separates hype from the reality, theoretical from possible, and provides context of how to think about, and invest in, new user authentication technologies.

Wednesday, March 16, 2022 / 09:00 AM - 09:30 AM PDT
Your Face is Not a Secret, and Other Truths About Biometric Authentication

There are three categories of authentication factors--Knowledge, Possession, and Inherence. Many organizations dismiss the inherence category due to a fundamental misunderstanding about biometric authentication. This session will break down the benefits and complexities of biometric authentication to ensure that you are making a well informed decision to offer, or exclude this category of factors.

Wednesday, March 16, 2022 / 09:00 AM - 09:45 AM PDT
Ask the Expert: Is secure, simple, seamless user authentication possible?

Growing attacks on identity require strong, multi-factor user authentication, but diverse endpoints, complex application environments, and an unwillingness to add friction to the user experience can derail efforts to improve the security of user authentication. Bring your questions about trends and best practices for customer and employee user authentication to this session.

Wednesday, March 16, 2022 / 10:30 AM - 11:00 AM PDT
Outlook for Identity and Access Management

Identity and access management has reached a tipping point with the distribution of workforce and customer access. The decentralization of objects and assets demands a flexible and centralized response with a reliance on flexible orchestration, and policy enforcement which supports a low-friction, zero-trust approach.

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