Speaker Bio

Dr. Zafar Chaudry
Case study

Dr. Zafar Chaudry

Sr. Vice President and Chief Digital and Information Officer
Dr. Zafar Chaudry has been Chief Information Officer and Senior Vice President of Seattle Children's since November 06, 2017. He was promoted to Chief Digital Officer and Chief Information Officer in 2021. Through his role, he provides vision and leadership for the development of technology initiatives and enterprise-wide information systems and services for Seattle Children’s. His goal is to enable clinicians with the best technology to deliver safe and excellent care to our patients.
Dr. Chaudry, who began his career as a physician, has more than 30 years of experience in all aspects of information technology. His background includes work in both healthcare and corporate settings in the U.S., Australia, Western Europe, and the U.K., in enterprise infrastructure development; business intelligence; unified telecommunications; and implementation of health care information and electronic medical record systems. He previously served as Chief Information Officer at Cambridge University Hospitals in the United Kingdom. Prior to Cambridge University Hospitals, he served as Global Research Director at Gartner. He also served as Chief Information Officer at the Liverpool Women's and Alder Hey Children's Hospitals in the U.K.; Consulting Editor for Hospital Information Technology Europe Magazine; Information Technology Strategist for the Vision4Children Pediatric Charity in the U.K. and Teaching Faculty at the City Colleges of Chicago.
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Tuesday, March 21, 2023 / 04:30 PM - 05:00 PM CDT
Case Study: Seattle Children's Improves Quality of Life and Reduces Burnout with Imprivata Digital Identity Management

When Dr. Chaudry came to Seattle Children's Hospital, he noticed access and authentication were a problem for clinicians. After process-mapping workflows and consulting experts, doctors, and nurses themselves, Dr. Chaudry determined the right solution. Through implementing password-less single sign-on, about 15 minutes typically spent interacting with technology were shaved off of each clinician's workflow, drastically improving their quality of life. They later implemented a similar multifactor authentication process for the electronic prescribing of controlled substances. This no-click access SSO method coupled with secure MFA improved employees' work-life balance, allowing them to focus more on patient care and less on technology, while enabling security and compliance. Further, these solutions together establish the core for holistic digital identity security. This session will discuss how streamlined identity and access management paves the way to comprehensive digital identity management. This approach lays the groundwork for zero trust and provides room for healthcare organizations to expand upon security from the inside out, with agility and efficiency.

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