Agenda
Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.
This track explores the balance between ensuring operational stability and embracing disruptive influences.
This track explores how to meet your organization’s stakeholder and business needs for cloud by creating and developing a strategy and roadmap of how to enable and exploit cloud and demonstrate value.
This track explores using a product-focused mindset, infrastructure as code and aggressive automation to develop platforms that empower the anywhere business.
This track focuses on how operations teams maintain, administer and support centralized, distributed, and cloud operations practices and technologies.
This track focuses on how organizations can integrate, deploy and operate edge systems to enable the anywhere business.
This track focuses on guiding I&O leaders in securing and defending their increasingly anywhere organizations from exposures and threats, while integrating security, recovery and compliance best practices.
This track focuses on the changing face of I&O, the people and culture issues, the rapidly developing skill and competency requirements and the evolving role of the leader.
This track focuses on how to optimize operational costs at the edge, cloud and on-premises while maximizing value for the anywhere business.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining or building new data centers. In this session, we will cover the key actions and commitments I&O leaders are doing to make their data centers climate neutral in the next years.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Simon Richard, VP Analyst, Gartner
Flexible, secure, and reliable service connectivity and communications is a key challenge for modern applications. Technologies like Service meshes are expanding beyond Kubernetes clusters and containers, to control service-to-service connectivity. This presentation will discuss how I&O can deploy and deliver service-centric networking to simplify networking for the application teams.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Andrew Lerner, VP Analyst, Gartner
This session covers innovative and disruptive technologies that will shape the future of networking and empower the anywhere business. We separate hype from reality while profiling emerging network technologies and cool vendors. Topics covered include SASE, NaaS, Multicloud Networking, NetDevOps, Zero Trust, and others. We describe the benefits and risks of the technology, make pragmatic recommendations, and provide specific predictions regarding adoption.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Julia Palmer, VP Analyst, Gartner
This Ask the Expert session will answer all of the questions about innovation in block, file and object storage as well as hyperconverged and integrated systems.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment, but what they are doing with your data once exfiltrated. Finally, we will also provide current data on the financial impact of a ransomware attack.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Bill Menezes, Director, Advisory, Gartner
LEO satellites can extend cellular coverage, using existing smartphones, to create connectivity which reaches to the edge of the Earth, at very low cost. Remote workers will have reliable connectivity, and remote customers will have elevated expectations. This session will cover the technologies involved, the operators behind them, to establish when this will happen, and how business can best take advantage of if.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
David Smith, Distinguished VP Analyst, Gartner
By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.
Wednesday, December 07, 2022 / 11:00 AM - 11:45 AM PST
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Attendees will be given the opportunity to ask their questions about ransomware and what they need to do to actively combat it.
Wednesday, December 07, 2022 / 12:30 PM - 12:50 PM PST
Autumn Stanish, Principal Analyst, Gartner
I&O leaders are uniquely positioned in 2022 to enable the distributed workplace by leading innovation through workplace infrastructure technologies. This presentation on our Hype Cycle will evaluate the critical digital workplace infrastructure required to allow workers to remain connected and productive in new hybrid-work models.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Tony Iams, VP Analyst, Gartner
Cloud-native infrastructure makes components such as orchestration, clustering and service catalogs part of the infrastructure foundation. It is usually based on Kubernetes, which will become ubiquitous as it is increasingly used to support distributed cloud and edge computing. This session will provide guidance for adapting development and operations practices to best leverage cloud-native infrastructure as it evolves.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Autumn Stanish, Principal Analyst, Gartner
As stakeholder pressures to reduce the environmental footprint of IT continue to grow, I&O leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for I&O sustainability will provide a framework for identifying where to start, what to measure and how to position the I&O organization for a sustainable future.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Thomas Lintemuth, VP Analyst, Gartner
Zero trust is one of the hottest terms. Come and ask your questions and get vendor neutral answers that can assist you with cutting through the noise.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Tom Cipolla, Sr Director Analyst, Gartner
UEM, DaaS, modern management, analytics, automation, immersive technologies! Making sense of the future of digital workplace infrastructure and operations can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
Autumn Stanish, Principal Analyst, Gartner
Digital workplace infrastructure generally constitutes over half of an enterprise's IT's carbon emissions and e-waste production. I&O leaders need to make strategic sourcing and design decisions around the types of endpoints they use and how they use them. In this session, we will discuss different strategies and opportunities for reducing emissions and waste reduction of digital workplace infrastructure.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
Jonathan Forest, Sr Director Analyst, Gartner
AI Networking is a newer topic that is related and a subset of AIOps. There is increasing hype with offerings in the market, but what is it? What problems do they solve? Are the solutions mature? Should I make buying decisions based on these offerings? We will discuss those questions and more in this session and also talk about what we see going forward in this market.
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Gartner's top strategic technology trends for 2023 provide a vital input to any long-term I&O strategy. This session will provide attendees with the ability to deep dive into specific trends, and get answers to the questions that matter most to them.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy costs are rising and stakeholder pressures on sustainability of enterprises are growing. Infrastructure and operations leaders will be challenged to reduce energy costs and contribute to the sustainability objectives of the enterprise. In this session, we will present a framework for identifying where to start, what to measure and how to deliver an energy efficient, sustainable digital infrastructure.
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
David Smith, Distinguished VP Analyst, Gartner
By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Tony Iams, VP Analyst, Gartner
Multiple abstractions are available for running applications in the cloud, including VMs, containers and serverless platforms. Each of these approaches has trade-offs in terms of compatibility, flexibility and efficiency. This session will present guidelines for selecting the virtualized compute method that will provide the most agile infrastructure for a particular application.
Tuesday, December 06, 2022 / 11:00 AM - 11:45 AM PST
David Smith, Distinguished VP Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan is critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation, with many others in between. This session brings all the ingredients together to enable the right journey for you.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Dennis Smith, VP Analyst, Gartner
This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Jonathan Forest, Sr Director Analyst, Gartner
In this session, we will discuss how organizations should connect users and branch locations to cloud workloads. Specifically, we will focus on "to the cloud" networking (cloud onramp) reviewing use cases, architectures as well as do's and don'ts when making buying decisions. Since not all solutions are created equal, it is important to select the right architecture for the appropriate use case(s).
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Julia Palmer, VP Analyst, Gartner
I&O leaders are implementing hybrid cloud infrastructure to support storage modernization initiatives to deliver agility, mobility and improved operational efficiency and resiliency. This presentation will discuss approaches, use cases, technologies, vendors and best practices to prepare your storage to be delivered anywhere: in the public cloud, at the edge or in the data center.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Ken Rothenberger, Sr Director, Advisory, Gartner
The intersection between CCOE and SPVM teams is a shared understanding of the need to balance business agility, cost management and risk management in an optimized, economical manner. Cloud economics help organizations identify appropriate weighting of competing criteria for maximum delivery of value to the business.
Wednesday, December 07, 2022 / 12:30 PM - 01:15 PM PST
David Smith, Distinguished VP Analyst, Gartner
In this session, you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Julia Palmer, VP Analyst, Gartner
Hyperconverged infrastructure has become the default in the data center and at the edge. But now it competes with "distributed cloud" offerings from the Big Three hyperscalers. Join us for an in-depth, head-to-head comparison of the HCI market leaders (Microsoft Azure Stack HCI, Nutanix and VMware) and their cloud-tethered rivals (AWS Outposts, Google Anthos and Microsoft Azure Stack Hub).
Wednesday, December 07, 2022 / 04:00 PM - 04:20 PM PST
David Smith, Distinguished VP Analyst, Gartner
Cloud computing continues to be one of the most hyped terms in the history of IT. Its hype transcends the IT industry and has entered popular culture, which has further increased hype and confusion around the term. In fact, cloud computing hype is literally “off the charts,” as Gartner’s Hype Cycle does not measure the amplitude of hype (meaning that a heavily hyped term such as cloud computing rises no higher on the Hype Cycle than anything else).
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
David Wright, Sr Director Analyst, Gartner
Multicloud is widely adopted by +75% of organizations. However, the benefits derived from multicloud adoption quite often don't compensate the challenges and complexity of multicloud architectures and management. This session will provide an overview of the main benefits and drawbacks of multicloud adoption.
Wednesday, December 07, 2022 / 04:00 PM - 04:45 PM PST
Tony Iams, VP Analyst, Gartner
Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.
Thursday, December 08, 2022 / 11:00 AM - 11:20 AM PST
Julia Palmer, VP Analyst, Gartner
IT leaders are looking to deliver cost-effective, scalable, flexible storage platforms for growing amounts of unstructured data. This research helps I&O leaders to assess the key attributes, vision and execution of distributed file systems and object storage vendors.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
David Wright, Sr Director Analyst, Gartner
This session will answer questions about the main benefits and drawbacks of multicloud adoption.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
David Wright, Sr Director Analyst, Gartner
Many I&O leaders adopt a general-purpose hyperscale cloud provider for all their needs, never realizing that specialty providers not only exist but may be their best option in certain situations. Who are these players, and when should you consider them? This session offers a tour through the specialty public cloud market and a simple way to determine when a specialty provider is the right choice.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Autumn Stanish, Principal Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Chris Saunderson, Sr Director Analyst, Gartner
I&O teams are using IaC pipelines to improve cycle time of delivering infrastructure services. These platforms become critical products for both internal and external customers and need to be evolved and maintained just like any other software products. Platform engineering teams need to integrate testing into their IaC pipelines to reduce the toil involved in testing after updates and upgrades of the platform components.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Site reliability engineering (SRE) is a collection of practices used to design and operate scalable resilient systems, it is a tough practice to implement. This session will cover steps to start and evolve the practice including:
1. What is SRE, and how is it different from traditional ops?
2. How to start and evolve the practice?
3. SRE role?
4. SRE practice?
5. SRE operating model?
6. Skills?
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Simon Richard, VP Analyst, Gartner
Organizations want to use Infrastructure as Code (IaC) to automate their network, but the associated technology and processes are overwhelming. This presentation proposed an IaC framework, which starts small but ultimately automates the full lifecycle, including testing.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Learn from peers how they implement SRE practice, operating models and engagement models and success stories. Share experiences, what worked, what didn't and common pitfalls.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Aaron Harrison, Director, Advisory, Gartner
Enable developer autonomy through platform teams. Learn how adidas' central platform engineering team at adidas offers standardization of common activities as an attractive, value-add service that enables product teams to create high-quality solutions faster, without reducing their autonomy in higher value activities.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
In a world where infrastructure is perceived as an interchangeable commodity, the reality is anything but that! IT operations team face a wider array of infrastructure choices - and challenges in terms of how to effectively operate them - today than they ever have before. Come to this session to learn about Gartner's roadmap for infrastructure (on-premises and in the cloud) and how to plan your operations and evolution over the next five years.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.
Wednesday, December 07, 2022 / 12:30 PM - 01:15 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Platform ops is an approach to scaling DevOps that involves dedicating a team to the delivery of a shared self-service or API-accessible platform. This session will cover the three critical keys to success: roles, skills and training.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility this roundtable session is aimed at discussing the challenges folk are facing and how they are addressing those concerns.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Developers want access to self-service environments — including self-service access to production so they can drive continuous deployment through CI/CD pipelines. However, empowering developers with self-service shouldn't mean I&O simply abandons production operations. We'll explore organizational models that strike the right balance between "Dev" and "Ops" and offer well-governed self-service.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Dennis Smith, VP Analyst, Gartner
Containers continue to be a popular topic throughout IT. This session will look at the current state of container adoption and also where it is headed in the future. Among the topics covered will be vendor solutions, associated technologies (e.g., Kubernetes, Service Mesh, etc.), use cases, deployment challenges, and how containers fit into the overall cloud-native area.
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
Infrastructure and operations leaders frequently see automation as the end-state, rather than the enabler of value. This session will challenge the ways in which automation is viewed and offer practical guidance on how to guide your automation journey to business value.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Tony Iams, VP Analyst, Gartner
Kubernetes enables developers and operations to work together more efficiently. Successful deployment of a Kubernetes-based platform will depend on the adoption of practices such as DevOps and Platform ops. This session will review best practices for delivering Kubernetes-based platforms with a product approach in support of modernization and automation initiatives.
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
This session provides the answers to the common questions about SRE practice and role.
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
Connect with your peers and share insight, success stories, approaches to adopt, and pitfalls to avoid.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Andrew Lerner, VP Analyst, Gartner
This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.
Tuesday, December 06, 2022 / 11:00 AM - 11:20 AM PST
Mrudula Bangera, Director Analyst, Gartner
The world of Application Performance Monitoring (APM) is changing! This year's Magic Quadrant now includes Observability. Attend this talk to find out more about the changing vendor landscape, and catch up on the latest trends in understanding your critical application and service performance.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Tom Cipolla, Sr Director Analyst, Gartner
Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past two years. In this session we will provide the top 15 ways to improve DEX.
Tuesday, December 06, 2022 / 12:30 PM - 12:50 PM PST
Julia Palmer, VP Analyst, Gartner
Next-generation primary storage strategies are shaped by hybrid platform initiatives, IT SLA requirements, artificial intelligence for IT operations (AIOps), software-defined storage and consumption-based sourcing models. I&O leaders must be aware of alternative platform strategies and core vendor technologies used in the transition from sourcing product features to as-a-Service SLA demands.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Matt Brasier, Sr Director Analyst, Gartner
This session establishes some of the governance principles required for successful RPA adoption and how these principles lay the groundwork for additional automation practices. We will explore the relationships between adjacent automation technologies and how we can establish differentiation and demand between tools. This session is targeted at I&O professionals who might already be supporting an RPA platform or facing demand to expand their ability to respond to automation requests.
Tuesday, December 06, 2022 / 12:30 PM - 01:15 PM PST
Joe Rogus, Principal, Advisory, Gartner
Many clients struggle to manage the need to integrate their ITSM function with their agile colleagues creating tension and confusion over roles and responsibilities. This session will allow leaders to raise and discuss their issues and concerns in this space.
Tuesday, December 06, 2022 / 12:30 PM - 01:15 PM PST
Fintan Quinn, Director Analyst, Gartner
Successful implementation of a data protection strategy requires a clear understanding of what goes into protecting and recovering your data. This session offers a follow-up opportunity to gain that clear understanding and go deeper on topics covered in the data protection strategy breakout.
Tuesday, December 06, 2022 / 02:30 PM - 02:50 PM PST
Lisa Pierce, VP, Advisory, Gartner
This session focuses on the third year of the Gartner Magic Quadrant and Critical Capabilities for Managed Network Services. The MNS market consists of global providers of managed network services (MNS) that provide operational service management of enterprise networks for Managed LAN/WLAN, managed SD-WAN and Managed WAN services.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Data centers are quickly evolving and morphing. New trends and initiatives focusing on sustainability, infrastructure platforms, automation, and modernization are enabling the delivery of great business value - faster and better than ever before. This session will enable IT leaders to develop data center strategies and present its future evolution to executive leaders, peers and teams.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
George Spafford, VP Analyst, Gartner
This ask the expert session is a chance for you to ask an analyst your questions about how to start, scale or overcome obstacles relating to blameless postmortems. Blameless postmortems can be an effective means to investigate an incident, learn, and reduce both the odds and impact of recurrence.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
Roger Williams, VP Analyst, Gartner
Digital business demands resilient, adaptable infrastructure; however, uncontrolled technical debt prevents infrastructure and operations leaders from meeting this requirement. In this session, we will answer your toughest questions on how to implement an effective infrastructure life cycle management practice that will make it easier to assess and govern obsolescence and technical debt.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Dennis Smith, VP Analyst, Gartner
Enterprise reliance on mainframe technology to host critical applications is far exceeding and will outlast the critical resources supporting the technology. What are I&O Leaders to do to head off this looming crisis? This session will investigate this topic.
Wednesday, December 07, 2022 / 11:00 AM - 11:20 AM PST
Michael Hoeck, Sr Director Analyst, Gartner
In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid and multi-cloud workloads, mitigating the impacts of ransomware and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Matt Brasier, Sr Director Analyst, Gartner
This session establishes a practical segmentation of AIOps solutions and then builds practical advice on how to leverage each class of solutions to capture realistic value from AIOps. This session is primarily targeted at I&O technical professionals that do not have excess data science resources and need to find practical ways to extract the value of AI within IT Operations.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Roger Williams, VP Analyst, Gartner
As the adoption of the public cloud is evolving, organizations are moving into the public cloud at an ever-increasing rate. Moving applications that are entry-level development and testing applications to mission-critical applications. This session discusses the common mistakes organizations make when implementing DR in the public cloud and approaches to avoid those mistakes.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
George Spafford, VP Analyst, Gartner
Customer journey maps (CJMs) can be a pragmatic means to understand what customers are looking for, what I&O is doing and where improvement opportunities exist. This session will cover the need for CJMs and how to start using them including a template to follow.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Mrudula Bangera, Director Analyst, Gartner
The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.
Wednesday, December 07, 2022 / 02:30 PM - 04:00 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
I&O leaders increasingly rely on automation to achieve greater speed, quality and efficiency but struggle to connect automation activities with business value creation. This workshop will provide I&O leaders with tools and techniques to measure the success of their automation initiatives and tell a clear value story to stakeholders and peers.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Ken Rothenberger, Sr Director, Advisory, Gartner
I&O leaders struggle to confidently find, implement, and sustain automation initiatives that move beyond low-hanging fruits to continuous and resilient returns on investments. This session will use case studies from progressive I&O functions to provide practical guidance for creating an adaptive automation approach that organically grows, connects and adjusts to changing conditions, and creates business value.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Jeffrey Hewitt, VP Analyst, Gartner
I&O leaders have little time, skills and budget to track emerging trends and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered include just-in-time infrastructure, management confluence, and career ladders to career lattices.
Thursday, December 08, 2022 / 12:30 PM - 12:50 PM PST
Michael Hoeck, Sr Director Analyst, Gartner
In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid and multi-cloud workloads, mitigating the impacts of ransomware and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
George Spafford, VP Analyst, Gartner
Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
Roger Williams, VP Analyst, Gartner
Digital business demands resilient, adaptable infrastructure; however, uncontrolled technical debt prevents infrastructure and operations leaders from meeting this requirement. In this session, we will share our recommendations on how to implement an effective infrastructure life cycle management practice that will make it easier to assess and govern obsolescence and technical debt.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Mohini Dukes, Sr Director Analyst, Gartner
The net worth of a business is determined by its network. 5G connectivity along with mobile edge compute is the foundation to the innovation and digitalization that distributed businesses require. Go beyond the hype and explore the value of 5G and private mobile networks in this session.
Tuesday, December 06, 2022 / 11:00 AM - 11:45 AM PST
Jonathan Forest, Sr Director Analyst, Gartner
In this session, we will answer questions about SD-WAN. We will answer both business and technical questions, recommendations in how to select vendors, discuss trends in the market, how we see buying decisions made, use cases addressed and more. This will be a far reaching session meant to answer your most pressing questions about SD-WAN.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.
Tuesday, December 06, 2022 / 12:30 PM - 01:15 PM PST
Mohini Dukes, Sr Director Analyst, Gartner
This session will enable attendees to converse with the expert on an array of edge related topics focusing specifically on the qualitative research findings from interviewing shining stars of the edge.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Paul DeBeasi, Distinguished VP Analyst, Gartner
The proliferation of edge devices has produced a torrent of unstructured, unbounded, time-ordered data. But many organizations struggle to provide the infrastructure that can produce business value from these edge data streams. In this session, we will explain the major infrastructure components of an edge stream processing system and describe a reference architecture.
Tuesday, December 06, 2022 / 04:15 PM - 04:35 PM PST
Andrew Lerner, VP Analyst, Gartner
A review of the recently published 2022 Magic Quadrant analysis focusing on SD-WAN providers.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Ken Rothenberger, Sr Director, Advisory, Gartner
Thinking of moving to the cloud as a migration effort is too simple. Organizations run into budget problems in migration when they do not properly account for all of the moving (and stationary) parts in their migration planning. Addressing WAN design, data migration, security and integration impacts as well as deployment methodologies will give you a complete picture of your migration costs.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Thomas Bittman, Distinguished VP Analyst, Gartner
Edge computing is changing the strategies of most IT vendors, and both existing vendors and startups are racing to fill technology gaps. Solutions will require partners that complement each other. For now, vendors are jockeying for position, markets are just forming up, some vendors will find a role, while others are squeezed out. We discuss the landscape today and in the future.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Mohini Dukes, Sr Director Analyst, Gartner
Modern business initiatives drive the need for data processing and analytics at the edge. This session offers step-by-step guidance on how to build an edge framework, progressing from business strategy to technology selection and architecture to deployment.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Paul DeBeasi, Distinguished VP Analyst, Gartner
The fourth industrial revolution, Industry 4.0, is forcing organizations to modernize their edge infrastructure by integrating IoT platforms. But platform complexity, use case variety, and legacy technology make this a daunting task. In this session will describe three common design patterns that will help organizations overcome IoT edge integration challenges.
Wednesday, December 07, 2022 / 02:30 PM - 02:50 PM PST
Andrew Lerner, VP Analyst, Gartner
A review of the recently published 2022 Magic Quadrant analysis focusing on SD-WAN providers.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Simon Richard, VP Analyst, Gartner
Emerging CDN Edge technology enables low latency serverless functions at the CDN edge. A variety of form factors can be deployed, including WASM, containers and utilities for managing state such as distributed key-value pair databases are also available. This presentation will address the different offerings, the use cases, and market maturity and how they can affect I&O.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Mohini Dukes, Sr Director Analyst, Gartner
Networking has become complex and outgrown traditional 'only here' models and instead has to enable connectivity from anywhere and for any digitalization initiatives. This session discusses how to architect modernized networks based on SD-WAN and SASE technologies for secure, distributed connectivity.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Julia Palmer, VP Analyst, Gartner
As data moves to the Edge and Cloud, I&O Leaders need a new approach for the Storage at the edge. In this research, we will discuss new use cases, requirements, technologies, trends and vendors that specifically address emerging needs for edge computing storage and data services
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
Jeffrey Hewitt, VP Analyst, Gartner
As the demand for edge computing solutions has grown, so has the need for smaller containment and support for the infrastructure that comprises those solutions. This has given rise to micro data centers. This presentation will provide a "top practice" approach in four simple steps to help evaluate and select the right micro data center offering for a given edge computing implementation.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Henrique Teixeira, Sr Director Analyst, Gartner
Identity and access management has reached a tipping point in the cloud with the distribution of workforce and customer access. The decentralization of objects and assets demands a flexible and centralized response with a reliance on flexible orchestration, and policy enforcement which supports a low-friction, zero-trust approach.
Tuesday, December 06, 2022 / 11:00 AM - 11:45 AM PST
Fintan Quinn, Director Analyst, Gartner
Organizations are increasingly aware of the threat posed by ransomware and are developing recovery strategies that will offer the best possible RTO. In this session, technical professionals can discuss the infrastructure and strategy they have in place for recovery from a cyber event or ransomware attack.
Tuesday, December 06, 2022 / 11:00 AM - 12:30 PM PST
Paul Furtado, VP Analyst, Gartner
Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Aaron Harrison, Director, Advisory, Gartner
Make it easy — adapt security hygiene into every step. Learn how to promote shared accountability and leverage agile tools into the security process. Scale their information security teams into DevOps by using a security champion/coach model.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Deepti Gopal, Director Analyst, Gartner
How do security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision for the future of the partnership between security and I&O.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Paul Furtado, VP Analyst, Gartner
Midsize organization need to secure their organizations from the same threats as their large enterprise cousins. However, they have to do it with limited resources and budget. Attend this session to learn from your peers the tools, techniques and governance practices being used to deliver "good enough" security for MSE.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Michael Hoeck, Sr Director Analyst, Gartner
A data breach is now more of a reality than a threat that can expose personal and corporate intellectual property. CIOs, CISOs and general counsel are teaming together to improve readiness for this reality. This session will provide insights into actionable and proactive steps to reduce exposure by establishing knowledge of your data to align with access expectations and life cycle management.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
Fintan Quinn, Director Analyst, Gartner
Recovery environments are a fundamental requirement of modern backup infrastructure, essential to the verification and recovery of data. This session will aim to answer the questions organizations have regarding the design and build of such environments to prioritize recovery.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Thomas Lintemuth, VP Analyst, Gartner
Associates are scattered regionally, nationally, even globally in the anywhere business. Ensure you have the right technology to connect these users to the applications so they can empower the anywhere business.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
William Dupre, Sr Director Analyst, Gartner
Traditional application security efforts often are reactive, incomplete and unsuccessful in achieving their goals — barriers preventing success in scaling AppSec programs and in keeping pace with the faster pace of development. In this session, we’ll provide insights on how to shift programs to a more proactive, risk-based foundation better adapted to modern application development efforts.
Wednesday, December 07, 2022 / 11:00 AM - 11:45 AM PST
Andrew Lerner, VP Analyst, Gartner
Secure access service edge (SASE) technologies securely connect users to applications, empowering the anywhere business. In this session, we'll get beyond vendor hype to explore real world stories as end-users will share their experiences regarding deployments of SASE. This includes the the convergence of networking and network security technologies such as SDWAN, firewall, secure web gateway and ZTNA.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Gunjan Gupta, Director Analyst, Gartner
Workplace and supplier diversity is at the forefront of organizations’ minds as well as the reduction of risk in disruptive times. Beyond the ethical and moral benefits, DEI can protect against an increasingly broad range of cyber attacks. We will discuss creating the business case for DEI, improving your DEI strategy with a one-page strategy template, securing DEI resources and operationalizing these processes
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Fintan Quinn, Director Analyst, Gartner
Organizations have had to rethink traditional backup infrastructure and invest in technology that provides the best chance of protecting corporate data and recovering from devastating cyber events. When designing your infrastructure for ransomware recovery, there are right ways and wrong ways to approach this. We will bust the myths and distinguish truth from reality when planning for your IRE.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Gunjan Gupta, Director Analyst, Gartner
Improving diversity, equity and inclusion within cybersecurity and security teams can go beyond moral arguments, into business cases built on better protection for your organization, and better talent and motivation for your team. Bring your questions to this session, and find out how to craft a DE&I strategy that can have positive impact to your business across multiple dimensions.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
William Dupre, Sr Director Analyst, Gartner
There are millions of open-source software projects in the world. Which ones are in your software? And what security, operational, and legal risks do they pose? Getting control and managing a myriad of risks requires information, process changes, and automated tools to spot and help remediate problems. In this session, we'll examine the various changes you should consider, along with the tools that can help in getting control.
Wednesday, December 07, 2022 / 04:00 PM - 04:45 PM PST
Deepti Gopal, Director Analyst, Gartner
How does security engagement and I&O blend to create a new dynamic? How are I&O leaders partnering with security as more decentralized decision-making happens within an organization? Attend this session to learn about Gartner's vision on the future of the partnership between security and I&O.
Thursday, December 08, 2022 / 08:00 AM - 09:15 AM PST
Christopher Mixter, VP, Research, Gartner
Gavin Grounds, Senior Director of Security, Risk and Compliance, Meta
Infrastructure and Cybersecurity leaders are equally frustrated that the time and effort their teams invest in quantifying and communicating cyber and IT risk rarely drives the necessary action from stakeholders. In this session, exclusively for Senior Leadership Circle attendees, we will review and discuss how progressive peers are delivering trustworthy, timely, and empowering guidance around cyber and IT risk, successfully pivoting from "generating awareness" to "driving action."
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Lisa Pierce, VP, Advisory, Gartner
A SASE architecture converges SD-WAN solutions with cloud-delivered security services like SSE. However, vendor hype and immature capabilities are creating confusion for I&O leaders making SD-WAN deployment decisions.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Mrudula Bangera, Director Analyst, Gartner
Application performance monitoring is used by many organizations for understanding the performance of their critical applications and services. In the wake of security issues such as Log4j and Solarwinds Supply Chain attacks, we are witnessing the use of APM tools for security and vulnerability analysis. This talk will discuss the ways that DevSecOps is impacting the domain of IT Operations.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Henrique Teixeira, Sr Director Analyst, Gartner
Cloud breaches are all over the news. Entitlement management used to be a manageable problem. However, with the explosion of many thousands of permissions per identity in cloud infrastructures, legacy IAM approaches are no longer sufficient. Join this session to learn what cloud infrastructure entitlement management means, and how can it help to mitigate identified risks in the cloud.
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
Paul Furtado, VP Analyst, Gartner
Midsize enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Midsize attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Tuesday, December 06, 2022 / 08:00 AM - 09:15 AM PST
Christopher Mixter, VP, Research, Gartner
Senior Leadership Circle: Breakfast welcome, guide to senior leadership circle, broader conference and networking.
Tuesday, December 06, 2022 / 09:30 AM - 10:15 AM PST
Roger Williams, VP Analyst, Gartner
Thomas Bittman, Distinguished VP Analyst, Gartner
Dennis Smith, VP Analyst, Gartner
Infrastructure and operations face stresses from inside and out. Dramatic global shifts and talent shortages intensify the ever-present need to accelerate innovation. I&O leaders must rewrite their future and set their sights on a new horizon. Learn how to leverage intelligent automation, embrace platform engineering, deploy multicloud operations and intertwine I&O throughout your organizational fabric.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Infrastructure and Operations leaders have to be active contributors to their organization's digital success. They must deliver growth by helping to scale digital initiatives throughout their enterprise and enable platform-led agility to support the distributed enterprise. This presentation will help in your I&O planning for 2023 and beyond.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Autumn Stanish, Principal Analyst, Gartner
Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion on their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.
Tuesday, December 06, 2022 / 12:30 PM - 01:15 PM PST
Mark Margevicius, VP Analyst, Gartner
"How many people do I need to manage my Infrastructure?" is a common question from clients. While no perfect number exists, we will share the variables to consider that affect staffing sizes. We will introduce internal and external resources that help customers hone in on an approach that delivers realistic numbers.
Tuesday, December 06, 2022 / 01:00 PM - 02:15 PM PST
Christopher Mixter, VP, Research, Gartner
Senior Leadership Circle Lunch: Gartner opening keynote debrief with keynote presenters, audience Q&A.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Joe Rogus, Principal, Advisory, Gartner
Gartner’s survey of Business Technologists shows that these non-IT employees are opening up alternative delivery models for technology capabilities (aka “democratized delivery”). I&O leaders need to rethink governance, co-creation, support, operations and sourcing when dealing with and working with these business-led "fusion teams". Attend this session to learn more about Business Technologists, fusion teams and how they are becoming a greater force in creating and operating technology and analytics solutions.
Tuesday, December 06, 2022 / 02:30 PM - 04:00 PM PST
Mark Margevicius, VP Analyst, Gartner
The IT Infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the ‘I&O Time Prioritization Cycle’ in real-time to calendars, walking away with proven tactics to defend their scarcest resource — their time, for the work that matters most.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Lisa Pierce, VP, Advisory, Gartner
Baby Boomers, Gen Xers, millennials and Gen Zers comprise your I&O function. Do you really understand their different behaviors and expectations? This is a must for I&O leadership, so that they can create a culture that leverages strengths and confronts weaknesses to uncover opportunities and overcome threats to our collaborative future. Change starts with people—let’s examine some proven methods to help the multigenerational workforce thrive.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
George Spafford, VP Analyst, Gartner
All leaders want to upskill their staff, but training and development is rarely straightforward. Join this session, moderated by a Gartner analyst, to share your experiences and learn from your peers on the critical topic of training and development.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
James Boyle, Sr Director, Advisory, Gartner
To lead the organization in an era of frequent, disruptive changes, executive leaders must evolve their role from practicing traditional change management to becoming change leaders. Learn how to set an inspiring course and co-create a path forward that engages the entire organization in the change journey.
Wednesday, December 07, 2022 / 09:30 AM - 10:15 AM PST
Michelle Bazargan, Sr Director, Advisory, Gartner
When people from diverse backgrounds and perspectives come together, their unique thoughts pave a path for innovation, which drives business differentiation, talent engagement and retention. Diversity is a business innovation enabler versus a compliance necessity that successful organizations are leveraging as a competitive differentiator.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Deepti Gopal, Director Analyst, Gartner
Gender imbalance is stagnating if not getting worse in many IT organizations. The challenge is not just hiring more women, it’s also not losing them. Leaders can support the women in IT by creating, curating and managing a pipeline program. Creating an inclusive environment also means confronting behaviors that marginalize women.
Wednesday, December 07, 2022 / 11:00 AM - 01:00 PM PST
Christopher Mixter, VP, Research, Gartner
The rise of cloud, DevOps and automation teams are clear signals that infrastructure leaders recognize the future of the function's value resting on having versatilist staff capable of working iteratively and continuously delivering value to the enterprise. In this Research Discussion, exclusively for senior Infrastructure leaders, we will use case studies from progressive I&O functions like TetraPak and others.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Mark Margevicius, VP Analyst, Gartner
Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.
Wednesday, December 07, 2022 / 01:15 PM - 02:15 PM PST
Christopher Mixter, VP, Research, Gartner
Michelle Bazargan, Sr Director, Advisory, Gartner
Senior Leadership Circle Lunch: DEI keynote highlights — Michelle Bazargan, senior director analyst.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Paul Furtado, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Mark Margevicius, VP Analyst, Gartner
The dynamic nature of business requires leaders to rethink how to organize their teams for the work of today and tomorrow. We discuss how these requirements affect existing team structures and which functions need to evolve. Several options of organization structures exist, and we discuss the benefits and limitations of each.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Infrastructure and operations (I&O) leaders have to be active contributors to their organization's digital success. They must deliver growth by helping to scale digital initiatives throughout their enterprise and enable platform-led agility to support the distributed enterprise. This presentation will help in your I&O planning for 2023 and beyond.
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
Gunjan Gupta, Director Analyst, Gartner
Diversity, Equity and Inclusion is a critical initiative for any organization. This session allows you to self-reflect and discuss with our expert your challenges, and generate ideas for leading DE&I in your organization.
Thursday, December 08, 2022 / 11:00 AM - 01:00 PM PST
Christopher Mixter, VP, Research, Gartner
The rise of cloud, DevOps and automation teams are clear signals that Infrastructure leaders recognize the future of the function's value resting on having versatilist staff capable of working iteratively and continuously delivering value to the enterprise. In this Research Discussion, exclusively for senior Infrastructure leaders, we will use case studies from progressive I&O functions like TetraPak and others, as well as expansive peer-to-peer discussion, to provide you with practical guidance for transforming the function's talent and ways of working for the anywhere business.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
Mark Margevicius, VP Analyst, Gartner
Wider IT and the business are demanding that I&O changes their approach to how work gets done. I&O leaders are reluctant to update the operating model, seeing it as a complex and risky endeavour. Don't gamble on I&O's success and your future: fix the game by learning how to evaluate and update your operating model while manging the associated risk.
Thursday, December 08, 2022 / 01:15 PM - 02:15 PM PST
James Boyle, Sr Director, Advisory, Gartner
Employee burnout can lead to high levels of absenteeism, turnover and low productivity. Use Gartner’s S.A.N.E. framework to identify and address the underlying triggers.
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Michelle Bazargan, Sr Director, Advisory, Gartner
When people from diverse backgrounds and perspectives come together, their unique thoughts bring new ideas to solve organizational challenges. In a recent Gartner survey, the key theme behind the “great resignation” was that over 50% of employees desire to contribute to meaningful work that drives change. I&O leaders are invited to pose questions regarding diversity, equity and inclusivity, and how diversity of thought in particular leads to better talent retention and innovation.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
George Spafford, VP Analyst, Gartner
Organizations are struggling with consistency, reliability and scaling. Effective organizational learning can help mitigate these challenges plus bring many other benefits. Over the past eight years, clients have shared with us what they have implement, what works and what does not. In this session, we will share pragmatic guidance that can help with the creation, transfer, retention and unlearning of knowledge.
Thursday, December 08, 2022 / 04:15 PM - 05:00 PM PST
Mark Margevicius, VP Analyst, Gartner
Finding and retaining staff is a significant challenge for IT leaders. "The great resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
Joe Rogus, Principal, Advisory, Gartner
I&O leaders often struggle to motivate and empower their employees to transition to new skills and roles to meet the demands of digital business transformation. This session will help IO leaders prioritize future-oriented skills and best practices to create a more adaptive I&O workforce.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Andrew Miljanovski, VP, Advisory, Gartner
Cutting the cost of infrastructure management is now a matter of automation, not people. Learn how to evaluate the market price for your infrastructure, achieve best-in-class performances, increase customer satisfaction, and leverage providers’ investments in automation. All done in 90 days using dynamic sourcing!
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
David Wright, Sr Director Analyst, Gartner
I&O leaders work hard to guard against unwanted downtime in the public cloud, but often neglect to guard against unwanted uptime. Is your team capable of reacting quickly when cloud costs spin out of control? Do you know what to do to minimize the impact to the business? This session provides a three-step process for becoming "cost resilient" in the public cloud.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. This presentation will help you to develop an effective IT outsourcing framework for your managed service providers. Using an IT Outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.
Tuesday, December 06, 2022 / 02:30 PM - 03:30 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations across all IT spend categories for cost optimization and risk mitigation.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Marco Meinardi, VP Analyst, Gartner
FinOps people and FinOps tools are the latest thing they said that you need. But do you want to create another silo? How to manage the conflicting priorities between cost management and performance, security and availability? This session describes how to make cloud financial management a key part of your entire operating model, involving architecture, brokerage, operations, finance and application development.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Tom Cipolla, Sr Director Analyst, Gartner
Selecting the correct configurations for Microsoft Desktop as Service solutions can have a significant impact on cost and user experience. This session will equip I&O Leaders with strategies to optimize their spending while meeting the demands of a modern distributed enterprise.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Lisa Pierce, VP, Advisory, Gartner
Going forward, many organizations expect to continue supporting remote work-often on a hybrid basis. In doing this, company leaders want to be sure the remote work experience is of consistent quality to support the quality and quantity of output employees produce, and to maintain employee job satisfaction. But budget constraints are a moderating factor in this decision-making. This session recommends the key technology and nontechnology actions clients should take to optimize remote and hybrid work value, risk and cost, which includes building a remote work TCO model
Wednesday, December 07, 2022 / 11:00 AM - 12:00 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements but achieve the same outcomes
4. How to collaborate to optimize costs
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.
Wednesday, December 07, 2022 / 02:30 PM - 04:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Many vendors are now offering consumption based solutions for compute such as Dell APEX, HPE Greenlake and Lenovo Truscale. This session will discuss how to evaluate these bids and how to compare them to a Capex based offer.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Marco Meinardi, VP Analyst, Gartner
Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.
Thursday, December 08, 2022 / 11:00 AM - 12:00 PM PST
Michael Silver, VP Analyst, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
David Wright, Sr Director Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Today's higher inflation and energy prices will translate directly into higher infrastructure costs in the future.
Meet with peers to discuss common practices with regard to these global economic issues. What's the expected impact on the IT infrastructure contracts in the future? What other IT leaders are doing? What's the impact on their cloud strategies or other IT service contracts? How big will be the financial consequences if we don't take account of these issues?
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session illustrates Gartner’s four-step methodology that is based on a cross-team approach to identify infrastructure cost savings opportunities. The methodology includes steps for the opportunities to be identified, analyzed, validated and approved for executing the plan. Attendees will receive checklists of the top 10 savings ideas for hardware, software, outsourcing, telecom, and maintenance and support.
Thursday, December 08, 2022 / 02:30 PM - 03:30 PM PST
Michael Silver, VP Analyst, Gartner
Microsoft licensing is complex and customers locked into Microsoft 365 are challenged to find leverage upon renewal. This interactive end-user clinic will assist Microsoft customers in understanding the top changes and trends in Microsoft licensing, so they can be better prepared to negotiate the best outcome within their Microsoft Enterprise Agreement.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Chris Saunderson, Sr Director Analyst, Gartner
I&O teams are using IaC pipelines to improve cycle time of delivering infrastructure services. These platforms become critical products for both internal and external customers and need to be evolved and maintained just like any other software products. Platform engineering teams need to integrate testing into their IaC pipelines to reduce the toil involved in testing after updates and upgrades of the platform components.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
This session will focus on ways to accelerate your IaC adoption and realize value quickly. Gartner experts will provide approaches, best practices, success stories and tips to help your get further in your journey.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Aaron Harrison, Director, Advisory, Gartner
Enable developer autonomy through platform teams. Learn how adidas' central platform engineering team at adidas offers standardization of common activities as an attractive, value-add service that enables product teams to create high-quality solutions faster, without reducing their autonomy in higher value activities.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Daniel Betts, Sr Director Analyst, Gartner
I&O leaders are under huge pressure to improve agility, but little guidance exists about using agile practices to deliver infrastructure services. This story-based session fills that gap with actionable advice and guidance.
Wednesday, December 07, 2022 / 12:30 PM - 01:15 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
IaC is one of the hottest topics that Gartner clients ask about, and this session brings together our Peer and Practitioner, IT Leaders, and Technical Professionals team to answer your most pressing questions about IaC — starting, scaling, success.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
George Spafford, VP Analyst, Gartner
Customer journey maps (CJMs) can be a pragmatic means to understand what customers are looking for, what I&O is doing and where improvement opportunities exist. This session will cover the need for CJMs and how to start using them including a template to follow.
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
Answer common questions about platform teams and why it is a great operating model to scale and support DevOps, what are key benefits of a platform team operating model. and what fundamental skills and mindsets are required to start and evolve.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
George Spafford, VP Analyst, Gartner
Blameless postmortems can be an effective means to investigate an incident, learn and reduce both the odds and impact of recurrence. This session will cover the need for blameless postmortems and how to implement them including an example format.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Andrew Lerner, VP Analyst, Gartner
This session covers network automation, and how to evolve from “ClickOps” to “NetDevOps". Today, most network activities are manually driven, which creates inefficiencies and create digital friction. This session includes specific recommendations for automating the network to empower the anywhere business. This session will cover improving the level of network automation to align with agile, DevOps and IaC practices. Topics covered include network automation tools, people and processes.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
George Spafford, VP Analyst, Gartner
Organizations are struggling with consistency, reliability and scaling. Effective organizational learning can help mitigate these challenges plus bring many other benefits. Over the past eight years, clients have shared with us what they have implement, what works and what does not. In this session, we will share pragmatic guidance that can help with the creation, transfer, retention and unlearning of knowledge.
Tuesday, December 06, 2022 / 11:00 AM - 11:45 AM PST
David Smith, Distinguished VP Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
David Wright, Sr Director Analyst, Gartner
I&O leaders work hard to guard against unwanted downtime in the public cloud, but often neglect to guard against unwanted uptime. Is your team capable of reacting quickly when cloud costs spin out of control? Do you know what to do to minimize the impact to the business? This session provides a three-step process for becoming "cost resilient" in the public cloud.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan is critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation, with many others in between. This session brings all the ingredients together to enable the right journey for you.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Jonathan Forest, Sr Director Analyst, Gartner
In this session, we will discuss how organizations should connect users and branch locations to cloud workloads. Specifically, we will focus on "to the cloud" networking (cloud onramp) reviewing use cases, architectures as well as do's and don'ts when making buying decisions. Since not all solutions are created equal, it is important to select the right architecture for the appropriate use case(s).
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
David Smith, Distinguished VP Analyst, Gartner
By 2027, cloud computing will be pervasive. Learn how the cloud will rapidly evolve through to 2027 and its impact on IT and business leaders. This provocative session will help you rethink and develop your cloud strategies to serve as a foundation for business disruption and innovation, beyond just technology innovation.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
David Wright, Sr Director Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
David Smith, Distinguished VP Analyst, Gartner
Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider the needs of IT without input from other parts of the organization. Likewise, they are often operating under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining or building new data centers. In this session, we will cover the key actions and commitments I&O leaders are doing to make their data centers climate neutral in the next years.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Autumn Stanish, Principal Analyst, Gartner
As stakeholder pressures to reduce the environmental footprint of IT continue to grow, I&O leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for I&O sustainability will provide a framework for identifying where to start, what to measure and how to position the I&O organization for a sustainable future.
Thursday, December 08, 2022 / 11:00 AM - 11:45 AM PST
Autumn Stanish, Principal Analyst, Gartner
Digital workplace infrastructure generally constitutes over half of an enterprise's IT's carbon emissions and e-waste production. I&O leaders need to make strategic sourcing and design decisions around the types of endpoints they use and how they use them. In this session, we will discuss different strategies and opportunities for reducing emissions and waste reduction of digital workplace infrastructure.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Energy costs are rising and stakeholder pressures on sustainability of enterprises are growing. Infrastructure and operations leaders will be challenged to reduce energy costs and contribute to the sustainability objectives of the enterprise. In this session, we will present a framework for identifying where to start, what to measure and how to deliver an energy efficient, sustainable digital infrastructure.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Autumn Stanish, Principal Analyst, Gartner
Organizations need to address their sustainability goals. I&O Leaders can contribute achieving these sustainability goals through the adoption of cloud technology. The session will help I&O leaders identifying the main topics and questions to ask their cloud providers in order to achieve their environmental sustainability goals.
Tuesday, December 06, 2022 / 11:00 AM - 11:45 AM PST
David Smith, Distinguished VP Analyst, Gartner
In this session you will have an opportunity to ask a Gartner analyst about the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Tuesday, December 06, 2022 / 11:00 AM - 12:30 PM PST
Paul Furtado, VP Analyst, Gartner
Ransomware unlike other security events puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. In this workshop, we will provide you with the tools and techniques needed to create a playbook specific to your organization.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Paul Furtado, VP Analyst, Gartner
Midsize organization need to secure their organizations from the same threats as their large enterprise cousins. However, they have to do it with limited resources and budget. Attend this session to learn from your peers the tools, techniques and governance practices being used to deliver "good enough" security for MSE.
Tuesday, December 06, 2022 / 02:30 PM - 03:30 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations across all IT spend categories for cost optimization and risk mitigation.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Mark Margevicius, VP Analyst, Gartner
Finding and retaining staff is a significant challenge for IT leaders. "The Great Resignation" has impacted IT harder than most other areas of an organization. Salary remains important, but employees are demanding more than money to ensure their loyalty. IT leaders can use these recommendations to create a holistic employment strategy that attracts candidates and retains employees.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Paul Furtado, VP Analyst, Gartner
I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.
Thursday, December 08, 2022 / 05:00 PM - 05:30 PM PST
Paul Furtado, VP Analyst, Gartner
Midsize enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Midsize attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Tony Iams, VP Analyst, Gartner
Multiple abstractions are available for running applications in the cloud, including VMs, containers and serverless platforms. Each of these approaches has trade-offs in terms of compatibility, flexibility and efficiency. This session will present guidelines for selecting the virtualized compute method that will provide the most agile infrastructure for a particular application.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Mohini Dukes, Sr Director Analyst, Gartner
The net worth of a business is determined by its network. 5G connectivity along with mobile edge compute is the foundation to the innovation and digitalization that distributed businesses require. Go beyond the hype and explore the value of 5G and private mobile networks in this session.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Matt Brasier, Sr Director Analyst, Gartner
This session establishes some of the governance principles required for successful RPA adoption and how these principles lay the groundwork for additional automation practices. We will explore the relationships between adjacent automation technologies and how we can establish differentiation and demand between tools. This session is targeted at I&O professionals who might already be supporting an RPA platform or facing demand to expand their ability to respond to automation requests.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Simon Richard, VP Analyst, Gartner
Flexible, secure, and reliable service connectivity and communications is a key challenge for modern applications. Technologies like Service meshes are expanding beyond Kubernetes clusters and containers, to control service-to-service connectivity. This presentation will discuss how I&O can deploy and deliver service-centric networking to simplify networking for the application teams.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Paul DeBeasi, Distinguished VP Analyst, Gartner
The proliferation of edge devices has produced a torrent of unstructured, unbounded, time-ordered data. But many organizations struggle to provide the infrastructure that can produce business value from these edge data streams. In this session, we will explain the major infrastructure components of an edge stream processing system and describe a reference architecture.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Simon Richard, VP Analyst, Gartner
Organizations want to use Infrastructure as Code (IaC) to automate their network, but the associated technology and processes are overwhelming. This presentation proposed an IaC framework, which starts small but ultimately automates the full lifecycle, including testing.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Marco Meinardi, VP Analyst, Gartner
FinOps people and FinOps tools are the latest thing they said that you need. But do you want to create another silo? How to manage the conflicting priorities between cost management and performance, security and availability? This session describes how to make cloud financial management a key part of your entire operating model, involving architecture, brokerage, operations, finance and application development.
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Matt Brasier, Sr Director Analyst, Gartner
This session establishes a practical segmentation of AIOps solutions and then builds practical advice on how to leverage each class of solutions to capture realistic value from AIOps. This session is primarily targeted at I&O technical professionals that do not have excess data science resources and need to find practical ways to extract the value of AI within IT Operations.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Tony Iams, VP Analyst, Gartner
Cloud-native infrastructure makes components such as orchestration, clustering and service catalogs part of the infrastructure foundation. It is usually based on Kubernetes, which will become ubiquitous as it is increasingly used to support distributed cloud and edge computing. This session will provide guidance for adapting development and operations practices to best leverage cloud-native infrastructure as it evolves.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Fintan Quinn, Director Analyst, Gartner
Organizations have had to rethink traditional backup infrastructure and invest in technology that provides the best chance of protecting corporate data and recovering from devastating cyber events. When designing your infrastructure for ransomware recovery, there are right ways and wrong ways to approach this. We will bust the myths and distinguish truth from reality when planning for your IRE.
Wednesday, December 07, 2022 / 02:30 PM - 03:00 PM PST
Julia Palmer, VP Analyst, Gartner
Hyperconverged infrastructure has become the default in the data center and at the edge. But now it competes with "distributed cloud" offerings from the Big Three hyperscalers. Join us for an in-depth, head-to-head comparison of the HCI market leaders (Microsoft Azure Stack HCI, Nutanix and VMware) and their cloud-tethered rivals (AWS Outposts, Google Anthos and Microsoft Azure Stack Hub).
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Simon Richard, VP Analyst, Gartner
Emerging CDN Edge technology enables low latency serverless functions at the CDN edge. A variety of form factors can be deployed, including WASM, containers and utilities for managing state such as distributed key-value pair databases are also available. This presentation will address the different offerings, the use cases, and market maturity and how they can affect I&O.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Developers want access to self-service environments — including self-service access to production so they can drive continuous deployment through CI/CD pipelines. However, empowering developers with self-service shouldn't mean I&O simply abandons production operations. We'll explore organizational models that strike the right balance between "Dev" and "Ops" and offer well-governed self-service.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Marco Meinardi, VP Analyst, Gartner
Cloud adoption often leads to overspending. To address that, organizations have to quickly implement emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you on how to evolve from a pure cost-centric approach to one that turns cloud computing into an investment to generate greater value for your organization.
Thursday, December 08, 2022 / 12:30 PM - 01:00 PM PST
David Wright, Sr Director Analyst, Gartner
A huge number of organizations have cloud-first strategies including cost considerations but have not fully answered whether it will actually be any cheaper. Many exceed cloud cost expectations and struggle to implement cost management processes to monitor and control cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Mohini Dukes, Sr Director Analyst, Gartner
Networking has become complex and outgrown traditional 'only here' models and instead has to enable connectivity from anywhere and for any digitalization initiatives. This session discusses how to architect modernized networks based on SD-WAN and SASE technologies for secure, distributed connectivity.
Thursday, December 08, 2022 / 02:30 PM - 03:00 PM PST
Tony Iams, VP Analyst, Gartner
Kubernetes enables developers and operations to work together more efficiently. Successful deployment of a Kubernetes-based platform will depend on the adoption of practices such as DevOps and Platform ops. This session will review best practices for delivering Kubernetes-based platforms with a product approach in support of modernization and automation initiatives.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Lydia Leong, Distinguished VP Analyst, Gartner
Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.
Tuesday, December 06, 2022 / 12:30 PM - 01:00 PM PST
Autumn Stanish, Principal Analyst, Gartner
Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion on their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.
Tuesday, December 06, 2022 / 04:15 PM - 04:45 PM PST
Lisa Pierce, VP, Advisory, Gartner
Baby Boomers, Gen Xers, millennials and Gen Zers comprise your I&O function. Do you really understand their different behaviors and expectations? This is a must for I&O leadership, so that they can create a culture that leverages strengths and confronts weaknesses to uncover opportunities and overcome threats to our collaborative future. Change starts with people—let’s examine some proven methods to help the multigenerational workforce thrive.
Wednesday, December 07, 2022 / 11:00 AM - 11:30 AM PST
Deepti Gopal, Director Analyst, Gartner
Gender imbalance is stagnating if not getting worse in many IT organizations. The challenge is not just hiring more women, it’s also not losing them. Leaders can support the women in IT by creating, curating and managing a pipeline program. Creating an inclusive environment also means confronting behaviors that marginalize women.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Gunjan Gupta, Director Analyst, Gartner
Workplace and supplier diversity is at the forefront of organizations’ minds as well as the reduction of risk in disruptive times. Beyond the ethical and moral benefits, DEI can protect against an increasingly broad range of cyber attacks. We will discuss creating the business case for DEI, improving your DEI strategy with a one-page strategy template, securing DEI resources and operationalizing these processes
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Gunjan Gupta, Director Analyst, Gartner
Improving diversity, equity and inclusion within cybersecurity and security teams can go beyond moral arguments, into business cases built on better protection for your organization, and better talent and motivation for your team. Bring your questions to this session, and find out how to craft a DE&I strategy that can have positive impact to your business across multiple dimensions.
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Michelle Bazargan, Sr Director, Advisory, Gartner
When people from diverse backgrounds and perspectives come together, their unique thoughts bring new ideas to solve organizational challenges. In a recent Gartner survey, the key theme behind the “great resignation” was that over 50% of employees desire to contribute to meaningful work that drives change. I&O leaders are invited to pose questions regarding diversity, equity and inclusivity, and how diversity of thought in particular leads to better talent retention and innovation.
Tuesday, December 06, 2022 / 02:30 PM - 04:00 PM PST
Mark Margevicius, VP Analyst, Gartner
The IT Infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the ‘I&O Time Prioritization Cycle’ in real-time to calendars, walking away with proven tactics to defend their scarcest resource — their time, for the work that matters most.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
Roger Williams, VP Analyst, Gartner
Digital business demands resilient, adaptable infrastructure; however, uncontrolled technical debt prevents infrastructure and operations leaders from meeting this requirement. In this session, we will answer your toughest questions on how to implement an effective infrastructure life cycle management practice that will make it easier to assess and govern obsolescence and technical debt.
Tuesday, December 06, 2022 / 04:15 PM - 05:00 PM PST
George Spafford, VP Analyst, Gartner
All leaders want to upskill their staff, but training and development is rarely straightforward. Join this session, moderated by a Gartner analyst, to share your experiences and learn from your peers on the critical topic of training and development.
Wednesday, December 07, 2022 / 11:00 AM - 01:00 PM PST
Christopher Mixter, VP, Research, Gartner
The rise of cloud, DevOps and automation teams are clear signals that infrastructure leaders recognize the future of the function's value resting on having versatilist staff capable of working iteratively and continuously delivering value to the enterprise. In this Research Discussion, exclusively for senior Infrastructure leaders, we will use case studies from progressive I&O functions like TetraPak and others.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Mrudula Bangera, Director Analyst, Gartner
The landscape of monitoring, observability and APM is changing rapidly. Metrics, logs, distributed traces, OpenTelemetry? Come to this ask the expert and get answers to all your questions in this fast evolving area.
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Thomas Lintemuth, VP Analyst, Gartner
Zero trust is one of the hottest terms. Come and ask your questions and get vendor neutral answers that can assist you with cutting through the noise.
Thursday, December 08, 2022 / 08:00 AM - 09:15 AM PST
Christopher Mixter, VP, Research, Gartner
Gavin Grounds, Senior Director of Security, Risk and Compliance, Meta
Infrastructure and Cybersecurity leaders are equally frustrated that the time and effort their teams invest in quantifying and communicating cyber and IT risk rarely drives the necessary action from stakeholders. In this session, exclusively for Senior Leadership Circle attendees, we will review and discuss how progressive peers are delivering trustworthy, timely, and empowering guidance around cyber and IT risk, successfully pivoting from "generating awareness" to "driving action."
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Hassan Ennaciri, Sr Director Analyst, Gartner
This session provides the answers to the common questions about SRE practice and role.
Thursday, December 08, 2022 / 02:30 PM - 03:15 PM PST
Chris Saunderson, Sr Director Analyst, Gartner
Connect with your peers and share insight, success stories, approaches to adopt, and pitfalls to avoid.
Tuesday, December 06, 2022 / 11:00 AM - 11:30 AM PST
Andrew Miljanovski, VP, Advisory, Gartner
Cutting the cost of infrastructure management is now a matter of automation, not people. Learn how to evaluate the market price for your infrastructure, achieve best-in-class performances, increase customer satisfaction, and leverage providers’ investments in automation. All done in 90 days using dynamic sourcing!
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. This presentation will help you to develop an effective IT outsourcing framework for your managed service providers. Using an IT Outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.
Tuesday, December 06, 2022 / 02:30 PM - 03:00 PM PST
Dennis Smith, VP Analyst, Gartner
This session reviews the results of Gartner's most recent Cloud Infrastructure and Platform Services (CIPS) MQ and CC. Here Gartner evaluated the world's leading hyperscale providers. The vendor's public cloud, distributed cloud and edge capabilities are evaluated against a challenging set of use cases.
Tuesday, December 06, 2022 / 02:30 PM - 03:30 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations across all IT spend categories for cost optimization and risk mitigation.
Wednesday, December 07, 2022 / 11:00 AM - 12:00 PM PST
Andrew Miljanovski, VP, Advisory, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements but achieve the same outcomes
4. How to collaborate to optimize costs
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverage data points from economic indices is critical to effectively analyze the fairness of increases. IT Leaders and their teams should include these models in their negotiation strategy and playbook to optimize deals.
Wednesday, December 07, 2022 / 12:30 PM - 01:00 PM PST
Gunjan Gupta, Director Analyst, Gartner
Workplace and supplier diversity is at the forefront of organizations’ minds as well as the reduction of risk in disruptive times. Beyond the ethical and moral benefits, DEI can protect against an increasingly broad range of cyber attacks. We will discuss creating the business case for DEI, improving your DEI strategy with a one-page strategy template, securing DEI resources and operationalizing these processes
Wednesday, December 07, 2022 / 02:30 PM - 03:15 PM PST
Gunjan Gupta, Director Analyst, Gartner
Improving diversity, equity and inclusion within cybersecurity and security teams can go beyond moral arguments, into business cases built on better protection for your organization, and better talent and motivation for your team. Bring your questions to this session, and find out how to craft a DE&I strategy that can have positive impact to your business across multiple dimensions.
Wednesday, December 07, 2022 / 02:30 PM - 04:00 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling leverages data points from economic indices and is critical to effectively analyzing the fairness of increases. This workshop will provide hands-on activities using vendor proposal scenarios to demonstrate how IT leaders and their teams should include cost modeling models in their negotiation strategy and playbook to combat inflation and optimize deals.
Wednesday, December 07, 2022 / 04:00 PM - 04:30 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. I&O leaders must examine the impact of these trends and adjust strategies appropriately or risk losing competitive advantage to those who do. These are trends that I&O cannot afford to ignore as they deal with the uncertainty driven by the pandemic.
Thursday, December 08, 2022 / 11:00 AM - 12:00 PM PST
Michael Silver, VP Analyst, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Gartner's top strategic technology trends for 2023 provide a vital input to any long-term I&O strategy. This session will provide attendees with the ability to deep dive into specific trends, and get answers to the questions that matter most to them.
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Tony Harvey, Sr Director Analyst, Gartner
Today's higher inflation and energy prices will translate directly into higher infrastructure costs in the future.
Meet with peers to discuss common practices with regard to these global economic issues. What's the expected impact on the IT infrastructure contracts in the future? What other IT leaders are doing? What's the impact on their cloud strategies or other IT service contracts? How big will be the financial consequences if we don't take account of these issues?
Thursday, December 08, 2022 / 12:30 PM - 01:15 PM PST
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session illustrates Gartner’s four-step methodology that is based on a cross-team approach to identify infrastructure cost savings opportunities. The methodology includes steps for the opportunities to be identified, analyzed, validated and approved for executing the plan. Attendees will receive checklists of the top 10 savings ideas for hardware, software, outsourcing, telecom, and maintenance and support.
Thursday, December 08, 2022 / 02:30 PM - 03:30 PM PST
Michael Silver, VP Analyst, Gartner
Microsoft licensing is complex and customers locked into Microsoft 365 are challenged to find leverage upon renewal. This interactive end-user clinic will assist Microsoft customers in understanding the top changes and trends in Microsoft licensing, so they can be better prepared to negotiate the best outcome within their Microsoft Enterprise Agreement.