Agenda / By industry

Wednesday, September 05, 2018 10:45 AM|Wednesday, September 05, 2018 11:30 AM
Trends in Technology Procurement and Contracting
Christopher Dixon, Principal Research Analyst, Gartner

The evolution of technology and its impact on technology procurement and contracting continues to accelerate. This presentation will review: • How the people, process, culture and technology must change to drive procurement in a digital world and meet business demands? • How digital business, AI, IoT, automation and other drivers will change the way procurement organizations have to operate? • How technology solutions are procured in a digital world?

Wednesday, September 05, 2018 10:45 AM|Wednesday, September 05, 2018 11:30 AM
Top 10 IT Cost Optimization Ideas 2018
James Michael Anderson, Research Director, Gartner

This session contains foundational ideas, which if executed well, have proven to reduce costs over time. Before embarking on a radical cost transformation project, finance leaders should use the top 10 as a checklist to ensure they have fully exploited these more traditional — and consistently successful — techniques. This session examines: • How IT cost optimization is evolving. • What factors ensure long-term sustainable cost optimization. • Top 10 most popular ideas to reduce IT costs.

Wednesday, September 05, 2018 11:45 AM|Wednesday, September 05, 2018 12:15 PM
GDPR and Procurement — Practical Advice to Negotiate and Contract in Light of the New Legislation
Yanni Karalis, Research Director, Gartner

The GDPR impacts the contracting phase of a technology product or services acquisition, as compliance is a necessity even when outsourcing personal data processing activities. Technology sourcing and vendor management leaders must include privacy requirements at the earliest possible stage to maintain a compliant operation. 1. The main differences of GDPR to past legislation, what procurement needs to do to deal with the new legislation and the key terms and conditions to focus on.

Wednesday, September 05, 2018 05:15 PM|Wednesday, September 05, 2018 06:00 PM
Reduce Security Risks by Mastering Cloud Contracts and Security Standards
Stephanie Stoudt-Hansen, Research Director, Gartner

S&VM leaders must leverage contractual security articles to addres risks when sourcing public cloud. This session will provide best practices to protect your company's interests when negotiating cloud and data agreements. Key issues: • What security clauses should you address? • Is it possible to contractually mitigate all risks? • What should you do if you are unable to address security risks?

Friday, September 07, 2018 08:30 AM|Friday, September 07, 2018 09:15 AM
How to Improve IT Financial Transparency to Drive More Value
Jim McGittigan, Research VP, Gartner

The need to demonstrate IT's value contribution to the enterprise requires effectively communicating financials in terms that business stakeholders can relate to. Learn how effective IT financial transparency can enable a value-oriented discussion of IT cost. This session will cover: • Is enterprise technology spending being optimized or just the IT budget? • Why is "running IT as a business" and effective financial transparency so critical? • How to leverage the six pillars of effective financial transparency?

Friday, September 07, 2018 08:30 AM|Friday, September 07, 2018 09:15 AM
When Do You Need an ITFM Tool? What Does It Take to Understand Your True Cost of IT Services?
Robert Naegle, Research VP, Gartner

For many IT and IT finance leader the question is how long can you make due with a spreadsheet? Gartner research shows that the majority of the market that does some form of IT financial management does it with a spreadsheet rather than a purpose built tool. This session will discuss: *How do you know it is time to make the investment? *What are the sign posts to watch for?

Wednesday, September 05, 2018 10:45 AM|Wednesday, September 05, 2018 11:30 AM
Practical Guide to Developing, Updating and Evolving a Sourcing Strategy
Katie Gove, Research Director, Gartner

Ask yourself if you can explain the sourcing strategy to your CEO or any business unit? If not, this high-level session provides a practical guide to develop and iteratively update and evolve your sourcing strategy. Key Issues: • Why does strategy matter and what is your role in coming up with one? • What are the steps to get to one? • How do I make it more than a paper event?

Wednesday, September 05, 2018 10:45 AM|Wednesday, September 05, 2018 11:30 AM
The State of Cloud Security
Stephanie Stoudt-Hansen, Research Director, Gartner

This presentation will cover the current and anticipated future for cloud risks, cloud compliance and cloud security. In this session, we will address three core topics: • Assessing and managing the risks of using a multitenant public cloud service. • Processes and technologies for the security of virtual environments in private clouds and IaaS. • Controlling the use of SaaS and protecting the data within SaaS applications.

Wednesday, September 05, 2018 03:15 PM|Wednesday, September 05, 2018 04:00 PM
Software Maintenance, Support Options and Alternatives to Turn Escalating Costs Into Savings
Rob Wilkes, Research Director, Gartner

Over the years, software support and maintenance costs have been creeping up from 12% to 18% up to 21% to 25%, but are you getting any more value from your software? Perhaps if an alternative provider can meet your needs then your existing software vendor won't need to charge you quite so much! Key issue: • Will your existing software vendor need to charge so much if an alternative provider can meet your needs?

Wednesday, September 05, 2018 03:15 PM|Wednesday, September 05, 2018 04:00 PM
The Cloud Strategy Cookbook
David Mitchell Smith, VP & Gartner Fellow, Gartner

The top question in cloud computing is "How do we build a comprehensive cloud strategy?" CIOs and vendor management leaders struggle with prioritization and creating a strategy to ensure cloud success. This session takes a "cookbook approach" to: •Building a cloud strategy, one service at a time •How to structure a cloud strategy •Principles that will guide you to that goal

Friday, September 07, 2018 09:30 AM|Friday, September 07, 2018 10:15 AM
Create a Three-Year Roadmap to Cost Optimization Maturity
James Michael Anderson, Research Director, Gartner

IT organizations are often under continuing pressure to cut costs or deliver more with fewer resources. Use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives. This session examines: • How to gain IT cost optimization stakeholder buy-in? • What are the key activities to ensure a path toward IT cost optimization? • How to create a roadmap framework for communicating a vision?

Wednesday, September 05, 2018 10:45 AM|Wednesday, September 05, 2018 11:30 AM
Collaborate Across Sourcing, ITAM and Vendor Management to Drive Business Transformation
Luke Ellery, Research Director, Gartner

This session will provide guidance on how to drive business outcomes and manage risks through collaboration and cooperation. • What are the responsibilities and accountabilities of the teams responsible for vendors, finance and technology assets? • How do we identify stakeholders relevant to our respective discipline? • How do you develop a communications plan to drive business outcomes?

Wednesday, September 05, 2018 11:45 AM|Wednesday, September 05, 2018 12:15 PM
How to Create Leverage With SaaS Contract Renewals
Dawn Hubbard, Sr Research Analyst, Gartner

Organizations are increasingly reliant on SaaS vendors to provide critical applications. Sourcing and vendor management leaders are left to try and improve these SaaS deals at renewal time, from what can seem a position of nonexistent leverage and lock-in. This session will cover: • What are the steps needed to achieve the best SaaS contract renewal deal?

Wednesday, September 05, 2018 05:15 PM|Wednesday, September 05, 2018 06:00 PM
Create a Category Plan for Closer Business Alignment and Engagement
Matt Corsi, Research Director, Gartner

Sourcing and procurement leaders have a reputation for being a delay in achieving critical business initiatives which are commonly dependent on technology suppliers. This session will cover: • How does a category plan enable better alignment and engagement with your stakeholders? • What are the critical components and sources of information to build a proactive category plan? • How often should we update our plan to embed it into our existing operating model?

Wednesday, September 05, 2018 05:15 PM|Wednesday, September 05, 2018 06:00 PM
Procurement Transformation Framework — Creating a Mission and Charter, and Governance Process
Melanie Alexander, Principal Research Analyst, Gartner

Technology procurement leaders are faced with transforming their organization to support the demands of stakeholders in their digital business initiatives. In this session attendees will discover: • The components of a mission and charter statement. • Why transformation starts with the development of the principles to guide alignment to business objectives. • A supporting governance process to enforce the mission and charter.

Tuesday, September 04, 2018 02:15 PM|Tuesday, September 04, 2018 03:00 PM
Tutorial: Understanding Licensing Models and Mitigating Risks When Negotiating an IoT Contract
Pamela Wheelwright, Research Director, Gartner

There is no cross-industry regulation for IoT services. Clients need to understand the various ways to pay for the various hardware, software, application and services that formulate the IoT package delivery. This session will look at: *Calculating costs of feature-based may be risky unless you are in control of the "who" has access and "what" they are accessing. *Consumption-based brings the same level of risk — requiring notifications when the limits are nearing. *Subscription-based can be less risky but at what price? Cost control is only one area this session would focus on. T&Cs that limits liability and protect clients from dramatic price increases are topics to be addressed as well.

Thursday, September 06, 2018 02:15 PM|Thursday, September 06, 2018 02:45 PM
Magic Quadrant: Public Cloud Infrastructure Managed Service Providers 2018
Mark D. Ray, Research Director, Gartner

Organizations can benefit from selecting a high-quality managed service provider when implementing and operating solutions on Amazon Web Services, Microsoft Azure and Google Cloud Platform. This session will present the results of Gartner's new Magic Quadrant covering managed service providers for public cloud infrastructure and will cover: - What benefits can a managed service provider bring to cloud management? - What are the key differentiators of the main players in this market? - How should you select the best provider for your needs?

Thursday, September 06, 2018 02:15 PM|Thursday, September 06, 2018 03:00 PM
Negotiating With the Software Megavendors — Microsoft, Oracle, SAP and IBM
Rob Schafer, Research Director, Gartner

IT procurement leaders and negotiators struggle to negotiate effective software and SaaS deals with the software megavendors: IBM, Microsoft, Oracle and SAP. This session will provide you with best practices, strategies, tips and tactics related to negotiating: • Appropriate licensing • Optimized Pricing • Robust contract terms to minimize risks

Thursday, September 06, 2018 02:15 PM|Thursday, September 06, 2018 03:00 PM
Practical and Actionable Realities of Cost Optimization
William Maurer, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for applications and infrastructure services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next six to 18 months. Key issues: • What key elements drive cost optimization? • Which cost optimization efforts are easier and quicker to achieve? • How do you sustain cost optimization over the life of a contract?

Friday, September 07, 2018 08:30 AM|Friday, September 07, 2018 09:15 AM
Cloud Computing: Understanding and Managing Cloud Disruptions
David Mitchell Smith, VP & Gartner Fellow, Gartner

In its first decade, cloud was disruptive primarily to IT itself — changing expectations and capabilities and redefining what was possible. In its second decade, cloud is a vehicle for enabling the next big disruptions including digital business, AI and IoT. This session explores the ongoing development of cloud and covers: - The state of cloud today - The evolving role of cloud in disruption - How to effectively leverage cloud for digital initiatives

Friday, September 07, 2018 10:30 AM|Friday, September 07, 2018 11:15 AM
The Five Keys to Successful Service Provider Transitions
Stephanie Stoudt-Hansen, Research Director, Gartner

S&VM leaders must be prepared to change service providers to avoid service complacency and maintain value. This session will focus on the main areas you need to address in supplier transitions. Key issues: • How do you keep an incumbent provider engaged? • How do you ensure a smooth and timely transition? • What do you need to incorporate into your contract – leaving as you are coming in?

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