website. To learn more, visit our Privacy
Lack of clarity regarding indirect access has been an ongoing compliance risk for SAP customers for many years with customers often first learning about the concept and its financial impact during the course of an audit. Attend this session to learn how to identify indirect access risk within your organization and how to negotiate a resolution from a position of strength.
This ask the analyst session will discuss the concept around digital workplace and how it affects the managed workplace services market. 1)What are digital workplace and managed workplace services? 2) How can digital workplace boost employee engagement and help the organization’s digital business? 3) How can you measure the success of a digital workplace program?
Many organizations expect megascale IaaS public cloud to provide a rapid route to optimizing costs. However, many fail to achieve savings due to lack of planning and management or, worse, save IT costs at the expense of business value. In this session, we will discuss where you and your peers see the value of public cloud, the best practices for managing cost and how to collaborate with the business to optimize outcomes.
Scorecards and dashboards are terms that are frequently confused, resulting in reports that are ineffective and aimed at the wrong audience. This ATA session will examine the differences between the two reports, introduce key metrics and discuss different ways to communicate to stakeholders.
This is your opportunity to ask a Gartner Analyst questions that will help develop your Workday negotiation strategy, such as: Can you detail tactics that will help to effectively negotiate with Workday? What are Workday's key commercial and pricing differentiators? What are the key five terms that need to be negotiated in a Workday deal?
This session will leverage the analyst user roundtable format to host a peer-to-peer discuss about the issues that are stopping you from better IT financial management discipline and what can be done to address them.
This session will provide you with the opportunity to ask the analyst about how best to plan for negotiating network renewals with the service providers. Cost optimization tips and tactics will be offered to aid procurement managers for both new network contracts and renewal considerations.
Organizations need a framework that addresses the complexity of mobility, risk and visibility of hardware asset management. There are also a set of essential steps that begin with asset acquisition but must also address discovery, management and disposal during the entire life cycle of the hardware and software assets.
Despite the tsunami of changes facing many organizations from Digital Business, Intelligent Automation, Blockchain and all sorts of shifts — almost all sourcing, procurement and vendor management teams are faced with the practical realities of cost optimization. The relentless focus on cost reduction has not gone away in many areas. It's been a focus of this role for last two decades and continues through today. Here we discuss options and approaches for understanding the practical realities of cost optimization.
Sourcing and vendor management leaders often fail to adequately plan software and SaaS procurements, resulting in missed opportunities to negotiate better pricing and contract terms. In this session, we will discuss identifying leverage factors and negotiation tips and tactics to avoid increased costs and risks.
This discussion will focus on the recent trends in Google G Suite's licensing model, give an overview of Google's channel partner landscape and explain why it is relevant to the negotiation process. The session will give you tips and best practices for licensing and overall contract negotiation of Google G Suite. Learn how to achieve attractive pricing in an effort to align with cost optimization objectives.
How have the dynamics of the software market and the cloud changed the role of software resellers? What attributes should you identify and how can you choose between providers? This ask the analyst session gives you an opportunity to get answers to these frequently asked questions, to ask your own questions and to learn from the questions asked to the analysts by your peers.
This interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify opportunities, risks and hidden costs within SaaS agreements.
In this interactive clinic, we will review the changes to Azure licensing that sourcing and vendor management leaders need to be aware of and how to leverage these new offerings to optimize spending. We will cover best practices to negotiate large Azure commitments, leveraging the most cost-effective licensing options, and using agile means to control Azure spending.
Sourcing and vendor management leaders are challenged to understand the complex and evolving licensing options for Microsoft’s Dynamics 365. The variance in options and price structures can substantially impact costs. In this session, we will discuss the licensing rules that need to be carefully understood and how to evaluate and negotiate the licensing, to achieve the best outcome for your Dynamics 365 contract.
Enterprises spend between 5% and 15% of their IT budget on their networks. However, the continual evolution of enterprise demands, combined with rapidly changing market offerings and pricing options, mean that enterprises need to continually review their network sourcing and contracting to ensure they are getting the optimum balance of price, quality and flexibility. This clinic will offer best practices for network sourcing and contracting and enable discussion of how these might apply to the participants environments.
SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP, and to support cloud services growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.
This practical, interactive clinic explains how to effectively use Gartner's labor toolkit for application consulting services. Participants will explore and discuss how to use the toolkit to compare the rates provided by the different system providers, determine what level of discount can be achieved for long term engagement, understand how to manage landed resources costs, and review rate trends in the different countries.
When engaging IaaS providers, contract structures, schedules and negotiation best practices are quite different as compared to traditional service deals. Use this interactive session to improve your IaaS deals by — optimizing key contract clauses in simpler agreements, building key best practice SOW, SLA and pricing schedules and optimizing negotiation strategies to avoid standard IaaS contractual constraints.
This clinic will illustrate Gartner’s four-step approach called "T4" (T1-Tactics; T2-Templates; T3-Terms & Conditions; T4-Timing) to educate attendees on the importance of and how to "vendor-ize" negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and "tricks" along with customized checklists and templates to optimize IBM deals.
Sourcing and Vendor Management leaders are responsible for navigating the partner ecosystem, IT supply chain and the cloud. This workshop will help you to navigate the key trends, issues and cost risks for Oracle so you can balance and manage the volume and velocity of change within your organization and optimize internal resources.
Cloud and digital initiatives delivered with bimodal solutions are creating pressures on sourcing portfolios making contracts and supplier relationships more complex. Sourcing executives must focus on processes, tools and management structures to drive successful relationship management. This clinic will provide clients with tools to evaluate their current deal status and improve their deals.
Software support and maintenance costs continue to rise, from 12% to 18% up to 21% to 25% for many providers. But are you getting any more value in return? This clinic will explore how to negotiate maintenance and support renwals to optimize costs, taking into consideration such factors as the degree to which you utilize the provider's support offerings, the likelihood of utilizing upgrades, and the ability to leverage alternative providers at a lower cost.
IT sourcing leaders' biggest challenges with outsourcing contracts are understanding what can and cannot be negotiated, entering and exiting cloud contracts, establishing formal/informal risk management processes, and successfully driving provider behavior. This clinic provides attendees with key take-aways on how to use contract structure and content to best negotiate and manage their outsourcing deals.
Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.
"This clinic will take you through specific steps, based on best practices, to optimize and reduce the cost of outsourced application services. The clinic will look at: • What key elements in your contract will drive cost optimization? • Which cost optimization efforts are easier and quicker to achieve? • How do you effectively sustain cost optimization over the life of a contract? "
Sourcing and vendor management leaders negotiating VMware enterprise license agreement (ELA) contracts need to understand how to request and analyze VMware pricing data and terms. In this session we cover how to employ Gartner's Five-Step VMware ELA Modeling Process Maximizes Leverage and Savings in a VMware ELA.
Salesforce has become a megavendor, with an ever increasing variety of products and industry-specific offerings. This interactive clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce.
Traditional Sourcing, Procurement, Vendor, Finance and Asset management disciplines have become antiquated as market forces drive the transition to digital business at scale. Stop the bypass! As leaders, you must collaborate with each other. Evolve and mature the skills and competencies necessary to influence stakeholder adoption of key technologies and solutions that enable growth while protecting the bottom line.
The future is filled with disruption. Though, the pending disruptions are taking on new forms. The relationship between people and machines are changing forever and our expectations for how the world will evolve are changing too. This presentation explores Gartner's top predictions that herald the change we all see coming but few understood.
This session will cover overall trends, leverage points and issues associated with negotiations with the four major megavendors: IBM, Oracle, Microsoft and SAP. Major topics addressed will be negotiation, cost containment and contracting.
This workshop will walk participants through best practices for building an effective vendor performance scorecard. It will identify specific performance metrics to be developed and provide a draft scorecard model. Please note: Attendees should come prepared to contribute their experiences and ideas to the group. Available to end-users only, preregistration is required. Spaces are limited.
In this session, we explore how the Triage methodology can be used in an adaptive and bimodal software and SaaS acquisition process to add agility in the contracting process in a risk assessed and managed manner.
Sourcing and vendor management leaders who fail to adequately prepare for SaaS negotiations will miss opportunities to negotiate better pricing and terms, leading to increased cost and risk. This session will be a deep dive on five easy steps to follow that will lead to optimal business outcomes in your next SaaS procurement.
In this workshop, we'll explore techniques to minimize delays and cost overruns on phase-structured (nonagile) projects being executed by third-party systems integrators. We'll look at ways to set yourself up for success and avoid the typical budget overruns and missed milestones that are experienced by one-third of such projects.
All IT organizations attempt to optimize cost. Few are effective and truly optimizing both supply and demand. The failure to leverage a proactive process to balance cost, value and risk across multiple opportunities is often process. Learn about best practices in cost optimization and how IT leaders are in a unique position to help drive an effective cost optimization program.
Many clients default to using long, costly and complex RFP processes when going to market for outsourcing, consulting, systems integration, agile and digital services in business transformation scenarios. The clinic covers contemporary options available to ensure you can identify providers and iteratively down select them more quickly along with using hybrid agile POCs to iteratively develop your solution requirements.
Digital businesses need fast performances in selecting providers for the complex transformation toward cloud migration, edge/IoT and hybrid infrastructures. Using the method and data provided in this workshop, sourcing and vendor management leaders can select in 90 minutes a fact-based shortlist of global infrastructure providers by leveraging geographical and functional fit, customer scores and critical performance factors.
Many sourcing, procurement and vendor management leaders misunderstand collaboration and how to foster it; yielding limited return on efforts. Collaboration requires culture change and culture is not something that is imposed or implemented; it is a reflection of the actions, attitudes and approaches of the members of an organization. This Workshop will demonstrate through hands-on activities how to develop the culture for successful collaboration by taking the steps necessary to introduce new practices and encourage new ways of thinking.
Gartner's five-step S-M-A-R-T methodology helps technology sourcing and procurement leaders to collaborate with stakeholders to identify risks and opportunities requisite to creating a procurement transformation plan. S-M-A-R-T exploits a community approach engaging stakeholders to create a community SWOT, and use those findings to create the transformation action plan to optimize skills, process, technology, organization/culture and relationships/engagements.
Asset management is a practice that most organizations recognize the need for (do we need "it"?) but many organization have hard time to start building an effective ITAM Program. This workshop is going to provide you with valuable insights that will help you establish your ITAM roadmap and executing an effective ITAM program.
Procurement leaders struggle when they only have one process for procurement, and are unable to respond when their business units have adopted agile methodologies to address their digital business challenges. In this workshop you will define an agile procurement process that: 1. Identifies stakeholders who need to be involved and when they need to be engaged. 2. Defines the due diligence requirements and to which acquisitions they apply.
Maturing your vendor management program starts by understanding your current maturity and mapping out a plan for reaching your desired state. Gartner's ITScore model for IT vendor management provides the ability to quickly perform this assessment. This session will provide you with the tools to assess your IT vendor management maturity and build out your roadmap for advancing your organization's maturity.