Take a deeper look at supply chain strategy before heading to the conference with a selection of topic-specific content, including Smarter With Gartner articles and Gartner Predicts research.

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How can new chief supply chain officers navigate a new role and deliver? Successful CSCOs follow four steps to embrace the role and build standing in their organizations.

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To leverage the benefits of improved demand forecasts, supply chain leaders must invest in end-to-end supply chain capabilities.

Change is the new constant in supply chain. Frequent new product launches and growing item counts as well as new markets and business models keep supply chain planners on their feet — and forecast accuracy is at the top of their priority list.

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Global supply chains, long optimized for cost-efficiency, should view trade uncertainty as an opportunity to create competitive advantage.

It does not look like the trade disputes between the U.S. and China will resolve themselves completely in the foreseeable future. Although all industries are affected, global technology supply chains are at increased risk of fracturing.

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Want to dig deeper?

Gartner Supply Chain Symposium/Xpo 2020 has two dedicated conference tracks:

Successful supply chain organizations must respond to internal and external forces by setting up a strategy driving an innovative and cost-optimized supply chain.

Topics include:

  • Future of supply chain
  • Supply chain business models
  • Supply chain technology
  • Market disruptors
  • Customer experience (CX)
  • Partner ecosystems
  • Technology development
  • Digital transformation
  • End-to-end supply chain

The Leadership and Governance track provides inspiration and how-to’s for those looking to lead, govern and mature their organization to the demand-driven value network leadership aspiration, and helps you to integrate the end-to-end supply chain to support growth, optimize costs and manage complexity in the digital age.

Topics include:

  • Operating model designs
  • Organizational design
  • Ecosystems
  • Supply chain networks
  • Transformation best practices
  • Resource allocations
  • Performance management
  • Supply chain decision making



Gartner Predicts

  • Employees make 85% more mistakes, on average, in companies with weak cultures of quality than in those with strong cultures of quality