Chuck Graham
Case study

Chuck Graham

Vice President, Cloud Sourcing and Supply Chain
Chuck is responsible for sourcing and supply management of all infrastructure hardware and services needed to enable capacity supporting Microsoft’s Cloud offerings globally. This portfolio includes servers, storage, and networking hardware inclusive of sub-tier assemblies, components and materials. During his five-year tenure at Microsoft, Chuck has scaled the supply chain to grow 20% annually to meet customer needs. He was instrumental in transforming the Sourcing organization to lead the migration from a “buy” to a “make” model, enabling strategic partnerships, as well as driving supply chain resiliency. Additionally, he is responsible for developing the Cloud Supply Chain’s early-in-career recruiting and talent development programs.
Prior to joining Microsoft, Chuck spent 20 years at Dell Inc and Johnson & Johnson in various operations and sourcing leadership positions, including 5 years internationally establishing global sourcing and supply management organizations.
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Tuesday, June 07, 2022 / 02:00 PM - 02:30 PM EDT
Case Study: “Everyone Work from home!” How Microsoft Evolved its Cloud Hardware Supply Chain in the Face of the COVID-19 Pandemic and Global Component Shortages

COVID accelerated demand for Cloud Services globally. In parallel, supply chains faced disruption, shortages, and a surge in demand like never before. This session provides a candid look at the key actions Microsoft took to ensure Cloud capacity. From cycle time reduction to supply base geo-diversification to driving internal efficiencies and reshaping and aligning organizational priorities, we will discuss our journey to meet customer needs in unprecedented times and position ourselves for the future in the new world.

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