Lusi Zheng

Lusi Zheng

Sr Director, Advisory
Lusi Zheng is a Senior Director Advisor in the PPR & Quality
Advisory team. Lusi advises quality leaders and supply chain planning leaders at the world's largest companies across multiple industries. Her core areas of focus include culture of quality, quality strategy development, cost of quality, demand planning, forecasting, S&OP and S&OE.
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Monday, June 06, 2022 / 01:30 PM - 02:00 PM EDT
Case Study: REI's S&OP Organizational Design Journey for Retailers

High levels of disruption and the push to advance supply chain planning processes are driving revisions in organizational structures. In this session, supply chain planning leaders will learn how to define their future fit-for-purpose planning organizations.

Monday, June 06, 2022 / 04:45 PM - 05:15 PM EDT
How to Get Leaders to Buy-In to Your Cost of Quality Program

Effective cost of quality programs reduce costs and improve margins. Yet fewer than 20 percent of business leaders say they do anything with the data when they receive it. This session will demonstrate why business leaders are the key to a successful cost-of-quality program and the three actions you can take to secure leadership buy-in.

Tuesday, June 07, 2022 / 10:30 AM - 11:00 AM EDT
Under Control: Redesigning Quality Risk Controls for ​a Changed Environment

Leaders are dramatically increasing the effort they allocate to building embedded controls after unprecedented shifts in employees’ operating environments. Quality and supply chain leaders can attend this session to identify how to embed controls that improve quality outcomes.

Join us to hear from Gartner experts and thought leaders.