Lusi Zheng

Lusi Zheng

Director, Advisory
Lusi Zheng is a Director with Gartner. She advises quality leaders and supply chain planning leaders at the world's largest companies across multiple industries, specifically in North America and Europe. Her core areas of focus include culture of quality, quality strategy development, cost of quality, demand planning, forecasting, and immersive experience uses (VR, AR) in supply chain.

Ms. Zheng joined Gartner following the company's acquisition of CEB in 2017. She had joined CEB in July 2013. In addition to supporting quality leaders and supply chain technology leaders, she has also worked extensively with procurement executives to develop supplier segmentation strategies, accelerate procurement transformations, create supplier performance scorecards, and build category management strategies.
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Monday, October 25, 2021 / 03:00 PM - 03:30 PM EDT
Ignition Guide to Designing a Talent Strategy for the Supply Chain Planning Organization

This guide will help supply chain planning leaders define the talent objectives and outline a talent strategy aligned with the overall supply chain planning strategy and business objectives.

Tuesday, October 26, 2021 / 12:00 PM - 12:30 PM EDT
Demand Planning Begins Where Forecasting Ends

A number is not a plan. A number represents a goal and a plan is a set of actions to achieve the goal. The forecast is a calculated projection of the past into the future, and the demand plan is a specific set of actions that will force a change to the computed historical trend going into the future. In this session, we will discuss a demand planning process that is the driving force in a company's revenue growth, not merely an attempt of responding to the market volatility.

Tuesday, October 26, 2021 / 03:00 PM - 03:45 PM EDT
Ask the Expert: The Route to a More Resilient Culture of Quality

Persistent business and supply chain disruptions have exposed the fragility of the cultures of quality we've worked hard to build. Come, ask a Gartner expert about strategies and tactics for how to best build a resilient culture of quality.

Wednesday, October 27, 2021 / 12:00 PM - 12:30 PM EDT
Quality Management Technologies to Keep on Your Radar

As quality and supply chain leaders look to become more predictive and resilient, their appetite in leveraging more innovative technology grows. Unfortunately, few quality organizations have robust technology portfolios and investment strategies. Join us to better understand the current quality technology landscape and identify emerging trends in technology investment and ROI.

Join us to hear from Gartner experts and thought leaders.