Frequently asked questions

How do I register for the conference?

You can register online or call 1 866 405 2511.

 

What methods can I use to pay?

You may pay with a Gartner IT Symposium/Xpo™ ticket, credit card or invoice with a PO number. Payment must be made prior to the conference or it will be collected upon entrance to the conference.

 

What is the cost to attend?

Standard price: CDN$4,950 + VAT

Public-sector price: CDN$4,000 + VAT

Gartner clients may contact their account managers for special pricing options or may use a Gartner IT Symposium/Xpo ticket as a form of payment. 

 

Is there a bulk discount for large groups?
 
A group rate discount is available, depending on size. Learn more about the Group Rate Discount here.

 

What is included in the full registration price?

Registration fee includes conference attendance, documentation, expert one-on-one meetings, roundtables, a special evening event, breakfast and lunch (Monday through Thursday), IT Xpo receptions and a postconference Executive Summary Report. Please note, online preregistration is required for Gartner one-on-one meetings, workshops and roundtables. Reserve your place early, as space is limited. Click here for details.

Are there any speaking opportunities at the conference?

Speaking opportunities are available for conference exhibitors. If you are interested in exhibiting, you will need to speak with a Gartner exhibitor sales representative. If you know who the representative is for your space, please reach out to the representative directly. If you are not aware of the representative for that space, call 1 800 356 4740 or email exhibit@gartner.com.

 

What if I am interested in exhibiting at the conference?

You will need to speak with a Gartner exhibitor sales representative. If you know who this is, you can reach out to the representative directly. If you are not aware of the representative for that space, email exhibit@gartner.com.

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at Gartner conferences. Please fill out the form here and a representative of Gartner Conferences will contact you.

How do I sign up for a Gartner one-on-one meeting?

One-on-ones are available exclusively to paid registered full conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Because of the high demand for these appointments, each attendee may reserve two 30-minute one-on-one meetings with a Gartner expert. Once prebooking opens, registration for expert one-on-ones is available through Gartner Conferences Navigator (our online agenda-building tool).

 

Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in two private 30-minute one-on-one meetings. Because of the high demand for particular experts, sign-up is on a first-come, first-served basis.

 

How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Because of the high demand and limited availability, we recommend you register in advance for these unique sessions. Once prebooking opens, registration for roundtables is available through Gartner Conferences Navigator (our online agenda-building tool).

 

Is there a list of Gartner experts who will be available at the conference?

Yes, we will have a Gartner expert guide with the list of our experts and the key areas with which they can assist clients. Please check back for the guide.

 

Are there any restrictions around Gartner one-on-one meetings?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this situation occurs. Clients interested in briefing experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.

Gartner hotel reservations are not currently open. Check back for updates!

When will I have access to documentation?

Registered attendees will be informed via email as conference documentation becomes available on Gartner Conference Navigator. This email will include step-by-step instructions to access presentations and select audio-recorded sessions.

Are there any executive leadership tracks/sessions available at the conference?

Yes, there is an exclusive CIO Experience available at the conference. Attendance requires application. Attendees can apply to the Gartner CIO Experience as part of the registration process. All qualified registrants will be considered and will be granted confirmation based upon qualifications defined below and space availability. 

Applicants must meet the following qualification criteria to attend:

  • Enterprisewide CIO, or
  • Business unit or regional CIO responsible for:
    • Private sector: $250+ million in revenue
    • Public sector: 1,000 employees or $250+ million IT budget

Qualifying CIOs from a technology vendor or consultancy must be involved exclusively in their organization’s internal IT/IS operation.

 

Already registered? Log back into your registration profile and complete the qualifying questions. 

Please note: Eligibility decisions are determined at the sole discretion of the Gartner conference team. You will be notified of acceptance status by email. All information you provide is strictly for Gartner internal use and will not be divulged to any third-party organization.

 

What is included in the CIO Experience?

Visit the CIO Experience page on our website for details.

Continuing professional education (CPE) credits available at Gartner IT Symposium/Xpo

For Gartner IT Symposium/Xpo 2019 attendees, any sessions you participate in that advance your knowledge within that discipline may earn you continuing professional education credits from ISACA, a nonprofit, independent association that advocates for professionals involved in information security, assurance, risk management and governance. For details, please log into Gartner Conference Navigator.