The 2020 Gartner IT Symposium Opening Keynote will address the key challenges and opportunities CIOs face today and present a compelling vision for the changing role of the CIO and IT in the emerging digital society. We will explore these ideas to provide practical advice and inspiration for the future.

Gartner research shows that most enterprises are digitally transforming and have been for a while now. But, data also shows that there is a growing gap between digital ambition and actual execution. This is leading to transformation fatigue, where employees are apathetic about and disenfranchised from the Next Big Thing, sometimes opting out of the transformation or passively resisting it. This makes it tough for leaders to deliver on the pressure from the C-Suite to transform. Join this discussion with Mary Mesaglio about tips and tricks you can use with your teams right now to overcome transformation fatigue.

Why does transformation feel so hard? In part, it's because we are more rigorous about project goals and completion that we are about culture change and adaptation. Leaders underestimate four predictable psychological hotspots that cause transformations to stall and - if addressed - can accelerate change.

CIOs make critical decisions every day — decisions that impact the viability and success of the organization， and the quality of life of the people who work there. Make those decisions count by understanding how to frame and evaluate your options using proven frameworks for every type of decision.