Monday, October 17, 2022 / 08:00 AM - 10:00 AM EDT
Join other attendees for breakfast before the day's sessions.
Monday, October 17, 2022 / 08:00 AM - 07:15 PM EDT
Registration and Information hours for the day.
Monday, October 17, 2022 / 08:30 AM - 09:30 AM EDT
Paul Furtado, VP Analyst, Gartner
Exclusive breakfast to kickoff the Midsize Enterprise attendee experience at IT Symposium/Xpo. This is an excellent opportunity to learn about the specific midsize enterprise sessions planned for the week as well as connect with peers.
Monday, October 17, 2022 / 08:30 AM - 09:30 AM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Welcome to IT Symposium/Xpo! Join us for this networking breakfast and get to know your global enterprise peers as we discuss what to expect this week at the Conference.
Monday, October 17, 2022 / 10:00 AM - 10:45 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Proctor, Distinguished VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs are leading in a world that is deglobalizing, economically disrupted and facing a greater range of threats than ever before. The executive challenge is how to turn these risks into business opportunities while dealing with significant uncertainty and resource constraints. Join us for the Gartner Opening Keynote in which we’ll focus on some of the most important ways in which CIOs and IT executives can use information and technology in new and emerging ways to lead and make a difference for their enterprises.
Monday, October 17, 2022 / 10:45 AM - 11:30 AM EDT
Join us for refreshments in a brief break between sessions.
Monday, October 17, 2022 / 10:45 AM - 07:15 PM EDT
Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Monday, October 17, 2022 / 11:00 AM - 11:20 AM EDT
Saikat Ray, VP Analyst, Gartner
Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their own assessment.
Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
The definition of self-service is shifting in this field as augmented capabilities pervade platforms. At the same time, cloud ecosystems and alignment with productivity tools have become key selection factors. This will help clients better understand the Magic Quadrant and market for analytics and BI platforms.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Frances Karamouzis, Distinguished VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are they key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
Inflationary times create added complexity when negotiating with vendors. Cost modeling using data points from economic indicators such as CPI and ECI is critical to effectively analyze the fairness of increases. This session will use vendor proposal scenarios to walk through and demonstrate how CIOs should include these models in their negotiation strategy and playbook to optimize deals.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Hung LeHong, Distinguished VP Analyst, Gartner
The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Hybrid refers to offerings that are both online or virtual and in person- Institution are now increasingly more digital and providing a variety of online, virtual and in person experience/services. This session will focus on how will institutions balance, manage, sustain and govern hybrid models in a wide variety of areas.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Donald Feinberg, Distinguished VP Analyst, Gartner
Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.
Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Technology has been the great enabler of distributed and hybrid work and CIOs now co-own employee experience. But your organization will fall short in readying for the future of work if you rely on a tech-led approach. To create competitive advantage, CIOs need to rethink their strategies for engaging and empowering employees across all the touchpoints of daily work. Join this session for guidance down the path to transforming your workplace and workforce.
Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT
Zarko Sumic, Distinguished VP Analyst, Gartner
Focus on renewables and achievement of grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.
Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT
Mark Fabbi, Distinguished VP Analyst, Gartner
Join this interactive discussion with peers at midsize enterprises to share how you are dealing with supply chain delays and rapidly increasing prices for infrastructure equipment.
Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT
How do you build, attract and retain digitally minded employees in today’s challenging work environment? Join this lightly facilitated discussion as we surface and share strategies for attracting, hiring, building and retaining digital talent in the banking industry. Come prepared to share with your peers.
Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT
Jonathan Lyon, Sr Executive Partner, Gartner
Kevin Swagerty, VP, Team Manager, Gartner
Payers and providers must continue their digital investments in an increasingly competitive healthcare landscape while facing fiscal headwinds. They are evaluating those investments to ensure they continue to improve patient care and member experiences. This lightly facilitated discussion is designed to share your hacks that have allowed you to continue your digital transformation journey.
Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT
Dolores Ianni, VP, Advisory, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT
Hannah Decker, Principal Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Monday, October 17, 2022 / 12:00 PM - 02:45 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Thomas Bittman, Distinguished VP Analyst, Gartner
Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Anthony Henderson, Sr Director Analyst, Gartner
Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Autumn Stanish, Principal Analyst, Gartner
Stakeholder pressures to reduce the environmental footprint of I&O continue to grow, but guidance around where to begin remains ambiguous. This session will be a guiding framework for executive leaders accountable for I&O sustainability to plan short-, mid- and long-term I&O sustainability goals, as well as address specific measures and recommendations to successfully execute the strategy at each stage.
Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready
- Business-IT continuum redefines the models of software engineering
Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Erin Griffin, VP, Team Manager, Gartner
In this roundtable discussion, we will share the many myths, truths and honestly lies about women and hybrid work. We’ll discuss how these reflect your own realities as well as how your team/colleagues are feeling, and hear how you are addressing the challenge(s) in your organizations.
Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT
Paul Furtado, VP Analyst, Gartner
Cloud strategies within midsize enterprises are influenced by budget, application architectures and resource constraints. Midsize enterprise CIOs can benefit in all these areas by learning from peers in other midsized organizations. Bring your questions about working with cloud providers for an interactive discussion.
Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT
Connected factory workers leverage various digital tools and data management techniques to improve and integrate their interactions with both physical and virtual surroundings. How connected is your factory workforce? Join this lightly facilitated discussion and explore best practices for helping employees adapt to new ways of working and build their digital dexterity. Come prepared to share with your peers in manufacturing.
Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT
The energy sector is dedicating time and resources to initiatives in environmental, social and governance (ESG). Technology leaders play a critical role in internal ESG projects as well as in customer- and regulator-facing initiatives. This lightly facilitated discussion will provide an opportunity for peers to compare recent actions, the results of those actions and hear what others are targeting over the next 12-24 months.
Monday, October 17, 2022 / 12:30 PM - 01:45 PM EDT
More details to come!
Monday, October 17, 2022 / 12:35 PM - 12:55 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Oil, gas and energy companies are expanding the scale and scope of digital innovations to drive efficiency, transform operations and diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments with strategic business goals.
Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT
Monday, October 17, 2022 / 01:45 PM - 04:45 PM EDT
Christopher Mixter, VP, Research, Gartner
Midsize firms invest in digital technologies and adopt new workplace tools in response to disruption. While beneficial, such changes burden end-users with the unintended cost of change fatigue. Learn how other midsize CIOs minimized ITs contribution to change fatigue and improved enterprise productivity, retention and engagement.
Monday, October 17, 2022 / 02:15 PM - 02:35 PM EDT
Robert Hetu, VP Analyst, Gartner
Following a period of continuous disruption, retailers are accelerating investments in technology to support agility for resilience. They are also challenged with balancing operational costs while striving to deliver excellent customer experiences.
Retail CIOs can use this Hype Cycle to cut through market hype and identify transformative technologies to drive solid business results.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Marty Resnick, VP Analyst, Gartner
Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Rui Zhang, Sr Principal Analyst, Gartner
Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Sam Olyaei, VP, Team Manager, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Proctor, Distinguished VP Analyst, Gartner
Helen Huntley, Managing Vice President, Gartner
Chris Howard, Distinguished VP Analyst, Gartner
Join us for a townhall style discussion of the Gartner Opening Keynote.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Michael Chiu, VP Analyst, Gartner
IT has taken a more active role in customer experience (CX), and is now involved in 2/3 of all CX projects up from less than 1/2 in 2017. Meanwhile, CX has become a hot topic due to political, economic, social and technology forces pulling customers in different directions. Yet existing methods of measuring CX tend to focus on CX’s value to only a few stakeholders amongst many. A new value equation, one which encompasses value generated for multiple stakeholders, is needed.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Ed Gabrys, VP Analyst, Gartner
Your leadership style, the way you engage with your teams, peers, suppliers, executives, and even your approach to corporate politics are determined by your influencing style. Knowing your style can tell you who you are as a leader. Knowing how to use and grow it will show everyone else. The goal of the session is to help people identify their own strengths and weaknesses as it relates to their evolving role and then how to grow them in ways they are comfortable with and to gain the courage to grow in areas where they are less so.
Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the organization as a force multiplier. This year’s CIO and technology executive agenda explores the leadership actions necessary to close I&T execution gaps by leveraging a decentralized an distributed delivery approach.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
David Smith, Distinguished VP Analyst, Gartner
As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
Customers want to be able to search, transact, acquire and consume products and services safely and easily across a retailer’s entire ecosystem.
In this session, we will explore how the power is shifting from traditional headquarters processes to the store. This emphasizes the need for digitalization in the store to prioritize the associate experience.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
Frances Karamouzis, Distinguished VP Analyst, Gartner
A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
Albert Gauthier, Director Analyst, Gartner
Artificial intelligence tools are available to most customers of enterprise digital workplace. However, many midsize enterprises struggle to find an appropriate use case. Bring your questions to this interactive discussion on how AI tools can improve customer engagement and help midsize enterprise CIOs integrate baseline AI capabilities across the enterprise.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
Douglas Wood, VP, Executive Partner, Gartner
Fabrizio Zanardo, Executive Partner, Gartner
Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.
Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT
Maximizing value from smart city efforts requires cities to move beyond siloed IoT and data solutions. Join this lightly moderated discussion with your peers in state and local government, and share successes, challenges and best practices for setting a vision for your communities.
Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT
Mike Tucciarone, Sr Director Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.
Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT
Dawn Hubbard, Director Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT
Paul Furtado, VP Analyst, Gartner
This session will help you prepare a midsize guide to starting a formal cybersecurity program . This session is tailored for midsize organizations that are starting or have nascent security programs. This workshop will provide you with a framework to develop a structured security program within your enterprise. This session is in interactive and will feature group discussion and exercises.
Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT
Rick Varner, Sr Executive Partner, Gartner
Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.
Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT
Satyamoorthy Kabilan, Executive Partner, Gartner
Steve Heck, Sr Executive Partner, Gartner
A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps to take the ownership and control required to create a Culture of Performance.
Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT
Susan Harwood, VP, Executive Partner, Gartner
Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.
Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Greg Loos, Sr Executive Partner, Gartner
The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.
Monday, October 17, 2022 / 03:00 PM - 04:30 PM EDT
Lily Mok, VP Analyst, Gartner
This highly interactive, discussion-based session will bring together CIOs to explore how your talent bench CIOs can’t hire their way out of the technology talent crisis. Attracting and retaining talent requires outside-in thinking that starts with your employee value proposition and ends with unconventional approaches such as borderless workers. Join your peers to share experiences, identify best practices and discover trends.
Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT
Monday, October 17, 2022 / 04:15 PM - 05:00 PM EDT
Join us for refreshments in a brief break between sessions.
Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT
Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022),
Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.
Monday, October 17, 2022 / 05:45 PM - 07:15 PM EDT
Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.
Monday, October 17, 2022 / 06:00 PM - 07:30 PM EDT
Midsize Enterprise Program attendees are invited to a Meet and Greet Reception to kick-off the week.
Monday, October 17, 2022 / 06:00 PM - 08:30 PM EDT
Global Enterprise Executive Experience attendees are invited to a Meet and Greet Reception to kick-off the week.
Tuesday, October 18, 2022 / 07:00 AM - 09:00 AM EDT
Join other attendees for breakfast before the day's sessions.
Tuesday, October 18, 2022 / 07:00 AM - 07:30 PM EDT
Registration and Information hours for the day.
Tuesday, October 18, 2022 / 07:30 AM - 08:30 AM EDT
Join us for a brief presentation by Gartner followed by an informal discussion with your peers over breakfast.
Tuesday, October 18, 2022 / 07:30 AM - 08:30 AM EDT
Val Sribar, SVP, Research & Advisory, Gartner
Join us for this interactive breakfast session featuring a presentation by Gartner experts followed by informal discussion with your peers.
Tuesday, October 18, 2022 / 08:00 AM - 08:30 AM EDT
More details to come!
Tuesday, October 18, 2022 / 09:00 AM - 09:45 AM EDT
More details to come!
Tuesday, October 18, 2022 / 09:45 AM - 10:30 AM EDT
Join us for refreshments in a brief break between sessions.
Tuesday, October 18, 2022 / 09:45 AM - 06:45 PM EDT
Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Tuesday, October 18, 2022 / 10:30 AM - 10:50 AM EDT
David Cearley, Distinguished VP Analyst, Gartner
CIOs must determine the impact of emerging technologies on their industries and organizations. This session identifies the emerging technologies on the horizon with transformational benefits and broadest cross-industry impact.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Joseph Provenza, VP Analyst, Gartner
CIOs in midsize enterprises have a lot on their minds. It is sometimes difficult to know where to focus. See what a compilation of high-profile Gartner research surveys across multiple roles has to say about the trends, challenges and opportunities that are facing MSE CIOs today.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
In today’s complex environment, organizations must create and realize value across stakeholders in new ways. Enterprise value formulas must take account of whether the value delivered to a range of stakeholders translates into full value received by the organization. Executive leaders can use Gartner’s new enterprise value model to make decisions that create sustainable long-term enterprise value and impact.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Mary Mesaglio, Managing Vice President, Gartner
Between geopolitical tensions, the pandemic, social justice concerns and climate urgency, it seems like we are never out of crisis mode. If this is the new normal, how should leaders lead? This session covers tactics to motivate and protect teams who are at the brink in terms of fatigue and anxiety and covers what actions you must get right no matter what.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Benjamin Seesel, VP, Research, Gartner
Key insights from the Financial Services practice's work on what banking looks like in 2027, and what to do about it.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Saul Brand, Sr Director Analyst, Gartner
Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Bill Finnerty, VP Analyst, Gartner
Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.
Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.
Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."
Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT
Michael O'Brien, Sr Executive Partner, Gartner
Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.
Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT
A digital insurance enterprise requires the organization to make data pervasive by design and by deed. CIOs need to turn business demand for data and analytics into tangible business outcomes. This lightly facilitated roundtable discussion provides you an opportunity to share with your peers and exchange methods, practices, and challenges to creating a data-driven organization with measurable business value.
Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT
Avanish Mehrotra, Sr Managing Partner, Gartner
Join this interactive session to hear how a private, fourth-generation manufacturing company conceptualized and enabled its multiyear global digital transformation program. We'll discuss challenges, best practices and lessons learned followed by Q&A.
Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.
Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT
Erin Griffin, VP, Team Manager, Gartner
Debra Christmas, Sr Executive Partner, Gartner
You were selected because of your new vision and fresh leadership style; now it feels like your approach is under attack. Maybe your own self-limiting beliefs are sabotaging you. In this workshop, we’ll explore these topics, and work through some concrete actions you can take to accelerate your success.
Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT
Kristin Root, Executive Partner, Gartner
Stephen Lefebvre, Sr Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT
This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT
Steve Heck, Sr Executive Partner, Gartner
Satyamoorthy Kabilan, Executive Partner, Gartner
A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.
Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT
Tuesday, October 18, 2022 / 12:00 PM - 02:45 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Tuesday, October 18, 2022 / 12:30 PM - 01:00 PM EDT
Joseph Provenza, VP Analyst, Gartner
Attracting and retaining quality IT talent has always been difficult for a midsize enterprise. The current labor market has made this even more of a challenge. What levers can midsize enterprises pull to provide to gain an advantage? Prepare to share your experiences with your peers during this interactive roundtable discussion.
Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT
Rob Schafer, Sr Director Analyst, Gartner
Software audits continue to be high-risk and high-cost challenges for organizations particularly with the complexity of managing assets both on-premises and in cloud environments. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices for cost avoidance and risk mitigation during megavendor software audits.
Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Healthcare and life sciences leaders have a plethora of data and an urgent need for improved insight to improve patient care, research, clinician engagement, and operations. Today’s enterprise data warehouses, although necessary, are inadequate to drive the innovation in data and analytics necessary to solve the industry’s most pressing challenges. This session will facilitate an interactive conversation around the newly-introduced Healthcare and Life Sciences Data and Analytics Hype Cycle to help data and analytic leaders prioritize innovations.
Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT
Albert Gauthier, Director Analyst, Gartner
Learn how to make the most of productivity tools. Microsoft Graph is a common interface that provides programmatic access to functional and administrative features of Microsoft 365. Bring your questions and engage in an interactive discussion on digital workplace tools.
Tuesday, October 18, 2022 / 12:30 PM - 01:45 PM EDT
Erica Dhawan, Expert on 21st Century Collaboration, Cotential
We live in a culture defined by a distinct empathy deficit. Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change and an increasing number of global teams working remotely. Join us for this eye opening presentation in which Erica will share her playbook for leading modern teams, including how to cultivate greater empathy across teams, ultimately creating cultures of connection, collaboration and high-performance.
Tuesday, October 18, 2022 / 12:40 PM - 01:00 PM EDT
Michelle Duerst, VP Analyst, Gartner
This Hype Cycle will talk through the trends for consumer goods.
Tuesday, October 18, 2022 / 12:40 PM - 01:00 PM EDT
Zarko Sumic, Distinguished VP Analyst, Gartner
Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Marty Resnick, VP Analyst, Gartner
Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Patrick Hevesi, VP Analyst, Gartner
With many IT assets now outside traditional enterprise perimeters, IT leaders must rethink security. Enter the cybersecurity mesh architecture, a composable and scalable approach that fosters tighter integration between security controls by creating connections between them. This enables them to share information, intelligence and to act more like a collaborative team in protecting distributed assets.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Jennifer Carter, Assoc Principal Analyst, Gartner
Hybrid models elicit a spectrum of emotional responses from people because it affects how they lead and do work. However regardless of where you fall on that spectrum, building your culture in this environment can be better than you think. Take advantage of this opportunity by designing culture hacks that enhance hybrid work.
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Jim Scheibmeir, Director Analyst, Gartner
CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?
Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT
Richard Natale, Sr Director Analyst, Gartner
It’s one thing for insurance CEOs to set digital revenue goals. It’s another for insurance CIOs to know levers that can actually improve digital revenue performance. Join this session to learn KPI strategies that help leaders prioritize investments in digital capabilities to improve performance.
Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT
Tuesday, October 18, 2022 / 01:30 PM - 04:30 PM EDT
Miles Gibson, VP, Research, Gartner
Business leaders are increasingly making technology decisions with far-reaching implications, while business technologists are increasingly developing innovations. This session features research insights and best practices for CIOs and heads of EA and technology innovation. Join us to discuss how to help business leaders make architecturally sound decisions and foster a culture wherein anyone can innovate for the benefit of the enterprise.
Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
Blockchain and Web3 will transform the internet as we know it and CIOs must determine the impact on their industries and organizations. This session identifies underlying blockchain and Web3 technologies as they traverse through the Hype Cycle. We identify the innovations that have the broadest impact and the most benefits. We also identify sample vendors for those innovations.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Mandi Bishop, VP Analyst, Gartner
Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Scot Kim, Sr Director Analyst, Gartner
Smart factories offer an opportunity to leverage different emerging technologies like cloud computing, AI and edge to simultaneously minimize risk, increase competitiveness and innovate production processes and human interactions. This session will show how smart factories can connect new ecosystem models for direct to consumer (DTC) and capacity orientations to become lights-out factories.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
The global economy has shifted on its axis. Inflation and delocalization require CEOs to drop the cost floor, as the basis of competition. Retargeting digital weapons at productivity is the new way for executive leaders to win.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
Diversity challenges come in many forms. Issues of race, color, creed, sex and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges such as building a diverse culture and teams and diverse business and IT skill sets. How to prioritize and act on all these challenges and more will be the determining factor of success. This panel of CIOs will provide their views on these challenges and much more.
Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT
James Anderson, VP Analyst, Gartner
Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
LJ Justice, Sr Principal, Research, Gartner
Tori Paulman, Sr Director Analyst, Gartner
Inclusive leadership also means that leaders commit to ensuring all team members are treated equitably, feel a sense of belonging and value, and have the resources and support they need to achieve their full potential This roundtable will explore the experiences of LGBTQ+ identifying CIOs, IT leaders and employees and provide advice on how CIOs can act as supportive leaders and allies.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Bring your questions, and learn from those posed by your peers, to this interactive session as we explore tactics being used and how to best defend against the changing landscape.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
The digital dexterity of enterprise leaders is critical to achieving successful digitalization and to accelerate digital business efforts. Is a lack of digital dexterity within your organization delaying your digital transformation? This lightly facilitated roundtable provides an opportunity for discussion with your peers on the successes and best practices to develop this critical competency.
Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT
John Kost, Distinguished VP Analyst, Gartner
Many governments have expressed great ambition and expended considerable energy to transform or modernize. Yet for many, success has proven to be elusive. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss specific challenges and opportunities to chart a path forward.
Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT
Rob Schafer, Sr Director Analyst, Gartner
This interactive clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T3: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will have access to ready-to-use worksheets of IBM-specific negotiation tips, tactics, and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.
Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT
Allison Adams, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT
Albert Gauthier, Director Analyst, Gartner
Midsize Enterprises can use the existing MS365 digital workplace to lead their integration first strategy, reducing their dependency on custom solutions.
Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT
Rick Varner, Sr Executive Partner, Gartner
Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.
Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT
Susan Harwood, VP, Executive Partner, Gartner
Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.
Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT
This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.
Tuesday, October 18, 2022 / 03:00 PM - 04:30 PM EDT
Christie Struckman, VP Analyst, Gartner
This highly interactive, discussion-based session will bring together CIOs to explore evolving your technology leadership role. Accelerated digital investments has opened opportunities for CIOs to evolve and expand their role. We identify three archetypes for the future of the CIO role. Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.
Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT
Tuesday, October 18, 2022 / 04:15 PM - 05:00 PM EDT
Join us for refreshments in a brief break between sessions.
Tuesday, October 18, 2022 / 05:00 PM - 05:45 PM EDT
More details to come!
Tuesday, October 18, 2022 / 05:45 PM - 06:45 PM EDT
Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.
Wednesday, October 19, 2022 / 07:00 AM - 09:00 AM EDT
Join other attendees for breakfast before the day's sessions.
Wednesday, October 19, 2022 / 07:00 AM - 07:00 PM EDT
Registration and Information hours for the day.
Wednesday, October 19, 2022 / 07:30 AM - 08:30 AM EDT
Join us for this interactive breakfast session featuring a presentation by Gartner experts followed by informal discussion with your peers.
Wednesday, October 19, 2022 / 08:00 AM - 08:30 AM EDT
More details to come!
Wednesday, October 19, 2022 / 08:30 AM - 09:30 AM EDT
Join us for a brief presentation by Gartner followed by an informal discussion with your peers over breakfast.
Wednesday, October 19, 2022 / 09:00 AM - 09:45 AM EDT
More details to come!
Wednesday, October 19, 2022 / 09:45 AM - 10:30 AM EDT
Join us for refreshments in a brief break between sessions.
Wednesday, October 19, 2022 / 09:45 AM - 07:15 PM EDT
Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Wednesday, October 19, 2022 / 10:30 AM - 10:50 AM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Students and faculty in higher education now rely on sustained digital acceleration for a successful hybrid engagement experience. Higher education CIOs must maintain this digital momentum. This session will go over the Hype Cycle for Higher Education 2022 including deeper discussion on several of the key innovation profiles. Attendees will understand how to determine the best technologies to invest in that will support their institution's hybrid campus goals.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Join us for a fascinating inside look at how veteran IT leaders take advantage of the massive shifts that define markets.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jaime Capella, Distinguished VP, Research, Gartner
CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jeffrey Hewitt, VP Analyst, Gartner
IT leaders have little time, skills and budget to track emerging trends and the full impact of those trends on infrastructure and operations. IT leaders should use the research in this presentation to identify which of the top trends are most likely to impact their infrastructure and operations and implement effective tactics to respond. Trends to be covered include just-in-time infrastructure, management confluence, and career ladders to career lattices.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Boards have no idea how to govern cyber as a business issue. Cybersecurity is now the No. 1 spend item on the technology investment list. Cybersecurity investment is broken because no one can explain the business value of a security control, so we can't have an adult conversation about business investment in security.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Lily Mok, VP Analyst, Gartner
Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Paul Furtado, VP Analyst, Gartner
Bad actors have modified their tactics and as a result introduce new risks to midsize enterprises. Attendees will learn about the current methods being used and how to best protect their organizations against them.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Simon Mingay, VP Analyst, Gartner
Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.
Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
Michelle Duerst, VP Analyst, Gartner
Bring your questions to this interactive session where we'll focus on how to implement the right Total Experience strategies for your customers and employees in manufacturing. TX is a top strategic tech trend that focuses on creating a shared superior experience for employees and customers with more intuitive technologies and multiple touch points.
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
Graham Waller, Distinguished VP Analyst, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
Many organizations are attempting to make or evaluate changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
Successful technology leaders in the energy sector must focus on strategic intent, delivering value, and leveraging technology and information assets in an environment of economic uncertainty, global retraction and talent shortages. Join your peers in this lightly facilitated session to discuss qualities and skills you see as essential and what you have seen as imperative to pivot successfully.
Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT
From multiomics to workflow automation to identifying off-label drug use cases to improving data collection and analysis in clinical research, a wide variety of AI technologies permeate every facet of the life sciences’ future. Join this lightly facilitated discussion around the art of the possible, the lessons learned and the challenges encountered by you and your peers.
Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT
Michael Silver, VP Analyst, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT
Dawn Hubbard, Director Analyst, Gartner
Workday’s market position and go-to-market strategy leave many negotiators struggling to negotiate effective SaaS agreements with Workday. In this interactive clinic we will review key terms to negotiate with Workday and supply you with checklists and strategies to assist you in achieving an optimal deal with Workday.
Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT
This workshop focuses on identifying the importance of knowing and living one’s values. Join in this highly interactive session to focus on your respective values and develop a roadmap to successfully adopt and live within the realms of our value system.
Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
Learn how to craft a digital story for your midsize enterprise. Review four most common templates to get started on a digital strategy and support your vision with digital execution details like key stakeholders, risks, competitive threats and KPIs. This is an interactive session and will feature facilitated discussions and group exercises on
Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT
Stephen Lefebvre, Sr Executive Partner, Gartner
Kristin Root, Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT
Steve Heck, Sr Executive Partner, Gartner
Satyamoorthy Kabilan, Executive Partner, Gartner
A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.
Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT
Susan Harwood, VP, Executive Partner, Gartner
Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.
Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT
Wednesday, October 19, 2022 / 11:45 AM - 02:15 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Wednesday, October 19, 2022 / 12:30 PM - 01:45 PM EDT
More details to come!
Wednesday, October 19, 2022 / 12:45 PM - 01:05 PM EDT
Richard Natale, Sr Director Analyst, Gartner
Digital acceleration in insurance has been uneven, with some technologies advancing due to unprecedented STEEP factors, and others with longer or more expensive paths to ROI being held back. Session attendees will better understand these trends to prioritize their future IT investments.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Emily Rose McRae, Sr Director, Research, Gartner
Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Chris Saunderson, Sr Director Analyst, Gartner
I&O leaders increasingly rely on automation to help them achieve greater speed, quality and efficiency, but struggle to connect automation activities with business value creation. This presentation helps I&O leaders measure the success of their automation initiatives and tell a clear value story to stakeholders, peers and practitioners.
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
What is a customer technology platform? What customer problems does it address and help to solve. Why do you need to using enterprise architectural approaches to create one?
Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT
Shameen Pillai, Sr Director Analyst, Gartner
APIs are changing the way we build and experience products and services. APIs are an essential ingredient of a successful digital business strategy. Whether it is to connect systems, build modular and composable software architectures, or create new products, APIs are indispensable. Due to hybrid/multicloud environments, distributed teams consuming and developing APIs, and presence of multiple API management solutions, API governance has become a bottleneck in unlocking the true value of APIs.
Wednesday, October 19, 2022 / 02:15 PM - 02:35 PM EDT
Bill Blosen, Sr Director Analyst, Gartner
As the agile digital business becomes an increasing reality, many leaders are looking for one tool to rule them all. They want a single view into strategy, funding, software delivery and value realization. See how the 18 vendors in the Enterprise Agile Planning Tools market are pulling this information together, to give leaders new insights into their customer value delivery.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Ed Anderson, Distinguished VP Analyst, Gartner
Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Healthcare and life sciences technology leaders must meet a moment in healthcare that requires clear-eyed investment decisions and focused innovation. New value propositions must be established with multiple stakeholders to tackle urgent industry challenges like clinician burnout and health equity. Strategic digital initiatives and emerging technologies will be more essential than ever, but healthcare technology leaders will need to employ a new multi-stakeholder value model, performance measurement and value storytelling to drive their organizations forward.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
CIOs are currently unprepared for a looming high-turnover future, fueled by new and evolving employee expectations. Attrition is a new reality that will not be solved using current legacy talent strategies or quick fixes. This session will cover how CIOs can reset talent strategies to manage future workforce realities.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Jorge Lopez, Distinguished VP Analyst, Gartner
Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
LJ Justice, Sr Principal, Research, Gartner
Everyone can contribute to improved diversity, equity and inclusion by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because we are unsure exactly what to do, or are afraid our actions might make things worse. In this session, we will learn how to be better allies ourselves, and how to build allyship skills and confidence in others.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
As one of the oldest industries in the world, insurance is well -versed in the rapidly changing market forces that make it on hard on leaders to make prudent decisions. Insurance products and insurance technology are also more intertwined than ever before, with all eyes on the CIO to make the appropriate practical and strategic decisions to compete effectively. This session links the future of the insurance industry with the technology pressures facing today's leaders.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Whit Andrews, Distinguished VP Analyst, Gartner
Lane Severson, Sr Director Analyst, Gartner
Join us as Gartner experts consider, discuss and debate two sides of a provocative scenario.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Thousands of models in companies. Commonplace conversational AI in consumers' lives. New technologies that promise better AI with less data that makes it more useful for smaller projects. Artificial intelligence is bursting into business applications, organizations' analytics strategies and consumers' expectations. Set your priorities so that you'll be in its scaled-up future.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Frances Karamouzis, Distinguished VP Analyst, Gartner
There are over 60 million IT workers across the globe. This research explores the decision criteria, critical success factors and the pragmatic elements of shifting IT talent. Executives that want to ensure they fully understand all the variables and best practices approaches for the most important decisions regarding IT talent should attend this session.
Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT
Terri-Lynn Thayer, VP, Team Manager, Gartner
Insights about the future of higher education over the next 3-5 years will be the foundation of this presentation. We will explore key capabilities to compete in that future and identify what the CIO can do now to prepare for it.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
William Maurer, VP Analyst, Gartner
Many clients struggle to fill IT staff vacancies. Accordingly, they turn to outsourcing to meet increasing demand. Bring your questions to this interactive session and learn from peers, as we help provide guidance on how to use outsourcing to plug holes in workforce plans.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
Paul Furtado, VP Analyst, Gartner
In this interactive roundtable discussion midsize enterprise CIOs can share the most significant technology changes (including infrastructure, application and security operations) they experienced when the world was forced to go virtual and how it impacts modernization initiatives moving forward.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
Culture is a major element in addressing the talent challenge — key to attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
Paul Furtado, VP Analyst, Gartner
Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
Analytics plays a key role in the digital transformation of manufacturing organizations, both in revenue and operational excellence. It consumes a great deal of the organization's mindshare as it facilitates targeted business outcomes. This lightly facilitated session allows you to discuss, share and learn from a group of your peers about the role of analytics in their transformation.
Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT
Moutusi Sau, VP Analyst, Gartner
Banks around the world are dedicating time and resources to initiatives in ESG (Environmental, Social, Governance). Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss actions being taken at banks and investment services firms, the results of those actions, and priorities over the next 12-24 months.
Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new and emerging vendors.
Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT
Dawn Hubbard, Director Analyst, Gartner
SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.
Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT
Rick Varner, Sr Executive Partner, Gartner
Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.
Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT
Stephen Lefebvre, Sr Executive Partner, Gartner
Kristin Root, Executive Partner, Gartner
In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.
Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT
This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.
Wednesday, October 19, 2022 / 02:15 PM - 05:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.
Wednesday, October 19, 2022 / 03:00 PM - 04:00 PM EDT
Enjoy a spot of tea with other women in technology. Women in IT can spend an afternoon networking while enjoying hot and cold tea along with afternoon snacks. This event has the perfect backdrop for networking, continued conversations.
Wednesday, October 19, 2022 / 03:00 PM - 04:30 PM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
To meet accelerating demand, CIOs must democratize digital delivery by design. This means finding ways to equip and empower others to safely build digitalized capabilities, channels, assets and products that drive growth, save money and minimize risks. Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.
Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Zarko Sumic, Distinguished VP Analyst, Gartner
Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Christie Struckman, VP Analyst, Gartner
As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Joanne Kopcho, VP Analyst, Gartner
Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Arun Batchu, VP Analyst, Gartner
Humans are wired to make sense of a chaotic world using a language of known patterns. CIOs can apply lessons learned from the highly successful pattern movement in the software engineering industry to thrive in an accelerated world of volatility, uncertainty, complexity and ambiguity, that we live in.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
Too many enterprises change their operating structure toward centralization or decentralization thinking it will bring big benefits but don't follow through on the operating model changes to achieve those benefits. The fact is changing the operating structure is the easy part. For successful digital transformation, CIOs must work with senior executives to transform the enterprise operating model.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Mary Mesaglio, Managing Vice President, Gartner
“I am not interested in transformation,” said no CEO ever. Everybody's transforming. And so they should be. The problem is that transformations can feel like pushing water uphill, with leaders exhorting their people to change and despairing that they ever will. So, what's missing? Neuroscience. Don’t limit yourself to rational, reasonable arguments for change that are right but boring. Instead, embrace science-backed and simple behavioral tactics covered in this session.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Moutusi Sau, VP Analyst, Gartner
Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
John Kost, Distinguished VP Analyst, Gartner
Government CIOs continue to struggle in getting traction with digital and data initiatives in large part because they are missing the most important ingredient that will help ensure success. This session for CIOs, CDOs, and their bosses, will explore the critical ingredients and capabilities and leverage of data that organizations need to help achieve "digital" success.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Robert Hetu, VP Analyst, Gartner
Shopping is not a discrete activity; it’s an ‘always on’ integral part of the ethos of modern living. People’s desire to effortlessly weave in and out of digital and physical touchpoints demands ‘hyper convenient’ shopping experiences embedded into their everyday lives.
To be successful, retailers must execute their unified commerce strategies with a focus on hyper connectivity, hyper curation and hyper composability. This will enable ‘hyper convenience’, allowing customers to ‘self-service’ their own highly personalized shopping experience.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
Detecting and stopping compromises against AI requires new techniques and organizational structures. Malicious attacks or benign AI compromises lead to different types of organizational harm and loss — financial, reputational theft intellectual property, or compromise of sensitive data to name a few. New tools and organizations are needed to mitigate their harm. Gartner presents a framework for managing AI Trust, Risk and Security.
Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT
Andrew Miljanovski, VP, Advisory, Gartner
Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similarly to Nokia, Whirlpool, Urenco, ABB and many others.
Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Reducing greenhouse gas emissions is an essential imperative for all oil, gas and energy companies. Urgent action is needed. Yet solution requirements remain unclear and available technologies are inadequate. There are no easy paths forward. This session explores the options and implications for CDO/CIOs as their company struggles to build ESG proficiency.
Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!
Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT
Joseph Provenza, VP Analyst, Gartner
Midsize enterprises often cite a lack of business engagement and ownership for unsuccessful technology initiatives. Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how CIOs at midsize enterprises communicate effectively with business partners.
Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
Poorly planned and excessive technology change can have detrimental effects such as employee burnout and frustration. As such, what can CIOs do to mitigate the risk of employee fatigue? Share your experiences with your peers during this interactive roundtable discussion.
Wednesday, October 19, 2022 / 05:15 PM - 05:35 PM EDT
Jim Murphy, Sr Director Analyst, Gartner
When organizations need to deliver engaging digital experiences — beyond simple websites and mobile webpages — they turn to digital experience platforms. Their functional breadth and ability to serve a variety of channels and modalities equip them uniquely to improve customer, partner and employee journeys. This session will examine the leaders, challengers and visionaries in this innovative and vibrant market.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Robert Naegle, VP Analyst, Gartner
The pandemic has given way to volatile economic conditions led by inflation and war in Ukraine. What are the best practices to continue to optimize IT cost and even play offense in the face of such uncertainty? What should you do now to prepare, plan for and respond to economic pressures in your IT organization?
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Michelle Duerst, VP Analyst, Gartner
There's actually no such thing as a "manufacturing customer." We see significant differences between B2B, industrial, CG, and auto "customers." This session will show you how to apply Gartner's CX CORE framework, operate a Total Experience strategy, and prepare for a digital twin of a customer. Expect to see real world examples and early indicators as inspiration for your customer strategy.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Mandi Bishop, VP Analyst, Gartner
Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Bart Willemsen, VP Analyst, Gartner
Privacy-enhancing computation (PEC) techniques are one of Gartner’s top strategic technology trends for 2022. Other trends in privacy include the privacy UX, where data is allowed to be, and what you can do with AI. What are leading organizations focused on, the best capabilities to develop and how to plan your technology strategy to uncover value while making privacy a competitive differentiator.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Saikat Ray, VP Analyst, Gartner
Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Rui Zhang, Sr Principal Analyst, Gartner
Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Yanni Karalis, VP Analyst, Gartner
Amazon Web Services, Microsoft, Salesforce, Oracle, SAP and others have been developing their marketplaces and allow customers to buy SaaS solutions and services through these platforms. In this session, we are going to present important elements of these marketplaces and provide guidance around how to govern them effectively and drive agility through them.
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Andrew White, Distinguished VP Analyst, Gartner
This session highlights the optimal D&A organization model to become more data-driven balancing centralized and decentralized functions. It also helps you understand the must-have roles and emerging skills for your D&A teams. Key issues: What’s happening in D&A forcing change? What’s the impact on the D&A organization? What’s the impact on D&A roles, skills and culture?
Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT
Tom Scholtz, Distinguished VP Analyst, Gartner
There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.
Wednesday, October 19, 2022 / 05:15 PM - 06:00 PM EDT
Peter Delano, Managing Vice President, Gartner
Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will be actively involved in selecting the winners of the awards as well as the regional innovation champion.
Wednesday, October 19, 2022 / 05:45 PM - 07:15 PM EDT
Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.
Thursday, October 20, 2022 / 07:00 AM - 09:00 AM EDT
Join other attendees for breakfast before the day's sessions.
Thursday, October 20, 2022 / 07:00 AM - 04:00 PM EDT
Registration and Information hours for the day.
Thursday, October 20, 2022 / 08:00 AM - 08:30 AM EDT
More details to come!
Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT
Emmanuel Acho, NYT Bestselling Author, Emmy Award Winner, Host & Fox Sports Analyst,
Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.
Thursday, October 20, 2022 / 09:45 AM - 10:30 AM EDT
Join us for refreshments in a brief break between sessions.
Thursday, October 20, 2022 / 09:45 AM - 02:00 PM EDT
Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action.
Thursday, October 20, 2022 / 10:30 AM - 10:50 AM EDT
Mike Ramsey, VP Analyst, Gartner
This Hype Cycle reveals opportunities for CIOs to gain business advantages through concepts and technologies that require significant changes to processes, IT infrastructure and decision-making. Besides adding value to manufacturing businesses, they increase windows of competitive advantage.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Bart Willemsen, VP Analyst, Gartner
By design regulation is intended to introduce guardrails, provide structure, guarantee fairness and ultimately protect the public. One of the major concerns with new regulation is that it may be used by large, well-resourced organizations to gain further market dominance. Here we take a close look at two recent examples where privacy regulations are potentially being weaponized.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Daryl Plummer, Distinguished VP Analyst, Gartner
Technology democratization, concentration of intelligence through AI, cloud scale, and new value equations are trending forces that expose a new set of economic realities. CIOs who adapt to take advantage of digital supply and demand, rebalanced cost versus productivity, scarcity of skills, and decentralized decision-making will redefine value and accelerate digital transformation success.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Negotiation is a science and professional practitioners like hostage negotiators have disciplined processes that enable them to succeed in extreme situations. CIOs can learn and adopt these practices to help them negotiate with leaders, peers and partners.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Unpredictable volatility continues to disrupt oil, gas and energy markets. Business strategies are now more diverse. Companies are proceeding across a broader spectrum of pathways. However, only a few new capabilities are essential to implement all this strategic diversity. This session highlights four essential capabilities that every oil, gas and energy company need to thrive in the coming decade.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
James Boyle, Sr Director, Advisory, Gartner
The pace and volatility of digital transformation have increased the frequency of changes affecting enterprise priorities. As a result, it is becoming increasingly ineffective and unsustainable to house change management expertise in siloed pockets. To increase change success and enable innovation, organizations must promote change management capabilities to different stakeholder segments and move toward enabling the rest of the organization to manage change better.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Application Modernization and Cloud Migration are not single activities and do not stop after the application is transformed or migrated. This session discusses the application modernization and cloud migration value stream: Assess - Transform - Evolve. And, how continuous modernization allows CIOs to focus their modernization efforts on business priorities.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
David Cearley, Distinguished VP Analyst, Gartner
This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Christopher Mixter, VP, Research, Gartner
Midsize enterprises recognize the importance of digital initiatives. However, the majority will encounter stall points along the way. Many of these stalls trace directly back to unique challenges faced by midsize enterprises in building their digital vision and planning. This session highlights where midsize enterprises’ digital efforts most frequently stall and summarizes innovative approaches to overcome these stalls.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Michael Chiu, VP Analyst, Gartner
"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
The future of customer engagement in insurance resides in a principle of panoptic personalization where all experiences — from product to channel interactions — are individualized to customer needs. This session explores the data and analytics strategies that are needed for insurance companies to develop their own approach to panoptic personalization.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
John Kost, Distinguished VP Analyst, Gartner
Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.
Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The seven keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
This session will help application leaders to implement best practices to maintain collaborative equity for all meeting participants.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
Debra Christmas, Sr Executive Partner, Gartner
Kathleen Ameche, VP, Executive Partner, Gartner
Join in this roundtable discussion with your peers to address how to cultivate the relationship that leads to sponsorship and ask for it. Many women do not know how to do this or feel uncomfortable doing so. It is time to step forward and get our “swagger” on, we have earned it now let’s grab it and Lead.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
Albert Gauthier, Director Analyst, Gartner
Digital workplace represents the foundational elements upon which the future of hybrid work will be constructed within midsize enterprises. Midsize enterprise CIOs must develop a strategy for people, process, data and technology that supports the digital workplace and the digital worker. Join this interactive discussion with your peers.
Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT
Your retail customers are demanding a unified experience that traverses easily between the physical and digital experience; one that can easily serve them well whenever, wherever and however they wish to compose their personalized shopping journies. Join this lightly facilitated discussion to share and exchange ideas, successes, and challenges with delivering a unified retail experience.
Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT
Allison Adams, Director Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT
Thursday, October 20, 2022 / 11:45 AM - 02:00 PM EDT
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Thursday, October 20, 2022 / 12:30 PM - 12:50 PM EDT
Moutusi Sau, VP Analyst, Gartner
Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Jim Murphy, Sr Director Analyst, Gartner
Along with hybrid work and a general increased pressure to attract and retain employees, organizations have broadly embraced the importance of employee experience and human centricity. This session will offer provide practical advice on achieving a digital workplace architecture that delivers a human centric work experience.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Cesar Lozada, Director Analyst, Gartner
Digital innovators plan, invest and fund their initiatives differently. This session will provide insight into the technologies digital leaders are investing in, and how they adjust their operating models to underpin their success.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Brent Stewart, Sr Director Analyst, Gartner
Studies have shown design-led companies vastly outperform their market peers. What exactly is the secret to their continued market leadership? After discussions with leading companies, Gartner has identified four ways design-led companies infuse design into their people, products, and culture … and crush the competition.
Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.
Thursday, October 20, 2022 / 01:00 PM - 04:00 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
The pandemic accelerated the democratization of technology work — business leaders are increasingly setting up multidisciplinary teams to digitalize business capabilities or market-facing offerings. Leading CIOs are empowering these fusion teams with the tools and platforms. However, legacy mindsets and behaviors still inhibit fusion teams’ speed and responsiveness. This research discussion will help CIOs elevate their roles by institutionalizing digital governance.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Marty Resnick, VP Analyst, Gartner
The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Scot Kim, Sr Director Analyst, Gartner
Manufacturers are becoming software service companies through product servitization. IT is creating new SaaS-based revenue streams with technologies like IoT, edge, AI and digital twins. Instead of selling capital intensive assets, your company can now sell “as-a-service” subscription offerings. See how manufacturers have successfully evolved their product offering.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Open source is the backbone of digital innovation. CIOs must manage its unique risks and rewards by establishing a strategy to leverage the advantages of this powerful software development model.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Gartner has developed and vetted a prioritized list of metrics to describe the value of your cybersecurity program to satisfy the most challenging audiences including your board, CFO, COO, customers, partners and regulators. And we are building a global benchmark for each.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Arun Batchu, VP Analyst, Gartner
Broken app flows, inconsistent design and errors contribute to a debilitating 50% loss in work effectiveness and employee engagement. What got us here will not work in the increasingly VUCA world we live in. This session will introduce new trends in front-end architecture, design and technology to create a humane app experience that your employees and customers will love.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Rania Stewart, Sr Director Analyst, Gartner
How do you know you’ll have the skills you need in the future? How can you find and distribute work across business technologists? A first step is knowing what skills you have. Emerging AI capabilities make this easier. In this session, we examine how CIOs and technology executives can take the lead and benefit greatly from investments in AI for skills data.
Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT
Andrew White, Distinguished VP Analyst, Gartner
China has a data strategy. The EU has a data strategy. There is a U.S. Federal Data Strategy. Even the U.K. has a Data Strategy. What does this mean for you? What are the issues to avoid and opportunities to exploit? This exploratory session will highlight the good, the bad, and the vagaries of these evolving sovereign data strategies.
Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT
Joseph Provenza, VP Analyst, Gartner
Product management journeys are especially challenging for midsize enterprises. There are many pitfalls that can hinder the progress of digital business initiatives along the way. Bring your product management experiences and questions for an enriching group discussion.
Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
The majority of midsize enterprises are embarking on or accelerating their digital journeys. However, despite the added investment, CIOs lack the appropriate tools to partner outside IT to define a single vision for digital. Be ready to share with your peers during this interactive roundtable discussion.
Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT
Shifting consumer trends have many organizations on a “customer experience (CX) journey.” CX leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you’ve addressed the impacts on technology organizations, traps to avoid and best practices for success.
Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT
Organizations continue to face challenges in aligning portfolio and enterprise strategies amidst constant change. In this interactive session, bring your questions on embracing adaptability, prioritizing your portfolio, and aligning enterprise strategies with greater agility, and learn from questions asked by your peers. Typical topics may include: proven practices for prioritization such as trigger-based reprioritization, flexible funding and resourcing.
Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT
Many government agencies are seeking to improve the citizen/constituent experience, but traditional silos need to be broken. Total experience reduces digital friction for citizens/constituents and empowers employees with intuitive technology and multiple touchpoints. This session is a forum to discuss with your peers the challenges and successes associated with your total experience journey.
Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT
Dolores Ianni, VP, Advisory, Gartner
The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.
Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT
Hannah Decker, Principal Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Bill Blosen, Sr Director Analyst, Gartner
You are asked to deliver faster and shorten time-to-market, while at the same time improving quality and increasing security. The organization tried implementing agile practices in the past but the results were either lackluster or negative, and people reverted to the old practices. What went wrong? What should be done now to avoid the same mistakes? Attend this session to learn how to structure an agile transformation for success.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Mike Ramsey, VP Analyst, Gartner
Software, digital products and services are becoming more important to creating value and experiences than the physical things and places where they operate. Cars, factories, airports and even people are becoming digital products. We will explain how you can prepare for and thrive in this new world.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Stephen Smith, VP Analyst, Gartner
Executive leaders need a focused approach to guide digital business investments, in the face of increasing scrutiny from the Board and CEOs on the ROI from digital business investments. The digital business maturity model (DBMM) provides a data-driven approach to both guide investments for maximum impact and also measure enterprise progress made by those investments. Executive leaders are increasingly being asked to present their DBMM assessments at the board level to facilitate this.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Lily Mok, VP Analyst, Gartner
Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Robert Yanckello, Sr Director Analyst, Gartner
Higher education institutions continue to refine strategies following a phase of unprecedented technology adoption. Digital capabilities are now critical to institutional competitiveness, but to deliver effectively, Higher education CIOs must target investment, manage capacity and support new modes of delivery. This session will review sector insights from Gartner’s 2023 CIO and Technology Executive survey and will highlight three key areas of focus for the CIO; expectations, ecosystems and experience.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Peter Delano, Managing Vice President, Gartner
Rising customer digital expectations and emerging tech and data capabilities will allow financial service organizations to move from static products to autoadapting and autocomposing products. CIOs should use this trend analysis to anticipate and prepare for product innovation.
Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT
Ramke Ramakrishnan, Sr Director Analyst, Gartner
In this presentation, we will touch upon:
- Reliably deliver cloud migration and adoption at scale
- Determine where should you prioritize your efforts to address the skills gap
- Build new operating models, demonstrate ROI, and avoid security risks with cloud
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Graham Waller, Distinguished VP Analyst, Gartner
CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Michelle Duerst, VP Analyst, Gartner
Digital twins are not just for jet engines anymore. We see a future where a Digital Twin of your customers can be created to help you understand and predict behavior. In this presentation, we will explain this exciting trend and how CIOs can use this concept to enhance their organization’s CX initiative.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
IT Organizational Design is a pennial topic for CIOs. While IT organizational design is only one of the nine components of the I&T Operating Model, it the most visible artifact. This session will provide practical guidance on how to think about IT organizational design — and provide examples of tips, tricks and pitfalls.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Michael Shanler, Distinguished VP Analyst, Gartner
Healthcare and life sciences leaders must adapt their organizations to be agile and adaptive to continuous change by prioritizing key technology investments. Organizations must bridge the gap between what’s available versus what’s possible, while advancing their composability. This session will help define the most urgent technology-based capabilities to package and how to create an inventory of new service capabilities that accelerate digital business transformation.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Christopher Mixter, VP, Research, Gartner
CIOs looking to accelerate the pace of digital innovation need to make it a shared leadership responsibility, especially as more technology delivery happens outside IT. CIOs must also create structures that help more employees (“business technologists”) to contribute to innovation. Join this session to understand how leading CIOs from Repsol and BRI changed their operating models to enable business-owned and employee-driven digital innovation.
Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Energy is a strategic boardroom issue that presents enterprises with serious financial and operational challenges for years to come. Operating models require new digital capabilities, including energy optimization, carbon management and energy trading, to be delivered at speed and scale. This session will explain the multifaceted role IT and digital solutions must play in addressing these risks.