Attendees honed their leadership skills, refined their strategies and discovered the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2022 conference in Orlando.

Sunday, October 16, 2022 / 10:00 AM - 09:00 PM EDT

Registration: Early Badge Pick-Up at Orlando Airport

Badge pickup is also available at the Orlando International airport! Save time and beat the lines. Look for us on Sunday between 10:00 am and 9:00 pm. You will find us by Baggage Claim 5 in Terminal A or Baggage Claim 24 and 29 in Terminal B. Your registration must be paid in full, and you must have a valid photo ID to collect your badge. If you are unable to pick up your badge at the airport, visit registration in Dolphin Central Pavilion on Sunday starting at 1:00 pm or on Monday starting at 7:00 am.

Sunday, October 16, 2022 / 12:00 PM - 05:00 PM EDT

Verizon Pavilion: The Network Meets the Moment

Discover Verizon’s latest innovations, insights, and tools that highlight how businesses transform and digitize their business or agency with 5G and Mobile Edge Compute. Whether it is an increased focus on lowering costs through operational improvements while exploring new business models or unlocking new revenue streams, we stand ready to help. Let's explore 5G Edge Crowd Analytics, Cashierless Checkout, Accelerated Access or the 5G Enabled CityScape to make your team the next success story.

Sunday, October 16, 2022 / 01:00 PM - 06:00 PM EDT

Exclusive Member Lounge

This lounge is exclusively dedicated to members. Come use this space to unwind, get some work done and network with peers. Please note: This lounge is open to Gartner Executive Programs members, Gartner for CIO members, Gartner for Midsize Enterprise CIOs members, and Majestics prospects.

Sunday, October 16, 2022 / 01:00 PM - 06:00 PM EDT

Gartner Zone

Discover Gartner’s latest innovations, insights, and tools in the Gartner Zone located in the Central Pavilion. The Gartner Zone is your on-site destination to participate in expertly guided demos and on-demand interactive experiences that help your organization make faster, smarter decisions to drive stronger performance.

Learn more about our suite of products that are tailored specifically to help solve the mission critical priorities of CIOs. Start by maximizing your network using Peer Insights, an exclusive community for enterprise leaders to come together for real, unbiased discussions on trending topics and technology. Our team will show you how to make new connections, read and write technology reviews, post questions and polls, and access exclusive conversations and insights.

Also, join a demo of our latest application, BuySmart, to see how we can help you confidently manage the complete technology purchasing life cycle — from discovering vendors, gathering requirements, building a vendor scorecard, and negotiating proposals — all backed by Gartner’s expert guidance and research.

Gartner Zone demos are available as walk up on a first come first served basis. You can also schedule a demo at the Gartner Zone Welcome Desk.

Sunday, October 16, 2022 / 01:00 PM - 08:30 PM EDT

Registration: Early Badge Pick-Up at Central Pavilion

Registration will open Sunday at 1 pm and remain open through 8:30 pm. We strongly encourage you to pick up your badge early and transportation from offsite hotels will be available Sunday, as well as early Monday morning. Please have your photo ID and your registration QR code (located in the Conference Navigator app) ready when you arrive. * Please note - the busiest registration time will be prior to the 10:00 am Keynote on Monday morning. To avoid delays, take advantage of our early badge pick-up or plan to come early Monday morning (we open at 7 am). Breakfast will be available Monday beginning at 7:30 am.

Monday, October 17, 2022 / 07:00 AM - 05:45 PM EDT

Exclusive Member Lounge

This lounge is exclusively dedicated to members. Come use this space to unwind, get some work done and network with peers. Please note: This lounge is open to Gartner Executive Programs members, Gartner for CIO members, Gartner for Midsize Enterprise CIOs members, and Majestics prospects.

Monday, October 17, 2022 / 07:00 AM - 06:00 PM EDT

Gartner Zone

Discover Gartner’s latest innovations, insights, and tools in the Gartner Zone located in the Central Pavilion. The Gartner Zone is your on-site destination to participate in expertly guided demos and on-demand interactive experiences that help your organization make faster, smarter decisions to drive stronger performance.

Learn more about our suite of products that are tailored specifically to help solve the mission critical priorities of CIOs. Start by maximizing your network using Peer Insights, an exclusive community for enterprise leaders to come together for real, unbiased discussions on trending topics and technology. Our team will show you how to make new connections, read and write technology reviews, post questions and polls, and access exclusive conversations and insights.

Also, join a demo of our latest application, BuySmart, to see how we can help you confidently manage the complete technology purchasing life cycle — from discovering vendors, gathering requirements, building a vendor scorecard, and negotiating proposals — all backed by Gartner’s expert guidance and research.

Gartner Zone demos are available as walk up on a first come first served basis. You can also schedule a demo at the Gartner Zone Welcome Desk.

Monday, October 17, 2022 / 07:00 AM - 07:15 PM EDT

Registration and Information

Registration and Information hours for the day.

Monday, October 17, 2022 / 07:30 AM - 09:00 AM EDT

Midsize Enterprise Networking Breakfast: Competing for Top Talent

Who and how we do work has changed fundamentally in recent years. Join your midsize enterprise peers at this exclusive breakfast to learn about and discuss talent to kick-off your Midsize Enterprise attendee experience at this year's IT Symposium/Xpo.

Monday, October 17, 2022 / 07:30 AM - 09:00 AM EDT

Global Enterprise Executive Experience Networking Breakfast: Meet the Moment -- IT Symposium/Xpo 2022

Welcome to IT Symposium/Xpo! Join us for this networking breakfast and get to know your global enterprise peers as we discuss what to expect this week at the Conference.

Monday, October 17, 2022 / 07:30 AM - 09:30 AM EDT

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Monday, October 17, 2022 / 08:00 AM - 08:20 AM EDT

Conference Orientation – Walt Disney World Dolphin Resort

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 17, 2022 / 08:00 AM - 08:20 AM EDT

Conference Orientation –Disney’s Yacht and Beach Club Resort

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 17, 2022 / 08:00 AM - 09:00 AM EDT

Exhibitor Welcome & Onsite Logistics

Exhibitors and their staff are encouraged to attend this session to familiarize themselves with the venue, onsite support and services, best practices for a successful conference, as well as a live Q&A with the Gartner team. Thank you for being an important part of the conference and the attendee experience!

Monday, October 17, 2022 / 08:00 AM - 09:30 AM EDT

First-Time Attendee Networking Breakfast

Join us for breakfast to connect with fellow first-time attendees and our Community Champions. We'll have several designated tables where you can meet with your peers to discuss current challenges, best practices, and getting the most out of your conference experience.

Monday, October 17, 2022 / 08:00 AM - 05:00 PM EDT

Verizon Pavilion: The Network Meets the Moment

Discover Verizon’s latest innovations, insights, and tools that highlight how businesses transform and digitize their business or agency with 5G and Mobile Edge Compute. Whether it is an increased focus on lowering costs through operational improvements while exploring new business models or unlocking new revenue streams, we stand ready to help. Let's explore 5G Edge Crowd Analytics, Cashierless Checkout, Accelerated Access or the 5G Enabled CityScape to make your team the next success story.

Monday, October 17, 2022 / 08:00 AM - 05:30 PM EDT

Consulting Clinics

Monday, October 17, 2022 / 08:30 AM - 08:50 AM EDT

Conference Orientation – Walt Disney World Dolphin Resort

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 17, 2022 / 08:30 AM - 08:50 AM EDT

Conference Orientation –Disney’s Yacht and Beach Club Resort

Attending an Orientation Session is the best way to start your experience at Gartner IT Symposium/Xpo. Whether you’re attending for the first time, or you’re returning to us, these sessions highlight the new features and activities we have incorporated into the event.

Monday, October 17, 2022 / 08:30 AM - 09:30 AM EDT

Exclusive Majestic Program: How to Influence the C-Suite and Progress Digital Transformation

In this exclusive session, we’ll empower you to effectively communicate and collaborate with the C-suite and the board to get their support on your talent strategy, operating model, technology investments, and program decisions to ultimately achieve business outcomes. We’ll also help you understand how to strengthen your reputation as an influential, credible leader and a trusted digital transformation advisor to help steward the next big change for your organization. You will hear first-hand from former digital leaders that have successfully navigated the same challenges you’re facing so you, too, can be successful. Plus, we’ll reveal which tools can help you extend your network, tap into real-world experience from executives like you, how to choose the right solutions, reduce costs, and make smarter purchasing decisions with confidence.

Monday, October 17, 2022 / 10:00 AM - 05:45 PM EDT

IBM Experience

Embark on your conference journey with IBM! Immerse yourself in how CIOs are using technology and deep industry expertise to lead in our changing world.

Monday, October 17, 2022 / 10:45 AM - 05:00 PM EDT

Cisco's Bridge Lounge

Details Coming Soon!

Monday, October 17, 2022 / 10:45 AM - 05:00 PM EDT

Okta: Plinko Activation

Details Coming Soon

Monday, October 17, 2022 / 10:45 AM - 07:15 PM EDT

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action. And don’t miss the all-new Future Directions Stage, a curated area for thought-provoking insights and expert guidance on the future direction of technology.

Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT

Magic Quadrant for Robotic Process Automation

Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their own assessment.

Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT

Magic Quadrant for Analytics and BI Platforms

The definition of self-service is shifting in this field as augmented capabilities pervade platforms. At the same time, cloud ecosystems and alignment with productivity tools have become key selection factors. This will help clients better understand the Magic Quadrant and market for analytics and BI platforms.

Monday, October 17, 2022 / 11:30 AM - 11:50 AM EDT

Hype Cycle for Retail Technologies, 2022

Following a period of continuous disruption, retailers are accelerating investments in technology to support agility for resilience. They are also challenged with balancing operational costs while striving to deliver excellent customer experiences.
Retail CIOs can use this Hype Cycle to cut through market hype and identify transformative technologies to drive solid business results.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Signature Series: Top Strategic Technology Trends for 2023

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Grow Business Through Modular Redesign of the Enterprise Operating Model

A modular enterprise operating model enables executive leaders to proactively steer their business toward growth opportunities despite market volatility. Digitalized business capabilities are the key. CIOs and Enterprise Architects can use Gartner's 3 integrated business frameworks — strategy, business model, enterprise operating model — with their business executives to identify where modularity is most needed.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

How CIOs and Their Teams Should Strategize Vendor Negotiations to Combat Inflation

Inflationary times create added complexity when negotiating with vendors. Cost modeling using data points from economic indicators such as CPI and ECI is critical to effectively analyze the fairness of increases. This session will use vendor proposal scenarios to walk through and demonstrate how CIOs should include these models in their negotiation strategy and playbook to optimize deals.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The Journey Map to Change the Enterprise Culture

CIOs are increasingly encountering that the main barriers for their enterprise's digital ambitions do not come from the IT organization but from the rest of business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated, but feel the pressure of the expectation that they lead that mindset shift. In this session attendees will learn the map to make that culture change journey.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The New Value Proposition for the Role of CIO

The role of the CIO evolved steadily for 40 years pushed by changes in technology. The pandemic was a major pivot point, demonstrating the criticality of digital acceleration and the need for technology leadership by all executives. Leading CIOs are responding by changing how they create and deliver value as a member of the C-suite and leader of the IT function. This session provides the new value blueprint CIOs can use to expand their role and progress their careers.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Midsize Enterprise CIO Leadership Vision

CIOs in midsize enterprises have a lot on their minds. It is sometimes difficult to know where to focus. See what a compilation of high-profile Gartner research surveys across multiple roles has to say about the trends, challenges and opportunities that are facing MSE CIOs today.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

How Digital Should Your Enterprise Be?

The last two years have made it clear that all enterprises must be more digital. But how far does your enterprise need to go? Is there an endpoint? Can you become too digital? We start by showing digital business benchmarks from over a 1000 enterprises, so you can compare yourself to others. We then show how business outcomes and customer needs determine how digital you should be.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

Why CIOs Must Care About Data and Analytics Ecosystems – Adaptability, Speed and Lower Cost

Data and analytics platforms are emerging everywhere from data management to data science and now D&A governance. But greater forces, namely cloud, will force those platforms to converge further into seamlessly integrated data and application workflows. In this session, you will learn how the world of D&A collides with this market dynamic and how the result will help you scale digital business and drive business impact.

Monday, October 17, 2022 / 11:30 AM - 12:00 PM EDT

The CIOs Journey to Digital Employee Experience Success

Technology has been the great enabler of distributed and hybrid work and CIOs now co-own employee experience. But your organization will fall short in readying for the future of work if you rely on a tech-led approach. To create competitive advantage, CIOs need to rethink their strategies for engaging and empowering employees across all the touchpoints of daily work. Join this session for guidance down the path to transforming your workplace and workforce.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Composable Architecture for Utility Customer Engagement

Focus on renewables and achievement of grid parity in many markets have changed utility customer engagement strategies. This has impacted customer-facing technology requiring application architecture that can support agility, resilience and total experience needed during the energy transition.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Ask the Expert: How to Sustain and Support the Hybrid Institution in Higher Education

Hybrid refers to offerings that are both online or virtual and in person- Institution are now increasingly more digital and providing a variety of online, virtual and in person experience/services. This session will focus on how will institutions balance, manage, sustain and govern hybrid models in a wide variety of areas.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: The Impact of Supply Chain Disruption on Infrastructure (Exclusive to Midsize Enterprise Program)

Join this interactive discussion with peers at midsize enterprises to share how you are dealing with supply chain delays and rapidly increasing prices for infrastructure equipment.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Attracting and Retaining Digital Talent in Banking

How do you build, attract and retain digitally minded employees in today’s challenging work environment? Join this lightly facilitated discussion as we surface and share strategies for attracting, hiring, building and retaining digital talent in the banking industry. Come prepared to share with your peers.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Maintaining Digital Healthcare Investments in a Changing Economy

Payers and providers must continue their digital investments in an increasingly competitive healthcare landscape while facing fiscal headwinds. They are evaluating those investments to ensure they continue to improve patient care and member experiences. This lightly facilitated discussion is designed to share your hacks that have allowed you to continue your digital transformation journey.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Zero Trust, ZTA, ZTNA and Acronym Soup

Come ask the expert anything about zero trust strategy, zero trust architecture (ZTA) and zero trust network access (ZTNA). Do you have the right zero trust roadmap, strategy and architecture? Do you have the right vendors and processes in place to operationalize zero trust?

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Insurance Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Energy and Utilities Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Manufacturing Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Improving Digital Dexterity in Financial Services Enterprises

The digital dexterity of enterprise leaders is critical to achieving successful digitalization and to accelerating digital business efforts. Is a lack of digital dexterity within your organization delaying your digital transformation? This lightly facilitated roundtable provides an opportunity for a discussion with your peers on the successes and best practices to develop this critical competency.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Using Total Experience to Level Up Your Digital Government Efforts (Repeat)

Many government agencies are seeking to improve the citizen/constituent experience, but traditional silos need to be broken. Total experience reduces digital friction for citizens/constituents and empowers employees with intuitive technology and multiple touchpoints. This session is a forum to discuss with your peers the challenges and successes associated with your total experience journey.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Retail Peer Meetup: How Are You Leading Innovation?

Join this Peer Meetup to discuss your approach to leading innovation that generates business value. Do you have an innovation incubator? A formal innovation management program? Share your experiments, successes and lessons learned! Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 11:30 AM - 12:15 PM EDT

Ask the Expert: Business Continuity, Disaster Recovery and the Public Cloud

With the increasing dependence on public cloud providers, more organizations are beginning to question how their businesses are protected from disruptions. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices and how organizations utilizing public cloud solutions are addressing these continuity concerns.

Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT

Contract Negotiation Clinic: Microsoft

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Monday, October 17, 2022 / 11:30 AM - 12:30 PM EDT

Contract Negotiation Clinic: Salesforce

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.

Monday, October 17, 2022 / 12:00 PM - 01:00 PM EDT

Midsize Enterprise Networking Lunch

Join other attendees from Midsize Enterprises for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Monday, October 17, 2022 / 12:00 PM - 02:45 PM EDT

Grab Lunch at a Meal Pavilion or on IT Xpo

Head to the Meal Pavilions or visit the IT Xpo Cafes for a bite to eat! After lunch, join us on IT Xpo for our Dessert Reception to engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.

Monday, October 17, 2022 / 12:10 PM - 12:30 PM EDT

Anglepoint: Eliminate your Cloud, Software, & IT Waste

Today’s CIO needs actionable insight that drives agile forecasting and eliminates waste. Come hear from Northern Trust how 3-time MQ leader Anglepoint, helped them reduce spend and increase forecast accuracy for cloud and software.

Monday, October 17, 2022 / 12:10 PM - 12:30 PM EDT

Onapsis: ERP Security 101| 5 Things Every Leader & Organization Should Be Doing to Secure ERP

Traditional cybersecurity investments have focused on defending the perimeter with little attention paid to the application layer. More importantly, those applications enable the most critical business functions of your organization, such as financials, manufacturing, and the supply chain. With ERP systems as the core technology foundation for many large enterprises, it presents an attractive target for malicious actors. Join this session to learn about the key strategies you can play to ensure you maintain compliance and mitigate risk.

Monday, October 17, 2022 / 12:10 PM - 12:30 PM EDT

Salesforce: Connect Your Business, Wow Your Customers

Learn how MuleSoft’s latest innovations empower you to connect and automate your business to drive efficiency and cost savings. Integrate all your apps and data, engage with APIs, automate processes, and deliver better experiences, faster.

Monday, October 17, 2022 / 12:10 PM - 12:30 PM EDT

Automation Anywhere: Delivering Business Transformation with a Digital Workforce

Join us to learn how IT leaders are best positioned to lead business transformation with intelligent automation by keeping mission critical functions moving, while providing employees with the support they need to drive business innovation and growth. Supply chain disruptions, labor shortages, and runaway inflation are just a few of today’s issues that can be solved by delivering a digital workforce that can support business teams across the enterprise. In this session, you’ll hear customer use cases and results and learn how you can earn 8.5x ROI with the Automation Success Platform.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Building an Edge Computing Strategy

Digital transformation requires expansion of computing to the edge. Edge computing requirements, use cases and technology choices are highly diverse, and edge sprawl is a very real problem. Enterprises need to be proactive, and build a strategy that accelerates and powers successful deployments and future extensibility through discovery, consistent tools and processes, and evolving best practices.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Executive Vision for 2023: Strategic Portfolio Management

Increased adoption and acceleration of digital business has forced virtually every executive to drive their enterprises to become more adaptive and agile to excel in time of constant disruption. This session is designed to equip executives with strategic portfolio management practices to embrace the unprecedented complexity and change that will provide at certain business context in the next 12 to 18 months.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Positioning I&O for Environmental Sustainability

Stakeholder pressures to reduce the environmental footprint of I&O continue to grow, but guidance around where to begin remains ambiguous. This session will be a guiding framework for executive leaders accountable for I&O sustainability to plan short-, mid- and long-term I&O sustainability goals, as well as address specific measures and recommendations to successfully execute the strategy at each stage.

Monday, October 17, 2022 / 12:30 PM - 01:00 PM EDT

Strategic Trends In Application Platforms and Architecture

Business innovation is more digital then ever and relies on technology platforms that deliver continuously safe and effective intelligence, agility, integrity and scale. Some critical strategies are emerging to bring the application platforms forward to meet this accelerating business demand.
- Business-IT continuum redefines the models of software engineering
- Applications become digital platforms
- Enterprise nervous system keeps the business always ready

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Women in IT Roundtable: Women and Hybrid Work — “Truth, Lies and Damned Lies”

In this roundtable discussion, we will share the many myths, truths and honestly lies about women and hybrid work. We’ll discuss how these reflect your own realities as well as how your team/colleagues are feeling, and hear how you are addressing the challenge(s) in your organizations.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: Partnering With Public Cloud IaaS Providers (Exclusive to Midsize Enterprise Program)

Cloud strategies within midsize enterprises are influenced by budget, application architectures and resource constraints. Midsize enterprise CIOs can benefit in all these areas by learning from peers in other midsized organizations. Bring your questions about working with cloud providers for an interactive discussion.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Developing the Connected Factory Worker

Connected factory workers leverage various digital tools and data management techniques to improve and integrate their interactions with both physical and virtual surroundings. How connected is your factory workforce? Join this lightly facilitated discussion and explore best practices for helping employees adapt to new ways of working and build their digital dexterity. Come prepared to share with your peers in manufacturing.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Your Success in Navigating ESG in the Energy and Utility Sector

The energy sector is dedicating time and resources to initiatives in environmental, social and governance (ESG). Technology leaders play a critical role in internal ESG projects as well as in customer- and regulator-facing initiatives. This lightly facilitated discussion will provide an opportunity for peers to compare recent actions, the results of those actions and hear what others are targeting over the next 12-24 months.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: How Will the Future of Work Evolve?

The future of work has become a pressing concern for many executives, going well beyond concerns around hybrid work. Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the new and emerging future of work challenges executives need to be aware of to set their organizations up for long-term success.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Healthcare Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Manufacturing Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

State & Local Government Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity in State & Local government. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Banking/Finance Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Building Culture in a Hybrid World

The shift to remote and hybrid work has been a seismic change for many organizations, and is creating challenges in building an organizational culture . This challenge is also influenced by technological, geographical, generational, and social shifts. Join this roundtable discussion to share what has worked and what is evolving in the development of an organizational culture in a hybrid world.

Monday, October 17, 2022 / 12:30 PM - 01:30 PM EDT

Higher Education Lunch: A CIO’s Guide to Higher Education Beyond 2022

In 2019, EDUCAUSE described ways in which digital transformation can provide a “grand strategy” to help institutions address higher education’s “grand challenges,” which are some of the most consequential and widespread concerns facing higher education. In 2022, we present a new set of grand challenges and introduce a second “grand strategy” that complements digital transformation. Update your strategic arsenal with insights and advice from EDUCAUSE.

Monday, October 17, 2022 / 12:30 PM - 01:45 PM EDT

CIO Experience Lunch: There and Back

Academy Award-winning filmmaker, National Geographic photographer and world-class athlete Jimmy Chin will share stories and insights from a career in the mountains, exploring his own limits and documenting the lives of others who do the same. Join us for this compelling presentation as Jimmy shares his unique perspective on risk management, the importance of preparation, and commitment when it counts.

Monday, October 17, 2022 / 12:35 PM - 12:55 PM EDT

Hype Cycle for Oil and Gas

Oil, gas and energy companies are expanding the scale and scope of digital innovations to drive efficiency, transform operations and diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments with strategic business goals.

Monday, October 17, 2022 / 12:35 PM - 12:55 PM EDT

Introducing the Gartner Futures Lab

The mission of Gartner Futures Lab (GFL) is to prepare you for uncertainty by exploring new ways of imagining the future. By starting with the question “what if…”, we help you determine your uncharted next mission-critical priorities. Come join us for a fireside chat with the leaders of the GFL, and receive a sneak peak at all the exciting new research and experiences that the GFL has planned.

Monday, October 17, 2022 / 01:00 PM - 01:20 PM EDT

Traceable AI: API Governance: Get a Grip on the Avalanche of APIs in your Organization

API Discovery is the first step toward API governance. Do you know how many APIs you have in your organization? Do you know which new APIs have been recently introduced? You can’t protect what you can’t see, and you can’t establish API governance without an inventory of your assets.

Join this session to learn:

Requirements for API governance
Identifying sensitive data flows in APIs
Conformance analysis - Does your API inventory match specs?

Monday, October 17, 2022 / 01:00 PM - 01:20 PM EDT

IBM: The Imperative for Hybrid Cloud: A Stop or the Final Destination?

As companies increasingly move to the cloud, a debate rages on in the market – will all companies eventually make the full move to public cloud or will there always be a need for a hybrid cloud approach? The answer has a range of important implications, especially to CIOs, who are striving to build the right technology foundation and infrastructure to support their companies’ current and future needs.

Monday, October 17, 2022 / 01:00 PM - 01:20 PM EDT

8x8: Supercharge Enterprise Communications with XCaaS™, for Microsoft Teams & Beyond

It’s time to think beyond Operator Connect. What’s your plan to improve employee and customer experience while containing costs? You’re not the only IT leader trying to make the most of your Microsoft Teams investment.

SaaS companies like 8x8 offer MS Teams customers improved global reach, cross-platform analytics, contact center integration, and support for analog devices. All through one cloud platform that reduces IT cost and workload

Monday, October 17, 2022 / 01:00 PM - 01:20 PM EDT

Cisco: Realizing the Promise of Smart Buildings: A “design-in” Approach to PENN 1

Hybrid work and sustainability - two seemingly separate challenges - have become hot topics in boardroom and customer conversations. But both have roots in the use and operation of the physical office space. We'll share how a technology-first, “design-in” versus “add on” approach can help create an advanced smart building environment. Learn how Cisco has redefined its own hybrid “work from office” experience to attract top talent, help develop well-being, and provide a flexible work environment - while meeting our pledge to reduce carbon emissions and exceeding our own expectations.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Brasil IT+: CI&T - The Never-Ending Data Story: Mitigating Risk in AI Projects

Non-representative, inadequate features, inconsistencies, and plain lack of data are known issues in AI projects. ML modeling requirements are often forgotten in the adopted Data Management models resulting in additional effort and increased risk. If data is the new oil and is the most valuable company asset, learn in this session, how to adopt data-centric strategies to proactive mitigate AI projects risks, increasing results.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

RingCentral: Future of Telephony

While video, A.I., and automation have been in the limelight during the pandemic, hybrid work and video meeting fatigue are making workers and organizations look to telephony and SMS to play major roles in the future of work. In this session, we will look at telephony and how developments such as omnipresent and intelligent voice, sentiment analysis, and conversational AI hold promise to bring even greater value to phone-based interaction.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Software AG: GE Gas Power: Driving Business Value and IT Prioritization with Enterprise Architecture and Application Portfolio Management

Join us to learn how GE Gas Power IT uses enterprise architecture and application portfolio management to plan, prioritize and execute on strategic business and IT initiatives. Hear what key considerations go into prioritizing work by detecting vulnerabilities, identifying technical obsolescence, synchronizing roadmaps and pro-actively delivering business and IT analytics to coordinate all stakeholders towards enterprise transformation.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Zoom: The Connected Experience: Reimagine the Communications Platform

Our world is forever changed - we now work across boundaries of time and place, as asynchronous communications allow us to collaborate deeply and video brings us together. But there is much more to communications than meetings, phone, and chat! Today our businesses demand intuitive, powerful tools to propel our teams forward and to keep us connected. Join us as we unveil the new Zoom Platform.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Salesforce: IT Visionaries: Today's CIO Imperatives for Delivering Personalized Experiences at Scale

Amid economic headwinds and labor challenges, IT leaders are being asked to do more with less. Based on the top-performing tech podcast, this session will deliver actionable insights on how IT can create cost savings, while delivering personalized customer and employee experiences with Salesforce. Hear how a trailblazing CIO is facing these challenges head-on by automating with low code, building intelligent apps, and unlocking real-time data insights – all while scaling securely.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

T-Mobile for Business: Simplifying the Global Iot Solution Experience

T-Mobile and Deutsche Telekom simplify the global IoT solution experience. IoT is a foundational element driving business and societal transformation, but multi-national enterprises are challenged with the complexity and cost of a deploying a global solution. T IoT changes all of that! T IoT is a one-of-a-kind offering that will bring together two words not regularly associated with IoT, simplicity and flexibility.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Cisco: Hybrid Work is Here to Stay: Reimagining and Simplifying the Way We Work

The fundamental shift enterprise IT must make to excel at a hybrid-first model – from designing for onsite and then enabling offsite, to designing for both simultaneously is the focus of this session. We’ll share Cisco’s massive IT movement to alleviate pain points and make it easy for employees to do great work, whether remote or onsite. Anchored by secure and equitable technology experiences that connect colleagues, along with modern devices, tooling and best-in-class support, this movement underscores IT’s critical role in attracting, engaging, and retaining top talent.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

AWS: Meeting Sustainability and Climate Goals with the Cloud

An important measure of success is how an organization meets their sustainability goals. Collectively, we need to decarbonize operations, minimize water use, and increase our ability to recycle and reduce waste. Amazon has co-founded and signed The Climate Pledge to become carbon net zero by 2040 and committed to power our operations with 100 percent renewable energy by 2030, but we are on track to meet that target by 2025. Join this session to learn about how cloud adoption can contribute to your climate goals, innovations to drive your carbon footprint down, and what companies have achieved by working with AWS in the cloud.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

LeanIX: Digitally Transforming the Current State to Exceed Customer Expectations

Digital transformation is a must to stay relevant in today’s fast-paced, ever-evolving market. Customers have high expectations and want hyper-personalized experiences. But how can highly-regulated, older industries like FinServ keep up with their more nimble counterparts? See how Principal Financial Group is taking a customer first approach to transforming their technology portfolio innovatively.

Monday, October 17, 2022 / 01:30 PM - 02:00 PM EDT

Palantir: Software Deployment is a Business Problem

Rethinking your software management can transform your business. In this session, gain insight into how Palantir changed the economics of scaling their business through deep investments in software management. Attendees will leave with key takeaways for strategic technological innovation in support of business growth.

Monday, October 17, 2022 / 01:30 PM - 02:15 PM EDT

Roundtable: Modern Network Provisioning and Operations, moderated by Arista Networks

Large Enterprise and Cloud providers are absconding from CLI and using fully automated network CI/CD pipelines to manage infrastructure deployment where all changes are procedurally rendered, automatically tested pre and post deployment, and the network becomes self documenting.
We will discuss the benefits of this Modern Operating Model and how customers can manage a multi-vendor environment with significant reductions in CapEX and OpEX.

Monday, October 17, 2022 / 01:30 PM - 02:15 PM EDT

CIO Boardroom: How to Create Executive Alignment on SaaS Management to Drive Better Business Outcomes, moderated by Productiv

As your SaaS portfolio grows, joint decision-making by IT, finance, procurement, and business leaders will help to reduce risk, increase efficiency, and create higher-quality outcomes. In this session, CIOs will discuss how to drive collaboration across the SaaS portfolio by aligning teams with comprehensive visibility and proactive insights based on trusted data to better manage app spend, renewals, and portfolio strategy.

Monday, October 17, 2022 / 01:30 PM - 02:15 PM EDT

IBM Thought Leadership: The CIO-Led Transformation Journey: Leading in a Changing World

Companies increasingly depend on CIOs for leadership. A comprehensive, integrated technology foundation is not only necessary for navigating unpredictability, but also how organizations ultimately deliver on their core imperatives for growth, efficiency, sustainability, cybersecurity, and innovation. Hear from IBM’s CIO about how the company executed a historic turnaround during one of the most turbulent years in decades, drawing on its extensive expertise, unparalleled technology, and deep creativity to reimagine itself and how it creates sustained growth in a rapidly changing world.

Monday, October 17, 2022 / 01:30 PM - 02:15 PM EDT

Roundtable: Delivering Fulfillment Excellence Using a Modern Data “Connective Tissue” Technology, moderated by Intersystems

This roundtable will explore key challenges for businesses as they look to more effectively use data and technology to overcome supply chain disruption and build agility for future uncertainty.
Topics for discussion:
• What are the main supply chain challenges organizations have faced in the past 12 months and which are currently a priority?
• What are the main roadblocks for supply chain businesses in rolling out new technologies to connect data, processes, and workflows across the business?
• How important is it to have a real-time and 360-degree view of supply chain operations?

Monday, October 17, 2022 / 01:30 PM - 02:15 PM EDT

CIO Boardroom: The Autonomous Enterprise Future, moderated by Digitate

As organizations navigate the increasingly complex enterprise landscape, intelligent automation can be a game changer. By leveraging AI, they can better manage the speed and scale of the changes that come with digital transformation. Join Mrunal Saraiya, Sr. Director, Advance Technologies at Johnson & Johnson, for a roundtable discussion on the successes, challenges, and best practices to transform IT and business operations and enhance resiliency, agility, and efficiency.

Monday, October 17, 2022 / 01:30 PM - 02:30 PM EDT

Exclusive Select Program: Tech CEOs’ Biggest Priorities to Lead Through Uncertainty and Avoid Growth Stalls

This exclusive session will review the key aspects of avoiding growth stalls and how Tech CEOs can better lead through uncertainty. We will dive deep into the top challenges causing Tech CEOs to lose sleep, assess the most pressing sales/marketing, talent, culture and product/service issues, and identify the strategic initiatives that are Tech CEO’s biggest priorities.

Monday, October 17, 2022 / 01:45 PM - 04:45 PM EDT

Research Discussion: Minimizing Change Fatigue at Midsize Enterprises

Midsize firms invest in digital technologies and adopt new workplace tools in response to disruption. While beneficial, such changes burden end-users with the unintended cost of change fatigue. Learn how other midsize CIOs minimized ITs contribution to change fatigue and improved enterprise productivity, retention and engagement.

Monday, October 17, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Healthcare Data, Analytics and AI

Join this session to learn about the newly-introduced Hype Cycle for Healthcare Data, Analytics and AI. We will explore the special ways healthcare organizations can use emerging technologies and practices such as data literacy, AI engineering, graph analytics, consumer analytics, and synthetic data. This hype cycle contains five key take-aways that data and analytics leaders must pay attention to.

Monday, October 17, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Cloud Computing

Gartner's Hype Cycle for Cloud Computing highlights the key technologies and trends impacting the cloud computing market. This session will highlight the key trends and technologies to watch and offer guidance on how to optimize your cloud computing experience - both today and in the future.

Monday, October 17, 2022 / 02:45 PM - 03:05 PM EDT

When Machines Become Customers

From autonomous vehicles, to factory robots to washing machines, billions of machines will have the ability to be your customers. Will you be ready? Don Scheibenreif and Mark Raskino will talk about their upcoming Gartner book on machine customers — what they are, why they are important to your business and what you can do to prepare.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Maverick* Research: The Future According to Maverick

Strategic planning is crucial, but most organizations limit their vision to five years or less. CIOs and IT leaders should look further ahead by assessing the less obvious developments envisaged by Gartner’s provocative Maverick* research.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Use Management Hacks to Create an Antifragile Enterprise

Being able to evolve and grow through highly uncertain times is a critical capability that most companies are lacking to the extent needed in the current global context. Implementing initiatives to become more antifragile can be slow and expensive. Use the management 'hacks' shared in this session to kickstart your enterprise's antifragility quickly and cheaply.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

The Top Predictions for Cybersecurity 2022-2023

Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Townhall: Gartner Opening Keynote

Join us for a townhall style discussion of the Gartner Opening Keynote.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Use the Continuous Modernization Value Stream to Deliver Application and Cloud Migration Priorities

Application Modernization and Cloud Migration are not single activities and do not stop after the application is transformed or migrated. This session discusses the application modernization and cloud migration value stream: Assess - Transform - Evolve. And, how continuous modernization allows CIOs to focus their modernization efforts on business priorities.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Customer Experience Needs a New Value Equation

IT has taken a more active role in customer experience (CX), and is now involved in 2/3 of all CX projects up from less than 1/2 in 2017. Meanwhile, CX has become a hot topic due to political, economic, social and technology forces pulling customers in different directions. Yet existing methods of measuring CX tend to focus on CX’s value to only a few stakeholders amongst many. A new value equation, one which encompasses value generated for multiple stakeholders, is needed.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Know Your Style to Lead by Influence

Your leadership style, the way you engage with your teams, peers, suppliers, executives, and even your approach to corporate politics are determined by your influencing style. Knowing your style can tell you who you are as a leader. Knowing how to use and grow it will show everyone else. The goal of the session is to help people identify their own strengths and weaknesses as it relates to their evolving role and then how to grow them in ways they are comfortable with and to gain the courage to grow in areas where they are less so.

Monday, October 17, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: CIO and Technology Executive Agenda for 2023

During these uncertain and challenging times, leading CIOs radically reframe their organization’s value proposition and how their technology departments create value. They reposition the IT organization as a force multiplier. This year’s CIO and technology executive agenda highlights critical actions for CIOs to deliver the "dividends" that CEO and top executives expect after years of digital investment.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Future of Cloud 2027: From Technology to Business Innovation

As cloud computing evolves from technology enabler to business disruptor, IT leaders must understand their organization’s business strategy first, and then seek opportunities to leverage new and emerging cloud capabilities to accelerate that strategy. This session is based on our top predictions regarding cloud computing in 2027 and how they drive the cloud value proposition forward.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: The Store Is the Executional Hub of Unified Retail Commerce

Customers want to be able to search, transact, acquire and consume products and services safely and easily across a retailer’s entire ecosystem.
In this session, we will explore how the power is shifting from traditional headquarters processes to the store. This emphasizes the need for digitalization in the store to prioritize the associate experience.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Top Strategic Technology Trends for 2023

A follow up from the Signature Series presentation “Top Strategic Technology Trends for 2023". Bring your questions to this interactive session and take a deeper dive into these trends including — which will have the greatest potential impact to your organization.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Getting Your Midsize Enterprise Ready for AI (Exclusive to Midsize Enterprise Program)

Artificial intelligence tools are available to most customers of enterprise digital workplace. However, many midsize enterprises struggle to find an appropriate use case. Bring your questions to this interactive discussion on how AI tools can improve customer engagement and help midsize enterprise CIOs integrate baseline AI capabilities across the enterprise.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It

Many organizations are attempting to make, or evaluating, changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Shaping Sustainable Smart Cities and Intelligent Urban Ecosystems

Maximizing value from smart city efforts requires cities to move beyond siloed IoT and data solutions. Join this lightly moderated discussion with your peers in state and local government, and share successes, challenges and best practices for setting a vision for your communities.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Education Peer Meetup: Under Pressure − How Are You Maintaining Your Well Being?

As leaders, we need to be aware and on the lookout for common signs of burnout – for ourselves and our teams. Join this Meetup to discuss how you’re maintaining your wellbeing. Share your tips for minimizing stress and keeping yourself, and your teams, balanced and productive. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Banking/Finance Peer Meetup: How Are You Developing Talent?

All IT leaders must focus on maximizing talent. Join this Peer Meetup to share bright spots and challenges in identifying and developing the future leaders in your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as yo

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Manufacturing Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Creating a High-Performance Culture That Attracts and Retains Top Talent

Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey

Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Maintaining Digital Healthcare Investments in a Changing Economy (Repeat)

Payers and providers must continue their digital investments in an increasingly competitive healthcare landscape while facing fiscal headwinds. They are evaluating those investments to ensure they continue to improve patient care and member experiences. This lightly facilitated discussion is designed to share your hacks that have allowed you to continue your digital transformation journey.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Healthcare Peer Meetup: How Are You Developing Talent?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity in State & Local government. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Monday, October 17, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Your Journey to a Product Operating Model

CIOs and IT leaders are focused on driving greater agility, efficiency and business responsiveness by migrating to a product-focused organization. Join this lightly facilitated discussion and share with your peers the challenges and success of making the journey from a project- to product-oriented enterprise.

Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: SAP

As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.

Monday, October 17, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Software as a Service

SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

MSE CIO Workshop: How to Create a Cybersecurity Program (Exclusive to Midsize Enterprise Program)

This session will help you prepare a midsize guide to starting a formal cybersecurity program . This session is tailored for midsize organizations that are starting or have nascent security programs. This workshop will provide you with a framework to develop a structured security program within your enterprise. This session is in interactive and will feature group discussion and exercises.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps to take the ownership and control required to create a Culture of Performance.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Monday, October 17, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Monday, October 17, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Rethinking Your Talent Bench

This highly interactive, discussion-based session will bring together CIOs to explore how to expand your talent bench. CIOs can’t hire their way out of the technology talent crisis. Attracting and retaining talent requires outside-in thinking that starts with your employee value proposition and ends with unconventional approaches, such as borderless workers. Join your peers to share experiences, identify best practices and discover trends.

Monday, October 17, 2022 / 03:30 PM - 04:30 PM EDT

Exclusive Invitational Program: Strengthen Midsize CFO Relationships in Response to Economic Headwinds

Join this exclusive workshop, specific for midsize enterprises, to help you strengthen your CFO relationship to progress your organization’s goals in a time of economic uncertainty. Learn how to prepare for discussions on digital strategy, finance’s digital capabilities, and technology investment review. You will gain insight into research tailored to midsize enterprise CIO concerns and more proven best practices you can use to guide discussions with your CFO on investment priorities. Additionally, you will hear from former midsize enterprise technology leaders, now Gartner Executive Partners, who will share their guidance on navigating economic headwinds to achieve shared outcomes. Plus, you will hear from former midsize enterprise technology leaders who will share their guidance on navigating economic headwinds to achieve shared outcomes.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Broadcom Software: Q&A with Google Cloud on What's Next for Software

Join us as ZDNet’s Chris Preimesberger chats with Andy Nallappan, CTO of Broadcom Software and Sahana Sarma, leader of Google Cloud’s transformation advisory about the enterprise software landscape and how it is growing more complex and business-critical daily. Transforming and modernizing software are key priorities for global organizations and critical to achieving the highest level of security and compliance. Andy, Sahana and Chris will also take questions from the audience as they explore what’s next

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Google: Secure Enterprise Browsing: Meeting the Needs of IT and Security Teams

The role of the browser has shifted from an access point for the web to a productivity enabler and critical security layer. The collaboration between IT and security is getting stronger daily to keep corporate data and users safe while considering the needs of business users. This session focuses on browser security best practices you can implement at your organization no matter where you are in your security journey for the most secure end-to-end enterprise browsing experience that meets the needs of both IT and security teams.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Red Hat: Taming the Cloud-Native Pace of Change

The only constant in our industry is change; this is especially true for the cloud-native landscape. Companies spend the majority of their resources running current projects, leaving little time to unlock the potential of new open source innovations. This session will look at how IT teams across all industries are leveraging cloud services and application development platforms to keep pace with the changes that customers and business require. Attendees will learn from peer experiences of platform adoption which improved agility.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

SAP: The Future of ERP

For 50 years, SAP has been proudly helping enterprises of all sizes run at their best with ERP. Learn about SAP’s strategy and how Cirque du Soleil reimagined its business with a cloud ERP for every business need from Eric Van Rossum, Chief Marketing and Solutions Officer, SAP S/4HANA at SAP and Philippe Lalumiere, VP of IT at Cirque du Soleil.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

ServiceNow: Don't Stop Believing: 5 Tips for Success in Your ServiceNow Service Operations Journey

In this session, we’ll discuss how we’ve been able to drive productivity with ServiceNow ITSM & ITOM allowing us to scale growth and deliver extraordinary experiences. Join us for a retrospective on previous implementations and success in launching new products culminating in the 5 best tips we’ve learned over the years for delivering results to your technology organization.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Workday: How Raising Cane’s Bet the Chicken Coup on Growth

Join this session to hear how Raising Cane’s executed on a technology-led strategy to achieve employee and revenue growth. To invest at speed and scale, they migrated from slow-moving ERP to an adaptable, true cloud environment that delivered flexible configurability and seamless updates. In a conversation with Joe Wilson, CTO at Workday, Vince Severns, SVP of Information Technology at Raising Cane’s will share how their modernization strategy provided a foundation for self-service capabilities and simplified integrations, allowing IT to focus on business outcomes and stay ahead of demand.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Lumen: Future of Work: Securing a Hybrid Workforce

Distributed employees and customers must collaborate in a hybrid operating model, and applications such as UC&C cloud collaboration tools make security and networking complex. IT leaders responsible for security and networking between application components should apply a SASE framework to enable simple and secure management based on identity-based, context-aware policies for “anywhere-from” accesses to “anywhere-hosted” enterprise resources.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Verizon: The Phoenix Suns: Using Intelligence to Change the Game for ​Players & ​F​ans

The name of the game is speed, and the experience for players and fans had to be great. This is the balance the Phoenix Suns struck by making intelligent investments in technology that changed the game for all involved. Join Suns EVP and CRO Dan Costello, Suns GM James Jones along with Verizon Executives to learn more about the leadership, technology, and marketing deployed at the Verizon 5G Performance Center and through the Phoenix Suns app, powered by Verizon.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Ivanti: How to Proactively Improve your Digital Employee Experience

A great digital employee experience can impact productivity, talent acquisition & retention, security & operational agility. What if you could effectively measure & proactively optimize the experience that employees get through the devices, operating systems & applications they rely on in their Everywhere Workplace? Learn how to aggregate usage & security data, collect contextual sentiment of technology use, measure & optimize DEX & much more.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

Darktrace: Turning the Tables on Cyber-attackers With a Continuous AI Loop Approach

Faced with mounting cyber risk, a purely reactive approach to security is simply not enough. Organizations must take steps to proactively prevent threats before they happen, and to recover if compromised. In this session, Darktrace unveil an ambitious and unique new approach to security, with core engines powering AI technologies to prevent, detect, respond, and ultimately heal from attacks. Together, these self-learning engines combine to strengthen organizations’ security posture in a virtuous AI feedback ‘loop,’ which learns from an organization’s unique data to provide powerful, end-to-end solutions bespoke to each organization.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

AWS: How to Not Sabotage Your Transformation: A People Transformation Playbook

Transformation continues to be a top concern for most organizations’ C-level executives, with the majority indicating that their own operating model is holding back progress. In this executive keynote, the AWS Enterprise Strategy team shares patterns of successes and failures using real-world experiences from the team’s thousands of customer engagements with executives, learnings from AWS, and extensive research on how organizations are empowering their people to deliver results while transforming.

Monday, October 17, 2022 / 03:45 PM - 04:15 PM EDT

InterSystems: Leveraging a Smart Data Fabric Architecture In Financial Services

Many financial services organizations continue to struggle to leverage real-time, siloed, disparate data at scale from inside and outside the organization to address their key challenges and initiatives, including improving business performance, customer engagement, risk, compliance, trading, and more. In this session, we will share case studies from financial services organizations that are leveraging a modern smart data fabric architecture and the “4 Ps” of data and analytics to meet these goals.

Monday, October 17, 2022 / 03:45 PM - 04:30 PM EDT

CIO Boardroom: Visibility at Scale moderated by Tanium, Inc.

When modernizing architectures and security postures, you need to take a fresh look at existing capabilities through the lens of how they fit into an enterprise model predicated on a well-integrated and orchestrated unified platform. This session addresses this challenge and provides real life experience and guidance on approaching modernization through visibility and platform integration. Get guidance on how to address current challenges, drive modernization and break down the IT Ops/Security barriers. Gain clarity on all the data to drive new outcomes and meet the new business demands.

Monday, October 17, 2022 / 03:45 PM - 04:30 PM EDT

Roundtable: AI/ML: Real business resilience with DevOps & VSM moderated by Digital.ai

Join us for a discussion on the steps organizations take from ‘doing’ DevOps and Value Stream Management (VSM) to truly becoming resilient. We will focus on AI/ML modeling and predictability to uncover the results of progressive levels of maturity.

Our expert-filled roundtable will revolve around where leading organizations are today and where they are headed next. We will explore some successes and challenges they have seen along the way.

Monday, October 17, 2022 / 03:45 PM - 04:30 PM EDT

Roundtable: Making Integrations a Strategic Differentiator, moderated by Digibee

In today’s digital-native world, integration complexities are constantly impacting IT leader’s ability to be strategic partners to the business. During this session, hear findings from the “2022 State of Enterprise Integration” report and discuss insights with your peers to empower your integration strategy of your people, processes and technology through a common goal: business success.

Monday, October 17, 2022 / 03:45 PM - 04:30 PM EDT

Cisco Thought Leadership: Hybrid Work - Convergence of IT, Real Estate, and Human Resources

The challenges of getting Hybrid Work right can't be overstated. It's mission critical since getting the mix right is a make or break in the war for talent. It requires an integrated cross-functional approach between leaders of People, Facilities and Real Estate, and IT. Hear from Cisco leaders who are taking an approach that's end-to-end, inclusive, power efficient, attractively designed, simple to use, and highly secure. Topics include rethinking how to attract and retain top talent, top priority IT initiatives, fewer and higher quality workspaces, and sustainability impacts.

Monday, October 17, 2022 / 03:45 PM - 04:30 PM EDT

CIO Boardroom: Stay a Full Stride Ahead. Business Outcome Focused Cloud Native Transformations, moderated by Wipro

Don’t count yourself out in the cold, now is the time to put business outcomes at the center of a cloud native transformation. Today’s IT leaders are on the hook to answer the billion-dollar question of how the next phase of your cloud native transformation and investments are delivering business outcomes. Join Wipro and our panel of experienced CIOs deliberating and discussing what has worked and what hasn’t for their organizations.

Monday, October 17, 2022 / 04:30 PM - 04:50 PM EDT

Brasil IT+: Rocket.chat: Technology as a Transformational Tool in Legal Assistance for Citizen Engagement

Join The Public Defender Office of São Paulo State and discover how to provide a digital platform to more than 45 million people to attend to urgent and sensitive demands for the populations. During the pandemic lockdown, the PDO moved from exclusive face to face to fully digital citizen interactions, which are now in place with over 2 million cases , enabling the expansion of free justice services to underprivileged areas with greater agility and assertiveness.

The model uses Rocket.chat as the underlying digital communications platform, connecting people and systems, automating appointments scheduling, information gathering and sharing, online chat using 3rd party messaging systems and video and voice calling.

Monday, October 17, 2022 / 04:30 PM - 04:50 PM EDT

data.world: What Every IT Leader Needs To Know About Data Mesh

Bridging the gap between IT in business is often just a matter of understanding. Of semantics. In a data mesh construct where data management is federated out to domains, the need for a shared understanding is even more critical. This session will explore how active metadata, knowledge graph, and yes, even the World Wide Web, can ease your transition to distributed data fabric and data mesh.

Monday, October 17, 2022 / 04:30 PM - 04:50 PM EDT

Denodo: Estes Express Lines: A Logical Data Fabric Provides Enterprise-Wide Data in Real-Time

Estes Express Lines, a privately held freight transportation company in North America, is committed to making freight shipping easier for customers. They needed to ensure customer and business users - and the applications that all parties rely on - have real-time data access that supports self-service reporting and analytics. Learn how Estes Express created a Logical Data Fabric across all of its enterprise data sources to deliver real-time data consistency, establish a single source of truth, and modernize its data integration efforts to empower users to make critical business decisions.

Monday, October 17, 2022 / 04:30 PM - 04:50 PM EDT

InterSystems: Smart Data Fabric for Real-Time Visibility and Insights

Learn how a modern smart data fabric architecture is being leveraged by firms in multiple industries to provide real-time, accurate, and secure access to information locked away in data and application silos to meet a wide range of use cases spanning decision support, data science, and digital transformation.
In this session you will gain an understanding of this new architectural approach and learn how organizations are able to leverage more data from more sources, reduce latencies, and simplify architectures to increase revenue, improve customer experiences and unlock valuable insights.

Monday, October 17, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: Victory Through Teamwork and Leadership

Join us for an inspiring and thought provoking presentation by legendary coach, Mike “Coach K” Krzyzewski. Using the insights and proven principles he has applied to his teams and coaching career, Coach K will share clear, passionate guidelines on reaching for and achieving success. As a coach, Krzyzewski's goal and strength has been to instill motivation—for each individual and for the team—to have every individual in a positive state of mind, utilizing abilities to their fullest, and not afraid to fail. He’ll detail the keys to his success—motivational techniques, leadership skills, powerful teamwork strategies, steps for building confidence, the vital impact of trust and communication—and how they can be applied to every level of personal and professional endeavor.

Monday, October 17, 2022 / 05:45 PM - 07:15 PM EDT

IT Xpo Networking Reception

Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.

Monday, October 17, 2022 / 06:00 PM - 06:20 PM EDT

Google: Govern Cloud Costs and Build Financial Resilience in Times of Ambiguity

Companies find themselves struggling to financially govern their cloud investments using poorly suited processes designed for data centers. Challenges include the inability to forecast costs with recurring cost overruns and cultural challenges to get engineers to pay attention to cloud costs. In this session you will learn how to address these challenges and unlock long term value from the cloud.

Monday, October 17, 2022 / 06:00 PM - 06:20 PM EDT

Lumen: Emerging Edge Use Cases for the Workforce of the Future

The evolving nature of work creates new opportunities for employee engagement and development. The workforce of the future will be powered by edge solutions designed to increase the effectiveness of a hybrid workforce.

This session we will demonstrate a VR app enabling distributed training for a global logistics company. Training and onboarding can occur remotely by using edge compute, low latency network connectivity and VR technology.

Monday, October 17, 2022 / 06:00 PM - 06:20 PM EDT

EPAM: Taking a Digitally Native Approach to Cybersecurity

As our society leaps into a new digital era, we have progressed at an unprecedented rate. However, this increases our exposure, attack surface and risks at an exponential rate. Because of this, we are no longer fighting the same enemy. In this talk, you will learn the need for a digitally native approach to security. Using some of the same principles of Zero Trust, you will walk away with the knowledge you need to practically design security into your business, so that you can continue to innovate, adapt and benefit the world with unparalleled speed and agility.

Monday, October 17, 2022 / 06:00 PM - 06:20 PM EDT

TANIUM: How Organizations "Stay Ready so you don't have to Get Ready"

For CIOs & CISOs, the current IT landscape is challenged by lack of visibility and no clear understanding of what is required to be in a constant state of readiness to manage more proactively. This session will impart practical ways to help IT organizations “stay ready so they don’t have to get ready” ... we’ll share a proactive approach to dealing with Cyber Security and Operational Management/Risk Issues including how to establish key programs and providing critical questions that every leader needs to ask and answer daily.

Monday, October 17, 2022 / 06:00 PM - 07:30 PM EDT

Midsize Enterprise Program Exclusive Reception

Midsize Enterprise Program attendees are invited to a Meet and Greet Reception to kick-off the week.

Monday, October 17, 2022 / 06:00 PM - 08:00 PM EDT

Global Enterprise Executive Experience Reception

Global Enterprise Executive Experience attendees are invited to a Meet and Greet Reception to kick-off the week.

Monday, October 17, 2022 / 06:25 PM - 06:45 PM EDT

RingCentral: Unlocking the Benefits of an Integrated Open Platform Communications Solution

Businesses are increasingly looking for ways they can integrate cloud communications and collaboration solutions for greater efficiency and productivity. Having an open platform solution is essential. This session will explore opportunities to integrate workflows and bring together your preferred communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams.

Monday, October 17, 2022 / 06:25 PM - 06:45 PM EDT

IBM: Quantum vs. Security: How do CIOs Prepare for Quantum’s Security Implications?

Encryption, a key aspect of data privacy and security, along with other important safety features, will all be made more vulnerable as quantum technology develops and starts to be applied. What will this mean for companies and CIOs as they work to stay ahead of security threats and risks? Are there steps they can take today to be better prepared for those risks (and the opportunities) that a quantum future will bring? Learn from industry experts about what to expect at the intersection of quantum and security.

Monday, October 17, 2022 / 06:25 PM - 06:45 PM EDT

Cradlepoint: How 5G Can Help You Transform Your Business

More than ever, organizations are transforming their operations and customer interactions to digital platforms. However, when it comes to the WAN edge, where customer interactions make or break organizations, they are hamstrung by traditional wired infrastructures as they aim to extend their reach and improve their agility. Join Cradlepoint and learn how organizations use the agility of 5G to change their business models, implement greater resiliency, develop new applications, and use private cellular networks in place of Wi-Fi to close the digital divide.

Monday, October 17, 2022 / 06:25 PM - 06:45 PM EDT

WorkFusion: Overcoming the Global Labor Shortage with AI-Led Digital Workers

There are too many open jobs and not enough people to fill them. Pandemic-fueled labor force reductions, combined with the Great Resignation, “quiet quitting,” and now a looming recession have made today’s staffing challenges severe. As organizations across the globe try to navigate these labor shortfalls, how can IT help the business address this challenge? Join us to learn how to:
Learn how state-of-the-art AI is tackling the global worker shortage
How Intelligent Automation is moving beyond RPA
Hear real-world Digital Worker examples from the banking and financial services industry

Monday, October 17, 2022 / 06:30 PM - 07:30 PM EDT

Women CIO Networking Reception

An exclusive event tailored for Women CIOs giving you the opportunity to interact and connect with like-minded women and allies on common topics.

Monday, October 17, 2022 / 06:50 PM - 07:10 PM EDT

Everbridge: Achieving Operational Resilience with AIOps and Service Intelligence

When an incident occurs, the risk of losing revenue, damaging customer relationships, and upsetting employees depends on an incident resolver’s ability to quickly restore services before the business is impacted. Discover how a Digital Operations Solution, fueled by AI-powered Service Intelligence and innovative automation, allows organizations to visualize incidents in real time, discover their root cause, and remediate faster than ever before.

Monday, October 17, 2022 / 06:50 PM - 07:10 PM EDT

Freshworks: Deliver uninterrupted IT and transform employee experiences

As organizations define their future of work strategy and employee engagement, they look for a strategic IT partner to deliver reliable, predictable, and responsive services. In this digital-first environment, tech plays an important role in EX as employees’ expectations for smart and easy-to-use are on the rise.

Our session will cover:
Redefining IT’s role in building the future of work
How IT enables delightful EX
Why and how EX matters

Monday, October 17, 2022 / 06:50 PM - 07:10 PM EDT

SUSE: Hackers, Roaches, and Overcoming Emerging Threats to Your Modern Enterprise

A modern enterprise is a distributed enterprise, one that places apps and data across core, cloud, and edge for competitive advantage. The technologies and processes that power this are great for the enterprise – and they’re great for the hacker, too. Learn how hackers can abuse these and how to stay ahead of their insidious strategies to exploit your supply chain, undermine your compliance and governance, and erode trust in your digital future.

Monday, October 17, 2022 / 06:50 PM - 07:10 PM EDT

Whatfix DAP: How GEODIS Created a Data-Driven Customer Adoption & Experience Strategy

"By 2025, 70% of organizations will use digital adoption platforms across the entire technology stack to overcome still insufficient application user experiences" according to Gartner's Market Guide for Digital Adoption Platforms 2022.

Join this exclusive client session hosted by Whatfix, to hear how the leading global transportation and logistics company, GEODIS, overcame customer adoption and user experience challenges through a Digital Adoption Platform (DAP).

Monday, October 17, 2022 / 07:00 PM - 08:30 PM EDT

CIO Reception, hosted by IBM

Catch up with colleagues, make valuable connections, and enjoy networking with of one of the world’s most exclusive cross-industry communities of CIOs. Be sure to bring along your team to connect with peers, share insights and have some fun along the way. You won’t want to miss your chance to sing along with peers and make a request as dueling pianists battle it out!

Monday, October 17, 2022 / 07:15 PM - 08:45 PM EDT

Tasting Around the World with StoryBlok

Storyblok is looking forward to showcasing food, drink and music from different corners around the globe. That's why our global team can't wait to bring this sampling experience to our reception. Network with your peers and discover our world of digital experiences and content.

We're excited to meet you all at our reception at the Swan, Crescent Terrace (by the pool) on Monday, October 17th, which will begin at 7:15 pm.

Monday, October 17, 2022 / 07:15 PM - 08:45 PM EDT

GLOW

IFS assyst network event

Please join us at GLOW to unwind your day with some food, drinks and fun!
Monday, October 17th 7:15 - 8:45 PM in the Swan hotel Ballrooms 4-3!

Tuesday, October 18, 2022 / 07:00 AM - 09:00 AM EDT

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Tuesday, October 18, 2022 / 07:00 AM - 05:00 PM EDT

Verizon Pavilion: The Network Meets the Moment

Discover Verizon’s latest innovations, insights, and tools that highlight how businesses transform and digitize their business or agency with 5G and Mobile Edge Compute. Whether it is an increased focus on lowering costs through operational improvements while exploring new business models or unlocking new revenue streams, we stand ready to help. Let's explore 5G Edge Crowd Analytics, Cashierless Checkout, Accelerated Access or the 5G Enabled CityScape to make your team the next success story.

Tuesday, October 18, 2022 / 07:00 AM - 06:00 PM EDT

Gartner Zone

Discover Gartner’s latest innovations, insights, and tools in the Gartner Zone located in the Central Pavilion. The Gartner Zone is your on-site destination to participate in expertly guided demos and on-demand interactive experiences that help your organization make faster, smarter decisions to drive stronger performance.

Learn more about our suite of products that are tailored specifically to help solve the mission critical priorities of CIOs. Start by maximizing your network using Peer Insights, an exclusive community for enterprise leaders to come together for real, unbiased discussions on trending topics and technology. Our team will show you how to make new connections, read and write technology reviews, post questions and polls, and access exclusive conversations and insights.

Also, join a demo of our latest application, BuySmart, to see how we can help you confidently manage the complete technology purchasing life cycle — from discovering vendors, gathering requirements, building a vendor scorecard, and negotiating proposals — all backed by Gartner’s expert guidance and research.

Gartner Zone demos are available as walk up on a first come first served basis. You can also schedule a demo at the Gartner Zone Welcome Desk.

Tuesday, October 18, 2022 / 07:00 AM - 06:30 PM EDT

Exclusive Member Lounge

This lounge is exclusively dedicated to members. Come use this space to unwind, get some work done and network with peers. Please note: This lounge is open to Gartner Executive Programs members, Gartner for CIO members, Gartner for Midsize Enterprise CIOs members, and Majestics prospects.

Tuesday, October 18, 2022 / 07:00 AM - 08:00 PM EDT

Registration and Information

Registration and Information hours for the day.

Tuesday, October 18, 2022 / 07:30 AM - 08:30 AM EDT

Midsize Enterprise Networking Breakfast: Adopting Emerging Technologies

Organizations that have adopted greater capabilities exceed their peers in business results. As leaders, we must lead the organization towards greater capability and leverage technology to enable stronger business outcomes. Join your peers to discuss how Midsize Enterprise (MSE) leaders are investigating and implementing Emerging Technologies to enable their company’s business objectives.

Tuesday, October 18, 2022 / 07:30 AM - 08:30 AM EDT

Global Enterprise Executive Experience Breakfast: Research Perspectives

Join us for this interactive breakfast session hosted by Gartner’s SVP Research & Advisory, Val Sribar, and featuring a preview of critical research themes for global enterprises

Tuesday, October 18, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Preparing for Tomorrow’s Risks During Today’s Crisis

Brian Gattoni looks at the future for technology opportunities with meaningful impacts, good & bad. Every organization – large and small – has a responsibility to harden their cyber and physical resilience and be prepared to respond to disruptive activity. CISA looks at the entire picture and continually works with partners to identify, manage and mitigate risk. Brian will share insights in simultaneously preparing for tomorrow’s risks while responding to today’s crisis.

Tuesday, October 18, 2022 / 08:00 AM - 06:00 PM EDT

Consulting Clinics

Tuesday, October 18, 2022 / 09:00 AM - 09:45 AM EDT

Gartner Keynote: An Interview with Julie Sweet

Join us for a wide-ranging and thought-provoking conversation with Julie Sweet, chair & CEO of Accenture. Under her leadership, Accenture has seen an acceleration in its performance driven by organizational change, increased investments in new growth initiatives, and purposeful diversification across its 710,000 employees. Ms. Sweet joined Accenture in 2010 and became CEO in 2019 and chair in 2021. She serves on the boards of the World Economic Forum, Catalyst, Center for Strategic & International Studies and the Marriott Foundation for People with Disabilities – Bridges from School to Work. Ms. Sweet holds a Bachelor of Arts degree from Claremont McKenna College and a Juris Doctor from Columbia Law School.

Tuesday, October 18, 2022 / 09:00 AM - 05:45 PM EDT

IBM Experience

Embark on your conference journey with IBM! Immerse yourself in how CIOs are using technology and deep industry expertise to lead in our changing world.

Tuesday, October 18, 2022 / 09:45 AM - 05:00 PM EDT

Cisco's Bridge Lounge

Details Coming Soon!

Tuesday, October 18, 2022 / 09:45 AM - 05:00 PM EDT

Okta: Plinko Activation

Details Coming Soon!

Tuesday, October 18, 2022 / 09:45 AM - 06:45 PM EDT

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action. And don’t miss the all-new Future Directions Stage, a curated area for thought-provoking insights and expert guidance on the future direction of technology.

Tuesday, October 18, 2022 / 10:00 AM - 10:20 AM EDT

Axonius: From Asset Management to Asset Intelligence: Crossing the CAASM

Asset intelligence is moving from spreadsheets to an API-driven, continuous, up-to-date way to see all assets. It’s happening through integrating existing tools, data correlating at scale, and querying capabilities to find and respond to gaps. In this session, attendees will learn how this approach and the emerging Cyber Asset Attack Surface Management (CAASM) category improves security hygiene, reduces manual work, and remediates security gaps.

Tuesday, October 18, 2022 / 10:00 AM - 10:20 AM EDT

SAP: How to Define the Value of Cloud ERP

Although digital transformation is now more important than ever before, companies are still struggling to realize the full potential value of their transformation programs. To succeed in the world of tomorrow, companies must constantly adapt to changing realities. Discover how RISE with SAP unlocks different sources of value for your business with industry innovation for top-line, bottom-line, and green-line growth.

Tuesday, October 18, 2022 / 10:00 AM - 10:20 AM EDT

SentinelOne: The Indispensable Human Element of Cybersecurity

Artificial Intelligence is a pervasive part of our lives today and cybersecurity teams and adversaries alike have learned to harness the speed and power of machines to strengthen their capabilities. With machine learning becoming one of the most important tools of defense, leaders must balance the overwhelming speed and accuracy advantage of AI with the need for measured and intuitive interactions with a real-world human element.

Tuesday, October 18, 2022 / 10:00 AM - 10:20 AM EDT

Unity Technologies: How the metaverse and digital twins are reshaping the real world

As business and technology leaders look ahead to the metaverse – the next generation of the internet – many are embracing a common starting point: digital twins.

In this session, John Cunningham, Head of Government Solutions at Unity, will dive deeper into this movement, leveraging insights from developing custom digital twin solutions across industries. Tim Giuliani, Orlando Economic Partnership President and CEO, will also share how its digital twin of the 800-square-mile Orlando, Florida region is making a real-world impact on its economic and community development initiatives.

Tuesday, October 18, 2022 / 10:30 AM - 10:50 AM EDT

Hype Cycle for Consumer Goods

What's all the hype in Consumer Goods? We'll look at our major themes in the Consumer Goods Hype Cycle, with a focus on 5 key trends that will impact consumers, CG companies, and vendors. Expect to see real-word examples and learn how to kickstart activities when you return home.

Tuesday, October 18, 2022 / 10:30 AM - 10:50 AM EDT

Magic Quadrant for Cloud Database Management Systems

Innovation in the database management systems (DBMS) market is either cloud-first or cloud-only. This magic quadrant session will examine the key drivers in this market, the participating vendors and associated products

Tuesday, October 18, 2022 / 10:30 AM - 10:50 AM EDT

Gartner Futures Lab: Brave New Worlds - Tapestry of Trends 2022

It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of Trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. This session will allow attendees to learn and ask questions about seven key trends that weave a story about the future.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

The New Value Imperative: It’s Time to Rethink Outdated Enterprise Value Formulas

In today’s complex environment, organizations must create and realize value across stakeholders in new ways. Enterprise value formulas must take account of whether the value delivered to a range of stakeholders translates into full value received by the organization. Executive leaders can use Gartner’s new enterprise value model to make decisions that create sustainable long-term enterprise value and impact.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

How Do You Lead in a World in Permanent Crisis Mode?

Between geopolitical tensions, the pandemic, social justice concerns and climate urgency, it seems like we are never out of crisis mode. If this is the new normal, how should leaders lead? This session covers tactics to motivate and protect teams who are at the brink in terms of fatigue and anxiety and covers what actions you must get right no matter what.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Strategic Roadmap to Becoming a World-Class Software Engineering Organization

As software eats the world, software engineering teams play a critical role in creating new business value. CIOs can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable and efficient in delivering business-changing digital products.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Banking: A View on the Future and Moves to Make Now

Key insights from the Financial Services practice's work on what banking looks like in 2027, and what to do about it.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

What the Best CX Organizations Do

Gartner conducted its first-ever survey of executives to learn what makes best-in-class organizations work. In this presentation, we’ll share insights on executive compensation, organization structure, collaboration and decision making that go into creating a CX capability that will help CIOs and organizations weather the next disruption.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Ransomware Is Changing — Are MSE CIOs Ready?

Bad actors have modified their tactics and as a result introduce new risks to midsize enterprises. Attendees will learn about the current methods being used and how to best protect their organizations against them.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Composability Starts With Business Architecture

Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. We’ll address three key issues: What is composability, Why is business architecture essential to composability, and how do you use business architecture to design for composability.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Government: Igniting The Next Generation of Digital Government

Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.

Tuesday, October 18, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: Gartner’s Top Strategic Predictions for 2023 and Beyond — Seizing Uncertainty

The future is always uncertain. But the idea that “uncertainty brings opportunity” is almost a universal constant. And now is the time to seize opportunities. This presentation covers ten predictions of the future that represent opportunity — or threat. CIOs tech providers and business leaders will need to decide which while acting swiftly.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: CIO and Technology Executive Agenda for 2023

A follow up from the Signature Series presentation “CIO and Technology Executive Agenda for 2023."

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

CIO Experience Roundtable: Creating a High-Performance Culture that Attracts and Retains Top Talent (Repeat)

Culture is a major element in addressing the talent challenge — being key to both attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Creating a Data-Driven Digital Insurance Organization

A digital insurance enterprise requires the organization to make data pervasive by design and by deed. CIOs need to turn business demand for data and analytics into tangible business outcomes. This lightly facilitated roundtable discussion provides you an opportunity to share with your peers and exchange methods, practices, and challenges to creating a data-driven organization with measurable business value.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Case Study Roundtable: Enabling a Global Digital Transformation Program at Driscoll’s

Join Gartner Consulting’s Sr. Managing Partner, Avanish Mehrotra, and Driscoll’s CIO Kiran Vankamamidi and CFO Sanjeev Tandon to learn about the approach to a complete digital transformation at Driscoll’s, a high-growth fast-moving consumer goods company with a large global presence. In this interactive roundtable, we'll discuss why digital transformation became a strategic imperative at Driscoll’s and how the company is managing the transformation, along with best practices and lessons learned.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Strategic Priorities for Hispanic America CIOs

CIOs in Hispanic America must address different ways IT works, what IT works on, and the IT talent to support their enterprise technology efforts. This session will provide insights into what priorities CIOs in the region have and how they plan to invest in technology solutions to address revenue impact and operational excellence.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Understanding the Trends in Application Platforms and Architecture

Business innovation is more digital than ever. It relies on technology platforms to deliver continuously safe and effective intelligence, agility, integrity and scale. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to bring your application platforms and architectures forward to meet this accelerating business demand.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Healthcare Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Insurance Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Manufacturing Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Developing the Connected Factory Worker (Repeat)

Connected factory workers leverage various digital tools and data management techniques to improve and integrate their interactions with both physical and virtual surroundings. How connected is your factory workforce? Join this lightly facilitated discussion and explore best practices for helping employees adapt to new ways of working and build their digital dexterity.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Will the Future of Work Evolve?

The future of work has become a pressing concern for many executives and goes well beyond concerns around hybrid work. In this session, we will discuss the challenges arising in the new and emerging future of work, that executives need to be aware of to set their organizations up for long-term success. Bring your questions to this interactive session and learn from those posed by your peers.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective

Bring your questions to this interactive session, and learn from those posed by your peers. We'll explore best practices for maintaining collaborative equity for meeting participants in a hybrid workplace and how to implement them.

Tuesday, October 18, 2022 / 10:30 AM - 11:15 AM EDT

Energy and Utilities Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new, and emerging vendors.

Tuesday, October 18, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: The Unique Challenges of Women CIOs — And How to Overcome Them

You were selected because of your new vision and fresh leadership style; now it feels like your approach is under attack. Maybe your own self-limiting beliefs are sabotaging you. In this workshop, we’ll explore these topics, and work through some concrete actions you can take to accelerate your success.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.

Tuesday, October 18, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists (Repeat)

The IT of tomorrow differs greatly from the IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What skills are essential, and how can we as leaders pivot and adapt to relentless change? This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Semarchy: How Master Data Management Can Deliver a Customer 360 Solution

Learn how Red Wing Shoes funded a consumer Master Data Management solution, to drive ROI for its in-house Marketing, meet regulatory standards, and implement a Consumer 360 solution by integrating with Salesforce. By utilizing Semarchy, this solution became the centralized hub for RWS. In this session, data leaders and executives can explore the value of an MDM project from an operational and cost perspective to make informed business decisions.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Google: CIOs: Explore Key Cloud Technology Predictions Driving What's Next!

CIOs and IT leaders need to stay abreast of key trends across new and emerging technologies, driving innovation and re-shaping the cloud. What will the future of automation bring for new types of decision making? How will AI accelerate the way we work in new ways? What are the most important security issues that we'll need to be prepared for? Discover in this session what advancements Google has delivered to accelerate these predictions.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

ServiceNow: US Department of State: IT Decision Support System with ServiceNow Strategic Portfolio Management

US Dept of State has a clear vision to deliver a single consolidated system for IT financial mgmt, program&project mgmt, & performance goal tracking to facilitate Exec decision making & support TBM maturity. Ken Rogers shares the journey he led to facilitate efficiency & effective use of the cloud, enabling a zero-based budget, divested legacy systems, & integrated policies & processes into the ServiceNow Strategic Portfolio Mgmt solution. ServiceNow SPM serves as a central dashboard for tracking all programs, projects, funds, costs, & usage, providing visibility to stakeholders at all levels.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

ThreatLocker: Zero Trust at the Endpoint: Fighting Ransomware

The Zero Trust framework is based on the principle of "never trust, always verify." Join us to learn about Zero Trust, how to adopt it for endpoints, and the technologies you need to take control of your environment in the fight against ransomware.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Zoom: Optimizing the Customer Experience - Fireside Chat

As customers and consumers, our expectations continue to rise. We expect everything digitally and instantaneously. We want responses to be accurate, the first time. And we want to engage with a business when and how it’s convenient for us - any time, any channel, any device.
Join us as we explore how contact centers are blending the powerful combination of AI with human experiences to deliver exceptional service to their customers.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

IBM: Agility and Security: Have Your Cake and Eat it Too

CIOs know that an open and hybrid infrastructure which allows their companies to work with data wherever it resides is essential for growth and innovation. Yet the need to make data readily available raises concerns that agility must come at the cost of security, compliance, and governance. Given the current urgency around data privacy, companies cannot afford to view agility and security as a trade-off. Learn how today’s most innovative CIOs have achieved both agility and security, in doing so laying the foundation for modern, trusted enterprises that deliver sustained growth.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Verizon: First Responders First – Prioritizing Public Safety Technology

A lot has changed when it comes to public safety communications, and with the dawn of 5G and other innovations, the one thing we can count on is continued change and evolution. A brand new survey of nearly 2,000 first responders will fuel the discussion on public safety communications technology and how it affects first responders’ efficiency, safety, and quality of response. We’ll cover survey results, and how innovations like AR/VR, 5G, connected vehicles, and more will inform how public safety CIOs think about and plan their technology investments.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

NetApp: Healthcare’s Journey to the Cloud. How to Set Yourself Up for Success.

Learn how an 18-hospital health system with over 500 ambulatory sites rationalized and consolidated over 12PB of data to get out of the data center business and set themselves up for their cloud journey. This was a project that took less that 8 months to complete and saved the organization $56M in expense over a 5yr TCO. The goal of this project was to set the course to the cloud starting with the DR site. To be successful organization need to understand their ultimate destination for their data and operations and map out a thoughtful journey to get there.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

AWS: Security, Stability, and Speed: Strategy Essentials for Your Mission

Many government, nonprofit, and education employees are driven by their desire to improve the lives of their fellow citizens, delivering on their organizations’ missions. They are changing the way we engage as a society by delivering critical services, improving the customer experience, building resilience, and responding to disruptive events. With so much progress made to date, expectations are only getting higher, and digital transformation is essential for success in the post-pandemic world. Join this session to hear how AWS is leading the way for transformation by empowering rapid and secure mission delivery for our customers, with a focus on local access, flexibility, and cost-efficiency.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Stefanini: Digital Transformation in Shipping-Navigating Future Supply Chain Disruptions

The massive disruption in the supply chain has strengthened the demand for intelligent networks that merge IT and OT systems as part of broader Digital Transformation framework. Purolator and Stefanini will use this session to discuss the challenge of building a customized digital solution to connect online shipping channels and best practices for application modernization.

Tuesday, October 18, 2022 / 11:30 AM - 12:00 PM EDT

Atlassian: 10 Strategies for IT Execs Transforming Business via Product & Operational Excellence

Software is eating the world, and IT leaders are now playing a critical role in helping their businesses stay competitive. In this session, you will learn about product, strategy and operational practices that you as an IT leader can introduce into your organization to help your business succeed and grow. Hear from Atlassian and Accenture’s seasoned leaders about their key learnings driving successful business transformations, and get actionable insights to help your IT organization leverage product-led growth and operational excellence best practices.

Tuesday, October 18, 2022 / 11:30 AM - 12:15 PM EDT

RingCentral Thought Leadership: CIOs are the New Superheroes - Seize the Moment!

Organizations everywhere are facing the challenges of hybrid work. CIOs are setting up their organizations for future success by enabling mobility and work from anywhere, while at the same time trying to drive greater EX and CX. This session will explore case study deployments as well as show how CIOs can seize the moment and achieve superhero status within their organizations.

Tuesday, October 18, 2022 / 11:30 AM - 12:15 PM EDT

CIO Boardroom: Redefining the Digital Foundation for Transformative Customer Experiences, moderated by Adobe

As digitization becomes embedded in the business, CIOs will take on greater responsibility for customer relationships. Personalized customer experiences will be a key differentiator, while new partnerships across the business and data-driven insights will be paramount to success. The pace of change is accelerating – are you prepared to lead the charge?

Tuesday, October 18, 2022 / 11:30 AM - 12:15 PM EDT

CIO Boardroom: Ensuring Business Resilience in the Age of Unpredictability, moderated by Splunk

Developing resilience on multiple levels – to manage day-to-day operations, withstand major unanticipated changes, and embrace digital transformation – is a business imperative now more than ever. Join a conversation with other technology leaders to discuss ideas and best practices around evolving roles, processes, and tooling to keep core digital systems and services running optimally, in the face of increasing demands and unpredictability.

Tuesday, October 18, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Rethinking CIOs’ Technology Priorities, moderated by Cisco

Join this discussion to gain insight on how CIO’s are re-balancing strategic investment priorities to deliver customer outcomes and the new-world complexity of business operations. As the CIO, the challenge continues to grow in complexity. Demands are now simultaneous, inter-dependent and need to be delivered at speed. This CIO roundtable will nominate and prioritize the top five investment needs and priorities, and which technology strategies will help you stay ahead of the competition and drive business value and agility.

Tuesday, October 18, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Moving Beyond RPA to Create a Digital Workforce with Intelligent (hyper)Automation, moderated by WorkFusion

Human capital disruptions are impacting virtually all businesses. Pandemic-fueled labor force reductions, exacerbated by robust hiring demand in the broader market, combined with the Great Resignation and now a looming recession have made today’s staffing challenges so severe. Join WorkFusion to discuss:
• How machine learning has been operationalized into automations
• What capabilities are essential for an effective "hyperautomation stack"
• How Digital Workers are helping transform the workforce by automating entire roles not just jobs

Tuesday, October 18, 2022 / 12:00 PM - 02:45 PM EDT

Grab Lunch at a Meal Pavilion or on IT Xpo

Head to the Meal Pavilions or visit the IT Xpo Cafes for a bite to eat! After lunch, join us on IT Xpo for our Dessert Reception to engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.

Tuesday, October 18, 2022 / 12:15 PM - 12:35 PM EDT

Cloudera: Data Lakehouse, Fabric, Mesh: Who, What, Where, When, Why, & How?

Modern data architectures help organizations be more agile and flexible, to deliver more use cases. But what exactly do these new terms mean - what’s real, what’s hype and who’s actually implemented? Get a succinct overview and real-world examples of data lakehouses, data fabrics and data meshes in action.

Tuesday, October 18, 2022 / 12:15 PM - 12:35 PM EDT

ThreatLocker Demo: Zero Trust in Action

Demonstration of policies and controls to strengthen your security.

Tuesday, October 18, 2022 / 12:15 PM - 12:35 PM EDT

Orbus Software: Show me the Money! Architecting Cost Savings with a Digital Blueprint

Research shows that winning companies accelerate profitability during and after recessions, while others stall. But how do you grow, while “doing more with less?”

Resilient organizations are leaning into enterprise architecture to identify cost cutting opportunities and new efficiencies. EA bridges IT and business goals to provide a digital blueprint of technology, processes, and strategy across the organization. This session covers how leadership can optimize costs with EA to prepare for a downturn and highlights real-world financial savings from a current ROI study.

Tuesday, October 18, 2022 / 12:15 PM - 12:35 PM EDT

Brasil IT+: Senhasegura: Learn Leadership Jiu-Jitsu Moves for Cyber Resilience

Learn the keys to excellence practiced at the best-run and most cyber-resilient organizations in the world. Discover steps you can take today to boost your organization’s resilience. Learn actionable practical steps you can take now to protect the organization while also driving management to give you more budget and respect.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: How Should I Prepare for a Megavendor Software Audit?

Software audits continue to be high-risk and high-cost challenges for organizations particularly with the complexity of managing assets both on-premises and in cloud environments. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss best practices for cost avoidance and risk mitigation during megavendor software audits.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: Digital-First Success Stories in Healthcare

Digital-first doesn’t mean digital “everything.” As healthcare and life science organizations have accelerated investment in digital capabilities across their businesses, clear success stories and themes have emerged. Bring your questions to this interactive session as we explore what’s working, and what’s not within digital first strategies. The discussion will enable you to leverage best practices of digital first within your digital transformation.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Ask the Expert: Improve Digital Workplace Productivity Using MS365 (Exclusive to Midsize Enterprise Program)

Learn how to make the most of productivity tools. Microsoft Graph is a common interface that provides programmatic access to functional and administrative features of Microsoft 365. Bring your questions and engage in an interactive discussion on digital workplace tools.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Roundtable: Attracting and Retaining IT Talent (Exclusive to Midsize Enterprise Program)

Attracting and retaining quality IT talent has always been difficult for a midsize enterprise. The current labor market has made this even more of a challenge. What levers can midsize enterprises pull to provide to gain an advantage? Prepare to share your experiences with your peers during this interactive roundtable discussion.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

State & Local Government Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity in State & Local government. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Banking/Finance Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Retail Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It (Repeat)

Many organizations are attempting to make or evaluate changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Women CIO Roundtable: How to Overcome Unconscious Bias

Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!

Tuesday, October 18, 2022 / 12:30 PM - 01:15 PM EDT

Healthcare Peer Meetup: How Are You Developing Talent?

All IT leaders must focus on maximizing talent. Join this Peer Meetup to share bright spots and challenges in identifying and developing the future leaders in your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 12:30 PM - 01:45 PM EDT

CIO Experience Lunch: Concrete Empathy: A Playbook for Leading Modern Teams

We live in a culture defined by a distinct empathy deficit. Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change and an increasing number of global teams working remotely. Join us for this eye opening presentation in which Erica will share her playbook for leading modern teams, including how to cultivate greater empathy across teams, ultimately creating cultures of connection, collaboration and high-performance.

Tuesday, October 18, 2022 / 12:35 PM - 12:55 PM EDT

Hype Cycle for Digital Grid Transformation Technologies

Grid edge disruptions from climate to distributed renewables are challenging the energy business model. A digital grid can deliver operational resilience and create new products. This Hype Cycle provides energy and utility CIOs with insights on technologies to enable digital grid transformation.

Tuesday, October 18, 2022 / 12:35 PM - 12:55 PM EDT

Hype Cycle for Digital Workplace Applications, 2022

Rapidly changing work dynamics are creating new opportunities for IT leaders to boost workforce digital dexterity, help drive organizational alignment and improve personal and team health. New Innovation Profiles such as Workstyle Analytics, Nudge Tech, and Collaboration Equity reflect these opportunities and challenges.

Tuesday, October 18, 2022 / 12:40 PM - 01:00 PM EDT

Prediction Playground for Labor and Workplace Scenarios

Analysts speaking for labor and value-relevant predictions, framed for the first time this week, describe the scenario that emerges if they all come true. Don't miss this lively, unscripted session in which analysts imagine the future they're charting from the present.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Building a Digital Future: The Metaverse

Organizations should consider cautiously investing in the Metaverse, or at the very least explore it in detail because their digital future may be molded by it. CIOs and IT leaders must consider the Metaverse as a key trend that will provide opportunities and drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the Metaverse will provide innovative digital product or service opportunities.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Cybersecurity Mesh Architecture 101

With many IT assets now outside traditional enterprise perimeters, IT leaders must rethink security. Enter the cybersecurity mesh architecture, a composable and scalable approach that fosters tighter integration between security controls by creating connections between them. This enables them to share information, intelligence and to act more like a collaborative team in protecting distributed assets.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Hybrid Work Doesn't Have to Be the Death of Your Culture

Hybrid models elicit a spectrum of emotional responses from people because it affects how they lead and do work. However regardless of where you fall on that spectrum, building your culture in this environment can be better than you think. Take advantage of this opportunity by designing culture hacks that enhance hybrid work.

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Digital Immunity: Taking Software Quality, Reliability and Resiliency to the Next Level

CIOs are looking for new practices for their development organizations to mitigate the risk to the business and deliver at a high level of business impact. The digital immunity concept provides a roadmap for creating reliable and resilient systems that exceed customer expectations. This talk covers:
• What is the vision for digital immunity?
• What are the key elements of digital immunity?

Tuesday, October 18, 2022 / 12:45 PM - 01:15 PM EDT

Insurance KPI Strategies That Help CIOs Improve Digital Performance

It’s one thing for insurance CEOs to set digital revenue goals. It’s another for insurance CIOs to know levers that can actually improve digital revenue performance. Join this session to learn KPI strategies that help leaders prioritize investments in digital capabilities to improve performance.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Kyndryl: Delivering best-in-class Digital Experiences to Accelerate Business Value

CIOs and their teams are increasingly pressured to deliver better digital moments but are limited by the complexity and architecture of the environments they support. Business leaders demand flexible bridges between the technology practices of the past and industry-leading digital business models. This session will give practical recommendations on delivering simplicity and modern solutions that yield improved business outcomes and dexterity.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Okta: Your Users Are Your Strongest Line of Defense

Users are a major access point for cyber attackers, with identity based attacks still being the leading cause of a breach. Organizations need to make sure their users are part of their cyber plan to build resiliency and reduce risk. We need to stop thinking of our users as the weakest link, and start seeing them as our strongest line of defense. We need to equip them with the tools and experiences they need so they can become our greatest assets

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

RingCentral: Driving a Connected Experience To Stay Ahead of the Competition

The coming together of UCaaS and CCaaS can not only improve agent happiness but, also create opportunities to improve customer experience & increase revenue. This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments, & explores how integrated UCaaS and CCaaS can help enterprises improve both CX and EX, while improving engagement & effectiveness.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Zoho: Transformative BI: Accelerating Innovation through Collaborative Analytics

Centralized BI is the key to DX. When DX is at the heart of your company's goals and culture, you enable teams to align their digital systems and tear down silos. Embedding BI/Analytics into all of your key systems helps your teams get contextual insights, identify new growth opportunities, and share them with the entire organization. Learn more about how custom solutions built around collaborative analytics help optimize your DX journey.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Lumen: Business Transformation Empowered by Edge Computing Solutions

The 4th Industrial Revolution creates amazing opportunities for business transformation. Low latency Edge Computing solutions are the key to empowering your business to take advantage of new applications and modernize your operations.
During this session, Lumen will discuss key use cases in Retail and Manufacturing that drive business transformation, and the technology solutions that support the delivery of business applications.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Cisco: Build Digital Business Muscle with a Cloud Model

In a predictably unpredictable world, IT leaders are being tasked with enabling their organization’s agility, resilience, and productivity wherever and whenever. But how can IT deliver when growing complexity makes traditional IT operations models unsustainable? The answer? By adopting a cloud-based operating model, that has traditionally been reserved for cloud providers. Learn how IT leaders can adopt this model today based on a converged platforms strategy that delivers the end-to-end automation and insights required for unified, simplified, and agile IT and user experiences.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Oomnitza: Automate Key Business Processes for IT

Today’s IT leaders face increased technology complexity - How do they manage their distributed, siloed technology portfolio to run a modern business? How to improve the efficiency & security of IT processes implemented through error-prone manual workflows across silos? And how to enhance productivity and user experience for a hybrid workforce while addressing digital transformation? Learn how Enterprise Technology Management (ETM) enables organizations to automate key business processes, to improve operational, security and financial efficiency while elevating user and customer experience.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Workday: Talking Tech Truths with The New York Times

Hear from New York Times CIO Cindy Taibi as she shares how her Enterprise Technology team embraces change and employs technology to allow their journalists, and all employees, to deliver their most creative and productive work. She’ll share lessons learned as they’ve identified technology that provides better ways of managing people and money for a local newspaper founded in 1851 which has grown to a global multimedia source of news, entertainment, and information for more than ten million subscribers.

Tuesday, October 18, 2022 / 01:30 PM - 02:00 PM EDT

Elastic: Is Using Data Your Organization’s Kryptonite Or Its Superpower?

Today’s IT leaders face immense pressure to mitigate security risks, ensure operational resilience, and keep pace with market demands. What many organizations fail to realize is that success depends upon an ability to continuously derive value from data in real time.

Is your organization struggling with exponential data growth?
Are point solutions truly adding value or just increasing complexity?
Has years of technical debt reduced your organization’s ability to be agile?

Join Matt to learn how to give your organization superpowers to solve business-critical challenges with data.

Tuesday, October 18, 2022 / 01:30 PM - 02:15 PM EDT

Education: The Implications of Gartner's Hype Cycle for K-12 Education

K-12 Education's current and near-future set of challenges desperately call for preparation now by introducing new innovations and thinking "outside the box". Gartner's Hype Cycle for K-12 Education, 2022 provides a map of how to explore where these innovations sit along the "hype" spectrum. This session, presented in collaboration with CoSN, will help you connect the hype cycle to challenges today.

Tuesday, October 18, 2022 / 01:30 PM - 02:15 PM EDT

ServiceNow Thought Leadership: The Digital CIO Agenda for the Digital Future

Digital business initiatives are a top priority for CEOs with digital revenue expected to grow exponentially in the next five years. Millions of apps will need to be built, and the majority will be built by non-IT citizen developers. Companies are increasing investments in employee experience to attract and retain critical talent. Every element of business strategy is driven by the digital strategy and speed of transformation is paramount. CDIOs need to own and drive strategies to create top line growth by optimizing customer experiences, build a talent advantage with great employee experiences, and improve profitability. Attend this session to learn how to harness hyperautomation, process mining, citizen development, and experience management in a cohesive strategy that drives competitive advantage.

Tuesday, October 18, 2022 / 01:30 PM - 04:30 PM EDT

Research Discussion: Business-led Architecture and Innovation: Channeling A Digitally-Savvy Workforce

Business leaders are increasingly making technology decisions with far-reaching implications, while business technologists are increasingly developing innovations. This session features research insights and best practices for CIOs and heads of EA and technology innovation. Join us to discuss how to help business leaders make architecturally sound decisions and foster a culture wherein anyone can innovate for the benefit of the enterprise.

Tuesday, October 18, 2022 / 02:15 PM - 02:35 PM EDT

KnowBe4: 3 Things Cybercriminals Are Teaching Us About Ransomware

Cybercriminals collect large amounts of data from organizations and occasionally provide insights on the features to implement to prevent a ransomware attack in the future. After reviewing various cybercriminal dark websites and internal documentation, there is a common thread that victim organizations are missing from their cybersecurity programs. In this session, we will present tips to reduce the risk of ransomware attacks and data loss for organizations.

Tuesday, October 18, 2022 / 02:15 PM - 02:35 PM EDT

Zoom: Zoom Contact Center Product Tour

Join Zoom for a walk-through tour of Zoom Contact Center, including the customer, agent, and contact center manager user experiences.

Tuesday, October 18, 2022 / 02:15 PM - 02:35 PM EDT

Palisade Compliance: Oracle Java Licensing - How To Avoid The Big Oracle Bill And Stay In Compliance

Oracle is deploying their longstanding strategy of license audits and aggressive sales tactics to generate Java revenue. Fail to understand how the Oracle Java sales and audit teams are tracking your usage of Java and you could end up paying too much for a license you don’t need. The good news is, Java is open source, and you have choices as long as you can keep Oracle under control. In this session we review how you can navigate Oracle’s complex web of contracts, licensing, and audit programs to successfully use Java without paying unexpected and unbudgeted penalties to Oracle.

Tuesday, October 18, 2022 / 02:15 PM - 02:35 PM EDT

AWS: Real-Life Experience of How to Start Building a Data Driven Organization

In 2020, Bridgestone started its data-driven transformation by establishing a new data and analytics department, headed by Jason Beyer. In this session, hear about experiences and lessons learned from building this new department in addition to how critical it is to define a business transformation strategy. Jason and Tom Godden from AWS share keys to success in how to act and move like a startup in an enterprise organization, how to rapidly build capabilities critical to a company transformation, and how to form alliances and transform ways of working while also establishing an inspiring culture to attract and retain top talent.

Tuesday, October 18, 2022 / 02:15 PM - 02:45 PM EDT

Fireside Chat with Guest Keynote Speaker Nicole Malachowski

Join us for a fireside chat with Guest Keynote Speaker and First Woman Thunderbird Pilot, Nicole Malachowski. During this session, Nicole will share stories and inspiration from her time as an officer, leader and fighter pilot.

Tuesday, October 18, 2022 / 02:15 PM - 02:45 PM EDT

Exclusive Book Signing with CIO Experience Lunch Speaker Erica Dhawan

Join us for an exclusive opportunity to meet Erica Dhawan and receive a complimentary signed copy of her book Digital Body Language: How to Build Trust and Connection, No Matter the Distance.
Please note that book quantities are limited and will be on a first come first served basis.

Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Emerging Technologies

CIOs must determine the impact of emerging technologies on their industries and organizations. This session identifies the emerging technologies on the horizon with transformational benefits and broadest cross-industry impact.

Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Blockchain and Web3 2022

Blockchain and Web3 will transform the internet as we know it and CIOs must determine the impact on their industries and organizations. This session identifies underlying blockchain and Web3 technologies as they traverse through the Hype Cycle. We identify the innovations that have the broadest impact and the most benefits. We also identify sample vendors for those innovations.

Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT

Hype Cycle for Sustainability, 2022

Environmental sustainability and ESG are becoming increasingly important as core pillars to the enterprise strategy. Technology will play a diverse but vital part in driving improved sustainability performance and reducing carbon emissions. The sustainability hype cycle profiles some of the key underlying technology and capabilities.

Tuesday, October 18, 2022 / 02:45 PM - 03:05 PM EDT

Magic Quadrant and Critical Capabilities for Enterprise Architecture Tools

We will provide an overview of Gartner's Magic Quadrant and Critical Capabilities for tools that support the enterprise architecture function.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Maverick* Research: Gartner Global Scenarios: A $170B Autonomous Business Just Entered Your Industry. Now What?

In the Gartner Global Scenarios program, we tackle a cross-industry, cross-regional futuristic topic every year. This year we examine what would happen if autonomous businesses have become the norm. What would that mean for your organization, and your role? What potential impacts could autonomous businesses have on your industry? What would be different scenarios on how autonomous businesses would even work? Time to sit back, reflect, and see how “what if…” thinking will help you get new ideas that will help your business today.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Healthcare and Life Sciences: For the Future - Experience is Everything

Healthcare and life sciences leaders must embrace ecosystem engagement - stemming from the brave new hybrid world - to differentiate or risk being disintermediated. This requires maniacal attention to the experience delivered to customers and employees and an adaptable approach to managing fluid ecosystem roles. To help their organizations thrive amid a culture of convenience and competition for talent, CIOs must make total experience a pillar of composable technology strategy.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Manufacturers: Now Is the Time for CIOs and IT Leaders to Lead the Factories of the Future Transformation

Factory of the Future offer an opportunity to leverage different emerging technologies like cloud computing, AI and edge to simultaneously minimize risk, increase competitiveness and innovate production processes and human interactions. This session will show how Factory of the Future can connect new ecosystem models for direct to consumer (DTC) and capacity orientations to become lights-out factories.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Signature Series: Flourishing in the Rejuvenated Work and Talent Landscape

The way we work and treat tech talent has gone back to its roots — human-centricity. Progressive CIOs must continuously renew ways of working and reinvigorate approaches to talent to match the pace of market change. This session will cover the latest trends and emerging leading practices.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Implementing a New Operating Model — Roadmaps, Tips, Tricks and Pitfalls

The majority of CIOs are looking to implement new I&T Operating models; however, doing so is both challenging and requires both patience and careful planning and execution. This session will provide a pragmatic overview of the best practice roadmaps for implementing a new I&T Operating Model — as well as tips, tricks and pitfalls.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

Pivot to Deep Digital Productivity in an Inflationary, Multipolar World

The global economy has shifted on its axis. Inflation and delocalization require CEOs to drop the cost floor, as the basis of competition. Retargeting digital weapons at productivity is the new way for executive leaders to win.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

The Future of AI

Thousands of models in companies. Commonplace conversational AI in consumers' lives. New technologies that promise better AI with less data that makes it more useful for smaller projects. Artificial intelligence is bursting into business applications, organizations' analytics strategies and consumers' expectations. Set your priorities so that you'll be in its scaled-up future.

Tuesday, October 18, 2022 / 02:45 PM - 03:15 PM EDT

How CIOs Can Play Offense Into a Downturn

Economic downturns represent considerable challenges for CIOs and IT functions. This session will lay out Gartner's playbook on how CIOs should proactively respond and prepare for periods of economic uncertainty, by managing three key components: spend management, digital investment and talent.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty

A follow-up from the Signature Series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Out in IT: CIOs and the LGBTQ+ Community

Inclusive leadership also means that leaders commit to ensuring all team members are treated equitably, feel a sense of belonging and value, and have the resources and support they need to achieve their full potential This roundtable will explore the experiences of LGBTQ+ identifying CIOs, IT leaders and employees and provide advice on how CIOs can act as supportive leaders and allies.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Ransomware is Changing — Are Midsize Enterprises Ready? (Exclusive to Midsize Enterprise Program)

Ransomware attacks have been morphing. Techniques used by the bad actors are changing. Bring your questions, and learn from those posed by your peers, to this interactive session as we explore tactics being used and how to best defend against the changing landscape.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey (Repeat)

Shifting consumer trends have many organizations on a “customer experience journey.” Customer experience (CX) leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you've addressed the impacts to technology organizations, traps to avoid and best practices for success.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: Improving Digital Dexterity in Financial Services Enterprises (Repeat)

The digital dexterity of enterprise leaders is critical to achieving successful digitalization and to accelerate digital business efforts. Is a lack of digital dexterity within your organization delaying your digital transformation? This lightly facilitated roundtable provides an opportunity for discussion with your peers on the successes and best practices to develop this critical competency.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Achieving Transformation and Modernization Success in Government

Many governments have expressed great ambition and expended considerable energy to transform or modernize. Yet for many, success has proven to be elusive. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss specific challenges and opportunities to chart a path forward.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Federal Government Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Education Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Insurance Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Roundtable: How Can We Minimize Change Fatigue Across Our Enterprise? (Exclusive to Midsize Enterprise Program)

Poorly planned and excessive technology change can have detrimental effects such as employee burnout and frustration. As such, what can CIOs do to mitigate the risk of employee fatigue? Share your experiences with your peers during this interactive roundtable discussion.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Ask the Expert: Presenting Cybersecurity to the Board of Directors (Repeat)

Presenting cybersecurity to board of directors is becoming a requisite part of IT leadership. Attendees in this session will be able to ask about best practices for articulating the cybersecurity posture of their organizations to the executive leaders.

Tuesday, October 18, 2022 / 02:45 PM - 03:30 PM EDT

Banking/Finance Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner’s T4 Methodology

This interactive clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T3: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will have access to ready-to-use worksheets of IBM-specific negotiation tips, tactics, and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals

Tuesday, October 18, 2022 / 02:45 PM - 03:45 PM EDT

Contract Negotiation Clinic: Oracle

CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

MSE CIO Workshop: Implementing an Integration First Strategy Using M365 (Exclusive to Midsize Enterprise Program)

Midsize Enterprises can use the existing MS365 digital workplace to lead their integration first strategy, reducing their dependency on custom solutions.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Tuesday, October 18, 2022 / 02:45 PM - 04:15 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists (Repeat)

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Tuesday, October 18, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Evolving Your Technology Leadership Role

This highly interactive, discussion-based session will bring together CIOs to explore evolving your technology leadership role. Accelerated digital investments has opened opportunities for CIOs to evolve and expand their role. We identify three archetypes for the future of the CIO role. Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

IBM: Innovating with Quantum: A Technology Roadmap Every CIO Should Watch

CIOs must manage two critical priorities, maintaining today’s digital infrastructure while also preparing for the future. This includes finding ways to take advantage of forthcoming technology developments to enhance competitiveness and enable innovation. Step-change developments in quantum computing are set to disrupt the business world and open up new paradigms of computing power. Hear how quantum will seamlessly integrate with classical computing and how to take advantage of early adoption at scale.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

8x8: The Cost of Doing Nothing: Can You Afford to Stick with Dated Communications Tools?

Amidst global economic turbulence, the cost of sticking with dated, inflexible communications tools is becoming clear.

Don’t wait to find out your cost of doing nothing. Learn how IT heroes have unlocked agility, value, and competitive advantage by moving to a modern cloud communications platform for every employee and customer experience.

Plus, leave with your own action plan to bring CX and EX together and be the technology hero.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

InterSystems: How Banco do Brasil Leverages Data Fabric to Create New Revenue Streams

Banco do Brasil, the largest financial institution in Latin America, relies on a smart data fabric to increase their business by offering credit services to people outside the traditional banking system.

Hear how BB Tecnologia e Serviços (BBTS), the bank’s technology and security arm, leverages InterSystems IRIS data platform to mitigate risk involved in open banking. In an efficient and scalable way, they’re now able to leverage a wider set of data and a complex digital ecosystem to extend their services safely and securely to a much larger audience, increasing revenue.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

NetApp: Accelerating Hybrid Cloud Modernization Within the Federal Space

Federal Systems Integrators are key enablers of Defense and Government Agency missions. As they work to realize their own cloud strategies they must ensure continuity, security and compliance are at the forefront of cloud modernization efforts. In this NetApp fireside chat, we’ll discuss how one of the largest Federal Systems Integrators is leveraging cloud and hybrid environments to transform how they manage, protect and secure their data. We’ll also discuss some of the unique advantages they are gaining to support the evolving operational needs of their mission including: Enterprise-grade Standards; Faster & Simpler Operations; Automation & Data Mobility; and Public & Private Cloud Flexibility.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

Cisco: IT Must Partner with CISOs for Business Resilience – But How?

The constant disruptions and upheavals of recent events are driving organizations to move from a reactionary posture into a more sustainable, agile, and secure approach. This requires a close partnership of the CISO and IT that aligns on risks, goals, priorities, and policies. Join this session to hear a transparent IT and CISO conversation about the lessons learned to protect Cisco’s 100,000+ workers against cyberattacks, mitigate risk, and reduce friction to empower organizations to securely accelerate business growth and prepare for future challenges.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

ThoughtSpot: How Capital One Brings Their Apps To Life With Embedded Live Analytics

When it comes to building stickier apps and products, there's no greater opportunity than embedded analytics. Join this session to understand why an interactive embedded analytics experience should be at the top of every product builder's priority list. Hear how Capital One is launching new embedded analytics use cases, growing analytics adoption, and fostering data literacy across every level.

Learn how to:

*Get your analytics product to market faster
*Maximize developer productivity
*Unlock new revenue streams
*Leverage your modern data stack

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

Avaya: Turn Every Moment with Customers into Momentum for Your Business

Every customer interaction provides a chance to improve your next interaction – turning these moments into business momentum. Most businesses consider these as only transactions to be managed. This creates long interrogations where information gained is used only once. This model must shift from transactional to transformational – growing beyond a checklist toward enabling dynamic experiences. In this session, you will learn that this shift must be holistic across the entire customer journey and how an innovative platform can provide the full picture of each customer interaction.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

Zscaler: New AI Innovations Are Transforming the Way You Can Reduce Risk & Simplify IT Operations

Everyday ransomware, data breaches, and careless user behavior put your data in harm's way. In this session you will learn how new AI powered innovations are ushering in a new phase of data protection. Providing universal data visibility, cybersecurity efficacy, and operational simplicity. Attend this session to see how this new phase of data protection can help you solve today’s most difficult IT and security challenges.

Tuesday, October 18, 2022 / 03:45 PM - 04:15 PM EDT

Automation Anywhere: Scale Automation Across the Enterprise

The economy, the continued labor shortage, and cost pressures. These are all reasons business leaders are quickly moving towards a view that developing a strategy and approach to adopting automation within organizations is now table stakes. The real question is, how do leaders quantify and articulate the ROI of these automation initiatives and scale across the organization? Join this session to hear from Automation Anywhere’s CIO, Sumit Johar, on how businesses can build and scale automation initiatives that can help accelerate growth.

Tuesday, October 18, 2022 / 03:45 PM - 04:30 PM EDT

Roundtable: Conversational AI: Adopting Disruptional Technology in a Non-Disruptive Way, moderated by Kore.ai

IT leaders are pressured to implement Conversational AI systems to improve customer experience and agent experience. The challenge for IT is to implement the new systems while preserving the current tech stack and minimizing disruptions. Integrating conversational AI technologies with your legacy voice platforms, CRM, ITSM, or HRM platforms is best when it interfaces cleanly with existing processes and data flows.
This roundtable covers how Kore’s team smoothly implements Conversational AI for our customers and we will answer your related questions.

Tuesday, October 18, 2022 / 03:45 PM - 04:30 PM EDT

CIO Boardroom: How To Set Your Distributed Data Teams Up For Success, moderated by data.world

The centralized data team is quickly becoming outdated in the enterprise. Buzzy terms like data fabric and data mesh fuel the conversation about distributed data management and governance. In this roundtable discussion, we'll talk about the evolving role of IT in empowering modern data teams.

Tuesday, October 18, 2022 / 03:45 PM - 04:30 PM EDT

CIO Boardroom: Trends in Modern Application Platforms, moderated by WSO2

The concept of the “composable enterprise” is gaining traction among technology providers and customers alike in the move toward modern applications for the benefits of speed, agility, scale, and rapid digitization. The discussion is “how far to go” in adopting the new integrated development and deployment platforms emerging from cloud providers and independent vendors to support the move, especially from the ROI point of view.

Tuesday, October 18, 2022 / 03:45 PM - 04:30 PM EDT

Roundtable: Make ML Projects Strategic and Deliver Better Business Value Outcomes, moderated by TigerGraph Inc

The consequence of trying to keep up with data is that your investments are increasing exponentially, but your results are only incremental. We’ll discuss best practices to leverage techniques like ML to deliver valuable outcomes for your business.

Tuesday, October 18, 2022 / 03:45 PM - 04:30 PM EDT

Google Thought Leadership: Security For All the Ways We Work

Anytime, anywhere productivity comes with more vulnerabilities, risks, and bad actors than ever before. And in many organizations, security hasn’t caught up to the change in working styles. Learn how technology is evolving to provide new levels of proactive protection that compliment today’s need for flexibility. It’s a look at where security is heading, and where every business should be.

Tuesday, October 18, 2022 / 04:30 PM - 04:50 PM EDT

Broadcom Software: The Key to Growth in 2025 - Focus on End-user Experience

IT is often focused on what they can do to help the business run smoothly. Today’s climate of hybrid work, security, and pace makes this difficult. When it comes to users the trade-off between security and performance is easy, but keeping an eye on experience is critical to growth. Join Tony Davis to learn how Broadcom Software brings end-user experience to IT teams in order to enable better visibility inside and out of your enterprise network.

Tuesday, October 18, 2022 / 04:30 PM - 04:50 PM EDT

Ardoq: Data-driven Strategy to Execution - From Nearly Aligned to Really Aligned

Changes in Enterprise IT are happening at lightning speed and initiatives are being set up to tackle all kinds of challenges. Ensuring the successful execution of your strategy is a two-part challenge: data complexity and people. Learn to leverage technology and a true understanding of how your people work to ensure real alignment, control, and measurability to achieve a higher likelihood of success.

Tuesday, October 18, 2022 / 04:30 PM - 04:50 PM EDT

OutSystems, Inc: From Legacy to Modern in 1 Month with High-Performance Low-Code

Join this session to learn how the IT team at Park Industries overcame challenges including labor shortages, cost controls, and complex business needs. The Park Industries IT team has modernized and consolidated 65+ legacy applications into ~26 apps on OutSystems, significantly reducing the ongoing overhead to manage and support these applications and accelerating innovation by up to 10X compared to what they could do before OutSystems.

Tuesday, October 18, 2022 / 04:30 PM - 04:50 PM EDT

ServiceNow: Reimagine Seamless, Always-On Tech Services to Fuel your Business with Tomorrow’s IT

Join us for an up-close look at how ServiceNow can bring you IT service & operations together. We call this Service Ops, which centers on automating & optimizing technology while supporting development teams using AI-based change policies & DevOps integrations.
We’ll show you how to deliver employee experiences & productivity on a single platform. Pave the way for your organization to grow confidently into the digital future with Service Ops.

Tuesday, October 18, 2022 / 04:30 PM - 04:50 PM EDT

InterSystems: Smart Data Fabric for Real-Time Visibility and Insights

"Learn how a modern smart data fabric architecture is being leveraged by firms in multiple industries to provide real-time, accurate, and secure access to information locked away in data and application silos to meet a wide range of use cases spanning decision support, data science, and digital transformation. In this session you will gain an understanding of this new architectural approach and learn how organizations are able to leverage more data from more sources, reduce latencies, and simplify architectures to increase revenue, improve customer experiences and unlock valuable insights. "

Tuesday, October 18, 2022 / 05:00 PM - 05:45 PM EDT

Guest Keynote: The Mach 2 Mindset: Decision-Making in a High-Speed Environment

One popular pilot saying is “speed is life,” because without enough speed, an airplane is nothing more than an expensive rock. In the business world, especially when technology is involved, speed can be just as crucial. The organization that moves the fastest often realizes the most success. Having flown a high-tech fighter aircraft that can reach speeds of up to twice the speed of sound, Nicole Malachowski offers principles that keep any organization functioning smoothly, efficiently, and at high speed, even when chaos and the unexpected occur.

Tuesday, October 18, 2022 / 05:45 PM - 06:45 PM EDT

IT Xpo Networking Reception

Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.

Tuesday, October 18, 2022 / 06:00 PM - 06:20 PM EDT

Schneider Electric Corp: Net Zero Operations: Addressing the Sustainability Action Gap in IT Infrastructure

The need for sustainable and resilient IT infrastructure is becoming more urgent. Yet, initial findings from research studies commissioned by Schneider Electric revealed a “sustainability action gap.” This represents the difference between goals & action plans preventing organizations from implementing comprehensive lifecycle sustainability programs. The session explores gaps & opportunities to reach net zero targets across the IT infrastructure.

Tuesday, October 18, 2022 / 06:00 PM - 06:20 PM EDT

LogicMonitor: Observability Without Silos – Delivering Clarity in Enterprise IT

IT is under more pressure to deliver innovative and resilient IT, while improving efficiency. Yet, IT services have never been more complex, creating "tool sprawl" and reduced visibility, leading to poor customer experience and service outages.

Please join us to learn how organizations use LogicMonitor’s approach to Unified Observability to bring clarity into enterprise IT and how to move from a collection of tools to unified observability.

Tuesday, October 18, 2022 / 06:00 PM - 06:20 PM EDT

Verizon: The Hidden Story Of The 2022 DBIR

Each year the Verizon Data Breach Investigations Report brings data-driven insights to the information security community. But with so much data sometimes it’s easy to miss the forest for the trees. Come hear about the key findings hidden in plain sight in the DBIR this year and how you can use them to build a better, data-driven security program!

Tuesday, October 18, 2022 / 06:00 PM - 06:20 PM EDT

Workday: Why Cloud Isn’t Enough: Changing Your Technology Strategy is Key

Are you worried that in your move to the cloud, that the time, effort and cost to achieve interoperability is higher than expected? And that you still won’t meet the needs of the business? You’re not alone. Many organizations are investing in core cloud technology platforms, yet not taking advantage of the native capabilities. During this live, digital whiteboard talk, you’ll learn how you can get more out of each of your strategic cloud technology platforms.

Tuesday, October 18, 2022 / 07:00 PM - 08:00 PM EDT

Exclusive Member Special Event

Exclusive Member Experience attendees are invited to join us for a bonus hour from 7:00-8:00 pm at Universal Studios Florida on Tuesday, October 18. During this exclusive bonus hour, you'll have unlimited access to incredible rides, attractions, and food!

Then, from 8:00-11:00pm the entire Universal Studios Florida Park opens up for our Special Event - full of entertainment, thrilling rides, and delicious food. This is a party you won't want to miss - and it's just for you!

Important Details: Pack casual clothes and sneakers. All attendees must be 21 years of age, wear their conference badge, and carry a form of photo ID at all times to access the theme park. You must arrive on a Gartner-provided shuttle and wear your conference badge to gain access to the theme park.

Transportation to the event: For this Exclusive Member bonus hour, access to Universal Studios Florida is only available via Gartner buses. Hop on one of our buses running from the main campus and all other Gartner hotels at 6:15pm.

Transportation from the event: When you're ready to head back, shuttle buses for the main campus (The Dolphin, The Swan, Yacht & Beach, and Boardwalk) can be found at Sound Stage 24 - right next to Music Plaza. Shuttles to all other Gartner hotels will depart from the bus depot. Shuttles will be running regularly starting from 9:30 pm with the last bus leaving at 11:30 pm following the conclusion of the event at 11:00 pm.

Wednesday, October 19, 2022 / 07:00 AM - 09:00 AM EDT

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Wednesday, October 19, 2022 / 07:00 AM - 05:15 PM EDT

Verizon Pavilion: The Network Meets the Moment

Discover Verizon’s latest innovations, insights, and tools that highlight how businesses transform and digitize their business or agency with 5G and Mobile Edge Compute. Whether it is an increased focus on lowering costs through operational improvements while exploring new business models or unlocking new revenue streams, we stand ready to help. Let's explore 5G Edge Crowd Analytics, Cashierless Checkout, Accelerated Access or the 5G Enabled CityScape to make your team the next success story.

Wednesday, October 19, 2022 / 07:00 AM - 05:45 PM EDT

Exclusive Member Lounge

This lounge is exclusively dedicated to members. Come use this space to unwind, get some work done and network with peers. Please note: This lounge is open to Gartner Executive Programs members, Gartner for CIO members, Gartner for Midsize Enterprise CIOs members, and Majestics prospects.

Wednesday, October 19, 2022 / 07:00 AM - 06:00 PM EDT

Gartner Zone

Discover Gartner’s latest innovations, insights, and tools in the Gartner Zone located in the Central Pavilion. The Gartner Zone is your on-site destination to participate in expertly guided demos and on-demand interactive experiences that help your organization make faster, smarter decisions to drive stronger performance.

Learn more about our suite of products that are tailored specifically to help solve the mission critical priorities of CIOs. Start by maximizing your network using Peer Insights, an exclusive community for enterprise leaders to come together for real, unbiased discussions on trending topics and technology. Our team will show you how to make new connections, read and write technology reviews, post questions and polls, and access exclusive conversations and insights.

Also, join a demo of our latest application, BuySmart, to see how we can help you confidently manage the complete technology purchasing life cycle — from discovering vendors, gathering requirements, building a vendor scorecard, and negotiating proposals — all backed by Gartner’s expert guidance and research.

Gartner Zone demos are available as walk up on a first come first served basis. You can also schedule a demo at the Gartner Zone Welcome Desk.

Wednesday, October 19, 2022 / 07:00 AM - 07:15 PM EDT

Registration and Information

Registration and Information hours for the day.

Wednesday, October 19, 2022 / 07:30 AM - 08:30 AM EDT

Midsize Enterprise Networking Breakfast: Budget Proofing During Economic Headwinds

With inflation and a talent crisis, executives are realizing that IT investment is the answer to driving productivity and bottom line results. However, economic headwinds have increased scrutiny on all spending. Join your peers to discuss strategies Midsize Enterprise (MSE) leaders are using to get their budgets approved in today's challenging environment.

Wednesday, October 19, 2022 / 07:30 AM - 08:30 AM EDT

Global Enterprise Executive Experience Breakfast: Communicating IT Value Amid Economic Headwinds

CIOs and IT Leaders are challenged by economic headwinds with the “triple squeeze” amidst inflation, talent and supply chain pressures. As a result, there is an increased focus on strategically optimizing IT costs while also using IT to enable and transform business results. Join your peers for a discussion on understanding and identifying common executive approaches to communicating the value of balancing IT costs with investment.

Wednesday, October 19, 2022 / 07:30 AM - 08:30 AM EDT

Together as One Networking Breakfast

Join delegates that share your interest in cultivating a Diverse, Equitable and Inclusive workplace. Take advantage of this opportunity to make new connections and/or continue conversations with colleagues.

Wednesday, October 19, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Creating an Incubator for Innovation & Talent Cultivation at AAA

Join us for an insightful look into The Auto Club Group’s framework for developing innovative solutions for members, employees and service providers.

Wednesday, October 19, 2022 / 08:00 AM - 05:30 PM EDT

Consulting Clinics

Wednesday, October 19, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Leadership in Changing Times

A highly decorated general and one of the most prominent combat commanders in American history, Gen. David H. Petraeus, USA (Ret.) dedicated his life to public service, ultimately leading the military campaigns in Iraq, Afghanistan, and the greater Middle East, and then serving as the director of the Central Intelligence Agency. Drawing on his 38-1/2 years in government, his academic endeavors, and his current role as a Partner in the global investment firm KKR and Chairman of the KKR Global Institute, General Petraeus will explore the current tensions of the global economy, geopolitics, the US economy, the US-China relationship, supply chain disruptions, as well as business and consumer behavior. Assessing the challenges during this unprecedented time, General Petraeus will share understanding of the world today and a look at the future that lies ahead.

Wednesday, October 19, 2022 / 09:00 AM - 05:15 PM EDT

IBM Experience

Embark on your conference journey with IBM! Immerse yourself in how CIOs are using technology and deep industry expertise to lead in our changing world.

Wednesday, October 19, 2022 / 09:45 AM - 05:15 PM EDT

Cisco's Bridge Lounge

Details Coming Soon!

Wednesday, October 19, 2022 / 09:45 AM - 05:15 PM EDT

Okta: Plinko Activation

Details Coming Soon!

Wednesday, October 19, 2022 / 09:45 AM - 07:15 PM EDT

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action. And don’t miss the all-new Future Directions Stage, a curated area for thought-provoking insights and expert guidance on the future direction of technology.

Wednesday, October 19, 2022 / 10:00 AM - 10:20 AM EDT

Apptio, Inc.: Navigating Changing Markets with a Digital Focus 

Some organizations seem to thrive in challenging economic conditions while others just get by. What is their secret? Oftentimes it involves making hard, but well-informed decisions about what to invest in, what to stop doing, and being nimble enough to react quickly to changing markets. This session will show you how to transition to a product-oriented decision-making process where the business value of different technology , bring together disjointed data from around the company to make informed decisions and improve outcomes, and give product owners visibility into their operating costs.

Wednesday, October 19, 2022 / 10:00 AM - 10:20 AM EDT

Lakeside Software: How Technology Leaders Can Use Metrics to Improve Digital Experiences

In today’s hybrid working model, more than ever employees depend on technology to get their work done. Unfortunately, current tools have not been built for the modern working environment. This session will address why such digital friction is occurring and potential solutions for addressing this challenge.

Join this session to learn:
-The impact of digital employee experience on organizational productivity, downtime, and turnover
-How IT leaders can better observe and measure digital employee experience
-How your team can proactively act and prevent problems in the first place

Wednesday, October 19, 2022 / 10:00 AM - 10:20 AM EDT

ValueBlue: Collaboration between Strategy and Execution MUST be Data-driven

How do you create truly data-driven strategy and achieve agile solution delivery? Often, strategy hides in PowerPoints, Excels, or Word documents — making it very difficult to evaluate or design in a data-driven way. Is your organization dropping the ball on value-creation opportunities because of this? Portfolio Architecture demands planning, prioritization, design and evaluation that simply cannot happen in a silo. This session will showcase how to take a Business Model and Value Chain driven approach to ensure the continuous delivery of transformation projects.

Wednesday, October 19, 2022 / 10:00 AM - 10:20 AM EDT

Scaled Agile: How Petrobras Accelerates Enterprise-wide Innovation with SAFe.

Petrobras is one of the world's largest producers of oil and gas; a Brazilian company ranked 128 in the Global 500 with nearly $38B in revenue.
In this interview with Vinicius Pabon, the Chief Digital Officer of Petrobras, we will discuss how the company has built innovation into the flow of business. We will explore how they have invested in digital transformation in a "hard technology" oil and gas company. Using SAFe as a common language, they have driven innovation in business lines from Refining to Downstream Logistics.

Wednesday, October 19, 2022 / 10:00 AM - 10:30 AM EDT

Fireside Chat with Guest Keynote Speaker General David H. Petraeus

Join us for a fireside chat with Guest Keynote Speaker General David H. Petraeus. During this session, we’ll dive deeper into the ideas and concepts addressed in his keynote focused on leadership in changing times.

Wednesday, October 19, 2022 / 10:30 AM - 10:50 AM EDT

Hype Cycle for Higher Education, 2022

Students and faculty in higher education now rely on sustained digital acceleration for a successful hybrid engagement experience. Higher education CIOs must maintain this digital momentum. This session will review the Hype Cycle for Higher Education 2022 including deeper exploration of several key innovation profiles. Attendees will understand how to determine the best technologies to invest in that will support their institution's hybrid campus goals.

Wednesday, October 19, 2022 / 10:30 AM - 10:50 AM EDT

Magic Quadrant for Strategic Portfolio Management

Strategic portfolio management technology helps strategic portfolio leaders ensure enterprisewide strategy-to-execution alignment and adaptation. This session will focus on the dynamics of this emerging market and the software vendors that support the progression of digital pursuits, amid a dynamic business environment.

Wednesday, October 19, 2022 / 10:30 AM - 10:50 AM EDT

Prediction Playground for a Cloud Scenario From Top Predictions

Analysts speaking for cloud-relevant predictions, framed for the first time this week, describe the scenario that emerges if they all come true. Don't miss this lively, unscripted session in which analysts imagine the future they're charting from the present.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Seven Disruptions You Might Not See Coming: 2022-2027

Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

The Future of Data and Analytics: Reengineering the Decision 2025

Data and Analytics keep expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual, and more continuous, and this complexity needs to be mastered. How can you make decision-making a competitive differentiator?

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

How to Get Onto a Board of Directors

Many CIOs share the ambition of joining a board of directors, but find the process for doing so unclear and sometimes mysterious. This session details best practices, and steps CIOs can take to join their first board. Topics such as how to best package your skills and value add to a board, get your name out, and decide whether or not an offer is the right one for you will all be covered.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Democratized Digital Delivery: Fusion Teams and Product Management Explained

CEOs want more technology delivery to happen directly in business areas, and are investing more in technology talent in those areas. Join this session to understand the elements of democratized digital delivery, how it fits within product management approaches to delivery, how teams are organized as fusion teams, and the critical role the IT function must play in transitioning to this model.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Leverage the Top Trends That Will Impact Your Infrastructure and Operations

IT leaders have little time, skills and budget to track emerging trends and the full impact of those trends on infrastructure and operations. IT leaders should use the research in this presentation to identify which of the top trends are most likely to impact their infrastructure and operations and implement effective tactics to respond. Trends to be covered include just-in-time infrastructure, management confluence, and career ladders to career lattices.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Treat Cybersecurity as a Business Decision

Boards have no idea how to govern cyber as a business issue. Cybersecurity is now the No. 1 spend item on the technology investment list. Cybersecurity investment is broken because no one can explain the business value of a security control, so we can't have an adult conversation about business investment in security.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Getting Pay Right: Overcome the Challenge of IT Compensation Hikes in 2022 and Beyond

Compensation is the No. 1 EVP attribute for IT talent attraction and attrition. The hypercompetitive job market is driving massive increases in IT compensation. While the duration of this talent crisis remains unpredictable, the continuously rising labor costs can significantly stifle business growth. CIOs must establish an IT compensation strategy that is cost effective, flexible and adaptive as the business needs and market conditions continue to evolve in 2022 and beyond.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Signature Series: CEO Concerns 2022-23 -- Implications and Actions for CIOs

Now in its second decade, Gartner’s global CEO survey uncovers business leader priority changes that will redirect the use of technology in the business. Momentous events are reshaping the business world; this session will explain some of the domino consequences for CIOs.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

The CIO Guide to Sustainable IT and ESG

Sustainability and ESG are now a central strategic pillar for many enterprises. The CIO and IT organization have an important role to play in support of the enterprise achieving its sustainability and ESG goals. This session is intended as a primer for any CIO and IT leader looking to get started in developing its Sustainable IT strategy and program - everything you ever wanted to know about sustainable IT, but were afraid to ask.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Use Total Experience to Drive Resilient Application Innovation for Customers and Employees

CIOs must help the business compete based on great customer experience and employee experience. However, CX and EX initiatives are typically silos. Learn how to use the total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

Digital Stall Points: What Midsize Enterprises Don’t Talk About

Midsize enterprises recognize the importance of digital initiatives. However, the majority will encounter stall points along the way. Many of these stalls trace directly back to unique challenges faced by midsize enterprises in building their digital vision and planning. This session highlights where midsize enterprises’ digital efforts most frequently stall and summarizes innovative approaches to overcome these stalls.

Wednesday, October 19, 2022 / 10:30 AM - 11:00 AM EDT

CIO Panel: Overcoming Diversity Challenges — Getting to CIO and Beyond

Diversity challenges come in many forms. Issues of race, color, creed, sex and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges such as building a diverse culture and teams and diverse business and IT skill sets. How to prioritize and act on all these challenges and more will be the determining factor of success. This panel of CIOs will provide their views on these challenges and much more.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Will Total Experience Impact the Future of Manufacturing?

Bring your questions to this interactive session where we'll focus on how to implement the right Total Experience strategies for your customers and employees in manufacturing. TX is a top strategic tech trend that focuses on creating a shared superior experience for employees and customers with more intuitive technologies and multiple touch points.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Flourishing in the Rejuvenated Work and Talent Landscape

Join us for an opportunity to engage more deeply in the themes and concepts presented in the Signature Series session: “Flourishing in the Rejuvenated Work and Talent Landscape.”

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

CIO Experience Roundtable: Stop Talking About Your Operating Model and Start Living It (Repeat)

Many organizations are attempting to make or evaluate changes to their operating model with varying levels of success and acceptance. Join this lightly facilitated interactive discussion on implementing operating models. Come prepared to share lessons learned and pathways to success in making operating model changes in your organization.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Critical Traits for Energy-Sector Technology Leaders

Successful technology leaders in the energy sector must focus on strategic intent, delivering value, and leveraging technology and information assets in an environment of economic uncertainty, global retraction and talent shortages. Join your peers in this lightly facilitated session to discuss qualities and skills you see as essential and what you have seen as imperative to pivot successfully.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Realizing the AI-Powered Future in Life Sciences

From multiomics to workflow automation to identifying off-label drug use cases to improving data collection and analysis in clinical research, a wide variety of AI technologies permeate every facet of the life sciences’ future. Join this lightly facilitated discussion around the art of the possible, the lessons learned and the challenges encountered by you and your peers.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Do I Use Business Architecture to Close the Strategy-to-Execution Gap?

Many organizations are transforming their business models to create new sources of revenue, service and experience for customers. Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how to use business architecture to provide the insight and analysis to plan and prioritize strategic IT investments, and close the strategy to execution gap.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Banking/Finance Peer Meetup: How Are You Developing Talent?

All IT leaders must focus on maximizing talent. Join this Peer Meetup to share bright spots and challenges in identifying and developing the future leaders in your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Retail Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Insurance Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Zero Trust, ZTA, ZTNA and Acronym Soup (Repeat)

In this session, you can ask the expert anything you wish to know about zero trust strategy, zero trust architecture (ZTA) and zero trust network access (ZTNA). Do you have the right zero trust roadmap, strategy and architecture? Do you have the right vendors and processes in place to operationalize zero trust?

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Executive Insights Q&A: Transform Your Culture to Transform Your Impact

As technology continues to advance, it’s disrupting business processes, products, services, and operating models. As such, every IT organization is being challenged to take on a bigger role. Join this interactive session and hear from Anu Khare, SVP and CIO of Oshkosh Corporation, on how each CIO can make a transformative impact in their organization by doubling-down on culture. In just a three-year period, Oshkosh Corporation’s IT organization has transformed from a traditional back-office function supporting the business to a Digital Technology Business that is on the front-end strategically helping to transform the business. A diligent focus on culture led to a new way of IT operations that has driven breakthrough impact for the organization, including launching new digital capabilities that have automated over 100,000 hours of manual work and enabled significant bottom-line financial impact for the company.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: CIO and Technology Executive Agenda for 2023 (Repeat)

Bring your questions, and learn from those posed by your peers, to this follow-up discussion regarding the signature series presentation “CIO and Technology Executive Agenda for 2023."

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: The State of Edge Computing

Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss the growing edge computing trend, drivers, challenges, use cases, vendors, technologies, and the future.

Wednesday, October 19, 2022 / 10:30 AM - 11:15 AM EDT

Healthcare Peer Meetup: Under Pressure − How Are You Maintaining Your Well Being?

As leaders, we need to be aware and on the lookout for common signs of burnout – for ourselves and our teams. Join this Meetup to discuss how you’re maintaining your wellbeing. Share your tips for minimizing stress and keeping yourself, and your teams, balanced and productive. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you

Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft (Repeat)

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Wednesday, October 19, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Workday

Workday’s market position and go-to-market strategy leave many negotiators struggling to negotiate effective SaaS agreements with Workday. In this interactive clinic we will review key terms to negotiate with Workday and supply you with checklists and strategies to assist you in achieving an optimal deal with Workday.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: Are Your Values Aligned With Your Career?

This workshop focuses on identifying the importance of knowing and living one’s values. Join in this highly interactive session to focus on your respective values and develop a roadmap to successfully adopt and live within the realms of our value system.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

MSE CIO Workshop: Building Your Digital Strategy (Exclusive to Midsize Enterprise Program)

Learn how to craft a digital story for your midsize enterprise. Review four most common templates to get started on a digital strategy and support your vision with digital execution details like key stakeholders, risks, competitive threats and KPIs. This is an interactive session and will feature facilitated discussions and group exercises on

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation (Repeat)

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a Culture of Performance.

Wednesday, October 19, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Total experience holistically encompasses multiexperience, user experience, customer experience, and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Brasil IT+: Stefanini: How Digital Transformation in HR Management Enables Winning Employee Experience

Collaborating with Stefanini, Toyota has taken steps to enact an HR Management strategy through a digital framework— enhancing communication, integrating collaboration tools, to improving employee satisfaction and more. In this session, we will define best practices for digital transformation efforts and provide a brief business overview of the work Toyota and Stefanini have taken to create a winning employee experience.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Broadcom Software: Building an Infrastructure of Innovation and Resilience with Value Stream Management

Value streams and VSM – with their power to enable both data and decisions to flow seamlessly through the enterprise – have emerged as key weapons in the fight to beat disruption through innovation and resilience. In this session, Laureen Knudsen, CTO at Broadcom Software will be joined by Barbara O’Connor, Director, Enterprise Agile Office at Unum to share key insights into how they have implemented VSM to not only optimize efficiency, but also grow revenue, accelerate innovation, and improve resilience.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

MetTel: Converging Network & Security for Government Agencies & Commercial Enterprises

The market forces that led to the ongoing convergence of network and security: increase in demand for bandwidth, real-time transactions; increasing security breaches; pandemic-accelerating hybrid workforce trend. SD-WAN answers the call for: mobility, Internet and cloud application access; support for mobile/hybrid workforce and shift from perimeter security to app/user- security. Businesses who benefit: distributed branch offices needing high bandwidth, secure voice, data to far-flung locations and remote/hybrid workers. What’s next – SASE, POTS Transformation, MDaaS.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Zoom: Engage Employees and Customers with a Modern Communications Platform

With much of the workforce still remote or hybrid, employee engagement is more important than ever. From new employee onboarding to talent retention with virtual or hybrid events, learn how your evolving work strategy can span departments and use cases with tools like Zoom Events, Workspace Reservation, Zoom for Home, and others. No longer just a tool for meetings, Zoom is leading innovation, insights, and solutions for this new era of work.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

IBM: Faster, Smarter and Better: Putting AI to Work with Automation

Between skills shortages, tightening budgets, and a looming recession, companies need to do more with less. At the same time, digitization is leading to an increasing accumulation of data which needs to be refined from a raw resource into a productive asset. To tackle all of this, CIOs need to equip their companies with integrated, enterprise-level AI that can work with data wherever it resides, distill it into insights, and leverage it to automate business and IT workflows. Learn how CIOs are driving quality, consistency, and efficiency across the enterprise with intelligent automation.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

8x8: Fireside Chat: An Enterprise Transformation Story with Cloud Communications

Meet the IT and business leaders leading the way to better customer and employee experience, all while driving value and agility. Cloud communications leader 8x8 will be joined by a customer to share a transformation story powered by 8x8 XCaaS™, bringing together contact center, voice, video, chat, and SMS. Learn how they went from fragmented tools to a modern platform, all while saving money and delivering great experiences for everyone.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Slack: Maximizing Your Existing Tech Stack with Slack & Salesforce

Learn about how to boost the value of your tech stack investments with Slack in tandem with co-existing solutions like Salesforce and Microsoft. Plus, hear best practices from customers like IBM and how to start your Slack journey.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

OneTrust: Where’s the Data? Find Your Biggest Governance, Security & Privacy Risks​

Over the last decade, data has become the driving force behind business. Something as simple as knowing what data you have, and where that data lives within your organization, can be your biggest risk. As stricter data laws are enacted across the globe and consumers exercise new privacy rights over their data, it’s more crucial than ever to find the best ways to find, manage, query, and action data. In this session, we’ll discuss the drivers behind discovery, share real case studies of how companies are managing data challenges, and outline tips on how data discovery can help with compliance.​

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Cisco: Not Just IT, A Business Outcomes Powerhouse

Cisco’s IT packages go beyond just providing the services necessary to keep firms up and running. We’re now a one-two punch of critical IT infrastructure AND value-added business relevance. Join Cisco GES Sales SVP Cliff Thomas and Global Industries VP Wes Sylvester as they identify real world solutions based around strategic partner business outcomes that have delivered massive ROI for cross industry customers.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

T-Mobile for Business: Unlocking the Full Value of Your Technology with Connectivity

Emerging and existing technologies, such as IoT, AI/ML, AR/VR, are being added to enterprise networks quickly, along with existing applications and solutions. While current connectivity solutions can support some deployments, organizations are hitting their limits and require mobile connectivity solutions with much higher bandwidth, lower latency, and greater reliability and control. Learn how advanced connectivity solutions allow you to gain the value of your technology deployments.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Automation Anywhere: Transforming the Employee Experience

Have you heard about the talent shortage?
Whether you're a business or technical leader, finding skilled employees has become another full-time job. Unfortunately, the talent shortage is here to stay, but fortunately, Automation Anywhere helps businesses create and manage intelligent automation that can help teams increase productivity while providing a better work experience. Join and learn how you can use intelligent automation to make the lives of your teams happier and more fulfilling while driving business growth.

Wednesday, October 19, 2022 / 11:30 AM - 12:00 PM EDT

Software AG: Michael Kors Delivers a Jet Set Retail Experience with Modern, API-First Integration

Experience is part of what you pay for when you buy a Michael Kors handbag. Whether on Rodeo Drive or Instagram Live, that luxury experience relies on information that passes from the brand’s responsible network of suppliers, to its inventory management system, to its happy customers. Learn about the tailored approach that the Michael Kors team takes to handling fulfillment and supplier challenges with application integration, how they prepared for a dreamy cloud migration and how APIs and microservices are taking this luxury experience to the next level.

Wednesday, October 19, 2022 / 11:30 AM - 12:15 PM EDT

Rimini Street Thought Leadership: Transformation During Disruption: A Smart Path

Economic uncertainty and geo-political turbulence can paralyze organizations during the very time they need to invest in innovative IT. These same organizations often find that vendor-driven product roadmaps can stifle rather than aid growth. Learn how savvy leaders are successfully adjusting their business and IT priorities, reinvesting budgets to drive growth, and taking a smart path to business transformation during times of great disruption.

Wednesday, October 19, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Automation-Fueled Transformation, moderated by UiPath

Join fellow IT leaders to discuss the rapid evolution of RPA, AI, Process Mining, and Low-Code development. The roundtable will discuss how automation is shifting from tactical to transformational and why CIOs are now assuming the automation leader pole position. Learn more about the emergence of chief automation officers, how automation is shifting from tactical to transformational, and best practices to rapidly scale automation programs.

Wednesday, October 19, 2022 / 11:30 AM - 12:15 PM EDT

CIO Roundtable: Become Unstoppable Against Ransomware moderated by Rubrik

Infrastructure security is an important part of protecting your business, but it’s not enough. Despite massive investments in perimeter and cloud security tools, cybercriminals are still getting through to the data and threatening to take down entire businesses. Join us as we discuss the current threat landscape and explore the capabilities that are needed to secure your data, monitor data risk, and quickly recover your data wherever it lives.

Wednesday, October 19, 2022 / 11:30 AM - 12:15 PM EDT

CIO Boardroom: The Future of Work is Cloud Content Management, moderated by Box

Today, IT leaders struggle to find the balance between the needs of the business - make processes faster, more efficient, more secure - macroeconomic pressures to cut operational costs, and staying ahead of the competition with a connected technology ecosystem. It doesn’t have to be this hard. Box can make strategizing for the future of work easy with simple, secure, cloud content management.

Wednesday, October 19, 2022 / 11:30 AM - 12:15 PM EDT

Roundtable: Reduce Business Impacts using AIOps, Service Intelligence and Automation, moderated by Everbridge

As technology grows more complex, companies deploy hybrid & multi cloud solutions requiring added observability to support fast, consistent issue resolution. IT teams must be able to identify issues, assign resources, and restore business services rapidly & efficiently to reduce business impacts.
Takeaways:
Build a better customer experience through automation
Automate isolation of issues & the response process
Protect company revenue & assets

Wednesday, October 19, 2022 / 11:45 AM - 02:15 PM EDT

Grab Lunch at a Meal Pavilion or on IT Xpo

Head to the Meal Pavilions or visit the IT Xpo Cafes for a bite to eat! After lunch, join us on IT Xpo for our Dessert Reception to engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.

Wednesday, October 19, 2022 / 12:15 PM - 12:35 PM EDT

Hyperproof: Risk Mitigations - How to Effectively Track and Report

Risk is a top priority for business leaders today, but it can be challenging to showcase measurable progress towards risk mitigation in a way leaders can understand. This session will focus on actionable examples of how to communicate risk as risk scenarios to ensure the board/senior management understands the impact, a framework for risk mitigation initiatives, and how to provide ongoing reporting of progress towards mitigating those risks.

Wednesday, October 19, 2022 / 12:15 PM - 12:35 PM EDT

Catchpoint: Resilience is Key: Customers and Employees Demand Exceptional Experiences

Our patience with a poor-performing application, website, or e-commerce site has become very short. When your customer's digital experience suffers, even if you have little control over the reasons, your business suffers financially and reputationally. Additionally, when we consider employees churning due to poor digital workplace experiences, the overall cost increases dramatically. The key to all these digital experiences is the resilience of the internet. By leveraging end-user observability, your organization could have the visibility required to ensure a resilient internet.

Wednesday, October 19, 2022 / 12:15 PM - 12:35 PM EDT

TigerGraph: Today's Enterprises Require Better, Faster Insights. Graph and ML are Secret Weapons.

You’re under relentless pressure to get better insights into customer behaviors, predict changes in the market, and forecast what’s next for your business. This problem isn't size, it's the shape of data. With graph and ML technology, you can break through the technical constraints to forecast behavior and prescribe action in new ways that lead to better decisions for your business. You'll hear real-world use cases from a data expert using graphs and ML to unlock hidden value in enterprise data.

Wednesday, October 19, 2022 / 12:15 PM - 12:35 PM EDT

Digibee: Turning Integrations into a Strategic Differentiator

Building data-rich experiences and applications are critical to the success of every business in a digitally connected world. However, most businesses struggle managing the full lifecycle of integrations at scale. During this session, hear insights from the “2022 State of Enterprise Integrations” to empower your integration strategy of your people, processes and technology through a common goal: business success.

Wednesday, October 19, 2022 / 12:30 PM - 01:45 PM EDT

CIO Experience Lunch: Creativity for Breakfast – Breeding a Creative Culture

Peter Drucker’s famous quote “Culture eats strategy for breakfast” has never been more true – and needed – than today. Finding innovative ways to be nimble and creative in the midst of one of the most turbulent periods in modern history, (social unrest, political strife, a pandemic) will not only inform which companies will survive, but those that will thrive. The creative revolution has been democratized. The leaders' role to mine and nurture creativity within their organizations have never been more critical than today. In this talk, Mick will teach executive leaders the way of the “hacker-maker” and the gift of positive failure. Mick will empower leaders' resourcefulness and remind them that the business landscape has never been more primed for breakthrough innovations… and quite possibly with the help of some zip ties and duct tape.

Wednesday, October 19, 2022 / 12:40 PM - 01:00 PM EDT

Hype Cycle for Digital Life and P&C Insurance

Digital acceleration in insurance has been uneven, with some technologies advancing due to unprecedented STEEP factors, and others with longer or more expensive paths to ROI being held back. Session attendees will better understand these trends to prioritize their future IT investments.

Wednesday, October 19, 2022 / 12:40 PM - 01:00 PM EDT

Gartner Futures Lab: Stories From the Future

Stories are a powerful means of communication. When done well, they heighten engagement, assist with recall and distill complexity to its essence. Effective leaders use stories as a shortcut to audience understanding — a necessary step before taking action. Come learn about the specific case studies of how Gartner is experimenting with telling stories to achieve precisely these things and speak to some of the authors.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Creating a Future of Work Strategy

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how you can take a leadership role in creating a unified future of work strategy at your organization.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Measuring the Success of I&O Automation Initiatives

I&O leaders increasingly rely on automation to help them achieve greater speed, quality and efficiency, but struggle to connect automation activities with business value creation. This presentation helps I&O leaders measure the success of their automation initiatives and tell a clear value story to stakeholders, peers and practitioners.

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Architecting Your Customer Technology Platform

What is a customer technology platform? What customer problems does it address and help to solve. Why do you need to using enterprise architectural approaches to create one?

Wednesday, October 19, 2022 / 12:45 PM - 01:15 PM EDT

Top API Governance Challenges CIOs Must Overcome to Drive Innovation

APIs are changing the way we build and experience products and services. APIs are an essential ingredient of a successful digital business strategy. Whether it is to connect systems, build modular and composable software architectures, or create new products, APIs are indispensable. Due to hybrid/multicloud environments, distributed teams consuming and developing APIs, and presence of multiple API management solutions, API governance has become a bottleneck in unlocking the true value of APIs.

Wednesday, October 19, 2022 / 01:25 PM - 01:45 PM EDT

ActionIQ: The Modern Composable CX Stack

In today’s privacy-conscious world, it’s critical for IT to have ownership and control of sensitive customer data, but business stakeholders are in dogged pursuit of insights that can drive better customer understanding and more effective campaigns. Hear how Northwestern Mutual is leveraging ActionIQ’s CX Hub to bring together business and technical teams around existing data and architecture investments while driving powerful CX initiatives.

Wednesday, October 19, 2022 / 01:25 PM - 01:45 PM EDT

Kore.ai: Conversational AI: Adopting Disruptional Technology in a Non-Disruptive Way

Integrating conversational AI technologies with legacy voice, ITSM, or HRM platforms is challenging but it won’t disrupt your IT operations. Kore solutions can augment existing systems smoothly and later replace 5-6 different platforms that you support now.

Kore has a successful process that helps our customers leverage our solutions to solve an internal challenge, and then use the skills gained with the internal problem to tackle CX use cases using the same common platform.

Come hear how Kore.ai charted an easier course for dozens of enterprises to modernize in a non-disruptive way.

Wednesday, October 19, 2022 / 01:25 PM - 01:45 PM EDT

OpsRamp: Rethink How to Monitor, Automate and Optimize IT Environments and Operations

Technology leaders are embracing IT modernization to lower technical debt, improve efficiency, drive faster time-to-market and accelerate digital transformation initiatives. IT leaders must rethink how they monitor, automate, and optimize IT environments and operations. And this requires reimagining their monitoring, event management and automation tools stack.

Learn how your organization can modernize and streamline IT operations and service delivery by delivering comprehensive capabilities for AI-driven event and incident management, workflow automation and hybrid observability.

Wednesday, October 19, 2022 / 01:25 PM - 01:45 PM EDT

NetApp: IT Cloud Transformation Journey

Like other IT organizations that were not born in the cloud, NetApp IT is undergoing a digital transformation. We are embracing the cloud and - as the company’s first customer - NetApp IT is in the position to showcase how NetApp technology is helping further our own cloud journey.

This includes Cloud One, our hybrid cloud deployment platform and our approach to cost containment. The creates a more agile company – products are released 75% faster and time to market has been improved by up to 12x. Digital transformations are never complete, but our progress has been impactful to the enterprise.

Wednesday, October 19, 2022 / 01:50 PM - 02:10 PM EDT

Prezi: How the Fortune 1000 are Boosting Engagement in Hybrid Meetings

IT leaders play a major role in the delivery of hybrid meeting experiences that blend effectiveness, equity, and engagement. But with 250% more meetings and ever-increasing meeting fatigue, it feels like an uphill battle. See how Fortune 1000 companies are solving this challenge by using Prezi Video to deliver better meetings that improve engagement, inclusivity, and collaboration. Prezi Video works with Microsoft Teams, Zoom, Webex, and more.

Wednesday, October 19, 2022 / 01:50 PM - 02:10 PM EDT

T-Mobile for Business: Five Steps to Successful Technology Adoption

Portfolio Marketing Lead, 5G Advanced Network Solutions.
Digital transformation isn’t just about technology, it also includes process and people changes. Unfortunately, new technologies and the accompanying process changes are rarely viewed positively – even when it is beneficial to those who will be using them. Learn how to reduce resistance, improve communication, and address the challenges inherent in major change.

Wednesday, October 19, 2022 / 01:50 PM - 02:10 PM EDT

CloudBlue: Bundling Complex Hybrid Cloud Solutions: Simplifying the Journey to Recurring Revenue

The IaaS market is growing and evolving very fast. It is estimated to achieve a CAGR of 23.2% between 2020 and 2027. The opportunity is huge but so is the potential complexity, overheads, and scarcity of skills to build and deploy complex IaaS solutions. Businesses need to transform not just the way they design and package offerings for their customers, but in mindsets across the business, from leadership to sales and IT. This session is essential whether you are starting out on the journey or looking at ways to refine your strategy.

Wednesday, October 19, 2022 / 01:50 PM - 02:10 PM EDT

Palantir: Wielding Palantir Foundry’s Ontology for Real-World Outcomes

In this live demo, Palantir Technical Lead Danny Lutkus will showcase Foundry’s powerful ontology. As he walks through a real-world use case, audiences will learn how to build a truly effective Digital Twin within Foundry and how to wield it to build operational workflows and applications.

Wednesday, October 19, 2022 / 02:00 PM - 02:30 PM EDT

Exclusive Book Signing with CIO Experience Lunch Speaker Mick Ebeling

Join us for an exclusive opportunity to meet Mick Ebeling and receive a complimentary signed copy of his book Not Impossible: The Art and Joy of Doing What Couldn't Be Done.
Please note that book quantities are limited and will be on a first come first served basis.

Wednesday, October 19, 2022 / 02:15 PM - 02:35 PM EDT

Magic Quadrant for Enterprise Agile Planning Tools

As the agile digital business becomes an increasing reality, many leaders are looking for one tool to rule them all. They want a single view into strategy, funding, software delivery and value realization. See how the 18 vendors in the Enterprise Agile Planning Tools market are pulling this information together, to give leaders new insights into their customer value delivery.

Wednesday, October 19, 2022 / 02:15 PM - 02:35 PM EDT

Gartner Futures Lab: Global Scenarios, a Fireside Chat

Come join us for a fireside chat with the leaders of the Gartner Global Scenarios initiatives. This session will allow the attendees to ask questions, learn the process and provide feedback.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

CIOs' Top Leadership Actions to Accelerate Digital Business

The value and related use of technology is expanding across the enterprise demanding a more democratized approach to technology leadership. CIOs need to shift their focus from operating IT to achieving critical business outcomes requiring technology leadership. CIOs need to focus on promoting C-suite digital dexterity, equipping and enabling business technologists, and supporting/creating generative relationships with strategic technology partners.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

How to Evaluate Vendor Sustainability

Sustainability is a multifaceted concept and includes environmental, social and economic dimensions. Executive leaders pursuing sustainability outcomes must fully understand the sustainability posture of their partners, suppliers and technology vendors to achieve their desired sustainability outcomes. This session will cut through the noise and hyperbole of sustainability positioning and provide practical guidance for assessing vendor sustainability.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Healthcare and Life Sciences: Transforming Healthcare with Digital Sense and Sensibility

Healthcare and life sciences technology leaders must meet a moment in healthcare that requires clear-eyed investment decisions and focused innovation. New value propositions must be established with multiple stakeholders to tackle urgent industry challenges like clinician burnout and health equity. Strategic digital initiatives and emerging technologies will be more essential than ever, but healthcare technology leaders will need to employ a new multi-stakeholder value model, performance measurement and value storytelling to drive their organizations forward.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Your Tech Employees Will Leave: How to Prepare for a High-Turnover Future

CIOs are currently unprepared for a looming high-turnover future, fueled by new and evolving employee expectations. Attrition is a new reality that will not be solved using current legacy talent strategies or quick fixes. This session will cover how CIOs can reset talent strategies to manage future workforce realities.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Break Out of the Customer Management Industrial Complex With CX CORE

We are all trapped in a world where customer engagement technologies are overshadowing customer empathy, resulting in engineered insincerity. How do you break out of this trap? In this presentation, we will share a fresh new approach to helping CIOs and their organizations build lasting and valuable customer relationships in a disrupted world with the new CX CORE model.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Driving Competitive Advantage: Board of Directors Survey 2023

Boards are looking for long-term strategic competitive advantage from their digital business investments. It is no longer about 'just' incremental fringe improvements in enterprise financials. Analysis from the Board survey 2023 will be presented, with a particular emphasis on how executive leaders can support board objectives in driving long-term competitive advantage in a difficult environment colored increasingly by societal challenges including DE&I and sustainability priorities.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

The CIOs Guide to Allyship: How to Overcome Fear and Embrace Mistakes

Everyone can contribute to improved diversity, equity and inclusion by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because we are unsure exactly what to do, or are afraid our actions might make things worse. In this session, we will learn how to overcome fear and embrace mistakes to be better allies ourselves, and how to build allyship skills and confidence in others.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Insurance: A View on the Future and Moves to Make Now

As one of the oldest industries in the world, insurance is well -versed in the rapidly changing market forces that make it on hard on leaders to make prudent decisions. Insurance products and insurance technology are also more intertwined than ever before, with all eyes on the CIO to make the appropriate practical and strategic decisions to compete effectively. This session links the future of the insurance industry with the technology pressures facing today's leaders.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Crossroads: Should You Mandate a Return to the Office?

Join us as Gartner experts consider, discuss and debate two sides of this timely and provocative question.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

Executive Guide to Labor Volatility and Global Talent Resilience

There are over 60 million IT workers across the globe. This research explores the decision criteria, critical success factors and the pragmatic elements of shifting IT talent. Executives that want to ensure they fully understand all the variables and best practices approaches for the most important decisions regarding IT talent should attend this session.

Wednesday, October 19, 2022 / 02:15 PM - 02:45 PM EDT

The Future of Higher Education: Prepare Now

Insights about the future of higher education over the next 3-5 years will be the foundation of this presentation. We will explore key capabilities to compete in that future and identify what the CIO can do now to prepare for it.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: How the Digital Workplace Defines the Future of Work (Exclusive to Midsize Enterprise Program)

Digital workplace represents the foundational elements upon which the future of hybrid work will be constructed within midsize enterprises. Midsize enterprise CIOs must develop a strategy for people, process, data and technology that supports the digital workplace and the digital worker. Join this interactive discussion with your peers.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Leveraging Outsourcing to Overcome IT Staff Shortages (Exclusive to Midsize Enterprise Program)

Many clients struggle to fill IT staff vacancies. Accordingly, they turn to outsourcing to meet increasing demand. Bring your questions to this interactive session and learn from peers, as we help provide guidance on how to use outsourcing to plug holes in workforce plans.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

CIO Experience Roundtable: Creating a High-Performance Culture That Attracts and Retains Top Talent (Repeat)

Culture is a major element in addressing the talent challenge — key to attracting and retaining. Talent is attracted to organizations that offer a compelling culture and a work environment where people can achieve their aspirations. Join this lightly facilitated interactive discussion to share and learn hacks for achieving the key elements of a high-performing culture

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Presenting Cybersecurity to the Board of Directors

Presenting security to board of directors is becoming a requisite part of IT leadership. Attendees to this session will be able to ask about best practices in articulating the security posture of their organizations to the executive leaders.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: What Role Does Analytics Play in Your Manufacturing Transformation?

Analytics plays a key role in the digital transformation of manufacturing organizations, both in revenue and operational excellence. It consumes a great deal of the organization's mindshare as it facilitates targeted business outcomes. This lightly facilitated session allows you to discuss, share and learn from a group of your peers about the role of analytics in their transformation.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: How Are Bank CIOs Tackling ESG Priorities?

Banks around the world are dedicating time and resources to initiatives in ESG (Environmental, Social, Governance). Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss actions being taken at banks and investment services firms, the results of those actions, and priorities over the next 12-24 months.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Federal Government Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity in the Federal Government. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Banking/Finance Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Oil and Gas Peer Meetup: How Are You Fostering a Culture of Innovation?

Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity. What has worked for you? What has not? What are the best techniques to try? Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Practical Approaches to Unlocking Portfolio Flexibility

Organizations continue to face challenges in aligning portfolio and enterprise strategies amidst constant change. In this interactive session, bring your questions on embracing adaptability, prioritizing your portfolio, and aligning enterprise strategies with greater agility, and learn from questions asked by your peers. Typical topics may include: proven practices for prioritization such as trigger-based reprioritization, flexible funding and resourcing.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Ask the Expert: Understanding the Trends in Application Platforms and Architecture (Repeat)

Business innovation is more digital than ever. It relies on technology platforms to deliver continuously safe and effective intelligence, agility, integrity and scale. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to bring your application platforms and architectures forward to meet this accelerating business demand.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Roundtable: Shaping Sustainable Smart Cities and Intelligent Urban Ecosystems (Repeat)

Maximizing value from smart city efforts requires cities to move beyond siloed IoT and data solutions. Join this lightly moderated discussion with your peers in state and local government, and share successes, challenges and best practices for setting a vision for your communities.

Wednesday, October 19, 2022 / 02:15 PM - 03:00 PM EDT

Manufacturing Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT

Contract Negotiation Clinic: Follow Gartner's Top 10 Tips, Tactics and Tricks for Negotiation Success (Repeat)

This session will illustrate and guide procurement, vendor managers, and IT leaders involved in the negotiation planning process how to incorporate ten “must know” tips, tactics and “tricks” into the negotiation plan to optimize pricing, discounts and contract terms. Attendees will receive ready-to-use checklists, templates, and worksheets for optimizing future negotiations with existing, new and emerging vendors.

Wednesday, October 19, 2022 / 02:15 PM - 03:15 PM EDT

Contract Negotiation Clinic: Software as a Service (Repeat)

SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation (Repeat)

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

This interactive “gamified” workshop is designed to actively involve senior leaders, board members and business stakeholders to boost their awareness of Cybersecurity by flipping their perspective by looking through the lens of the attacker’s PoV. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: The Evolution of the CIO — The Future of Technologists (Repeat)

The IT of tomorrow differs greatly from IT of yesterday. What does the IT organization of the future look like? What type of leaders are required? What type of skills are essential and how can we as leaders pivot and adapt to relentless change. This session explores the future role of the top business technology office and how to deliver better models, assets and business outcomes.

Wednesday, October 19, 2022 / 02:15 PM - 03:45 PM EDT

CIO Experience Workshop: Become a Talent Magnet by Creating a Culture of Performance (Repeat)

A high-performance culture is one of the most important resources your organization has in attracting and competing for high-performing talent. This workshop will walk through the steps required to take ownership and control required to create a culture of performance.

Wednesday, October 19, 2022 / 02:15 PM - 05:15 PM EDT

Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams

Over two-thirds of CEOs want more technology work done within business areas. Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.

Wednesday, October 19, 2022 / 03:00 PM - 04:00 PM EDT

Women in ITea

Enjoy a spot of tea at the Boardwalk, where Women in IT and allies can network while enjoying hot and cold tea along with afternoon snacks. This event has the perfect backdrop for making new connections and continuing conversations.

Wednesday, October 19, 2022 / 03:00 PM - 04:30 PM EDT

CIO Experience Leadership Exchange: Drive Growth by Democratizing Digital Delivery by Design

This highly interactive, discussion-based session will bring CIOs together to explore how to meet accelerating demand by democratizing digital delivery by design. This means finding ways to equip and empower others to safely build digitalized capabilities, channels, assets and products that drive growth, save money and minimize risks. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

IBM: Why Your Sustainability Journey Starts with The CIO

Sustainability is a key business imperative. As companies develop sustainability strategies to drive business objectives, they are looking to technology to help them benchmark against their goals, determine what practices are effective, and increase their overall efficiency. Respectively, CIOs are enriching their organization’s tech stack with integrated solutions that gather, share, and apply ESG data; drive more sustainable business and IT operations; and foster green innovation. Learn how to turn sustainability ambition into action through data-driven innovation.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

Talkdesk: Why Do Most Bots Fail? Hint: It’s All About Conversation Design

Research shows that many businesses will abandon their chatbot applications within a few years of launch.

There are two main reasons for this: poor user experience and too many friction points.

In this session, you’ll learn how to put proven conversation design principles into practice when implementing a virtual agent:
- Bad design is bad for business.
- Do’s and Don’ts of conversation design.
- User authentication best practices.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

Flexera: Unintended Consequences of Transitioning to Cloud

As organizations accelerate their cloud journey, they unwittingly accrue technical debt that magnifies exponentially across the IT estate. How can you get control of cloud costs, contracts and commitments before your technical debt results in disaster?

Learn how to:

· Chart the most cost-effective course to digital transformation
· Strengthen your procurement position with accurate data
· Make the difference in eliminating wasted spend.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

SAP: Your Journey to Cloud ERP

Discover how SAP’s latest innovations and experience can help you drive your own journey to cloud ERP through business value assessments, business process transformation, industry best practices, and more. Learn from Dadong Li, Legend Biotech’s Head of IT, how they accelerated growth with the speed and agility of SAP S/4HANA Cloud.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

ServiceNow: Don’t Get Caught by Surprise Audits, Vulnerabilities, and Tech Debt

Join this session to take the fire drills out your day to day and make your job as boring as possible. How many millions of dollars do you owe your software publishers? Can you forecast cloud billing? Is your hardware subject to regulatory compliance checks? What critical business services are running on aging application stacks? How many of them have vulnerabilities?

Many questions, one answer. See you there!

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

ThreatLocker: There is No Network

A new approach is needed for dispersed workforces.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

Salesforce: Analytics Architecture Strategy for Magical Customer Experiences

Data-driven companies succeed when employees can collaborate and act on predictive insights in the flow of work. Join Salesforce to learn about developing a data-driven architecture that delivers optimized data processing and enterprise-wide intelligent experiences with Tableau and CRM Analytics.

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

Adobe: Redefining the Digital Foundation for Transformative Customer Experiences

As digitization becomes embedded in business, brands can create business value with omnichannel experiences. Beginning with use-case prioritization, moving to architecture mapping and data source collection, then to the definition and activation of high-value audiences. Personalized customer experiences will be a key differentiator while the pace of change accelerates.

Join us on:
Foundations for creating personalized customer experiences
Real-time profiles accessible to the entire organization
Governance and privacy
Alignment with customer-facing stakeholders on new digital strategies

Wednesday, October 19, 2022 / 03:15 PM - 03:45 PM EDT

Palantir: Solving the Most Complex & Critical Problems

Palantir's software was built and tested in crisis and is used to help overcome the most critical problems facing today's organizations, including Supply Chain Disruption, Energy Grid Optimization, Vaccine Distribution, Global Defense - to name just a few. Join Palantir’s Chief Architect for a discussion exploring how our modular and end-to-end offerings are designed to power next-generation operations, and how we can help leverage data to solve your biggest challenges.

Wednesday, October 19, 2022 / 03:15 PM - 04:00 PM EDT

CIO Boardroom: Minimizing End-User Disruption When a Zero-Day Hits, moderated by 1E

Hear how Carollo Engineering turned a nightmare situation, involving thousands of users being unable to use their devices from an issue which would monopolize IT Operations for days to a problem solved in hours. Growing focus on Digital Employee Experience (DEX) means negatively impacting employees ability to get their work done, without IT friction, is unacceptable to Digital organizations – and as every employee who uses a keyboard or mouse is a Digital Employee – understanding DEX and minimizing the impact of zero days, patching, software updates and incident handling is critical.

Wednesday, October 19, 2022 / 03:15 PM - 04:00 PM EDT

CIO Boardroom: The Future of the Customer Experience, moderated by Zendesk

Technology has made some rapid and creative strides over the last few years. Some predicted, some pandemic. Join Zendesk executives and your CIO peers to discuss how you are preparing for the next trends and evolutions coming that will radically change the customer experience landscape.

Wednesday, October 19, 2022 / 04:15 PM - 04:35 PM EDT

Using Gartner’s Hype Cycle to Innovate Digital Government Services

Emerging technologies and innovative practices help governments meet citizen expectations and policy objectives. But, they also pose significant adoption and investment risks. Government CIOs and technology executives can use the hype cycle for short- and long-term investment decisions around digital public services.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Utilities: Delivering Digital Infrastructure to Accelerate the Energy Transition

Utilities continue to progress on meeting decarbonization and digitalization goals, but mastering the operational complexity introduced by decentralization and solving business viability concerns created by democratization pose major challenges for the sector. This presentation will describe the delivery of the digital infrastructure for energy transition and highlight technologies that are necessary to orchestrate production, flow and consumption of vital commodities in the new world.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Become an Outcome-Driven CIO by Amplifying Your Executive Leadership Abilities

As CIOs' responsibilities expand, with greater focus on delivering business outcomes, opportunities expand. Carving time out to develop oneself when the pace of work is already relentless can feel unattainable. This session focuses on the critical capabilities that, when developed, amplify a CIO’s ability to make enterprisewide impacts, thus transitioning into a truly outcome-driven executive.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Turning Strategy Into Reality – How to Successfully Execute on Your Strategic Goals

Creating a great strategy will not bring success if you can’t execute it successfully. Many enterprises struggle to translate their strategic objectives into action that delivers success. While many create good execution plans, they fail to manage them effectively. This session will provide Executive Leaders with practical steps and approaches to improve their enterprise’s strategy execution.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Patterns and Pattern Languages: How CIOs Can Apply Lessons Learned From Software Engineering to Thrive in a Chaotic World

Humans are wired to make sense of a chaotic world using a language of known patterns. CIOs can apply lessons learned from the highly successful pattern movement in the software engineering industry to thrive in an accelerated world of volatility, uncertainty, complexity and ambiguity, that we live in.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Chasing Nirvana Through IT Operating Structure Change Will Not Work

Too many enterprises change their operating structure toward centralization or decentralization thinking it will bring big benefits but don't follow through on the operating model changes to achieve those benefits. The fact is changing the operating structure is the easy part. For successful digital transformation, CIOs must work with senior executives to transform the enterprise operating model.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

How to Get People to Care About Your Digital Transformation

“I am not interested in transformation,” said no CEO ever. Everybody's transforming. And so they should be. The problem is that transformations can feel like pushing water uphill, with leaders exhorting their people to change and despairing that they ever will. So, what's missing? Neuroscience. Don’t limit yourself to rational, reasonable arguments for change that are right but boring. Instead, embrace science-backed and simple behavioral tactics covered in this session.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Banking: Effective Strategies for Fintech Partnerships

Fintech solutions improve banking and increase complexity. Join this session to learn how leading financial institutions determine the right partnerships. This includes strategies to 'build and integrate',' buy and integrate' or 'acquire as a standalone revenue stream'. Attendees will hear how to capitalize on Fintech relationships.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Government: How to Get the One Ingredient that Will Make or Break "Digital" Success

Government CIOs continue to struggle in getting traction with digital and data initiatives in large part because they are missing the most important ingredient that will help ensure success. This session for CIOs, CDOs, and their bosses, will explore the critical ingredients and capabilities and leverage of data that organizations need to help achieve "digital" success.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

Retail: Future of Shopping Is 'Always On' — Turn Down the 'Hyper' on 'Personalization' and Turn It Up on 'Immersive'

Shopping is not a discrete activity; it’s an ‘always on’ integral part of the ethos of modern living. People’s desire to effortlessly weave in and out of digital and physical touchpoints demands ‘hyper convenient’ shopping experiences embedded into their everyday lives.
To be successful, retailers must execute their unified commerce strategies with a focus on hyper connectivity, hyper curation and hyper composability. This will enable ‘hyper convenience’, allowing customers to ‘self-service’ their own highly personalized shopping experience

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

What Application Leaders Need to Do About New AI Risks

Detecting and stopping compromises against AI requires new techniques and organizational structures. Malicious attacks or benign AI compromises lead to different types of organizational harm and loss — financial, reputational theft intellectual property, or compromise of sensitive data to name a few. New tools and organizations are needed to mitigate their harm. Gartner presents a framework for managing AI Trust, Risk and Security.

Wednesday, October 19, 2022 / 04:15 PM - 04:45 PM EDT

90-Day Sourcing Deals Through Co-Creation

Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similarly to Nokia, Whirlpool, Urenco, ABB and many others.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: What are Today’s Urgent Environmental Priorities for Oil, Gas and Energy?

Reducing greenhouse gas emissions is an essential imperative for all oil, gas and energy companies. Urgent action is needed. Yet solution requirements remain unclear and available technologies are inadequate. There are no easy paths forward. This session explores the options and implications for CDO/CIOs as their company struggles to build ESG proficiency.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Women CIO Roundtable: How to Overcome Unconscious Bias (Repeat)

Although great strides have been made in recent years to address the gender bias in our society, we still have a long way to journey to a society where “differences” do not make a difference in our conscious and unconscious efforts to help forge equality and equity for all. Join us for this interactive discussion and come prepared to share!

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Communicating Effectively with Business Partners (Exclusive to Midsize Enterprise Program)

Midsize enterprises often cite a lack of business engagement and ownership for unsuccessful technology initiatives. Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how CIOs at midsize enterprises communicate effectively with business partners.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Roundtable: How Can We Minimize Change Fatigue Across Our Enterprise? (Exclusive to Midsize Enterprise Program) (Repeat)

Poorly planned and excessive technology change can have detrimental effects such as employee burnout and frustration. As such, what can CIOs do to mitigate the risk of employee fatigue? Share your experiences with your peers during this interactive roundtable discussion.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy

Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Roundtable: Digital Innovation in Brazil -- Driving Operational Efficiency (Facilitated in Portuguese)

Enterprise technology and business leaders plan and leverage different scenarios to drive operational efficiency and innovation to accelerate digital business efforts. This interactive session, lightly facilitated in Portuguese, provides an opportunity for discussion with your peers on the successes and best practices of doing digital in Brazil.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Healthcare Peer Meetup: How Are You Communicating the Business Value of IT?

Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success/outcomes. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Insurance Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Oil and Gas Peer Meetup: How Are You Developing Talent?

All IT leaders must focus on maximizing talent. Join this Peer Meetup to share bright spots and challenges in identifying and developing the future leaders in your organization. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Achieving Transformation and Modernization Success in Government (Repeated)

Many governments have expressed great ambition and expended considerable energy to transform or modernize. Yet for many, success has proven to be elusive. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss specific challenges and opportunities to chart a path forward.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective (Repeat)

Bring your questions to this interactive session and learn from those posed by your peers. We will explore best practices for maintaining collaborative equity for meeting participants in a hybrid workplace and how to implement them.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

Roundtable: Critical Traits for Energy-Sector Technology Leaders (Repeat)

Successful technology leaders in the energy sector must focus on strategic intent, delivering value, and leveraging technology and information assets in an environment of economic uncertainty, global retraction and talent shortages. Join your peers in this lightly facilitated session to discuss qualities and skills you see as essential and what you have seen as imperative to pivot successfully.

Wednesday, October 19, 2022 / 04:15 PM - 05:00 PM EDT

State & Local Government Peer Meetup: How Are You Competing for Talent?

The competition for talent is real, especially in the public sector where salary isn't always a lever you can pull. Join this Peer Meetup to discuss how you're attracting and retaining the talent you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Wednesday, October 19, 2022 / 04:15 PM - 05:15 PM EDT

Gartner Pitch Tank LIVE: Leveraging AI

Join us for Gartner Pitch Tank LIVE – a digital safari where CIOs and IT leaders can explore and shape the next generation of technology. Gartner will showcase two startups with potentially disruptive products in AI. In a format modeled after the venture capital style approach, you’ll get to hear their pitches, vote on their value propositions and share your feedback.

Wednesday, October 19, 2022 / 04:15 PM - 05:15 PM EDT

Contract Negotiation Clinic: Microsoft (Repeat)

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Wednesday, October 19, 2022 / 04:15 PM - 05:15 PM EDT

Contract Negotiation Clinic: SAP (Repeat)

As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organizations upcoming SAP negotiations.

Wednesday, October 19, 2022 / 05:15 PM - 05:35 PM EDT

Magic Quadrant for Digital Experience Platforms

When organizations need to deliver engaging digital experiences — beyond simple websites and mobile webpages — they turn to digital experience platforms. Their functional breadth and ability to serve a variety of channels and modalities equip them uniquely to improve customer, partner and employee journeys. This session will examine the leaders, challengers and visionaries in this innovative and vibrant market.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Expect the Unexpected: IT Cost Optimization in Uncertain Times

The pandemic has given way to volatile economic conditions led by inflation and war in Ukraine. What are the best practices to continue to optimize IT cost and even play offense in the face of such uncertainty? What should you do now to prepare, plan for and respond to economic pressures in your IT organization?

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Manufacturers: How To Strategize For The Smart Customer

There's actually no such thing as a "manufacturing customer." We see significant differences between B2B, industrial, CG, and auto "customers." This session will show you how to apply Gartner's CX CORE framework, operate a Total Experience strategy, and prepare for a digital twin of a customer. Expect to see real world examples and early indicators as inspiration for your customer strategy.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Maverick* Research: How CIOs Can Help Their Organizations Become Digitally Sensitive to Drive a Great CX

Understanding consumer attitudes and beliefs, how emotion fits into transactional and interaction requirements, and how technology adoption is driven by psychological attributes is essential. This presentation will review three concepts: empathy, emotional sensitivity and digital sensitivity, providing recommendations to CIOs on how to address these problems and drive effective CX programs.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Prepare to Use Privacy-Enhancing Computation and Other Top Privacy Trends

Privacy-enhancing computation (PEC) techniques are one of Gartner’s top strategic technology trends for 2022. Other trends in privacy include the privacy UX, where data is allowed to be, and what you can do with AI. What are leading organizations focused on, the best capabilities to develop and how to plan your technology strategy to uncover value while making privacy a competitive differentiator.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Unprecedented Change Fatigue Is Lurking — Don't Let It Spoil Your Team and Business

Accelerated digital transformation is causing unprecedented levels of change fatigue. According to our research, it will only get worse. Under this scenario, your team's performance and business goals are at stake. In this session you will learn how to anticipate to it and minimize change fatigue.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Govern Your Citizen Technologists to Optimize Your Low-Code Initiatives

Citizen technologists play a crucial role in contributing to an organization’s low code automation and development efforts. This session guides CIOs and software engineering leaders in creating an adaptive governance model to identify the unique needs of every organization, select the right mix of tools, and scale citizen development programs to drive business innovation.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Extract Value From Digital Ecosystems

Enterprises are learning how to reap the benefits of participating in various digital ecosystems, many of which are dominated by digital dragons. Join the session to learn practical examples and tactics you can use to extract value out of being an ecosystem participant.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Foster a Collaborative and Connected Hybrid Work Culture

CIOs know that hybrid work models drive IT employee attraction and retention, but many leaders have concerns about the impacts to culture and collaboration. Learn from our latest research how the intentional use of emerging leading practices from a period of experimentation in human-centric work models can drive employees connectedness to culture and high levels of collaboration.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

Embrace Digital Marketplaces to Accelerate Digital Transformation

Amazon Web Services, Microsoft, Salesforce, Oracle, SAP and others have been developing their marketplaces and allow customers to buy SaaS solutions and services through these platforms. In this session, we are going to present important elements of these marketplaces and provide guidance around how to govern them effectively and drive agility through them.

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

How to Organize Data, Analytics and AI: From Control to Collaborate

This session highlights the optimal D&A organization model to become more data-driven balancing centralized and decentralized functions. It also helps you understand the must-have roles and emerging skills for your D&A teams. Key issues: What’s happening in D&A forcing change? What’s the impact on the D&A organization? What’s the impact on D&A roles, skills and culture?

Wednesday, October 19, 2022 / 05:15 PM - 05:45 PM EDT

What Goes Where: A Guide to Cybersecurity Organization Design

There is no such thing as a perfect, universally appropriate model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following issues: Trends and challenges in security organization design; Factors that influence security organizations; Best practices and contemporary conceptual design models for security organizations.

Wednesday, October 19, 2022 / 05:15 PM - 06:00 PM EDT

Financial Services: Eye on Innovation Awards

Gartner’s prestigious Eye on Innovation Awards recognize the innovative use of technology and highlight “best-in-class” IT initiatives in the financial services industry. In this session, the finalists will present their most compelling digital innovation initiatives, including products, services and business models. Attendees will be actively involved in selecting the winners of the awards as well as the regional innovation champion.

Wednesday, October 19, 2022 / 05:45 PM - 07:15 PM EDT

IT Xpo Networking Reception

Join us for the Networking Reception on the IT Xpo where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a Stage session to see technology in action.

Wednesday, October 19, 2022 / 06:00 PM - 06:20 PM EDT

UiPath: RPA and AI-powered Business Automation Platforms Enter the Golden Age

Automation represents the next phase of digital evolution; it is the backbone of building your ‘Autonomous Enterprise.’ Today’s business automation platforms combine the power of RPA and computer vision, with AI and process excellence, to deliver unprecedented time-to-value. In this session, learn how CIOs are winning in the Automation First era and enabling new business models faster with automation than any other enterprise technology.

Wednesday, October 19, 2022 / 06:00 PM - 06:20 PM EDT

SolarWinds: Maximizing Observability for Real-World Agility

Full-stack observability is critical as you build modern applications and service to balance your on-premises investment.

Join us to discuss the real challenges executives like you face in trying to understand complex applications and environments—and hear from SolarWinds on how modern solutions powered by AIOps and machine learning can deliver real-world answers.

Wednesday, October 19, 2022 / 06:00 PM - 06:20 PM EDT

Kyligence Zen: The One-Stop-Shop Metrics Platform

Metrics are essential for data and analytics. Building a metrics store for business users is effortless today with Kyligence Zen. This session will demonstrate a scenario of how business users can start from a metrics template and connect it to their S3 account and link metrics to performance management goals.

Wednesday, October 19, 2022 / 06:00 PM - 06:20 PM EDT

Software AG: Smarter, Faster Decisions on the Racetrack

As with business, the future of motorsport needs to be more sustainable, inclusive & diverse & technology is one key way to achieve this. The ERA Championship, the world’s first all-electric junior formula racing series, is on a mission to help motorsport evolve through connected technology. Join ERA’s sporting director, as she provides a glimpse under the hood of how their cars run faster, safer & smarter with cutting-edge connectivity solutions today & her vision for how the entire racing experience will evolve through technologies like IoT, integration, APIs, & process & IT excellence.

Wednesday, October 19, 2022 / 06:25 PM - 06:45 PM EDT

OwnBackup: How to Create a Future-Proof Foundation for SaaS Data Protection

The volume of data in your SaaS applications is growing rapidly. Are you ready for the increasingly complex challenge of protecting it? Attend this session to learn proven methods to archive, backup and secure access to data in SaaS applications like ServiceNow, Salesforce and Microsoft Dynamics.

Wednesday, October 19, 2022 / 06:25 PM - 06:45 PM EDT

Juniper Networks: Can your IT & Network Teams Accelerate Digital Business?

The pandemic, WFH, and rise of cloud change worker demographics. Supply chain is forcing vendor-level decisions. Zero-trust security adds additional operational load. Distributed cloud and IOT push scale out architectures. Fundamental changes in how networks are architected will have profound impacts on how they are operated. This session covers the impacts of things like multivendor design, scale-out, and how tools like AI and intent-based networking provide tangible relief.

Wednesday, October 19, 2022 / 06:25 PM - 06:45 PM EDT

CrowdStrike Falcon LogScale: How Remitly Achieved Real-Time Observability at Scale

Centralized log management and observability has entered the corporate zeitgeist, as vendors pour millions into innovation. But questions remain, such as how it works, who benefits and how to achieve full visibility while staying within tightening IT budgets? Listen as CrowdStrike demystifies log management and shares how Remitly uses the technology to diagnose issues quickly, reduce downtime

Wednesday, October 19, 2022 / 06:50 PM - 07:10 PM EDT

Enterprise Architecture Solutions: Composable Business Architecture In Practice

Many organizations understand the benefits and the theory of designing a composable business but are not sure where to start. This session will outline where to start, what needs to be done and how to design right to deliver value, focusing on one organization’s journey.

Wednesday, October 19, 2022 / 06:50 PM - 07:10 PM EDT

Freshworks: Future-Proof Your CX with a Data-Driven Strategy

Customer expectations have never been higher. Today, customers are comparing your brand to the best service they’ve ever received, not just in your industry, but across all industries.

Join this session to learn:

How to build a data-driven CX strategy
Ways to empower agents to increase efficiency
How to scale faster with lower TCO

Wednesday, October 19, 2022 / 06:50 PM - 07:10 PM EDT

Talent Alpha: Optimizing IT Talent Cost with the Human Cloud

Optimizing IT talent Cost with the Human Cloud:

-Forces shaping the market (recession, salary inflation, interest rates growth, geopolitical changes)
-Winners and loosers in times of disruption
-The promise of Open Talent
-Is Human Cloud a fit for me
-Tips and tricks for Human Cloud adoption
-Case studies

Wednesday, October 19, 2022 / 07:15 PM - 08:45 PM EDT

Networking Reception Hosted by NetApp

Details Coming Soon!

Wednesday, October 19, 2022 / 07:15 PM - 08:45 PM EDT

Let's Taco 'Bout Upwork

Spice up your evening with zesty food, cocktails, and great company.

Grab a taco and join your peers from the Gartner IT Symposium for a taco bar and margaritas at this not-to-be-missed event!

Here are the details:

Let’s Taco ‘Bout Upwork
Date: Wednesday, October 19, 2022
Time: 7:15 p.m. - 8:45 p.m. EST
Location: Dolphin Pool, Level 1, Cabana Bar & Beach Club

Thursday, October 20, 2022 / 07:00 AM - 09:00 AM EDT

Attendee Breakfast

Join other attendees for breakfast before the day's sessions.

Thursday, October 20, 2022 / 07:00 AM - 03:30 PM EDT

Verizon Pavilion: The Network Meets the Moment

Discover Verizon’s latest innovations, insights, and tools that highlight how businesses transform and digitize their business or agency with 5G and Mobile Edge Compute. Whether it is an increased focus on lowering costs through operational improvements while exploring new business models or unlocking new revenue streams, we stand ready to help. Let's explore 5G Edge Crowd Analytics, Cashierless Checkout, Accelerated Access or the 5G Enabled CityScape to make your team the next success story.

Thursday, October 20, 2022 / 07:00 AM - 04:00 PM EDT

Registration and Information

Registration and Information hours for the day.

Thursday, October 20, 2022 / 07:00 AM - 04:00 PM EDT

Exclusive Member Lounge

This lounge is exclusively dedicated to members. Come use this space to unwind, get some work done and network with peers. Please note: This lounge is open to Gartner Executive Programs members, Gartner for CIO members, Gartner for Midsize Enterprise CIOs members, and Majestics prospects.

Thursday, October 20, 2022 / 07:00 AM - 04:00 PM EDT

Gartner Zone

Discover Gartner’s latest innovations, insights, and tools in the Gartner Zone located in the Central Pavilion. The Gartner Zone is your on-site destination to participate in expertly guided demos and on-demand interactive experiences that help your organization make faster, smarter decisions to drive stronger performance.

Learn more about our suite of products that are tailored specifically to help solve the mission critical priorities of CIOs. Start by maximizing your network using Peer Insights, an exclusive community for enterprise leaders to come together for real, unbiased discussions on trending topics and technology. Our team will show you how to make new connections, read and write technology reviews, post questions and polls, and access exclusive conversations and insights.

Also, join a demo of our latest application, BuySmart, to see how we can help you confidently manage the complete technology purchasing life cycle — from discovering vendors, gathering requirements, building a vendor scorecard, and negotiating proposals — all backed by Gartner’s expert guidance and research.

Gartner Zone demos are available as walk up on a first come first served basis. You can also schedule a demo at the Gartner Zone Welcome Desk.

Thursday, October 20, 2022 / 08:00 AM - 08:30 AM EDT

Executive Insights: Platforms & Ecosystem Strategies for Digital Transformation

Dev Ganguly shares insights from the digital transformation at Jackson, a leading retirement services provider and Fortune 500 company. Join us to learn how Dev, as CIO, reshaped the business model to leverage internal and external platforms and ecosystems while empowering business leaders and utilizing agile principles. Dev also influenced industry partners to integrate annuities within a network of Insurtech and wealth management platforms to capture new channels, enhance accessibility and improve the experience of financial professionals and consumers.

Thursday, October 20, 2022 / 08:00 AM - 04:00 PM EDT

Consulting Clinics

Thursday, October 20, 2022 / 09:00 AM - 09:45 AM EDT

Guest Keynote: Illogical: Saying Yes to a Life Without Limits

Behind every triumph, every expression of his gifts, Emmanuel Acho has had to ignore what everyone around him called “logic”: the astronomical odds against making it, the risks of continuing to dream bigger or differently. Instead of playing it safe, at every turn Acho has thrown conventional wisdom―logic―out the window. Now, he’s empowering others do the same. Whether it’s creating the next groundbreaking startup, fighting for change as an activist, or committing to a personal passion, Acho’s work is inspiring others to become change-makers. Enlivened by stories from his life and other illogical pioneers, Acho asks us to replace the limits set for us, and which we set for ourselves, with a world of possibility. Our horizons, he shows us, are endless.

Thursday, October 20, 2022 / 09:00 AM - 03:30 PM EDT

IBM Experience

Embark on your conference journey with IBM! Immerse yourself in how CIOs are using technology and deep industry expertise to lead in our changing world.

Thursday, October 20, 2022 / 09:45 AM - 02:00 PM EDT

IT Xpo Open Hours

Visit the IT Xpo to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a stage session to see technology in action. And don’t miss the all-new Future Directions Stage, a curated area for thought-provoking insights and expert guidance on the future direction of technology.

Thursday, October 20, 2022 / 09:45 AM - 03:30 PM EDT

Cisco's Bridge Lounge

Details Coming Soon!

Thursday, October 20, 2022 / 09:45 AM - 03:30 PM EDT

Okta: Plinko Activation

Details Coming Soon!

Thursday, October 20, 2022 / 10:00 AM - 10:20 AM EDT

Requestia: Bringing ITSM and IAM together in a Single Portal

Why do your users have to use multiple tools to request IT services? Requestia brings together technologies and applications in a single portal to streamline users' interaction.
Why pay for the same engine in two or more applications? Requestia brings workflow, APIs, and RPA on a single platform where ITSM and IAM can be implemented, reducing the ownership cost.

Thursday, October 20, 2022 / 10:00 AM - 10:20 AM EDT

Sipi: Data Breach - Get in Front of it With the Help of an ITAD Partner

You are not alone when it comes to a complete and updated asset management system, not to mention ongoing automation. We will go through the risks and solutions, including stakeholders and executive decision-makers that need to participate in covering all aspects of assets in the environment. The best business outcomes will come from solutions that will protect the company's brand reputation, protect company and client data, reduce costs, recover value, and enable accurate records through API.

Thursday, October 20, 2022 / 10:00 AM - 10:30 AM EDT

Book Signing with Guest Keynote Speaker Emmanuel Acho

Join us for an exclusive opportunity to meet Guest Keynote, Emmanuel Acho, and receive a complimentary signed copy of his book Illogical: Saying Yes to a Life Without Limits.

Please note that book quantities are limited and will be on a first come first served basis.

Thursday, October 20, 2022 / 10:30 AM - 10:50 AM EDT

Hype Cycle for Manufacturing Digital Transformation and Innovation

This Hype Cycle reveals opportunities for CIOs to gain business advantages through concepts and technologies that require significant changes to processes, IT infrastructure and decision-making. Besides adding value to manufacturing businesses, they increase windows of competitive advantage.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Maverick* Research: Weaponizing Privacy

By design regulation is intended to introduce guardrails, provide structure, guarantee fairness and ultimately protect the public. One of the major concerns with new regulation is that it may be used by large, well-resourced organizations to gain further market dominance. Here we take a close look at two recent examples where privacy regulations are potentially being weaponized.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

The New Economics of Technology

Technology democratization, concentration of intelligence through AI, cloud scale, and new value equations are trending forces that expose a new set of economic realities. CIOs who adapt to take advantage of digital supply and demand, rebalanced cost versus productivity, scarcity of skills, and decentralized decision-making will redefine value and accelerate digital transformation success.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Executive Leadership Development: Negotiate Like a Pro

Negotiation is a science and professional practitioners like hostage negotiators have disciplined processes that enable them to succeed in extreme situations. CIOs can learn and adopt these practices to help them negotiate with leaders, peers and partners.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Oil and Gas: Four Essential Capabilities for Strategic Success in Oil, Gas and Energy

Unpredictable volatility continues to disrupt oil, gas and energy markets. Business strategies are now more diverse. Companies are proceeding across a broader spectrum of pathways. However, only a few new capabilities are essential to implement all this strategic diversity. This session highlights four essential capabilities that every oil, gas and energy company need to thrive in the coming decade.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Rethink Organizational Change Management to Accelerate Your Growth

The pace and volatility of digital transformation have increased the frequency of changes affecting enterprise priorities. As a result, it is becoming increasingly ineffective and unsustainable to house change management expertise in siloed pockets. To increase change success and enable innovation, organizations must promote change management capabilities to different stakeholder segments and move toward enabling the rest of the organization to manage change better.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Trendspotting: Turning Trends Into Innovation and Action

This session will examine methods to explore trends, evaluate the relevant opportunities and risks and communicate the potential impact on the enterprise. It show examples of how scenario planning, back casting, storytelling, and other approaches can be used to support innovation and drive evolution of strategy and operations.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Accelerate Sustainability With AI, IoT and Blockchain

Everyone thinks of electric vehicles and renewable energy only as key technologies driving sustainability. But digital also plays a huge and so far underutilized role. CIOs should use AI, IoT, blockchain and other digital technologies to make faster sustainability and ESG impact.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Don't Just Add to Your Customer Experience — Subtract From It

"Let's do new things." "Let's do more." The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Government: Digital That Works - Execution Lessons from Success Stories

Despite stereotypes to the contrary, some governments do innovate the services they deliver. Every year, Gartner highlights good practices and case studies as part of the Eye on Innovation Award. Take a moment to learn about proven success factors that can help you move the needle from isolated quick wins towards formalized approaches where innovation and impact can be sustained.

Thursday, October 20, 2022 / 10:30 AM - 11:00 AM EDT

Achieve Strategic Value in AI With Seven Practices

Realizing the value and reaping the benefits are the top issues facing leaders executing AI projects. The seven keys distilled from successful pioneers will enable leaders to productize AI at scale and unlock value from their AI initiatives.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Make Your Meetings in a Hybrid Workplace More Effective

This session will help application leaders to implement best practices to maintain collaborative equity for all meeting participants.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Personalization Across the Insurance Value Chain

The future of customer engagement in insurance resides in a principle of panoptic personalization where all experiences — from product to channel interactions — are individualized to customer needs. This session explores the data and analytics strategies that are needed for insurance companies to develop their own approach to panoptic personalization.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Women in IT Roundtable: The Power of Sponsorship — Let’s Get our Swagger On

Join in this roundtable discussion with your peers to address how to cultivate the relationship that leads to sponsorship and ask for it. Many women do not know how to do this or feel uncomfortable doing so. It is time to step forward and get our “swagger” on, we have earned it now let’s grab it and Lead.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: How has the Technology Environment Evolved in Your Enterprise? (Exclusive to Midsize Enterprise Program)

In this interactive roundtable discussion midsize enterprise CIOs can share the most significant technology changes (including infrastructure, application and security operations) they experienced when the world was forced to go virtual and how it impacts modernization initiatives moving forward.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Your Success in Navigating the Physical and Digital in Retail

Your retail customers are demanding a unified experience that traverses easily between the physical and digital experience; one that can easily serve them well whenever, wherever and however they wish to compose their personalized shopping journies. Join this lightly facilitated discussion to share and exchange ideas, successes, and challenges with delivering a unified retail experience.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Achieving 90-Day Sourcing Deals Through Co-Creation

Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Bring your questions to this interactive session and learn from those posed by your peers, as we explore how to use co-creation and dynamic sourcing to achieve business outcomes.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Healthcare Peer Meetup: Under Pressure − How Are You Maintaining Your Well Being?

As leaders, we need to be aware and on the lookout for common signs of burnout – for ourselves and our teams. Join this Meetup to discuss how you’re maintaining your wellbeing. Share your tips for minimizing stress and keeping yourself, and your teams, balanced and productive. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Executive Insights Q&A: Scaling Digital Transformation at Kraft Heinz

Join this interactive session and hear from Chief Strategy & Transformation Officer, Dafne Hefner, on how Kraft Heinz embraced agile across the organization to drive a digital transformation.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Banking/Finance Peer Meetup: What's Driving the Security Conversation at Your Organization?

Join this Peer Meetup and share what’s driving the security discussions and initiatives in your organization. Has it changed due to an increase threat landscape as a result of hybrid work, or the increasing number of vulnerabilities being exploited by threat-actors? Perhaps it’s being driven from your board of directors or the increase requirements from Cyber Security Insurance firms. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Insurance Peer Meetup: Culture Hacking Brainstorm

Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: Avoiding the Top Mistakes in Your Cloud Strategy (Repeat)

Bring your questions to this interactive session and learn from those posed by your peers, as we discuss the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Ask the Expert: How Do I Use Business Architecture to Close the Strategy-to-Execution Gap? (Repeat)

Many organizations are transforming their business models to create new sources of revenue, service and experience for customers. Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how to use business architecture to provide the insight and analysis to plan and prioritize strategic IT investments, and close the strategy to execution gap.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Roundtable: Attracting and Retaining Digital Talent in Banking (Repeat)

How do you build, attract and retain digitally minded employees in today’s challenging work environment? Join this lightly facilitated discussion as we surface and share strategies for attracting, hiring, building and retaining digital talent in the banking industry. Come prepared to share with your peers.

Thursday, October 20, 2022 / 10:30 AM - 11:15 AM EDT

Manufacturing Peer Meetup: What's Driving the Security Conversation at Your Organization?

Has your security posture changed in the last 12-24 months? Are your conversations with leadership different now? Join this meetup and discuss what’s driving the security discussion in your organization, what metrics you’re using and how your approaches might have evolved. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Microsoft Azure, Google and Amazon Web Services (Repeat)

Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has its own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.

Thursday, October 20, 2022 / 10:30 AM - 11:30 AM EDT

Contract Negotiation Clinic: Oracle (Repeat)

CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Achieving Digital Transformation Excellence (Repeat)

Join your peers on their transformation journey. This workshop will leverage the five key factors in execution excellence in conjunction with Gartner's readiness factors to aid in creating an organizational assessment and approach to accelerating your digital dexterity and more rapid execution of business value.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Attracting Talent When You Can't Compete on Compensation (Repeat)

In this workshop, you will be introduced to the modern elements of an Employee Value Proposition, and then develop your own "sales pitch". You will have the opportunity to try out your sales pitch with other workshop members and receive immediate feedback. Participants will leave the workshop with a new and improved capability to attract and retain the talent they need to succeed.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

Women CIO Workshop: The Unique Challenges of Women CIOs — and How to Overcome Them (Repeat)

You were selected because of your new vision and fresh leadership style; now it feels like your approach is under attack. Maybe your own self-limiting beliefs are sabotaging you. In this workshop, we’ll explore these topics, and work through some concrete actions you can take to accelerate your success.

Thursday, October 20, 2022 / 10:30 AM - 12:00 PM EDT

CIO Experience Workshop: From Customer Experience to Total Experience (Repeat)

Total experience holistically encompasses multiexperience, user experience, customer experience and employee experience. The lack of a holistic approach fails all our targeted consumers who demand a robust and integrated experience. This workshop focuses on the application of tools across the four disciplines and brainstorming ideas for integrating the practices that can be applied within your organization.

Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT

HP Inc: New Computing Innovations are Changing the Future of Work. Are You Ready?

What does the Future of Compute look like? Future computing models will make it possible to radically improve people’s experience with technology and the world around them. But these new models also bring challenges and complexity, especially in deployment, maintenance, and security. This session will look at the trend toward distributed computing and how architecting for auto-discovery and provisioning, zero trust, and self-healing from the beginning will make it possible to bring the next generation of compute environments to life.

Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT

Stefanini: Digital Transformation in Education – Why Outsourcing is an Advantage

The global change in the Education sector has created a number of challenges including managing large volumes of data, digitizing administrative tasks, and more. Addressing these issues requires dedicated staff and resources that many institutions may not have readily available. In this session, we’ll show how AccelerEd partnered with Stefanini to see the how benefits of an agile Outsourcing provider provided an advantage in adapting to tomorrow’s Digital Transformation trends.

Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT

Cisco: Realizing the Promise of Smart Buildings: A “Design-In” Approach to PENN 1

Hybrid work and sustainability - two seemingly separate challenges - have become hot topics in boardroom and customer conversations. But both have roots in the use and operation of the physical office space. We'll share how a technology-first, “design-in” versus “add on” approach can help create an advanced smart building environment. Learn how Cisco has redefined its own hybrid “work from office” experience to attract top talent, help develop well-being, and provide a flexible work environment - while meeting our pledge to reduce carbon emissions and exceeding our own expectations.

Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT

SS&C Blue Prism: 3 Strategies to Scale Intelligent Automation for Maximum Success!

Join State Street and Bell Canada as they chart their journey to automation success. This session will explore the do’s and don’ts of building a successful, scalable automation program, and offer a lens into the methodologies deployed by two leading automation powerhouses.

Why join?
• Tried and tested methodologies from experienced intelligent automation leaders
• First-hand recounts of automation pitfalls and how to avoid them
• Learn what it takes to create millions of cost savings year over year

Thursday, October 20, 2022 / 11:30 AM - 12:00 PM EDT

Qlik: Less Talk, More Action: It’s Time to Rethink Your Approach to Data and Analytics

A new approach is needed, one where data engineering and analytics teams come together to enable everyone in your organization to act on data in real-time. At Qlik we call this Active Intelligence – a world where employees don’t just talk about data, they unearth actionable insights that lead to confident decisions and confident actions. In this session, we will discuss what is driving this shift, including: AI / ML, data fabrics, automation, embedded analytics, and (of course) Cloud. Hear about new methods to accelerate digital innovation and put you on the path to Active Intelligence.

Thursday, October 20, 2022 / 11:45 AM - 02:00 PM EDT

Grab Lunch at a Meal Pavilion or on IT Xpo

Head to the Meal Pavilions or visit the IT Xpo Cafes for a bite to eat! After lunch, join us on IT Xpo for our Dessert Reception to engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.

Thursday, October 20, 2022 / 12:30 PM - 12:50 PM EDT

Hype Cycle for Digital Banking Transformation

Technology innovations are driving bank and nonbank competitor activity, influencing customer demand for product and services, and shaping regulators’ actions globally. Learn about key innovations shaping the industry and implications for technology investment strategies.

Thursday, October 20, 2022 / 12:30 PM - 12:50 PM EDT

Gartner Futures Lab: Tales From the Metaverse, a Fireside Chat

Maverick is Gartner's home for unconventional research. Come join us to have a candid fireside chat about the "tales" presented in the Tales from the Metaverse research, as well as experience a special premiere of our dramatized metaverse live-action/animation short video — Maverick Stories: Who Needs DEI in the Metaverse?

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

Creating a Human-Centric Work Experience Through Improved Digital Workplace Architecture

Along with hybrid work and a general increased pressure to attract and retain employees, organizations have broadly embraced the importance of employee experience and human centricity. This session will offer provide practical advice on achieving a digital workplace architecture that delivers a human centric work experience.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

Where Digital Innovators Invest, and How They Fund It

Digital innovators plan, invest and fund their initiatives differently. This session will provide insight into the technologies digital leaders are investing in, and how they adjust their operating models to underpin their success.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

The Four Secrets of Design-Led Companies

Studies have shown design-led companies vastly outperform their market peers. What exactly is the secret to their continued market leadership? After discussions with leading companies, Gartner has identified four ways design-led companies infuse design into their people, products, and culture … and crush the competition.

Thursday, October 20, 2022 / 12:30 PM - 01:00 PM EDT

How Web3, Blockchain and NFTs Can Benefit Your Organization

This session will clarify the unique attributes and value of Web3, NFTs, blockchain, what the top use cases are, and how blockchain, Web3 and the Metaverse relate to each. We will also examine risks, opportunities, and past failures and successes.

Thursday, October 20, 2022 / 01:00 PM - 04:00 PM EDT

Research Discussion for CIOs: Democratized Delivery by Design--Adaptive Governance Principles for Fusion Teams (REPEAT)

Over two-thirds of CEOs want more technology work done within business areas.  Enterprises increasingly rely on multidisciplinary fusion teams to digitalize business capabilities, experiences, products or services. This highly interactive session features new data and case studies of how CIOs have adapted governance and risk management practices to equip and empower fusion teams, and avoid downsides.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Maverick* Research: Tales from the Metaverse

The Metaverse opens up many opportunities for Technology Innovation leaders but also opens up many questions that need to be raised and answered (as much as possible).

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Seven Big DEI Mistakes and How CIOs Can Avoid Them

Common but avoidable mistakes can keep organizations from achieving DEI advancement. This session shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Future of Manufacturing IT: Winning Formula to Product Servitization

Manufacturers are becoming software service companies through product servitization. IT is creating new SaaS-based revenue streams with technologies like IoT, edge, AI and digital twins. Instead of selling capital intensive assets, your company can now sell “as-a-service” subscription offerings. See how manufacturers have successfully evolved their product offering.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Open Source Is Turbocharging Digital: How Can CIOs Harness Its True Value

Open source is the backbone of digital innovation. CIOs must manage its unique risks and rewards by establishing a strategy to leverage the advantages of this powerful software development model.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

Security Metrics for Your Board: The Gartner Cybersecurity Value Benchmark

Gartner has developed and vetted a prioritized list of metrics to describe the value of your cybersecurity program to satisfy the most challenging audiences including your board, CFO, COO, customers, partners and regulators. And we are building a global benchmark for each.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

The Continuous Interface: How CIOs Can Unleash Employee and Customer Potential by Insisting on Interfaces That Enable Flow

Broken app flows, inconsistent design and errors contribute to a debilitating 50% loss in work effectiveness and employee engagement. What got us here will not work in the increasingly VUCA world we live in. This session will introduce new trends in front-end architecture, design and technology to create a humane app experience that your employees and customers will love.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

CIO Playbook to Use Three Powerful Financial Models for Negotiation Leverage and Bargaining Power

CIOs and IT leaders will see how to use three financial models for leverage and bargaining power as this session walks through three technology and cloud negotiation scenarios. Attendees will see how to take simple and ready-to-use templates and checklists to enhance their organization's negotiation playbook using the financial models TCA/TCO, NPV, and cash flow vs. P&L impact for negotiation leverage and bargaining power.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

How to Use AI to Track and Plan for Future Skills

How do you know you’ll have the skills you need in the future? How can you find and distribute work across business technologists? A first step is knowing what skills you have. Emerging AI capabilities make this easier. In this session, we examine how CIOs and technology executives can take the lead and benefit greatly from investments in AI for skills data.

Thursday, October 20, 2022 / 02:00 PM - 02:30 PM EDT

How Sovereign Data Strategies Will Impact You and Your Organization

China has a data strategy. The EU has a data strategy. There is a U.S. Federal Data Strategy. Even the U.K. has a Data Strategy. What does this mean for you? What are the issues to avoid and opportunities to exploit? This exploratory session will highlight the good, the bad, and the vagaries of these evolving sovereign data strategies.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Ask the Expert: How to Avoid the Pitfalls of Product Management (Exclusive to Midsize Enterprise Program)

Product management journeys are especially challenging for midsize enterprises. There are many pitfalls that can hinder the progress of digital business initiatives along the way. Bring your product management experiences and questions for an enriching group discussion.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Roundtable: Partnering With the Business on Defining Digital Strategy (Exclusive to Midsize Enterprise Program)

The majority of midsize enterprises are embarking on or accelerating their digital journeys. However, despite the added investment, CIOs lack the appropriate tools to partner outside IT to define a single vision for digital. Be ready to share with your peers during this interactive roundtable discussion.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

CIO Experience Roundtable: Navigating a Successful Customer Experience Journey (Repeat)

Shifting consumer trends have many organizations on a “customer experience (CX) journey.” CX leaders say that 68% of the CX projects in 2021 involved technology. Join this lightly facilitated interactive discussion and prepare to share how you’ve addressed the impacts on technology organizations, traps to avoid and best practices for success.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Ask the Expert: Practical Approaches to Unlocking Portfolio Flexibility (Repeat)

Organizations continue to face challenges in aligning portfolio and enterprise strategies amidst constant change. In this interactive session, bring your questions on embracing adaptability, prioritizing your portfolio, and aligning enterprise strategies with greater agility, and learn from questions asked by your peers. Typical topics may include: proven practices for prioritization such as trigger-based reprioritization, flexible funding and resourcing.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Roundtable: Using Total Experience to Level Up Your Digital Government Efforts (Repeat)

Many government agencies are seeking to improve the citizen/constituent experience, but traditional silos need to be broken. Total experience reduces digital friction for citizens/constituents and empowers employees with intuitive technology and multiple touchpoints. This session is a forum to discuss with your peers the challenges and successes associated with your total experience journey.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Ask the Expert: Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty (Repeat)

A follow-up from the signature series presentation “Gartner's Top Strategic Predictions for 2023 and Beyond: Seizing Uncertainty". Bring your questions to this interactive session and take a deeper dive into these predictions including the ones you feel will have the greatest potential impact to your organization or industry.

Thursday, October 20, 2022 / 02:00 PM - 02:45 PM EDT

Roundtable: What Role Does Analytics Play in Your Manufacturing Transformation? (Repeat)

Analytics plays a key role in the digital transformation of manufacturing organizations, both in revenue and operational excellence. It consumes a great deal of the organization's mindshare as it facilitates targeted business outcomes. This lightly facilitated session allows you to discuss, share and learn from a group of your peers about the role of analytics in their transformation.

Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT

Contract Negotiation Clinic: Microsoft (Repeat)

The complexity of Microsoft's licensing models, with the number of options and use rights to be considered, creates challenges for effective negotiations of Microsoft Enterprise Agreement contracts and renewals. This clinic will guide customers to understand these complexities and plan an effective negotiation strategy.

Thursday, October 20, 2022 / 02:00 PM - 03:00 PM EDT

Contract Negotiation Clinic: Salesforce (Repeat)

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

CIOs: The Why, What and How of a Successful Agile Transformation

You are asked to deliver faster and shorten time-to-market, while at the same time improving quality and increasing security. The organization tried implementing agile practices in the past but the results were either lackluster or negative, and people reverted to the old practices. What went wrong? What should be done now to avoid the same mistakes? Attend this session to learn how to structure an agile transformation for success.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

The Future of Digitally-Defined Products, Places and People

Software, digital products and services are becoming more important to creating value and experiences than the physical things and places where they operate. Cars, factories, airports and even people are becoming digital products. We will explain how you can prepare for and thrive in this new world.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Don't Hope for Digital Business Maturity — Plan for It: Key Findings From the Digital Business Maturity Model

Executive leaders need a focused approach to guide digital business investments, in the face of increasing scrutiny from the Board and CEOs on the ROI from digital business investments. The digital business maturity model (DBMM) provides a data-driven approach to both guide investments for maximum impact and also measure enterprise progress made by those investments. Executive leaders are increasingly being asked to present their DBMM assessments at the board level to facilitate this.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Reinvent Your EVP to Survive and Thrive Through the IT Talent Crisis

Significant demand for technology talent, unprecedented turnover and aggressive compensation increases are reshaping the IT job market, making it difficult to attract and retain IT talent. Employees and candidates’ views of work and the workplace are transforming. Considering that many organizations do not consciously articulate EVP strategies at the enterprise level, the pressure and responsibility are on CIOs, in partnership with HR, to address the technology talent risks. Join this session to learn about how to create and deliver against a human-centric EVP for IT to attract talent, improve engagement and retention.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Education: Optimize Digital Capabilities to Support Higher Education Transformation

Higher education institutions continue to refine strategies following a phase of unprecedented technology adoption. Digital capabilities are now critical to institutional competitiveness, but to deliver effectively, Higher education CIOs must target investment, manage capacity and support new modes of delivery. This session will review sector insights from Gartner’s 2023 CIO and Technology Executive survey and will highlight three key areas of focus for the CIO; expectations, ecosystems and experience.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Banking: Technology Practices to Enable Autoadapting and Autocomposing Products

Rising customer digital expectations and emerging tech and data capabilities will allow financial service organizations to move from static products to autoadapting and autocomposing products. CIOs should use this trend analysis to anticipate and prepare for product innovation.

Thursday, October 20, 2022 / 02:45 PM - 03:15 PM EDT

Learn From Your Peers: Effective Cloud D&A Migration Strategies

In this presentation, we will touch upon:
- Reliably deliver cloud migration and adoption at scale
- Determine where should you prioritize your efforts to address the skills gap
- Build new operating models, demonstrate ROI, and avoid security risks with cloud

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Five Steps for Dynamic Management of Globalization Risks in Uncertain Times

Major geopolitical, economic and technical shifts are altering the assumptions underpinning enterprises’ globalized expansion. As such deglobalization increases, CIOs and other leaders should use Gartner’s framework to assess the likely impacts and create adaptive strategies to proactively minimize risk.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Adopt Agile Learning to Close Critical Skill Gaps and Retain Your Top Talent

CIOs bemoan critical skill gaps and at the same time employees are leaving for lack of career opportunity. Reimagine training using agile learning proven practices that deliver the skills you need while providing the personal growth employees seek in today’s hypercompetitive tech labor market.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

How a Digital Twin of the Customer Will Reshape Customer Experience

Digital twins are not just for jet engines anymore. We see a future where a Digital Twin of your customers can be created to help you understand and predict behavior. In this presentation, we will explain this exciting trend and how CIOs can use this concept to enhance their organization’s CX initiative.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

IT Organizational Design — A Pragmatic Approach

IT Organizational Design is a perennial topic for CIOs. While IT organizational design is only one of the nine components of the I&T Operating Model, it the most visible artifact. This session will provide practical guidance on how to think about IT organizational design — and provide examples of tips, tricks and pitfalls.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Healthcare and Life Sciences: Leverage Top Technologies to Advance Your Critical Execution Path and Business

Healthcare and life sciences leaders must adapt their organizations to be agile and adaptive to continuous change by prioritizing key technology investments. Organizations must bridge the gap between what’s available versus what’s possible, while advancing their composability. This session will help define the most urgent technology-based capabilities to package and how to create an inventory of new service capabilities that accelerate digital business transformation.

Thursday, October 20, 2022 / 03:30 PM - 04:00 PM EDT

Drive Business Innovation With Democratized Digital Delivery

As technology delivery is distributed across the enterprise and digital innovation becomes a shared leadership responsibility, CIOs must orchestrate and enable innovation by technologists outside of IT to accelerate the pace of digital business. Join this session to learn how leading CIOs are leveraging democratized digital delivery to drive business innovation.