Government leaders and communities are setting new benchmarks for the expected benefits of advancing technological capabilities. To respond governments must elevate ambitions and spark the move to an intelligent, human-centric and proactive digital government. This session identifies the key data, technology and delivery capabilities Government CIOs must invest in now to prepare for the next generation of digital government.

Emerging technologies and innovative practices help governments meet citizen expectations and policy objectives. But, they also pose significant adoption and investment risks. Government CIOs and technology executives can use the hype cycle for short- and long-term investment decisions around digital public services.