Annette Jump

Annette Jump

Sr Director Analyst
Annette Jump is a Senior Director Analyst in Gartner's Technology and Service Provider research practice and part of the TSP Emerging Technologies and Trends team. In her research, Mrs. Jump strives to provide technology product leaders with unique, high-value research and indispensable advice on leveraging emerging AI technologies and trends to create and deliver highly successful products and services. Some of her research focus areas are the following areas:
- Conversational AI and conversational agents, like virtual assistants or digital employee, assessing market adoption and impact, as well emerging use cases.
- Emerging technologies, like NLP/NLU, neural machine translation, synthetic voice, investments and upcoming innovations in those technologies
- Smart robots: emerging use cases, technology developments, investments and market impact
- Human-machine interfaces and role of voice in device and IoT interactions.
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Wednesday, July 21, 2021 / 01:30 PM - 02:00 PM EDT
(Thursday, July 22, 2021 / 01:30 AM - 02:00 AM CST)
Advances in Intelligent Virtual Assistants and NLT and How It will Transform the Market

The world of Natural Language Technologies and intelligent Virtual Assistants (IVA) will change. Year 2022 will be the year of proliferation of advanced VA with increasing intelligence. We will preview the glimpse of early stage innovations enabling increased intelligence around intelligent applications, interfaces and virtual assistants and show what the new world will be like. The presentation will explore the opportunities and risks for TSP providers, and what actions/investments you need to do now.

Join us to hear from Gartner experts and thought leaders.