Speaker Bio

Katie Gove
Gartner keynote

Katie Gove

Sr Director Analyst
Katie Gove is a Senior Director-Analyst in Gartner's Technology and Service Provider Research where she is on the General Managers team. Ms. Gove covers the IT and business services market.

She advises IT service providers on growth and market opportunities, go-to-market and differentiation strategies. Her coverage includes digital business services; technology consulting services; business consulting services; CX/UX services; the talent crunch; country options for talent, location decision-making including nearshoring/offshoring; application services; and business process services (BPS) market and trends including hyperautomation services.

Some of her Symposium/Conference/webinar presentations include the following:

*Why Service Providers Need to Innovate in their Own Customers' Journeys With Them
*Where and How to Find Talent-Offshore, Nearshore, Onshore and Noshore
*CIO Guide to RPA (Robotic Process Automation): From Hype to Reality
*The Increasing Demand for Nearshore IT and Business Services
*Fresh Approaches to Selecting Digital Business Consulting Service Providers

Read More Read Less
Wednesday, June 14, 2023 / 02:30 PM - 03:00 PM PDT
IT Service Providers' Market Growth Opportunities — Driven by Context, Cloud & Consulting

Demand for IT services remains strong despite the macroeconomic headwinds. Organizations have brought forward digital business transformation plans by at least five years to adapt to a postpandemic world. Yet while some areas of IT services are posting double-digit growth, others aren't. Service providers must prioritize for what's driving growth in IT services.

Thursday, June 15, 2023 / 09:00 AM - 09:45 AM PDT
Keynote: Rethinking Constraints to Create New Value Opportunities

For years, the tech industry has been defined by fairly rigid choices: You are a software company, a service provider or a systems company. New constraints have emerged that challenge traditional models. This keynote will explore the collision between the constraints of a turbulent world, changing customer behaviors, and an evolving competitive landscape to provide a new path to efficient growth.

Thursday, June 15, 2023 / 12:00 PM - 12:45 PM PDT
Ask the Expert: How to Use Constraints to Create New Value Opportunities

As a follow-up to the keynote, “Rethinking Constraints to Create New Value Opportunities,“ connect with Gartner analysts on your follow-up questions. As these new constraints emerge that challenge traditional models, how do you connect your value proposition to client expectations, what are the constraints that you need to overcome, and how do you evolve your competitive context to achieve the path to efficient growth?

Join us to hear from Gartner experts and thought leaders.