From customer advisory boards to those enabling your customer acquisition and retention strategy, join this roundtable to discuss the top practices of thriving communities. Our conversations will connect these insights to the actions needed to drive growth and strong engagement across communities at scale.

Join your peers from across the technology industry for a dynamic exchange of best practices for elevating the customer experience. Participants will have the opportunity to engage in open and honest discussions about their challenges, share their successes and learn from their peers. Topics of discussion will include the latest trends in customer experience, creating a customer-centric culture, and strategies for measuring and improving customer satisfaction.

Join us to explore the role of influencers in the buyer journey. Attendees will learn how to deploy key influencers and measure the impact of their efforts. During this session, Larry Bissinger, head of influencer relations at Atos, will share his experience building a successful influencer program that aligns with Atos’s business goals and supports the overall company growth strategy.