Maria Marino

Maria Marino

Sr Director Analyst
Maria Marino is a Senior Director Analyst in the Product Marketing group. Ms. Marino focuses on B2B customer experience, customer success and marketing for technology service providers. She writes research and advises clients on how to improve the effectiveness of their customer experience (CX) strategy, encompassing Voice of the Customer (VoC) programs and technologies, methodologies and tools for designing customer journeys, CX measurement and analytics and CX governance.
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