Gartner Hotline

Report an incident

Report an incident

If country code is required:

  • After dialing the country code, you will hear a brief recorded message that states: “AT&T…enter the number you are calling.” This prompt is always available in English and sometimes an option in Spanish.
  • Immediately at the end of the recording, callers should dial the second number (the hotline number), which is always a domestic toll-free line. The call will then connect to the hotline greeting with the appropriate language options.

If no country code is required:

  • Dial the hotline number directly.

Note: some countries have more than one country code. This is usually due to carrier restrictions. Country codes can be verified directly through this link. 

Country

Country code (if required)

Hotline number

Australia

 

1 800 565 422

Austria

0 800 200 288

844 703 1797

Belgium

0 800 100 10

844 703 1797

Brazil

 

0800 892 0425

Canada

 

844 703 1797

China

 

400 661 2082

Denmark

800 100 10

844 703 1797

Finland

 

0800 9 13279

France (includes Andorra)

 

0800 91 4264

Germany

0 800 225 5288

844 703 1797

Hong Kong

 

800 96 0075

India

000 117

844 703 1797

Ireland

1 800 550 000

844 703 1797

Israel

 

180 931 7257

Italy (includes San Marino, Vatican City)

 

800 790505

Japan

 

0120 907 854

Korea, Republic of

 

00798 1 1 003 8177

Luxembourg

 

800 852 70

Malaysia

 

1 800 88 6750

Mexico

 

001 844 443 0140

Netherlands

 

08004254008

New Zealand

 

0508930440

Norway

 

800 14847

Poland

 

00 800 151 0296

Portugal

800 800 128

844 703 1797

Russia

8^10 800 110 1011

844 703 1797

Saudi Arabia

1 800 10

844 703 1797

Singapore

 

800 110 2366

South Africa

 

0800 438080

Spain

900 99 0011

844 703 1797

Sweden

020 799 111

844 703 1797

Switzerland

0 800 890011

844 703 1797

Taiwan

00 801 102 880

844 703 1797

Thailand

 

1800 013 020

Turkey

0811 288 0001

844 703 1797

United Arab Emirates

8000 021

844 703 1797

United Kingdom & Northern Ireland

 

0800 085 0460

United States

 

877 277 3154