Gartner Research

How to Assess Trade-Offs Between Sustainability and Operational Goals

Use the Hierarchy of Supply Chain Metrics

Analyst(s): Debra Hofman and Pam Fitzpatrick

Today, many businesses add sustainability as a distinct objective for business performance. Expanding the definition of business performance to include sustainability leads businesses to evaluate their performance and make decisions in new ways that account for different sets of nonfinancial performance indicators — including metrics for measuring your organization's environmental, social and economic impact. Supply chain leaders can use this guidance to lead conversations about the implications of environmental sustainability and social responsibility goals on supply chain and business performance.

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