Gartner Research

Supply Chain Innovation: Measuring the Effectiveness of Your Innovation Efforts

Measure innovation on culture, process and outcomes

Expert: Virginia Howard

Measuring the value and effectiveness of innovation is important. Without it, a successful outcome is more a matter of good luck than good management. Any supply chain innovation initiative deployed without measurement is at risk, because success has not been defined and is, therefore, subjective. In many supply chain organizations, measurement is an undefined, often-misunderstood undertaking that is frequently regarded with speculation by those responsible for funding, and with suspicion by those responsible for day-to-day performance. 

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