Predicts 2018: Stimulate Creativity to Generate Success

A Gartner Trend Insight Report

Analysts: Daryl Plummer, Martin Reynolds, John-David Lovelock, Janelle Hill

CIOs continue to face challenges inherent in an evolving digital age — from security, to customer and employee engagement, to the trials of unexpected disruption. Companies that stimulate their creativity will be able to turn these challenges into opportunities for generating new value.

This trend insight report explores the following questions:

  • How is the next generation of customer and employee engagement evolving?
  • Why does insufficient security remain a risky proposition in the digital age?
  • How are digital capabilities leading to disruptions that are predictable in their inevitability, yet unexpected in their specific form?

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