As organizations embark on their digitalization journeys, a well-formulated Internet of Things (IoT) strategy is indispensable. Some choose to focus on IoT’s external benefits first, including generating new revenue streams, enhancing customer service and increasing engagement. Others initially target internal benefits, such as optimizing asset utilization and improving worker safety and security.
This research delves into the technical challenges in both the building blocks and implementation practices, organizational challenges, and examples from select IoT industries.
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