Gartner Research

Adapt Your Insurance I&T Operating Model to Successfully Execute a Digital Business Strategy

To plan for the future, CIOs need to continuously monitor the business and IT environments for triggers that indicate that an IT operating model change will be needed

Expert: Richard Natale

The increasing need to look for new market opportunities, partners and ecosystems, combined with the need to optimize operations, is driving the need for greater business value from IT that is often focused on IT asset and process optimization. This presents insurance CIOs with a significant challenge, but also a great opportunity to establish IT at the center of business model change.

CIOs can use this research to engage senior executive peers and boards of directors on the importance of IT operating model alignment with business strategy.

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Adapt your IT operating model to support digital business with agility, speed and innovation

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