Gartner Research

Retail Supply Chainnovator 2019

JD.com wins for rethinking retailer-to-retailer collaboration to deliver a unified shopping experience.

Analyst: Thomas O'Connor, Janet Suleski, Tom Enright, Alex Pradhan, Kimberly Becker

Gartner’s Retail Supply Chainnovator Award recognizes innovative and high-impact retail supply chain initiatives. Supply chain leaders can learn from the 2019 winner, JD.com, and its approach to collaboration with Walmart China, to inspire, transform and elevate their own supply chain.

JD.com’s initiative highlights the critical role supply chain can play in developing new service and product offerings for consumers and how, through innovative and challenging cross-company collaboration, profitable business growth can be achieved.

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