Organizational culture is a primary concern for supply chain leaders looking to be more agile and innovative. This survey focuses on three segments of supply chain professionals — executives, frontline management and individual contributors. While most executives believe decisions are made quickly, employees report decisions move slowly through layers of approval, with manager or supervisor opinions ranging somewhere in between. High-performing organizations seek to balance speed and consensus by agreeing to disagree yet committing to action anyway.

Supply chain leaders looking to cultivate a culture of agility must enable employees and teams to make decisions quickly and develop productive ways to manage conflict that do not slow down the decision-making process.

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