Gartner Research

Top 10 Trends Impacting Infrastructure and Operations for 2020

Early preparation for the cascading effects of new business initiatives offers exciting opportunities for I&O leaders and their teams to develop new skills.

Analysts: Ross Winser, David Cappuccio

As CEOs intend to increase investment in digital capabilities in 2020 and beyond, infrastructure and operations (I&O) leaders must position themselves and their teams as digital enablers, capable of quickly scaling solutions with predictable quality.

This research highlights the impacts that 10 trends could have on I&O teams specifically, enabling leaders to prepare strategies to respond with maximum impact.

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