Predicts 2020: Barriers Fall as Technology Adoption Grows

Analyst(s): Daryl Plummer, Frances Karamouzis, Gene Alvarez, Janelle Hill, Rita Sallam

Digital transformation happens at very different levels of maturity for different organizations. Operationalizing digital initiatives is often harder than most companies imagine. Many barriers exist — skills are often lacking, policies and methodologies are often out of date, and work practices often cannot keep up.

But now, the barriers are beginning to fall. As technology matures, it becomes easier to locate a point where digital needs find balance with traditional business requirements.

Gartner’s 2020 predictions are broad and deep. They reach across the most significant areas of IT and the IT industry. Track these predictions throughout 2020, and through the years beyond. Use them to frame the strategic planning assumptions that will drive your business in the next decade.

In this Special Report, we explore:

• How emerging technologies are moving past barriers to widespread adoption at scale
• How approaches to digital transformation are changing across multiple technology areas
• How employee experiences are changing the expectations and processes of work

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