Gartner Research

Government Technology Optimization and Modernization Primer for 2020

Government CIOs must ready themselves, their operating models and their platforms to remain relevant and thrive.

Analyst(s): Dean Lacheca, Bill Finnerty

National, regional and local government CIOs are expected to deliver value to constituents and public officials in cycles that are far shorter than in the past. The dynamic, rapidly evolving environment also requires new approaches to information security and risk management.

To deliver against these expectations, government CIOs must lead the transformation of their own IT areas, modernize their operating models and service catalogs, and critically assess the capabilities they will need in the future. 

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