The COVID-19 pandemic has changed everything. Organizations that understand how to merge new knowledge, skills and technology will find opportunities easier to seize than those that do not. Anticipating change is more important than ever, and predicting the point of balance then becomes a critical part of any strategic plan. Gartner’s 2021 predictions are broad and deep. They reach across the most significant areas of IT and the IT industry. Track these predictions throughout 2021, plus the years beyond, to drive your business in the next decade.
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