Gartner Research

Five Best Practices for Avoiding ECM Project Failure

Published: 01 July 2009

ID: G00169366

Analyst(s): Karen M. Shegda


Failing to understand user requirements, obtain the necessary sponsorship and address change management are among the primary reasons why some enterprise content management projects fail. Learn how to ensure your initiative succeeds.

Table Of Contents
  • Overview
  • Focus on the Users
  • Determine Your Strategy for Change Management
  • Conduct a Proof of Concept and/or Pilot Project
  • Create a Content Governance Board
  • Establish an ECM Competency Center

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