Gartner Research

Sterling Commerce's Connect:Direct Is Essential, but Not Perfect

Published: 09 July 2009

ID: G00168577

Analyst(s): L. Frank Kenney

Summary

Connect:Direct remains essential to financial, manufacturing, healthcare and telecom providers. While Sterling Commerce continues to struggle with Connect:Direct marketing and messaging, one thing is obvious: They want you to use more of it.

Table Of Contents
  • Overview
  • Question No. 1: What's the value of Connect:Direct applications to your organization?
    • Action Item No. 1
  • Question No. 2: Why are you considering a migration?
    • Action Item No. 2
  • Question No. 3: What are the alternatives to Connect:Direct and Connect:Enterprise?
    • Action Item No. 3

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