Gartner Research

Toyota Australia: Using cross-functional teams to achieve stretch goals

Published: 30 July 2009

ID: G00170183

Analyst(s): John P. Roberts , Andy Rowsell-Jones

Summary

Improving business processes is the top CIO business priority. Successful CIOs work with business leaders to identify process improvement opportunities and demonstrate IT's ability to improve business outcomes. The CIO at Toyota Australia led the way toward significant savings within two years.

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