Gartner Research

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets

Published: 31 July 2009

ID: G00169664

Analyst(s): Regina Casonato


Over the years we have introduced different terms that focus on the issue of managing information and knowledge, but clients often find it difficult to use them consistently. Here, we revisit the definitions for knowledge management and enterprise information management, describing how they differ.

Table Of Contents
  • Overview


  • KM and EIM Are Both Programs Aimed at Managing Intellectual Assets
  • The Key Components of EIM
    • Governance
    • Organization and Process
    • Information Infrastructure
    • Information Valuation: the Links Between EIM and KM
  • The Additional Key Components of KM
    • Share Tacit Knowledge
    • Collaborative Environment and Culture
  • Summary

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