Gartner Research

Assess Your Offshore Readiness: Use Gartner's Offshore Sourcing Maturity Model

Published: 03 August 2009

ID: G00169454

Analyst(s): Ian Marriott , Allie Young

Summary

Many organizations are already engaged in the use of offshore service delivery, while some are just beginning. This maturity model approach will allow you to determine whether you are "offshore ready," as well as the value you can expect to achieve at your maturity level.

Table Of Contents
  • Overview
  • Introduction
  • Levels of Maturity
    • Level 0: Nonexistent
    • Level 1: Initial
    • Level 2: Developing
    • Level 3: Defined
    • Level 4: Managed
    • Level 5: Optimizing
  • Conclusions

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.